IMPRESSION MANAGEMENT

BY,

Pravin cumar.R Section A

Insert Figure 4.1 here

Behaving in ways so that others perceive us how we want to be perceived

IS THE BEST IMPRESSION !

first impressions
within three seconds of seeing a person for the first time we have decided their: social status attitude education religion sexuality friendliness / approachability knowledge

first impressions: the 93% rule

38% tone, pitch & pace of your voice

55% appearance & body language

7% what you say

at work: the 90% rule

doing a good job accounts for 10% of the impression you give 90% of the impression you give of being capable is based on perception
30% presentation of work 30% presentation of self 30% being seen to be doing a good job

IMPACT

Integrity

IMPRESSION MANAGEMENT

Manners Personality

Appearance
Communication Thrill

Two Types of Impression Management

Constructive -- helps in the formation of self

identity

Strategic -- helps in the attainment of some

interpersonal goal

5 things you need to face the world

confidence

a personal brand (what do you want the world to think of you) an elevator pitch

a winning image
transferable skills / experience

Poor Impression Management

Four Motive of Poor Impression

IMPRESSION Exit MANAGEMENT Power

Unfavorable Upward Impression Management Tactics

Avoidance Obtain

Decreasing Performance Not Working to Potential Withdrawing Displaying a Bad Attitude Broadcasting Limitations

As a manager..
Successful managers learn how to use these activities to enhance their own images, and they are sensitive to their use by their subordinates and others in their organizations.