CENTRE FOR DISTANCE EDUCATION ANNA UNIVERSITY CHENNAI 600 025

College of Engineering Stu ! Centre Centre for Di"t#n$e E u$#tion Set% A$# e&i$ Ye#r '#t$( )20*0

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SET % )ACADE,IC YEAR 'ATCH ) 20*0 S% CEG STUDY CENTRE :: CDE ANNA UNIVERSITY
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:: CHENNAI25

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TECHNO=O7Y ,ANA7E,ENT 'ATCH NO+

S2NO SU',ITTED SU'DECT CODE

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DBA 1735 KNOWLEDGE MANAGEMENT PART A (17 X 2 = 34 marks ) 1. Using an example highligh !ha is a"i #n$!le%ge& '. ( a e he phases $) #n$!le%ge managemen "*"le. 3. Lis he +a,i$-s #n$!le%ge "-l -,e ena.le,s. /. Wha is a Kn$!le%ge ,ep$si $,*& 5. Wh* is i men i$ne% ha #n$!le%ge managemen is a s ,a egi" asse & 0. Wha is min% mapping& 7. 1$! %$es 2$l#s$n$m* %i))e, ),$m s-.3e" in%exing& 4. De)ine #n$!le%ge an% #n$!le%ge managemen . 5. Dis ing-ish %a a mining ),$m OLA6 !i h examples. 17. Dis ing-ish s$"ial ne !$,#s an% seman i" !e. !i h examples. 11. Wha a,e he a%+an ages an% %isa%+an ages $) -sing L$ -s n$ es as a "$lla.$,a i$n $$l& 1'. Wha a,e l$"a i$n a ,i.- es $) #n$!le%ge& Gi+e Examples.

13.Wha a,e he 8esp$nsi.ili ies $) a 9KO& 1/. Wha a,e he $.3e" i+es $) K:A-%i & 15.Wha is a Kn$!le%ge ,ep$si $,*& 10.Wha is a Kn$!le%ge Map& 17.Wha is he p-,p$se $) $,gani;a i$nal lea,ning&

PART B (4 x 4 = 16 marks) 1. W,i e sh$, n$ es $n a. < 9$mpa,e =>n%-s ,ial E"$n$m*? !i h =#n$!le%ge E"$n$m*?. .. < Kn$!le%ge Managemen me ,i"s. '. Explain he +a,i$-s #e* e"hn$l$gies nee%e% )$, he KM p,$g,ams. 3. 1$! %$es "$mm-ni * $) p,a" i"e %i))e, ),$m )$,mal !$,#g,$-ps@ p,$3e" eams an% in)$,mal ne !$,#s in e,ms $) i s p-,p$se@ !h$ .el$ngs $@ !ha h$l%s pe$ple $ge he, an% h$! l$ng %$es i l$s & /. Wha a,e he la*e,s $) p$, als )$, #n$!le%ge sha,ing& Wha a,e he .asi" $$ls ha a,e p,$+i%e% h,$-gh p$, als&

DBA 1730 EME8G>NG T8END( >N TE91NOLOGA MANAGEMENT PART A (17 X 2 = 34 marks ) 1. Wha is e"hni"al planning& '. De)ine Te"hn$l$g* >n elligen"e. 3. Lis $- he .ene)i s $) ma e,ial s"ien"e in%-s ,* in .-siness managemen . /. Wha is B-ali * managemen &

5. Lis ' .ene)i s $) ,ans)e, $) e"hn$l$g*. 0. De)ine B68. 7. Wha is six sigma. 4. De)ine "$,e "$mpe en"*. 5. Lis an* !$ examples )$, ne! Bi$ e"hn$l$gi"al appli"a i$ns. 17.De)ine 6,$"ess >nn$+a i$n. 11.Wha a,e e"hn$l$g* "l-s e,s& 1'.Explain D-al -se e"hn$l$g*. 13.Explain 6,$%-" i+i * in 8 an% D & 1/.Wha is le+e,aging Kn$!le%ge& 15.Explain he s eps in >nn$+a i$n. 10.Name an* !$ "$mpanies in he )iel% $) Bi$ 6ha,m Appli"a i$n. 17.Wha a,e he appli"a i$ns $) Nan$ e"hn$l$g* >n%-s ,* in e"hn$l$g* managemen .

PART B (4 x 4 = 16 marks) 1. W,i e sh$, n$ es )$, he )$ll$!ing. a. 9$lla.$,a i+e Kn$!le%ge >n ense >n%-s ,* En+i,$nmen . .. B-siness an% G$+e,nmen 8ela i$ns. ". Te"hn$l$gi"al 9$mpe i i+eness in he %e+el$ping "$-n ,ies. '. Explain in %e ail he ,$a% .l$"#s $ .e $+e,"$me in managing e"hn$l$g* in #n$!le%ge in ensi+e in%-s ,ies. 3. 2$, a p,$%-" $) *$-, "h$i"e explain in %e ail he iss-es $ .e a%%,esse% in ma,#e ing e"hn$l$g*.

/. Dis"-ss in %e ail he ("ien"e an% e"hn$l$g* p$li"* s*s em !hi"h in pla"e $ lea% >n%ia $ g,ea e, 1eigh s.

DBA 1701 >NTELLE9TUAL 68O6E8TA 8>G1T( PART A (17 X 2 = 34 marks ) 1. Explain 9$p*,igh >n),ingemen . '. Wha is an U ili * pa en . 3. Explain he e,m >68 an% i s .ene)i s. /. Wha is mean .* pa en li iga i$n. 5. Expan% C De)ine he e,ms D GATT@ T8>6(@ W>6O@ WTO@ 69T 0. Explain he "$n"ep $) N$+el * an% >nn$+a i$n. 7. Wha is ,a%e (e",e & 4. Wha is an >n%-s ,ial Design& 5. Di))e,en ia e .e !een 9$p* ,igh an% ,a%e ma,#. 17.9an he legal ,igh s in an >6 se"-,e% in $ne "$-n ,* .e en)$,"e% in an$ he, "$-n ,*. 11.Wha a,e he 8igh s a,ising ),$m T,a%e ma,# 8egis ,a i$n& 1'. De)ine he e,m =p,$ e" i$n $) ge$g,aphi"al in%i"a i$ns?. 13.Wha is "$p*,igh in),ingemen . 1/. Lis $- he $.3e" i+es $) T8>6( ag,eemen . 15. De)ine !$,# $) a- h$,ship. 10. Lis $- he .ene)i s $) >68 s*s em

17.Wha is he imp$, an $- "$me $) GATT& PART B (4 x 4 = 16 marks) 1. W,i e .,ie)l* $n he his $,i"al %e+el$pmen $) >68. '. W,i e a sh$, n$ e $n Be,n an% 8$me "$n+en i$ns. 3. Explain "*.e, p,$pe, * ,igh s. /. W,i e sh$, n$ es $n. a. >n+en i$n an% ",ea i+i * .. 6,$ e" i$n agains -n)ai, "$mpe i i$n ". >n%ian 6a en A" s.