BODY LANGUAGE IN COMMUNICATION

What do we mean by Body Language ?? The medium through which people and animals communicate using gestures, expressions and posture.

Why is Body Language important?

Body language plays a big role in intuition as it gives us messages about the other person, that we can interpret at an intuitive level.
7%

55%

38%

Components of Body Language

Facial Expression including Eye contact

Gestures Stance Space Relationship

Facial Expressions

There are some universal facial expressions; a

smile, a frown, a scowl.

Eye contact is direct and powerful. The use of eye contact varies significantly from

culture to culture

Gestures

Fidgeting shows boredom and restlessness. Pressing fingers together to form a steeple shows interests, assertiveness and determination. Touching the nose or rubbing eyes indicates discomfort.

A hand to the back of the neck may indicate withdrawal from a conversation.

Open Stance

Interested people always have an erect posture, pay attention and lean forward A firm handshake will give the impression of assertiveness or honesty People showing open hands, both feet planted on the ground are accepting A head tilted to the side indicates interest

Closed Stance

Leaning backwards demonstrates aloofness or rejection Folding arms across ones chest or body is protective and gives the impression of a closed, guarded and defensive character. People with arms folded, legs crossed and bodies turned away are signalling that they are rejecting messages. A head down is negative and judgmental

Space

There are four distinct zones in which most

people operate:

Intimate Area 15-50 cm Personal Area 0.5-1m Social Area 1-3m General Area 3m

Thank You!!