INTRODUCTION TO MANAGEMENT

Definition of Management
Art of getting things done through people

- Mary Parker Follet To manage is to forecast, to plan, to organise, to command, to coordinate and to control. - Henry Fayol Management is knowing exactly what you want men to do and then seeing that they do in the best and the cheapest way - F. W. Taylor

 Management is a process consisting of

planning, organizing, directing and controlling, performed to determine and accomplish the objectives by the use of people and resources. - George R. Terry

Process of Management or Functions of Management

Planning

Controlling

Organizing

Directing

1. Planning The process of establishing goals and a

suitable course of action for achieving those goals.

2. Organizing is the process of arranging and allocating work, authority and resources among the organizational members so they can achieve organizational goals.

3. Directing/Leading Involves directing, influencing, and motivating employees to perform essential tasks.

4. Controlling The process of ensuring that the actual activities conform to the planned activities.

Key Aspects of the Management Process

Managerial Concerns
Efficiency Doing things right
Getting the most output for the least inputs

Effectiveness Doing the right things

Attaining organizational goals

Effectiveness and Efficiency in Management

Balancing Effectiveness and Efficiency

Nature of Management
Art or science? Multidisciplinary Continuous process Universal Process Profession

 Dynamic function Social process Goal oriented System of authority Integrated function