AV510 Install Guide.8

Blue Coat Systems AV510 Series
Installation Guide
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Contact Information
Blue Coat Systems Inc. 420 North Mary Ave Sunnyvale, CA 94085-4121 http://www.bluecoat.com/support/index.html bcs.info@bluecoat.com support@bluecoat.com http://www.bluecoat.com For concerns or feedback about the documentation: documentation@bluecoat.com
Note This equipment has been tested and found to comply with the limits for a Class A Digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, might cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the users are required to correct the interference at their own expense.
Copyright 1999-2006 Blue Coat Systems, Inc. All rights reserved worldwide. No part of this document may be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the written consent of Blue Coat Systems, Inc. All right, title and interest in and to the Software and documentation are and shall remain the exclusive property of Blue Coat Systems, Inc. and its licensors. ProxySG, ProxyAV, CacheOS, SGOS, Spyware Interceptor, Scope, RA Connector, RA Manager, Remote Access are trademarks of Blue Coat Systems, Inc. and CacheFlow, Blue Coat, Accelerating The Internet, WinProxy, AccessNow, Ositis, Powering Internet Management, The Ultimate Internet Sharing Solution, Permeo, Permeo Technologies, Inc., and the Permeo logo are registered trademarks of Blue Coat Systems, Inc. All other trademarks contained in this document and in the Software are the property of their respective owners. BLUE COAT SYSTEMS, INC. DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON SOFTWARE AND DOCUMENTATION FURNISHED HEREUNDER INCLUDING WITHOUT LIMITATION THE WARRANTIES OF DESIGN, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL BLUE COAT SYSTEMS, INC., ITS SUPPLIERS OR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF BLUE COAT SYSTEMS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Document Number: 231-02885 Document Revision: A.0 07/06
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Contents
Chapter 1: Unpack and Rack a Blue Coat AV510 Unpacking an AV510................................................................................................ 7 The Front of the AV510 ............................................................................................ 8 The Back of an AV510 .............................................................................................. 9 Mounting the AV510 in an Equipment Rack ...................................................... 10 Installing the Disk Drive ........................................................................................ 11 Connecting the Cables............................................................................................ 14 Chapter 2: Configure a Blue Coat AV510 Overview of First-Time Configuration Methods ............................................... 17 System LCD and Modes...................................................................................... 18 AV510 Control Buttons Reference ..................................................................... 20 Using the Front Panel to Configure Basic Network Settings......................... 21 Preferred Deployment Diagram ........................................................................ 23 Deployment Guidelines ...................................................................................... 24 Allowable Traffic.................................................................................................. 25 High-level Integration ......................................................................................... 25 Accessing the Blue Coat AV .................................................................................. 35 Configuring Network Settings.............................................................................. 35 Change the Administrator Name and Password ............................................ 35 Change Basic Network Information.................................................................. 36 Activating Software and AV Engine .................................................................... 36 Updating to Latest OS Revision............................................................................ 37 Logging on to the AV510 CLI................................................................................ 38 Chapter 3: Troubleshooting The AV510 does not power up ............................................................................. 41
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No Network Connection........................................................................................ 41 The AV510 certificate is no longer valid ............................................................. 42 Resetting the AV510 to Hardware Defaults........................................................ 42 Restoring the AV510 Factory Settings.................................................................. 42 Appendix A: Specifications General Specifications ............................................................................................ 43 Environmental Specifications................................................................................ 44 Appendix B: Regulatory Statements General System Cautions....................................................................................... 45 Power Cord Connection......................................................................................... 45 Class A Digital Warning ........................................................................................ 46 Advertencia Digital Clase A.................................................................................. 46 EC Community EMC Warning ............................................................................. 46 Advertencia EMC de la Comunidad EC ............................................................. 47 Canadian EC EMC Warning ................................................................................. 47 Australia/New Zealand EC EMC Warning........................................................ 47 Taiwan BSMI Notification ..................................................................................... 47 Japan VCCI EMC Notification .............................................................................. 47 Battery Warning Notification................................................................................ 47 Chinese Battery Warning Notification................................................................. 48 China CCC Notification ......................................................................................... 48 Lasers ........................................................................................................................ 49 Declaration of Conformity..................................................................................... 53 Appendix C: Apndice C: Declaraciones Regulatorias Precauciones generales del sistema...................................................................... 55 Conexin del cable de alimentacin..................................................................... 55
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Lasers ........................................................................................................................ 56 Appendix D: Anhang D: Regulierende Anweisungen Allgemeine Systemvorsichtsmassnahmen .......................................................... 57 Anschliessen des Stromkabels .............................................................................. 57 Lasers ........................................................................................................................ 58 Appendix E: Simplified Chinese Regulatory Statements Appendix F: Traditional Chinese Regulatory Statements Chapter 4: Index
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Chapter 1: Unpack and Rack a Blue Coat AV510

This installation guide provides general instructions for installing, configuring, and performing initial configuration of the Blue Coat AV510. This chapter explains how to unpack the AV510, install it in an equipment rack, insert the disk drives, connect the cables, and power on.
Important: Follow all warnings and instructions marked on the product and included in this manual.
Unpacking an AV510
When you receive and unpack the AV510, verify that the package contains the following items: Blue Coat AV510 Appliance Quick Start Guide Null-modem serial cable Safety/Conformity packet AC Power cord (1) Disk drive Software license sticker card Cable management support
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The Front of the AV510

The figure below shows the components of the AV510 front panel.
Front panel Power and Disk Drive LEDs
LCD Plates that attach to the front of the equipment rack
Control buttons
Figure 1-1: The front of an AV510.
The AV510 front panel has the following components: An LCD and six control buttons to monitor activity and configure basic networking settings. Power and Disk Drive LEDs. A front panel that pivots downward and pulls outward giving you access to up to the disk drive slots. Mounting brackets that extend from each end of the chassis to secure the AV510 to an equipment rack.
You can mount the AV510 in a standard mounting rack. See Mounting the AV510 in an Equipment Rack on page 10 for rack mounting instructions.
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The Back of an AV510

The figure below shows the back of an AV510.
AC Power Connector Expansion Slot (currently not used)
Serial Port
Ethernet Adapter Ports (only port 0 is supported for AV)
Figure 1-2: The back of an AV510.
The following features are located on the back of the AV510: An AC power connector. A serial port to connect to a PC, to a serial terminal, or to a stand-alone serial console terminal. Two full-duplex, auto-sensing Ethernet network adapter ports supporting 10/100/1000 Base-T connections. For the AV510 model, only port 0 (the left port) is supported. An expansion slot for optional network. This is currently for future development.
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Mounting the AV510 in an Equipment Rack

The AV510 is designed to fit into a standard telco-style or four-post cabinet style equipment rack. The AV510 ships with the rack-mounting ears installed.
Rack-Mounting Notes
Read these notes before rackmounting the AV510: Elevated Operating TemperatureIf installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment might be greater than the ambient room temperature. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature specified by the manufacturer. Reduced Air FlowInstallation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised. Mechanical LoadingMounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading. Circuit OverloadingConsideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern. Earthing (Grounding)Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (for example, use of power strips).
Attach the AV510 to the equipment mounting rack:
1 Position the AV510 into the equipment rack so that the ears of the brackets
align with the holes in the front of the rack.
2 Use equipment-rack screws to mount the AV510 to the equipment rack.

Figure 1-3 shows a AV510 flush-mounted on a Telco equipment rack.
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Use equipment-rack screws that fit your particular rack to secure the metal ears on the AV510.
Figure 1-3: AV510 Attached to a Telco Equipment Rack
Installing the Disk Drive

The following instructions are for a first-time installation of the disk drive that are ships with the AV510.
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Important: The disk drive arrives inside a disk drive carrier. Also included is one spacer drive. Insert the disk drive in Slot 1 and the spacer drive in Slot 2. Both drive slots must be occupied.
Press the push tabs on each side of the front-panel bezel
The front panel swings forward and down
1 Press the push tabs on each side of the front-panel bezel to release the locked
position of the front panel. Pull the front panel forward and down.
Pull out the front-panel tray, if necessary, to access the disk drives
If other equipment blocks the front panel from opening all the way, you can pull the front panel forward, sliding out the front-panel tray until you can access the disk drives.
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Press the disk drive button
The disk drive lever is released
2 Position the disk drive carrier upright, so that the disk drive button appears
on the right; press this button to release the disk drive lever
3 Use the lever to slide the disk drive carrier into the first open slot (labeled Slot
1, to the right of the first spacer drive). When the disk drive carrier meets the AV510 frame, gently push the lever in towards the button until the handle latches on the button.
Note:
To remove a drive, press the button on the right side of the disk drive carrier to release the lever. Pull the lever towards you to slide the carrier out of the slot.
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4 Insert the spacer drive in Slot 2 close the front panel.
Connecting the Cables

Connect the network cables, serial cable, and AC power cord.
AC Power
Serial port
Ethernet adapter ports 0 and 1; port 1 is not supported.
1 Plug the network cable into adapter 0.

The two full-duplex, auto-sensing Ethernet network adapters supporting 10/100/1000 Base-T connections are labeled 0 and 1. At this time, Port 1 is not supported.
2 (Optional) Plug the serial cable into the serial connector.

If you attach the serial cable, you can connect the system to a PC, serial terminal, or stand-alone Serial Console box.
3 Plug the enclosed power cord into the power cord receptacle, which powers
on the AV510.
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LCD
Power LED
Disk Drive LED
4 The three steps below show a typical, first-time, start-up sequence.

The LCD displays the name Blue Coat. The Power LED glows solid amber. After a moment, the disk drive LED (number 1) glows green. The LAN LEDs do not function.
The AV510 ships with all software installed. To configure a AV510 for the first time, go to Configure a Blue Coat AV510 on page 17.
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Chapter 2: Configure a Blue Coat AV510

The first time you power on a Blue Coat AV510, you must configure the basic network parameters and verify that the AV510 hardware and software are working properly. After completing the first-time configuration, refer to the Blue Coat ProxyAV Configuration and Management Guide for information on how to fully configure the software (available on the Blue Coat Web site at www.bluecoat.com; requires a WebPower account; look for WebPower Login under Support).
Overview of First-Time Configuration Methods

First-time configuration is designed only to verify that the AV510 hardware is working properly and network connection is established. After you complete the first-time configuration, you must log on to the system and use the CLI or the Web-based Management Console interface to fully configure the system. There are two AV510 initial configuration methods: Use the front-panel LCD and buttons. This is the quickest and easiest way to perform a first-time configuration. Go to Configuring the AV510 with the Front Panel Features on page 18. Use a direct connection between the system and a PC, or a serial terminal, or a stand-alone serial console terminal. Go to Initial Configuration Using a Direct Serial Port Connection on page 26.
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Section A: Configuring the AV510 with the Front Panel Features

You can configure a AV510 the first time you power it on using the front panel LCD and control buttons.
Menu button Enter button
LCD Arrow buttons
Figure 2-1: Front Panel LCD and Control Buttons
Use the LCD and the buttons to set the basic networking parameters.
System LCD and Modes

The system has three modes:
Status Mode
The default mode. Before the system is configured, the LCD in Status mode displays 000.000.000.000. After initial configuration, the LCD in Status mode displays CPU utilization and freshness statistics. In Status mode, there is no cursor in the LCD.
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Select Mode
From Status mode, push the Enter button to go to Select mode. Use the Up and Down arrow buttons to cycle the LCD through the configurable networking parameters (IP Address, Subnet mask, Gateway address, DNS address, Console Password, Enable Password, and Secure Serial Console), plus Restore Factory Defaults. The cursor is an underscore in the LCD.
Configure Mode
From Select mode, use the Up or Down arrow button until the parameter you want to configure is displayed, then press the Enter button to go to Configure mode for that parameter (for a first-time configuration, you must begin with the first displayed parameterIP address). To configure the parameter, use the Left and Right arrow buttons to position the cursor over a character you want to change, then use the Up and Down arrow buttons to cycle through the characters. When the entire parameter is configured correctly, press the Enter button to save the setting and return to Select mode. In Configure mode, the cursor is a blinking box in the LCD.
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AV510 Control Buttons Reference

Use the control buttons in conjunction with the modes as follows:
Enter Button
The Enter button functions as follows: Status mode: When you push the Enter button in Status mode, the system enters Configuration mode. In Configuration mode, one of the seven configurable parameters (plus Restore Factory Defaults) displays in the LCD (starting with IP address). Select mode: When you push the Enter button in Select mode, the system enters Configure mode for the parameter displayed. Configure mode: When you push the Enter button in Edit mode, the system saves any changes you made to the parameter displayed and returns to Select mode.
Menu Button
The Menu button functions like an Escape key. When you push the Menu button in Configure mode, the system returns to Select mode, cancelling any changes you made to the displayed parameter. When you push the Menu button in Select mode, the system returns to Status mode. Any changes you made while in Configure mode have already been saved, and are not affected when you push the Menu button in Select mode.
Left and Right Arrow Buttons
When you push the Left and Right arrow buttons in Configure mode, the cursor moves back and forth over the configurable settings of the parameter displayed.
Up and Down Arrow Buttons
When you push the Up and Down arrow buttons in Select mode, the system cycles through the configurable parameters. When you push the Up and Down arrow buttons in Configure mode, the system cycles through the characters available for the selected setting of the parameter (the selected setting is the character that the cursor is over when you push the arrow buttons).
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Using the Front Panel to Configure Basic Network Settings

Use the front panel to do a quick first-time configuration of the following networking parameters on Adapter 0:
IP address DNS address Secure Serial Port Subnet mask Console password Gateway address Enable password
Important: A default AV510 username is admin.
1 When the LCD displays 000.000.000.000, press the Enter button to enter
Select mode. The IP address parameter appears in the LCD, and the cursor appears as an underscore.
2 Press the Enter button again to enter Configure mode. The cursor changes to a
blinking box.
3 Press the Left or Right arrow buttons to position the cursor over the characters
you want to change; press the Up or Down arrow buttons to change them.
4 After entering all of the parameters, press the Enter button to save the changes
and return to Configure mode.
5 Press the Down arrow button to move to the next parameter; press the Enter
button to enter Edit mode.
6 Repeat Steps 3 through 5 for the Subnet mask, Gateway address, and DNS
address parameters, and passwords.
7 Push the Down arrow button to move to the secure serial port parameter.
Selecting Yes to secure the serial port means that a user is challenged for the administrative username/password when accessing the serial console and challenged for the setup password when accessing the setup console. Press
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the Enter button to enter Configure mode (if necessary) and follow Steps 3 and 4 to secure the serial port.
8 Press the Menu button to return to Status mode. Initial network configuration
is now complete.
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Section B: Placing the AV510 into the Network

This section provides guidelines regarding Blue Coat AV510 network location.
PC Note:
This section provides conceptual information. You can add the AV510 into your network after it has been configured (as described in subsequent sections).
Preferred Deployment Diagram

The following diagram illustrates the Blue Coat-recommended deployment of multiple Blue Coat AV and SG appliances, all residing on the same subnet.
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Figure 2-2: Deployed Blue Coat AV and SG appliances connected to the Internet through a router.
Note:
If the Blue Coat AV is physically connected to a Cisco router, a cross-over cable must be used. Although a patch cable works with Auto Negotiating, Blue Coat recommends using a cross-over cable if the Blue Coat AV is connected to a Cisco router to avoid conflicts with the differing behavior. If you are using a Cisco switch, a patch cable can be used.
Deployment Guidelines
Consider the following: Blue Coat recommends that all Blue Coat SG appliances reside on the same subnets as the Blue Coat AV appliances they are clients to. This includes using multiple Blue Coat SG appliances sharing multiple Blue Coat AV appliances.
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The Blue Coat AVmust have access to the Internet for system and pattern file updates. It is not necessary to proxy the Blue Coat AV through a Blue Coat SG.
Allowable Traffic
The Blue Coat AV network segment must be configured for the following protocols: Incoming ICAP. Incoming HTTPSFor remote configuration and diagnostic and statistic information. Incoming/outgoing SNMPBlue Coat SG hardware monitoring. Outgoing HTTP and HTTPSFirmware, pattern, and engine updating; licensing, registration, and serviceability. Outgoing DNSRequired to resolve AV engine and firmware download hosts and registration.
No other protocols are required and should not be allowed.
High-level Integration
The following phases are involved to deploy a Blue Coat AV appliance with a Blue Coat SG to create an integrated Web scanning service:
1 Configure the Blue Coat SG for ICAP scanning, including specifying the IP
address of the Blue Coat AV as the ICAP service URL.
2 Configure the Blue Coat AV Web scanning services and features.

Define and install Web scanning policies as required in your enterprise. This is accomplished through the Visual Policy Manager (VPM) or by creating Blue Coat Content Policy Language (CPL).
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Section C: Initial Configuration Using a Direct Serial Port Connection

This section describes how to configure the AV510 using a direct serial port connection. A PC, serial terminal, or a stand-alone serial console terminal can be used to configure an AV510 the first time you power it on. Use the serial console setup to configure the following basic network information:
IP address Gateway address Console username and password Subnet mask DNS address Enable password
PC Note:
If the PC is using standard serial port settings, you should have a problem-free connection. Non-standard PC serial port settings might cause connection problems.
Configuring the AV510 Using a Direct Serial Port Connection: Perform the following procedure by reading on-screen text and entering data where necessary. Places that require you to enter data are illustrated by example entries in bold text. Configure the PC or serial terminal as follows: PC: Open a terminal emulator (such as HyperTerminal), and connect to the serial port to which you attached the cable. Create and name a new connection (either a COM or TCP/IP), and verify that the port is set using the RS-232C parameters described below. Serial terminal: Start the terminal and verify that it is set using the RS-232C parameters defined in the following table.
Parameter Baud rate Setting 9600 bps
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Parameter Data bits Parity Stop bits Flow control Smooth-scroll Emulation
Setting 8 none 1 none disabled VT 100
1 Power on the AV510. As the system begins to boot, the session begins:
Note:
The following example screen provide sample entries in user-bold font.
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Press any key during 5 seconds to access Boot menu ******************* CONFIGURATION ALERT ***************** System startup cannot continue for this reason: Network adapter needs to be configured with an IP address and subnet. ********** SYSTEM STARTUP TEMPORARILY SUSPENDED****** Press enter three times to activate the serial console. <Enter> <Enter> <Enter> Copyright (c) 1997-2006, Blue Coat Systems, Inc. Welcome to the ProxyAV Appliance Serial Console Version: 2.5.2.1, Release id: xxxx -----------------MENU-------------------------1) Command Line Interface 2) Setup Console ----------------------------------------------Enter option:2
2 Enter the setup console: a. Press any key within five seconds. If you miss this window, power down
the AV510 and power back up.
b. Press Enter three times to activate the serial console. c. Press 2 to enter the setup console.
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Copyright (c) 1997-2006, Blue Coat Systems, Inc. Welcome to the ProxyAV Appliance Setup Console -----------------(page 1 of 5)-------------------------Press <ESC> at any time to return to the main menu. DIRECTIONS: This setup console is used to assign IP addresses to the ProxyAV Appliance. After assigning the IP addresses you can connect to the command line interface or Web interface to perform additional management tasks. IP address [0.0.0.0]: 10.0.0.1 IP subnet mask [255.255.255.0]: <Enter> IP gateway [0.0.0.0]: 10.0.0.2 DNS server [0.0.0.0]: 10.0.0.3 You have entered the following IP addresses: IP address: 10.100.1.140 IP subnet mask: 255.255.255.0 IP gateway: 10.100.1.1 DNS server: 10.100.1.5 Would you like to change any of them? Y/N [No]_ <Enter> Would you like to change Ethernet Adapter Media Type? Y/N [No]: Y DIRECTIONS: By default, the ProxyAV automatically detects the link settings. This option allows you to manually specify the Ethernet media adapter type. To change the configuration, select an option from the menu. Current media state: Auto -----------MENU----------------------1) 2) 3) 4) 5) Auto 10 Mbit/Half 10 Mbit/Full 100 Mbit/Half 100 Mbit/Full
-------------------------------------Enter option [1]: 1
3 Enter the information on page 1, as prompted. This is basic network

information. The above example provides sample entries.
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-----------------(page 2 of 5)------------------------Press <ESC> at any time to return to the main menu. DIRECTIONS: The console username, password, and enable password are special administrative credentials which can be used to log in to the command line interface or web management interface. Would you like to change the console user account now? Y/N [No]: Y Enter console username [admin]: IT_admin Enter console password: nobobkents Verify console password: nobobkents Enter enable password: lumbergh Verify enable password: lumbergh Do you want to secure the serial port? Y/N [Yes}: <Enter> Enter setup password: sunsetstation Confirm setup password: sunsetstation To enable the secure serial port re-enter the setup password: sunsetstation
4 Enter the information on page 2, as prompted. This is password information.

Should you select to enter a secure serial port password, examine the warning notice. Usernames and passwords can each be from 1 to 16 characters in length.
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Do you want to secure the serial port? Y/N [Yes] Yes Enter setup password: ****** Verify setup password: ****** WARNING: If you continue and enable the secure serial port it will not be possible to enter the setup console without the setup password. If the setup password is lost, assistance from Blue Coat Systems will be required and all system configuration may be lost. It is recommended that this password be stored in a physically secure location. Access to the CLI on the serial port will challenge for credentials. To enable the secure serial port, re-enter the setup password: ******
5 For maximum security, you can secure the serial port.

The serial port allows you to configure and access the AV510 using a serial cable. This can pose a security risk because anyone with access to the appliance can reconfigure the settings. This optional step sets a password on the serial console setup, allowing only authorized personnel the ability to reconfigure the appliance.
Note:
Blue Coat advises extreme care if you set a secure serial port password. If you forget the password, you cannot get access to the AV510.
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--------------------- (page 3 of 5) -------------------Press <ESC> at any time to return to the main menu DIRECTIONS: The console username and password are special: they can be used to log in to the CLI or Web Management interface even in circumstances where this is denied by VPM or CPL policy. This makes the console account useful in emergencies, as a way to log in when policy is broken, but it may also create a security hole. To close the security hole, we recommend that you restrict the use of the console account to specific workstations, identified by their IP address. This dialog allows you to add one IP address to the list of workstations that are authorized to use the console account. (This same list is also used to restrict which workstations can use SSH with RSA authentication.) Additional workstations may be configured later, from the command line interface or the Web interface. WARNING: The console account can currently be used to log in from any workstation. Would you like to restrict access to an authorized workstation? Y/N [Yes] Yes Authorized workstation [0.0.0.0]:10.2.33.1
6 Page 3 allows you to restrict access to a specific IP address. This is optional.
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--------------------- (page 4 of 5) -------------------Press <ESC> at any time to return to the main menu DIRECTIONS: You must manually enter the appliances serial number, which can be found on a sticker on the software CD. Anti-virus scanning services cannot start without a serial number entered and saved. The Serial Number and Anti-virus Vendor represents your subscription to use the AV engine and pattern files from a particular vendor. Enter a new number to start or extend your subscription. Include the dashes when you enter the number. Contact the Blue Coat sales department for more information. Would you like to change the serial numbers now? Y/N [No]: Y ProxyAV Serial Number []: PXA-123456789 Antivirus Serial Number []: 1234-abcd-5678-efgh
7 Page 4 allows you to enter two numbers:

ProxyAV Serial Number, which enables the loaded software. Required. Antivirus Serial Number, which is the number sent to you by Blue
Coat to enable your selected vendor AV engine. If you do not enter this number at this time, you can enter it from the Management Console at a later time.
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---------------------- (page 5 of 5) --------------------DIRECTIONS: The ProxyAV Appliance has been successfully configured to use IP address: 10.0.0.1 You can connect to the command line interface or Web interface to perform additional management tasks. To connect to the Web management interface, go to the following location with your web browser: https://10.0.0.1:8082/ ---------CONFIGURATION COMPLETE------------------------ProxyAV is updating settings. Please wait... Press enter three times to activate the serial console.
Page 5 displays the successful status message. The initial network configuration is complete. Continue: Logging on to the AV510 on page 35Access the Management Console from a Web browser. Proceed to the next step to re-enter the setup console or CLI.
8 (Optional) Press <Enter> three times.

Copyright (c) 1997-2006, Blue Coat Systems, Inc. Welcome to the ProxyAV Appliance Serial Console Version: 2.5.2.1, Release id: xxxx -----------------MENU-------------------------1) Command Line Interface 2) Setup Console ----------------------------------------------Enter option:1
9 (Optional) To enter the CLI, enter 1. For more information about the AV510
CLI, see Updating to Latest OS Revision on page 37.
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Section D: Logging on to the AV510

After completing the AV510 initial configuration tasks, you must log on to the AV510 to fully configure the appliance.
Important: Blue Coat recommends that you configure a secure SSL connection for greater security. For instructions, refer to the Blue Coat ProxyAV Configuration and Management Guide.
Accessing the Blue Coat AV

This section describes how to access the Blue Coat AV from a browser. To access the ProxyAV:
1 Open an internet browser.
2 Enter the following URL: https://IP_address:8082, where the IP address

is the one you assigned during initial configuration. The Blue Coat AV Management Console page appears.
Configuring Network Settings

This section describes how to configure or change the initial network settings.
Change the Administrator Name and Password

Blue Coat strongly recommends changing the default username and password.
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To change the access credentials:
1 From the Management Console, select Change Password from the left menu. 2 Select Require Authentication. The fields become active. 3 Define the Username and Password fields. 4 In the Verify Password field, re-enter the password. 5 In the Session Timeout field, specify the number of minutes before re-entering of the credentials is required. 6 Click Save Changes.
Change Basic Network Information

Only required if you want to change the settings from what you configured during initial configuration.
1 Select Network. 2 In the Default Gateway field, specify the network gateway address. 3 In the Settings for Interface field, specify the Blue Coat AV IP address. 4 In the Subnet Mask field, specify the subnet. 5 Click Save Changes.
Activating Software and AV Engine

This section describes how to enter the serial numbers to activate the installed Blue Coat AV software and your selected AV vendor engine.
Note:
Screen 4 of the Serial Console screen gave you the option to enter the ProxyAV Serial Number (software) and Antivirus Serial Number (engine). If you entered both numbers during that procedure, this section is not required.
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To activate software:
1 Select Subscriptions. 2 Activate the software: a. In the ProxyAV Serial Number field, enter number on the sticker (this is not
the same as the hardware serial number, which displays on the Home page and is autodetected). It begins with PXA-.
b. Click Save Changes. 3 Activate the AV engine: a. Select your AV vendor. b. In the Enter Your AntiVirus Serial Number Here field, enter the number
supplied to you by your AV vendor.
4 Click Save Changes.
Updating to Latest OS Revision

Since receiving and installing the AV810, Blue Coat might have released a later revision of the current software release. This section describes how to verify that a new revision exists and how to update to that revision. To update to the latest OS revision:
1 From the Management Console, select Firmware Update.

If the following text appears at the top of the page, just below the version number:
You already have latest available ProxyAV version.
This installed OS version is the latest. If the message indicates another version is available, continue with this procedure.
2 Select Check and retrieve update. The AV810 contacts the Blue Coat download
location and retrieves the latest OS version.
3 Upon download completion, the Update Now button becomes active. Click it.
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The screen refreshes as the new version is installed.
4 The Blue Coat AV appliance is ready for feature configuration. Refer to the
online Help system and the Blue Coat ProxyAV Configuration and Management Guide Suite for information about configuring and administering Blue Coat AV features. To access the online Help system, click any question mark icon.
Logging on to the AV510 CLI

You can connect to the AV510 CLI by using a direct serial connection.
Note:
The CLI uses two passwords: The console password is required to establish a connection to the interface, and the enable password can be set to restrict access to the privileged mode configuration options. If you forget the username or password, you can reset them using either the front panel control buttons and LCD or a serial terminal or PC.
To use a direct serial connection to the AV810 CLI :
1 To set up the serial connection, complete steps 1 and 2 in the section Initial
Configuration Using a Direct Serial Port Connection on page 26.
2 After the system has finished booting, press the computer keyboard Enter key
three times. The following text displays:
Welcome to the Appliance Serial Console Version: ProxyAV 2.5.2.0, Release id: 12345 ------------------------- MENU--------------------------1) Command Line Interface 2) Setup Console --------------------------------------------------------
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Enter option:
3 Enter 1 to select the Command Line Interface option. 4 Enter the username and password when prompted. If the username has not
been changed, the default is admin. The password is the one you wrote down or configured during initial configuration.
5 At the command prompt, enter enable, then enter the enable password that
you wrote down or configured during initial configuration:
ProxyAV>enable Enable Password: SGOS#
You are now in privileged mode.
6 At the privileged-mode command prompt, enter configure

configure AV810 settings:
terminal to
ProxyAV# configure terminal Enter configuration commands, one per line. End with CTRL-Z. ProxyAV#(config)
Refer to the Blue Coat ProxyAV Configuration and Management Guide for CLI command references.
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Chapter 3: Troubleshooting
This chapter describes how to isolate and solve common problems during the installation of the AV510.
The AV510 does not power up

If the AV510 does not power up, check the following: The power cord is fully inserted into the back of the AV510. The power cord is plugged into a working outlet or power supply.
When the AV510 is powered up and running, the Power LED on the front panel of the AV510 is on, the Disk Drive LED (number 1) is on, and the LCD displays Blue Coat when starting up.
Power LED
LCD
Figure 3-1: AV810 Powering Up
No Network Connection
The Power and Disk Drive LEDs are green, but apparently there is not a network connection. Check the network connections to verify they are not loose. Otherwise, the problem might be a bad network cable or possibly a problem with your router/switch.
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The AV510 certificate is no longer valid

If you move the AV510 from its original location or change the IP address for any reason, the AV510 security certificate might not be accepted the next time you open the Management Console. This is because the hostname no longer matches the hostname on the certificate. You must create a new certificate and then edit the Management Console Access settings to use it. For information about creating a new certificate and editing certificates, refer to the Blue Coat ProxyAV Configuration and Management Guide.
Resetting the AV510 to Hardware Defaults

Resetting to hardware defaults forces the AV510 to boot using an archived system image, restores the system with the factory default settings, and reverts the Firmware to the original version. If you reset the AV510 appliance with this option, you must go to the Firmware page on the Management Console and update the OS to the current version (see Updating to Latest OS Revision on page 37. You can reset the AV510 to factory defaults using the front panel, serial console, or the CLI. To reset the AV810 hardare defaults (serial console)
1 Access the serial console. 2 Follow the prompts to access the reset function:
Press any key during 5 seconds to access Boot menu ProxyAV hardware serial number: 12345 a) b) c) d) Restore hardware defaults Restore boot Reboot Exit
Please enter your choice: a
Restoring the AV510 Factory Settings

Restoring the factory defaults is similar to resetting to the hardware defaults, except the firmware is not restored; only the configuration settings are restored to the factory defaults. The Restore Factory Settings feature is available through the front panel (final option in Select mode).
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Appendix A: Specifications
General Specifications
Important: Any modifications to the unit, unless expressly approved by Blue Coat, could void the users warranty. Dimensions (Abmessungen) (L x W x H) Weight (Gewicht) Power Input, AC (Stromversorgung) Processor (Prozessor) Memory (Speicher) Hard Drives (Festplatte) Network (Netzwerk) 58 cm x 44 cm x 4.4 cm 22.8 in. x 17.4 in. x 2.7 in. 15 kilograms maximum 33 pounds maximum 100 - 240 VAC 50 - 60 Hz 6.3 - 3.0A Intel X86 SDRAM DDR 333 Up to 4GB SCSI Ultra 320 Two, on-board 10/100/1000 Base-T NICs (Network Interface Cards) Optional cards include the 1000B-SX 100,000 Hours
MTBF
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Environmental Specifications
Specification Operating (Betrieb) Non-Operating (Lagerung)
Temperature (Betriebstemeperatur) Relative Humidity (non-condensing) (Relative Luftfeuchte) Maximum altitude (Hohe)
5C to 35C (41F to 95F) 15% to 95% at 35C (95F)
-40C to 70C (-40F to 158F) 15% to 90% at 65C (149F)
up to 3000 meters (up to 10,000 feet)
4.6 Km (15,000 ft)
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Appendix B: Regulatory Statements
Any modification to this product, unless expressly approved by Blue Coat Systems, Inc., could void the users authority to operate the equipment. Do not service the proxy yourself. If you have any questions, please contact Blue Coat. Blue Coat Corporate 420 North Mary Avenue Sunnyvale, CA 94085-4121 \ 408.220.2200
General System Cautions

To ensure normal operation, follow these guidelines: Top cover removalBefore removing the top cover, turn off the power. Ventilation guidelinesBe Careful! Do not block any openings in the system to avoid overheating the system. Water cautionBe Careful! Do not get any water on the system. System use and installationThe system is intended for use in a server room only. It is not intended be installed in individual employee work areas.
Power Cord Connection

To connect the power cord:
1 Plug the power cord into the power cord hookup. 2 Swing the power cord retainer down to secure the power cord.
For more information, refer to the Quick Start Guide. CautionThis product is designed to work with power systems having a grounded neutral. To reduce the risk of electric shock, do not plug this product into any other type of power system. Contact a qualified electrician if you are not sure what type of power is supplied to your building.
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CautionNot all power cords have the same current ratings. Do not use the power cord provided with your equipment for any other products or use. Cautionthere is no power switch equipped on this device. The power cord serves as the primary disconnect device for the system. Be sure to plug the power cord into a grounded power outlet that is nearby the system and is readily accessible. Do not connect the power cord when the power supply has been removed from the system chassis.
Class A Digital Warning

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, might cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the users are required to correct the interference at their own expense.
Advertencia Digital Clase A

Este equipo ha sido probado y se ha visto que se mantiene dentro de los lmites de un dispositivo digital Clase A segn la parte 15 de las normas de la FCC. Estos lmites estn designados para proveer una proteccin razonable contra interferencias dainas cuando el equipo es usado en un ambiente comercial. Este equipo genera, usa y puede irradiar energa de radiofrecuencia; si no es instalado y usado de acuerdo al manual de instrucciones, puede causar interferencias perjudiciales para las comunicaciones de radio. El uso de este equipo en un rea residencial puede causar interferencia perjudicial; en este caso los usuarios debern corregir la interferencia cubriendo los gastos por ellos mismos.
EC Community EMC Warning

This is a Class A product. In a domestic environment, this product might cause radio interference in which case the user might be required to take adequate measures.
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Advertencia EMC de la Comunidad EC

Este es un producto Clase A En un ambiente domstico, este producto puede causar interferencia de radio, en cuyo caso el usuario podra verse obligado a tomar medidas adecuadas.
Canadian EC EMC Warning

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numerique de la class A est conforme a la norme NMB-003 du Canada.
Australia/New Zealand EC EMC Warning

This is a Class A product. In a domestic environment, this product might cause radio interference, in which case the user might be required to take adequate measures.
Taiwan BSMI Notification
Japan VCCI EMC Notification
Battery Warning Notification

CAUTION: Danger of explosion if battery is incorrectly placed. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions. Connection to ports not defined for normal operation, according to this manual, might result in excessive radiated emissions. The user is then responsible for all corrective action in the event of any problem.
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PRECAUCION: Peligro de explosin si la batera es colocada incorrectamente. Substituya slo con el con el modelo original o la recomendacion del fabricante. Elimine las bateras usadas segun las instrucciones del fabricante. La conexin a puertos no definidos para operacin normal, de acuerdo a este manual, puede producir emisiones excesivas de radiacin. El usuario es responsable de corregir esto en caso de cualquier problema. ATTENTION: Il y a danger dexplosion sil y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie de meme type ou dun type equivalent recommande par le constructeur. Metter au rebut less batteries usagees conformement aux instructions du fabricant. VORSICHT! Explosionsgefahr bei unsachgemem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen glelchwertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers.
Chinese Battery Warning Notification
China CCC Notification
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Lasers
Location of the laser apertures if any (Par. 6.1 3). Example: connectors for fiber optic component.
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Blue Systems
Coat
A
A FCC 1 5
E MC
A
E MC
A I CES-003 Cet appareil numerique de la class A est conforme a la norme NM B-003 du Canada.
/ E MC
A
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Declaration of Conformity
Declaration of Conformity We, Blue Coat Systems 420 North Mary Avenue Sunnyvale, CA 94085 Declare under our sole responsibility that the products Blue Coat Systems model 510 to which this declaration relates is in conformity with the following standards: EN 60950: 2001+A11 EN 55022: 1994+A1:1995+A2:1997 EN 50024: 1998+A1:2000+A2:2003 Following the provisions of the 73/23/EEC and 89/336/EEC Directives, including the Amending Directive 93/68/EEC. Blue Coat Systems model 510 is also in conformity with the following standard: Directive 2002/95/EC, Restriction of Hazardous Substances (RoHS).
Sunnyvale, CA 94085 Date: January 1, 2006
420 North Mary Avenue Sunnyvale, CA 94085-4121 USA 866.30.BCOAT Toll Free 408.220.2200 Direct 408.220.2250 Fax www.bluecoat.com
Tim Redjaian Director of Engineering
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Appendix C: Apndice C: Declaraciones Regulatorias
Cualquier modificacin hecha a este producto, excepto con aprobacin explcita de Blue Coat Systems, Inc., puede anular la autoridad del usuario para usar el equipo. No repare el proxy por su cuenta. Si tiene alguna pregunta, contacte a Blue Coat. Azul Coat Corporate 420 North Mary Avenue Sunnyvale, CA 94085-4121 \ 408.220.2200
Precauciones generales del sistema

Para asegurar una operacin normal, siga estas lneas directivas: Remocin de la cubierta superiorAntes de remover la cubierta superior, apague el equipo. Lneas directivas sobre la ventilacinTenga cuidado! Para evitar el sobrecalentamiento del sistema, no bloquee las aberturas del sistema. Tenga precaucin con el aguaTenga cuidado! No deje que el agua moje el sistema Uso e instalacin del sistemaEl sistema est diseado para ser usado slo en una sala de servidores. No est diseado para ser instalado en las reas de trabajo de los empleados.
Conexin del cable de alimentacin

Para conectar el cable de alimentacin: 1Enchufe el cable de alimentacin en la conexin para el cable de alimentacin. 2Mueva hacia abajo el retenedor del cable de alimentacin para asegurar el cable de alimentacin. Para ms informacin, vea la Gua rpida de comienzo.
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PrecaucinEste producto est diseado para funcionar con sistemas de alimentacin con conexin a tierra. Para reducir el riesgo de electrocucin, no enchufe este producto en ningn otro tipo de sistema. Contacte un electricista competente si no est seguro de qu tipo de alimentacin es suministrado a su edificio. PrecaucinNo todos los cables de alimentacin tienen la misma categorizacin de corriente. No use el cable de alimentacin provisto con su equipo para otros productos u otro uso. Precaucineste dispositivo no est equipado con una perilla de encendido. El cable de alimentacin sirve de dispositivo primario de desconexin del sistema. Asegrese de enchufar el cable de alimentacin a un tomacorriente con conexin a tierra que est cerca del sistema y est accesible. No conecte el cable de alimentacin si la fuente de alimentacin ha sido removida del chasis del sistema.
.Lasers
Ubicacin de las aberturas lser, si existen (Prr. 6.1 3). Ejemplo: conectores para componente de fibra ptica.
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Appendix D: Anhang D: Regulierende Anweisungen
Jede Vernderung dieses Produktes, welche nicht ausdrcklich von Blue Coat Systems, Inc genehmigt wurde, kann die Nutzungserlaubnis des Benutzers vernichten. ben Sie die Bevollmchtigung nicht selbst aus. Wenn Sie Fragen haben, wenden Sie sich bitte an Blue Coat. Blue Coat Corporate 420 North Mary Avenue Sunnyvale, CA 94085-4121 408.220.2200
Allgemeine Systemvorsichtsmassnahmen
Um eine normale Funktionsweise zu garantieren, befolgen Sie bitte folgende Richtlinien: Entfernen der oberen AbdeckungBevor Sie die obere Abdeckung entfernen, schalten Sie den Strom ab. BelftungsrichtlinieSeien Sie vorsichtig! Blockieren Sie keine ffnung am System, um eine berhitzung des Systems zu vermeiden. FeuchtigkeitsschutzmassnahmenSeien Sie vorsichtig! Lassen Sie kein Wasser in das System gelangen. Systembenutzung und InstallationDas System ist nur fr die Benutzung in einem Serverraum ausgerichtet. Es ist nicht zur Installation an einzelnen Arbeitspltzen gedacht.
Anschliessen des Stromkabels

Schliessen Sie das Stromkabel wie folgt an:
1 Stecken Sie das Stromkabel in den Stromkabelanschluss.
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Blue Coat AV810 Installation Guide
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2 Drehen Sie die Stromkabelhalterung nach unten, um das Stromkabel zu

sichern. Fr weitere Informationen wenden Sie sich an die Schnellstartanweisung. AchtungDieses Produkt ist zum Betrieb mit Stromsystemen, welche einen geerdeten Nulleiter haben, ausgerichtet. Um das Risiko eines Stromschlages zu verringern, stecken Sie das Produkt nicht in andere Stromsysteme ein. Wenn Sie nicht sicher sind, welche Art von Strom in Ihrem Haus verwendet wird, setzen Sie sich mit einem qualifizierten Elektriker in Verbindung. VorsichtNicht alle Stromkabel haben die gleiche Stromstrkeleistung. Verwenden Sie das mitgelieferte Stromkabel nicht mit anderen Gerten. Vorsichtdas Gert hat keinen Stromschalter. Das Stromkabel dient als das Hauptabschaltgert. Stellen Sie sicher, dass Sie das Stromkabel in eine geerdete Steckdose in der Nhe des Gerts stecken. Schliessen Sie das Stromkabel nicht an, wenn das Netzteil vom Gehuse des Systems entfernt wurde. VORSICHT! Explosionsgefahr bei unsachgemem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen glelchwertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers.
Lasers
Lage der Laserffnungen, falls vorhanden (Par. 6.1 3). Beispiel: Anschlsse fr Fiber Optic Komponenten.
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Appendix E: Simplified Chinese Regulatory Statements
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Appendix F: Statements
Traditional Chinese Regulatory
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Index
A
AC power cord, see power cord
B
back panel of Blue Coat AV 9 Blue Coat AV back panel 9 CLI passwords for 38 CLI username for 38 direct serial connection to 26 front panel features 8, 18 logging on to 35 modes in 18 opening 12 opening the front panel 12 package contents 7 placing into the network 23 power switch 14 rack mounting 10 troubleshooting 41 buttons, see control buttons 18
C
certificate invalid if Blue Coat AV moves or changes IP address 42 configuration mode 19 configuring 17 configuring the Blue Coat AV configuring network settings 21 using a serial terminal or PC 26 using front panel LCD and buttons 18 viewing modes in the LCD 18, 19 control buttons 18 copyrights document ii
D
disk drives inserting into the Blue Coat AV 12
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lever on 13 release button for lever 13 removing 13 disk-drive LEDs 15 DNS server, setting and changing 21
E
edit mode 19 ethernet cables attaching to the Blue Coat AV 14
F
front panel control buttons, LEDs and LCD 18 front panel of Blue Coat AV opening 12 front panel of Blue Coat AV, description of 8
I
inserting disk drives 12 invalid certificate 42 IP address, setting and changing 21 IP gateway, setting and changing 21 IP subnet mask, setting and changing 21
L
LCD cursor in 18 modes reflected in 18 LEDs disk-drive 15 power 15
M
modes configuration 19 edit 19 status 18 mounting, see rack mounting
N
network placing the Blue Coat AV in 23 network settings, configuring 21
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O
on/off switch, see power switch opening the front panel 12
P
password auto-configuration of 21 CLI 38 configuring using a serial terminal or PC 30 PC using with the Blue Coat AV 26 PC, connection problems 26 power cord 14 power switch 14
R
rack mounting the Blue Coat 10 reset hardware defaults 42 restore factory settings 42
S
serial cable connector for the Blue Coat AV 14 serial port securing with a password 31 serial terminal using with the Blue Coat AV 26 setting up the Blue Coat AV, see configuring the Blue Coat AV status mode 18
T
terminal emulator 26 troubleshooting 41 no network connection 41 no power 41 no valid certificate 42 reset hardware defaults 42 restore factory settings 42
U
username CLI 38 configuring using a serial terminal or PC 30 default 21
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Blue Coat Systems AV510 Series

Blue Coat SG510 Installation Guide

Blue Coat SG510 Installation Guide

Blue Coat SG510 Installation Guide

Blue Coat SG510 Installation Guide

Blue Coat SG510 Installation Guide

Chapter 1: Unpack and Rack a Blue Coat AV510

Blue Coat SG510 Installation Guide

The Front of the AV510

LCD Plates that attach to the front of the equipment rack

Figure 1-1: The front of an AV510.

Blue Coat SG510 Installation Guide

The Back of an AV510

Ethernet Adapter Ports (only port 0 is supported for AV)

Figure 1-2: The back of an AV510.

Blue Coat SG510 Installation Guide

Mounting the AV510 in an Equipment Rack

Attach the AV510 to the equipment mounting rack:

2 Use equipment-rack screws to mount the AV510 to the equipment rack.

Blue Coat SG510 Installation Guide

Figure 1-3: AV510 Attached to a Telco Equipment Rack

Installing the Disk Drive

Blue Coat SG510 Installation Guide

Press the push tabs on each side of the front-panel bezel

The front panel swings forward and down

Blue Coat SG510 Installation Guide

Press the disk drive button

The disk drive lever is released

Blue Coat SG510 Installation Guide

4 Insert the spacer drive in Slot 2 close the front panel.

Connecting the Cables

Ethernet adapter ports 0 and 1; port 1 is not supported.

1 Plug the network cable into adapter 0.

2 (Optional) Plug the serial cable into the serial connector.

Blue Coat SG510 Installation Guide

Disk Drive LED

4 The three steps below show a typical, first-time, start-up sequence.

Blue Coat SG510 Installation Guide

Blue Coat SG510 Installation Guide

Chapter 2: Configure a Blue Coat AV510

Overview of First-Time Configuration Methods

Blue Coat SG510 Installation Guide

Section A: Configuring the AV510 with the Front Panel Features

LCD Arrow buttons

Figure 2-1: Front Panel LCD and Control Buttons

System LCD and Modes

Blue Coat SG510 Installation Guide

Blue Coat SG510 Installation Guide

AV510 Control Buttons Reference

Left and Right Arrow Buttons

Up and Down Arrow Buttons

Blue Coat SG510 Installation Guide

Using the Front Panel to Configure Basic Network Settings

Important: A default AV510 username is admin.

Blue Coat SG510 Installation Guide

Blue Coat SG510 Installation Guide

Section B: Placing the AV510 into the Network

Preferred Deployment Diagram

Blue Coat SG510 Installation Guide

Blue Coat SG510 Installation Guide

No other protocols are required and should not be allowed.

2 Configure the Blue Coat AV Web scanning services and features.

Blue Coat SG510 Installation Guide

Section C: Initial Configuration Using a Direct Serial Port Connection