(BBA Degree Program)

Internship

Students Hand Book

Faculty of Management Studies University Of Central Punjab

Nisar Ahmad In charge Internship Nisar101@hotmail com nisar ahmad@ucp edu pk (0!") #$$ 000% & 1% e't 1#(

General Information

INT O!UCTION
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BBA degree courses are designed to facilitate students in acquiring knowledge and skills for their professional development in the field of business administration. Apart from the academic study, we make efforts that our students understand real world environment of the corporate in order to prepare well trained professional managers. Students who have successfully completed coursework requirements of BBA degree programs of Faculty of Management Studies, niversity of !entral "un#ab $ahore are provided an opportunity to #oin internship program. %hese e&ploratory academic activities are developed in such a way that they will enhance student's understanding of the corporate business and industry conditions. Students come across directly with situations of the business in identification of problems and to apply academic knowledge and techniques got through BBA coursework for analy(ing causes and to suggest solutions. Students are able to know insight of problems through interaction with managers who take decisions under competitive pressures. )n this respect internship becomes a first hand learning tool helping students to become familiar with environment of corporate world in which they would assume responsibility as business managers.

%his )nternship *uide describes ob#ectives of internship program and schedule for preparation, presentation and submission of internship report. )t also e&plains role of )ncharge )nternship and duties to be fulfilled by the students.

INTERNSHIP OFFICE

An )nternship office has been established to assist students and to monitor their working on internship. %he )ncharge internship will+,

-. .elp students in selection of area of interest /. *uide students during their work on internship 0. 1eceive each internship offer letter and maintain record 2. Monitor periodically status of internship 3. Supervise4guide students for preparation of draft report and final report. 5. 6nsure that draft report is submitted according to notified schedule. 7. !oordinate viva of internship report. 8. 1eceive, evaluate internship report and coordinate for awarding a grade.

BBA INTERNSHIP )nternship is the terminal point of the degree requirement. )t provides to the internee an opportunity to utili(e resources at workplace that may lead up to successful #ob placement in the same organi(ation. %he role of the student during internship is multi,faceted. 9uring his stay in the employer company an internee is e&pected to be the representative of the niversity of !entral "un#ab. .e is anticipated to act in a professional manner. As such he is e&pected to uphold high standard of conduct. .e should be punctual, conscientious, reliable and distinguished. .e must meet e&pectations of his manager and the employer company has from him. OBJECTIVES More specifically, ob#ectives of internship program are to+

nderstand dynamism of regular business processes

Apply into practice skills acquired during BBA degree program 9evelop ability to work with others in an actual business environment :ffer initiative and creativity in problem solving and decision,making improve oral, written and observational presentation skills Internship Report Procedure DURATION / CO PAN! PROFI"E Students will obtain internship for a period of at least si& ;5< weeks at a stretch in a business entity in "akistan. %he internship is to be completed during the semester of registration and failure to do so will result in fresh attempt in ne&t semester. )t is therefore necessary for students to complete their internship before end of the semester. Students can opt for an internship program beyond si& ;5< weeks, however all requirements of the program have to be concluded before end of the semester. )nternship report has to be submitted to )ncharge )nternship by the date announced in the beginning of the semester. %he company in which a student may opt to work should be a known company in the industrial sector of "akistan ;"rior permission can be obtained from Incharge Internship for internship opportunities outside Pakistan). )n case a student cannot place himself4herself in any organi(ation the niversity through )nternship :ffice will assist him4her in this regard. Students must get in touch with )ncharge )nternship in case they are unable to find an internship opportunity. FINANCIA" ASSIATANCE

)t is highly recommended and appreciated that employer companies hiring services of students should pay stipend to reasonably compensate students for services rendered for internship period. ACTVITIES PRIOR TO INTERNSHIP %he students will complete following activities prior to internship+, !omplete registration process for internship within notified timeframe Attend orientation seminar and have meeting with )ncharge )nternship. ;%ime and venue is indicated in the time table. For any special meeting, time and venue will be notified in announcements section on portal. < Submit required documents and obtain internship package from )nternship :ffice 1eceive internship offer letter describing requirements of employer company and #ob responsibilities of internee and submit a copy to )=%61=S.)" :FF)!6 of the niversity Start internship for period of at least si& ;5< weeks :btain internship completion letter from employer along with employer evaluation form and submit to )ncharge )=%61=S.)" :FF)!6. ACTIVITIES DURIN# INTERNSHIP "erform professional #obs assigned by the company. %ry to achieve learning ob#ectives and professional skills. Maintain a "O# BOO$ %h&nd'(ritten) on daily basis for internship period. %he log book will describe daily activities of the internee. A log book or a diary of related events will be maintained individually by all students. %he final report of student will not be accepted without submission of the $:* B::>.

A** students (i** +&int&in &nd su,+it the "O# BOO$ &s -&i*ure to do so (i** resu*t in non'&(&rdin. o- .r&de/ Maintain regular contact with advisor Submit the internship report to the )ncharge on due date

REPORTS AND PRESENTATION :n completion of his4her internship period, every student is required to submit internship report, $og Book and end,of,internship evaluation from his4her employer, to )ncharge )=%61=S.)" of the )ndustry "rofile !ompany "rofile !ompany Business "rocesses !ompany 9epartmental Functions S?:% analysis of the company )dentification of plausible problem;s< 1ecommendations for a suitable course of action !onclusion Bibliography Appendices Students are advised to strictly avoid repetitions, immaterial and irrelevant data in internship report. 6very student will appear for a viva of his4her report on notified date before a constituted committee of the niversity. %he student will submit Fin&* Report %sin.*e cop0) to )=%61=S.)" :FF)!6 prepared according to following criteria on or before the last date for submission. niversity. %he contents of report will be, but is not limited to, the following+

REPORT FOR AT %he )=%61=S.)" 16":1% must be in a page limit of 03 @ 5A pages, single, sided, one and a half spaced with one,inch margins using a -/,points font. %he e&ecutive summary, title page, table of contents, references, e&hibits, and endnotes do count in the page limit. %F&nc0 tit*es &nd he&din.s &re not needed/) %he same font should be used for headings, sub headings and main te&t. .owever, following font si(es should be used. .eadings Sub .eadings Main %e&t .eaders B Footers -5 -2 -/ C

%he report should look neat and very business like. 6ach page should contain & he&der %n&+e o- e+p*o0er co+p&n0/*o.o) &nd & -ooter %Uni1ersit0 oCentr&* Pun2&,) Report +ust ,e &n ori.in&* (or3 o- the student &nd (i** be submitted to )ncharge internship. :ne additional copy should be given to the company. Appendi4 A of the report must contain ;a< A copy of internship offer letter ;b< A copy of internship completion letter Ori.in&* e+p*o0er e1&*u&tion -or+ %du*0 si.ned &nd st&+ped ,0 the e+p*o0er) &nd *o. ,oo3 %h&nd 5(ritten) (i** ,e su,+itted sep&r&te*0 (ith internship report/ P/S/ E+,ossed ,indin. -&ci*it0 is &1&i*&,*e &t the c&+pus ,oo3shop/ DDDDDDD

6mployer's 6valuation Form

;Specimen<

E P"O!ER EVA"UATION FOR

Student / Internee6EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE Or.&ni7&tion+EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE Assess+ent Criteri& $e06 -. nsatisfactory /. ncomplimentary 0. Fair 2. !ommendable 3. 6&ceptional ; =ever demonstrates this ability 4 does not meet e&pectations < ; Seldom demonstrates this ability 4 rarely meets e&pectations < ; Sometimes demonstrates this ability 4 meets e&pectations < ; sually demonstrates this ability 4 sometimes e&ceeds e&pectations < ; Always demonstrates this ability 4 consistently e&ceeds e&pectations <

"lease check the appropriate number, if any criteria are not acceptable to this internship e&perience, please leave the response blank. A,i*it0 to "e&rn a. Asks pertinent and purposeful questions b. Seeks out and utili(es appropriate resources c. Accepts responsibility for mistakes and learns from e&periences Re&din. / 8ritin. / Co+put&tion S3i**s a. 1eads 4 comprehends 4 follows written materials b. !ommunicates ideas and concepts clearly in writing c. ?orks with mathematical procedures appropriate to the #ob "istenin. 9 Or&* Co++unic&tion S3i**s a. $isten to others in an active and attentive manner b. 6ffectively participates in meetings or group settings c. 9emonstrates effective verbal communication skills Cre&ti1e Thin3in. 9 Pro,*e+ So*1in. S3i**s a. Breaks down comple& tasks 4 problems into manageable pieces b. Brainstorms 4 develops options and ideas c. 9emonstrates an analytical capacity Pro-ession&* 9 C&reer De1e*op+ent S3i**s a. 6&hibits self,motivated approach to work b. 9emonstrates ability to set appropriate priorities 4 goals c. 6&hibits professional behavior and attitude Interperson&* 9 Te&+(or3 S3i**s a. Manages and resolves conflict in an effective manner b. Supports and contributes to a team atmosphere c. 9emonstrates assertive but appropriate behavior Or.&ni7&tion&* E--ecti1eness S3i**s a. Seeks to understand and support the organi(ation's mission 4 goals b. Fits in with the norms and e&pectations of the organi(ation c. ?orks with appropriate authority and decision making channels B&sic 8or3 H&,its a. 1eports to work as scheduled and on,time b. 6&hibits a positive and constructive attitude c. 9ress and appearance are appropriate for this organi(ation / / / / / / / / / / / / / / / / / / / / / / / / 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3

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Ch&r&cter Attri,utes a. Brings a sense of values and integrity to the #ob b. Behaves in ethical manner c. 1espects the diversity ; religious 4 cultural < of co,workers

/ / /

0 0 0

2 2 2

3 3 3

Open C&te.or0 6 Industr0 Speci-ic S3i**s Are there any skills or competencies that you feel are important to the profession or career,field ; represented by your organi(ation< that have not been listed in this evaluation F )f so, please list these skills below and assess the intern accordingly. a. b. c. Co++ents %If Any): / / / 0 0 0 2 2 2 3 3 3

Co++ents %If Any):

O1er&** Per-or+&nce % I- I (ere to r&te the o1er&** per-or+&nce o- the intern )

nsatisfactory A F 9 / 9G

"oor 0 !, 2 !

Average 3 !G 5 B, 7 B

*ood 8 BG C

:utstanding -A A

A,

%his assessment was reviewed after si& weeks of internship on ;9ay4Month4Hear< EEEEEEEEEEEEEE

6valuator's Signature+EEEEEEEEEEEEEEEEEEEEEEEE%itle4"osition+EEEEEEEEEEEEEEEEEEEE

9ate+ EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE%elephone+EEEEEEEEEEEEEEEEEEEEEEE

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)nternship 1eport %itle "age,A )nternship 1eport )nside page,B

;Specimen<

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