Chi-square test

Case Processing Summary Cases Valid N Annual Income of the respondent * Difference between * Reason for using 50 Percent 98.0% N 1 Missing Percent 2.0% N 51 Total Percent 100.0%

Annual Income of the respondent * Difference between * Reason for using Crosstabulation Count Difference between Reason for using price Annual Income of the respondent 1lakh -2 lakh 2 lakh - 3 lakh Nil Total quality Annual Income of the respondent less than 1lakh 1lakh -2 lakh 2 lakh - 3 lakh Nil Total avilability Annual Income of the respondent 1lakh -2 lakh 2 lakh - 3 lakh Nil Total brand name Annual Income of the respondent less than 1lakh 1lakh -2 lakh 2 lakh - 3 lakh Nil Total yes 1 1 1 3 1 1 5 5 12 1 0 0 1 0 2 3 2 7 no 0 1 0 1 0 1 2 2 5 0 2 0 2 1 0 1 0 2 3.00 0 1 0 1 0 2 4 2 8 0 2 1 3 0 1 3 1 5 Total 1 3 1 5 1 4 11 9 25 1 4 1 6 1 3 7 3 14

Satisfaction level of the respondent Duncan

a,,b

Subset for alpha Age of the respondent above 50 20-30 40-50 30-40 Sig. N 6 14 17 13 = 0.05 1 2.1667 2.2857 2.3529 2.6923 .267

Means for groups in homogeneous subsets are displayed. a. Uses Harmonic Mean Sample Size = 10.700. b. The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.