Course Name : M0224-Knowledge Management Year : September 2013

Week 5 (Session 9 and 10) Case Study 1 The Frederick County Sanitation Authority and Emerging and Capturing Tacit Knowledge

Sub Topics
A Case Study of The Frederick County Sanitation Authority A Case Study Emerging and capturing tacit knowledge: a methodology for a bounded environment (At a large national public utility)

Bina Nusantara

Case Study : Knowledge Capture The Frederick County Sanitation Authority

Download Link (Completed Case Study): www.wef.org/WorkArea/linkit.aspx?LinkIdentifier =id&ItemID=3700
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Abstract

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Abstract (Cont.)

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Class Activity
Discuss and make a summary based on the case study :
KNOWLEDGE

CAPTURE - A CASE STUDY OF THE FREDERICK COUNTY SANITATION AUTHORITY

Bina Nusantara

Case Study: Emerging and capturing tacit knowledge: a methodology for a bounded environment
Download Link (Completed Case Study): http://www.ai.wu.ac.at/~kaiser/literatur/Wissensmanage ment-2/emerging-and-caapturing-tacit-knowledge.pdf

Bina Nusantara

Case Study: Emerging and capturing tacit knowledge: a methodology for a bounded environment

Bina Nusantara

Case Study: Emerging and capturing tacit knowledge: a methodology for a bounded environment (Cont.)

Bina Nusantara

Case Study: Emerging and capturing tacit knowledge: a methodology for a bounded environment (Cont.)

Bina Nusantara

Class Activity
Read the paper Emerging and capturing tacit knowledge: a methodology for a bounded environment ! Discuss in a group about this paper, the possibility and benefit capturing the tacit knowledge. Make a summary on the paper!

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Continued to week 6 (Knowledge Sharing and Communities of Practice)

Thank you
Bina Nusantara