Professional Documents
Culture Documents
&est +etails,
+uration, -0 minutes .o% of !uestions, /0 Ma)imum marks, /0# Passing marks, 0/ 1/0234 & ere is no negative marking in t is module%
5ee Structure,
6s% 0#/007- 1*ncludes all ta)es3
&able of Content
1% *ntroduction
1.1 Overview of performance appraisal 1.2 Necessity of Performance Appraisal 1.3 Pitfalls of Performance Appraisal System 1.4 Practice of Self-evaluation 1.5 Traditional Methods of Performance Appraisal 1.6 Modern Methods of Performance Appraisal 1.7 Factors affecting performance appraisal 1.8 Responsibility of the Appraiser
;% <ob Structure
4.1 Job Specification 4.2 Job Description 4.3 Job Analysis 4.4 Job Evaluation 4.5 Job Design 4.6 Job Specialization 4.7 Job Rotation and Loading 4.8 Job Security 4.9 Job Enrichment and Enlargement 4.10 Job Sharing and Satisfaction
=% *nterview Skills
7.1 Competency based interview 7.2 Performance review skills 7.3 Annual review interview techniques 7.4 Behavioral interview 7.5 Role profiling methods 7.6 Feedback techniques
?% Performance Counseling
9.1 Need for counseling and counseling pattern 9.2 Effective counseling skills 9.3 Understanding desired and actual performance 9.4 Factors affecting individual's development 9.5 Preparing development plans 9.6 Understanding responsibilities 9.7 Appraising performance 9.8 Appraisal discussion 9.9 Appreciation and Criticism
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*nterview Skills
+escribes t e art of interviewing and t e tec ni!ues for conducting appraisal interview +escribes t e types of interviews conducted for t e purpose of appraisal suc as competency based interview# annual review interview# be avioral interview# e)it interview etc :)plains t e met ods involved in role profiling +escribes t e various tec ni!ues of feedback
Performance Counseling
:)plains t e need for counseling and t e counseling pattern +escribes t e need for developing effective counseling skills and conducting successful counseling session :)plains t e different types of tools used for t e purpose of counseling :)plains t e need for understanding desired and actual performance
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:ffective Communication
+escribes t e communication process and t eir tec nical aspects :)plains t e barriers in communication process :)plains t e tec ni!ues to avoid communication failures :)plains t e tec ni!ues for effective communication :)plains t e communication usage at workplace
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Sample Fuestions
1% ' ic of t e following is not a type of performance appraisal(
A% &eam based appraisal B% ;/ degree appraisal C% Appraisal of managers +% Customer appraisals
/% ' ic of t e following statements about about 9-0 degree appraisal is not true(
A% 9-0 degree appraisal as origins in t e 1?=0s CS army% B% 9-0 degree appraisal may be linked to pay awards% C% & e data generated is normally ig ly accurate# valid and meaningful% +% 5eedback may comprise bot open and closed !uestions% Answers, 1 1B3# 0 1+3# 1+3# 9 1B3# 1B3# ; 1A3# 1A3# / 1C3 1C3
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