Professional Documents
Culture Documents
SQL
SQL
sequences
14.pragma 15.SCHEMA and DATABASE SESSION and USER Privileges to users Use of Synonym Use of Role Connecting from one Database to Other using DB_LINKs DBA_DB_LINK table
1. 2. 3. 4. 5. 6. 7.
What is ITIL ? What is an Incident ? what is the purpose of Incident Management ? What is Problem ? what is the purpose of Problem Management ? What is Service Request ? What is Change Request ? When an Incident qualifies for a Problem ? Examples of Incidents and Service Requests ?