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    tqmwqe

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPS, PDF, TXT or read online from Scribd
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    8 views9 pages

    TQM 01

    Uploaded by

    Usman Qureshi
    tqmwqe

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 9

    TOTAL QUALITY MANAGEMENT (TQM)

    Dr. A.Rashid Kausar


    (UMT)

    TOTAL QUALITY
    Management, Organization, and Strategy.

    Management Functions
    Planning

    Controlling

    Assurance

    Organizing

    Leading

    Why Focus on Quality !


    1. Its the moral thing to do

    2. Its a glocal marketplace/ marketspace

    Why Focus on Quality ! 3. Need to meet govt. or market requirements

    Why Focus on Quality !

    4. Essential for Competitive Success

    Why Focus on Quality !


    5. Others think Great of my company

    Why Focus on Quality !


    6. For meaningful work and integrity in our life

    What is Quality? 1. Name some high quality goods and/or services 2. What makes them high quality?

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