Job description:
• Initial support and classification of incidents and problems
• Routing service requests to support groups when incidents are no closed
• Ownership of the issues; monitoring, tracking and communicating the progress of each issues
• Perform expert level investigation of customer issues, identifying their root cause, and correcting when possible
Desired Profile:
Primary skills:
• 2-4 years of hands on experience of working on Unix commands and Ssh Scripting
• Excellent debugging skills on Unix, shell and SQL database
• Should have basic troubleshooting Skills
Secondary skills:
• Good to have the experience in HTML or JavaScript and email HTML integration
Job description:
• Initial support and classification of incidents and problems
• Routing service requests to support groups when incidents are no closed
• Ownership of the issues; monitoring, tracking and communicating the progress of each issues
• Perform expert level investigation of customer issues, identifying their root cause, and correcting when possible
Desired Profile:
Primary skills:
• 2-4 years of hands on experience of working on Unix commands and Ssh Scripting
• Excellent debugging skills on Unix, shell and SQL database
• Should have basic troubleshooting Skills
Secondary skills:
• Good to have the experience in HTML or JavaScript and email HTML integration
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOCX, PDF, TXT or read online from Scribd
Job description:
• Initial support and classification of incidents and problems
• Routing service requests to support groups when incidents are no closed
• Ownership of the issues; monitoring, tracking and communicating the progress of each issues
• Perform expert level investigation of customer issues, identifying their root cause, and correcting when possible
Desired Profile:
Primary skills:
• 2-4 years of hands on experience of working on Unix commands and Ssh Scripting
• Excellent debugging skills on Unix, shell and SQL database
• Should have basic troubleshooting Skills
Secondary skills:
• Good to have the experience in HTML or JavaScript and email HTML integration
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOCX, PDF, TXT or read online from Scribd