MATTHEW FREY

9260 E. Holmes St | Tucson, AZ 85710 | (520) 495-9027 | mf395@nau.edu

OBJECTIVE

Gain employment as a professional first responder.

EDUCATION

Bachelor of Applied Science, Emergency Management Northern Arizona University

Expected May 2015

Completing coursework exclusively online Coursework includes incident management, communication, and public agency administration Degree also encompasses significant coursework in journalism from the University of Arizona December 2013

Associate of General Studies Pima Community College

Coursework includes baccalaureate general education classes Significant coursework and certificate in basic emergency medical technology Current national and state certification as an emergency medical technician (EMT)

SKILLS & ABILITIES

Customer Service

Extensive sales and customer service experience in both retail and health care settings. Significant experience in customer/patient complaint resolution.

Teamwork and Leadership

Selected by UAMC emergency department staff to serve as a mentor for new volunteers. Promoted to Lead CSR at Circle K, a job that involved organizing coworkers to accomplish store tasks and training new employees.

Communication and Technology

Strong verbal and written communication skills. Extremely proficient in word processing and spreadsheets, with some user-level experience with databases. Fast learner; quickly able to pick up new technology.

EXPERIENCE

Candidate Member (C4) Southern Arizona Rescue Association Providing search and rescue services as a volunteer EMT on behalf of the Pima County Sherriffs Department. Received extensive technical training before becoming eligible to respond to missions and continue to participate in continuing field and medical training. Student Volunteer The University of Arizona Medical Center, University Campus Volunteer work primarily concentrated in the emergency department. Lead CSR Circle K Stores Inc. Rang up sales, stocked shelves, received vendor deliveries, and provided general customer assistance. Student Helper Tucson Unified School District Operated lighting, sound, and other technical equipment for school events.

September 2013 to Present

March 2012 to Present

September 2012 to Present

March 2008 to August 2011