ORGANIZATIONAL CULTURE

THREE TOOLS FOR LEADERING BY LEVERAGING CULTURE Tool #1: Recruiting and Selecting People for Culture Fit Tool #2: Managing Culture through Socialization and Training Tool #3: Managing Culture through the Reward System THREE Cs OF CULTURE Culture works when it is clear, consistent, & comprehensive.

ORGANIZATIONAL CULTURE
PERSON-ORGANIZATION FIT & SATISFACTION

ORGANIZATIONAL CULTURE EXERCISE

SUMMARY: Assemble a core working group to share their feedback and understanding or the organization so that they can help identify and refine the existing organizational culture. OBJECTIVE: (1) Demonstrate the power of cultural norms and the importance of aligning them. (2) Discuss any norms that may create boundaries to progress.

STEP 1: Review the core goals and objectives of the working groups and make sure those present are aligned and agree upon those as a foundation.
STEP 2: Define "social norms" with regard to your organization and ask them to share a few of them aloud, but ultimately ask that they each person present to provide five examples of common norms around the office that represent how work gets done each day (anonymously on paper). STEP 3: Write down all of the norms so that everyone can see and discuss them as a whole. STEP 4: Identify if or how each norm either reinforces or works against the core objectives of the group that you discussed at the outset. STEP 5: Discuss as a team if there are gaps between the core objectives of the group and the shared social norms for how work gets done.

STEP 6: Collaborate on ideas to shift or optimize behavior so that the teams norms and culture support the core objectives of the group. This could include agreeing to stop doing things or a commitment to start doing something different.
STEP 7: Document your decisions and discussion and then share it broadly with everyone who will be impacted in the future.