Rosemary Thyme 6718 Pepper Street Paprika, Idaho 63501 (555)-555-7856 August 22, 2009 Mr.

George Bush, Manager Texas-T-Swimming Club 4 ! "il#west $ri%e $allas, Texas &'2 $ear Mr. Bush( M) *amil) an# + ha%e been satis*ie# members o* )our swimming ,lub *or *i%e )ears. "e ha%e en-o)e# )our *a,ilit) an# all its a,,ommo#ations, until re,entl). .n August / th, + lost a 0air o* 1!&.00 ,onta,t lenses in )our 0ool. This has been in,on%enient *or me. .%er the 0ast *i%e )ears, +2%e noti,e# that )our ,lub has been maintaine# with high stan#ar#s. 3et, + ha%e re,entl) noti,e# a ,hange in this obser%ation. The 04 le%el in the 0ool was too high last wee5, an# this ,ause# m) e)es to burn when + o0ene# them un#erwater. 60on sur*a,ing, + remo%e# m) ,onta,t lenses so that the) woul# not be #amage#, but the) were a,,i#entall) #ro00e# into the water. A*ter an unsu,,ess*ul sear,h *or the lenses, + as5e# the li*eguar# to hel0 me *in# them. She was not able to assist me in m) sear,h, but she mentione# that + shoul# s0ea5 to )ou about this matter. Clearl), the lenses woul# not ha%e *allen into the water i* the 04 le%els were normal, so + belie%e that )ou woul# agree that this loss is not entirel) m) *ault. Sin,e the ,on#ition o* the 0ool water was the ,ausing *a,tor, + *eel that the Texas-T-Swimming Club shoul# ,om0ensate me *or the lenses. Than5 )ou *or )our time. Sin,erel),

7osemar) Th)me