Jennifer Cruz

XXXXXXXXXXXXXXXXXXXXXXXX Phone: (XXX) XXX-XXX (C) Email: XXXXXXXXXX OBJECTIVE To obtain an internship in the public relations industry where I can use my leadership, communication and writing skills. EDUCATION California State University, Long Beach (CSULB) September 2011 Present Bachelor of Arts: Journalism (Public Relations); Minor: Communication Studies Anticipated completion date: May 2014 EXPERIENCE Orange County Transportation Authority, Orange September 2013 Present Marketing/External Affairs Intern Researched vendors for OCTA marketing events and worked booth to inform public of services Called/emailed possible bus pass sales partners and followed up with responses Used special OCTA service database to track and input customer feedback Interacted with customers in person/via email to assist them with problems, complaints and questions WomenShelter of Long Beach, Long Beach September 2013 Present Communications Intern Drafted letters to outside corporations in request of becoming possible WSLB sponsors Planned, set up and worked booth at community-based events to raise domestic violence awareness Wrote press releases and reviews of WSLB events Kia Motors America, Irvine July 2013 September 2013 Service Marketing Intern Brainstormed and performed case studies to improve dealership services Collected data to build various weekly status reports to be sent to international headquarters Performed Mystery Shopper project and presented findings to department and national directors Miles High Productions, Hollywood January 2013 May 2013 Public Relations Intern Put together monthly social media calendars (i.e. Facebook, Twitter, Tumblr) for clients Updated client media lists and researched/added new relevant outlets Compiled client press releases and biographies on deadline SKILLS and ABILITIES Proficient in Microsoft Office, AP style and social media Fast learner, excellent people skills, positive attitude, creative thinker, takes directions well LEADERSHIP Music Director, Alpha Phi, CSULB, Spring 2011 Spring 2012 o Coordinated all music-related duties for social and philanthropic events Social Committee Member, Alpha Phi, CSULB, Spring 2011 Present o Worked in a team to plan themes and prepare decorations and activities for social events