Understanding Competence

WHAT IS COMPETENCE? Competence is possession and application of knowledge, attitudes and skills to perform work activities to the standard expected in the workplace

Key features of competence

being able to do the job
knowing how and why things are done

knowing what to do if things go wrong

having the right approach to do a job properly and safely

Dimensions of Competence
Task Skills Task Management Skills

COMPETENCE

Contingency Management Skills

Job / Role Environment Skills

DIMENSIONS OF COMPETENCE
1. Task Skills The requirement to perform tasks
e.g. Road is drilled in accordance to work specifications and standard

Task management skills The requirement to manage a number of different tasks

e.g. Cleaning tools while checking its functionality

3.Contingency management skills

The requirement to respond to irregularities and breakdowns in routine
e.g. Machine damaged part is replaced

4. Job/role environment
The requirement to deal with the responsibilities & expectations of work environment Include skills in working with others
e.g. Coordinate work activities with co-workers