Turnover

Turnover is measured for individual companies and for their industry as a whole. If an employer is said to have a high turnover relative to its competitors, it means that employees of that company have a shorter average tenure than those of other companies in the same industry. High turnover may be harmful to a company's productivity if skilled workers are often leaving and the worker population contains a high percentage of novice workers.

(Wikipedia, 2013)

Background of Starbucks

First privately owned company Included part-timers Offered health and dental benefits Low turnover rate

(Fungdinguniverse, 2013)

Cost of High Turnover Ratio

According to Dominos, cost of per an hourly store worker leave is $2,500; cost of a store manager quit is $20,000 .

After-leaving productivity cost

Recruitment cost Training cost Post training productivity cost Lost of sales cost

High Industry Turnover Ratio

The fast food industry is a high-turnover industry. Low wages. Low skill works. Young teenager workers.

Starbucks VS. Others

Burger King had a turnover rate of 210 percent. Taco Bell had a turnover rate of 144 percent. Starbucks had a turnover rate of 80 percent.

Reference

Fungdinguniverse. (2013, 10 29). Starbucks Coporation History. Retrieved 11 30, 2013, from Fungdinguniverse: http://www.fundinguniverse.com/company-histories/starbucks-corporationhistory/ Wikipedia. (2013, 10 28). Wikipedia. Retrieved 11 29, 2013, from WikipediaStarbucks: http://en.wikipedia.org/wiki/Starbucks Wikipedia. (2013, 11 11). Wikipedia. Retrieved 12 1, 2013, from Wikipedia Turnover: http://en.wikipedia.org/wiki/Turnover_(employment)