Brocade Switch Zoning Issues

Possible symptoms: A connected device does not appear in the EZSwitchSetup utility. A device path displays red or blue lines in the EZSwitchSetup utility. The EZSwitchSetup utility does not display the worldwide port name (WWPN).

Typical

What type of zoning are you using?

Custom or Advanced

Check the connectivity status in the EZSwitchSetup utility.

In the EZSwitchSetup utility, verify that the WWPNs for all connected devices, such as SPs and HBAs, are listed. The WWPN will look similar to the following: 60:06:01:60:46:80:16:00

Are the lines for all connected devices green?

Yes

Problem solved.
Are the WWPNS for all connected devices listed?

Problem solved.
No

Yes

For any lines that are red or blue, verify that the devices are connected to the correct ports. If any devices are connected to the wrong ports, then connect them to the appropriate port.

No

Verify that the LEDs on the switch ports are green. If not, reseat the cables.

Are the lines for all connected devices green?

Yes

Problem solved.

Problem solved.

Yes

Are the missing WWPNS listed now?

No

No

Check for a defective switch port as follows: Move the cable from the port that shows up red or blue to a vacant port designated for that type of device.

For each device whose WWPN is not listed, move the cable to a different switch port, and then check to see if the missing WWPN appears.

No

Are the lines for all connected devices green?

Problem solved.
Yes

Yes

Problem solved.

Are the missing WWPNS listed now?

No

Go to A

Go to A

Brocade Switch Zoning Issues (continued)

Check for a loose SFP module on the failed switch port as follows: 1. Remove and re-insert the SFP module on the port that is returning the error (either a red or blue line or a missing WWPN). 2. Move the device that you moved in the previous step back to this port.

Is the port working now?

Yes

Problem solved.

No

Check for a failed SFP module on the switch as follows: 1. Unplug the cable from the failed port. 2. Swap the SFP on the failed port with an SFP from a port that is working. 3. Reconnect the cable to the failed port.

Is the port working now?

Yes

Contact your service provider. You may need to replace the SFP module.

No

Contact your switch service provider. You may need to replace the switch.