B.E./B.Tech.

DEGREE EXAMINATION, APRIL/MAY 2011

Sixth Semester Civil Engineering MG 2351 PRINCIPLES OF MANAGEMENT (Common to Aeronautical Engineering, Automobile Engineering, Electronics and Communication Engineering and Mechanical Engineering) (Regulation 2008) Time: Three hours Answer ALL questions PART A (10 2 = 20 marks) 1. Define Management. 2. Mention the ro le of M ana gers. (any two) 3. Define MBO. 4. Mention any two fea tures of decision making. 5. Define Organizing. 6. Mention any two merits o f performance appraisa l. 7. Define Motivation. 8. What is organisational cu lture? 9. Mention any two a dvanta ges of bu dgetary control sys tem. 10. What is Q ua lity Contro l? PART B (5 16 = 80 marks) 11. (a) Describe abo ut t he e volution of management tho ught. Or (b) Explain about the major tendencies favouring the development of a unified globa l t heory of ma nagement. 12. (a) (i) What are t he s te ps in the p lanning process? (8) (ii) Mention any four advan tages and four limitations o f planning. (8) Or (b) State and exp lain t he co mmon steps involved in a ty pical managerial decision making process. 13. (a) (i) Mention the fact ors which are res ponsible f or the emergence of informal organizations. (8) (ii) What are t he s teps involved in t he proce ss of de leg ation? (8) Or (b) State and exp lain t he ba sic steps involved in a typic al s election procedure. 14. (a) (i) What are t he bas ic leader ship sty les? Exp lain them critically. (8) (ii) What are t he barriers t o effective communication? (8) Or (b) (i) Name the motivation theories. Exp lain any two o f them. (8) (ii) Discuss on the compone nts of Organizational c ultur e? (8) 15. (a) (i) What are t he s te ps involved in the process o f controlling? (8) (ii) Give an account of some pop ular non-budgetary control t echniques. (8) Maximum : 100 marks