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  • Costumer Satisfaction On Toyota Vs Hyuandi

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    shauarya
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    Service Advisor overall Behavior: He was friendly he was very courteos he was responsive. Fairness of charges was the Final amount charged at the time of delivery Close to the initial estimate at the time. Total time required to service your vehicle Dealer took Appropriate Time.

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    costumer satisfaction on toyota vs hyuandi

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    Service Advisor overall Behavior: He was friendly he was very courteos he was responsive. Fairness of charges was the Final amount charged at the time of delivery Close to the initial estimate at the time. Total time required to service your vehicle Dealer took Appropriate Time.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as XLSX, PDF, TXT or read online from Scribd
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    6 views8 pages

    Costumer Satisfaction On Toyota Vs Hyuandi

    Uploaded by

    shauarya
    Service Advisor overall Behavior: He was friendly he was very courteos he was responsive. Fairness of charges was the Final amount charged at the time of delivery Close to the initial estimate at the time. Total time required to service your vehicle Dealer took Appropriate Time.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 8

    Q1. Ease of arranging service visit & Flexibility to accommodate your schedule?

    Appointment as per your desired date and time Q2. Service Advisor overall Behavior: He was friendly he was very courteos he was very responsive Q3. Dealership Facility Feedback Easy in and easy out Easy and time saving The comfort was very good

    Q4. Fairness of the charges Was the Final amount charged at the time of delivery Close to the initial estimate at the time of reception?]

    Q5. Total time required to service your vehicle Dealer took Appropriate Time

    Q6. Thoroughness of maintenance/repair work performed

    Maintenance/Repair done as per your request?]

    Q7. Condition/ cleanliness of vehicle on return It was done as per the requeast

    Q8. Please rate your overall service experience.

    VERY DISSATISFIED(1)

    DISSATISFIED92)

    NETURAL

    SATISFIED

    VERY SATISFIED

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