Pre Interview Form

First Name: __________________________ Last Name: Date: ___________________________ Time:

____________________________ ____________________________

We request you to spare some time and answer the questions below for a productive meeting with our consultant: 1. How would you describe yourself? a) Hard& Smart Worker b) Team player c) Opportunist d) Reliable e) Others 2. Which shift timings is most preferable to you? a) Early morning to noon b) Evening to late night c) Late night to morning d) Any e) Others 3. Where do you see yourself 2 years down the line/career aspirations? a) Senior Executive b) Team Leader c) Trainer d) Quality Verifier e) Others 4. The most important reason for you joining HCL a) Better remuneration b) Career growth c) Better profile d) Healthy Environment e) Others 5. Keeping the compensation in mind, what will be your expectation from the organization? a) Only fixed Salary b) Incentive based

Pre Interview Form

c) d) e) Less fixed & High Incentive opportunity More fixed & Less incentive Others

6. What should be the estimated average phone time (log-in time) for an agent in a month? a) 160 hours b) 220 hours c) 180 hours d) 190 hours e) Others

7. Would you require any leaves in the next 3 months? If yes, why? a) Exams/higher education plans b) Family function c) Family member not well d) Out Station plans e) Others 8. What kind of Offs do you prefer? a) Fixed Offs b) Consecutive Offs c) Rotational Offs d) Any e) Others 9. What should be the ideal duration of training for an agent? a) b) c) d) e) 1 week 2 weeks 3 weeks 4 weeks Others

10. What do you think is the most important attribute in the individuals growth? a) Stability and consistency b) Individual performance c) Organizational growth d) Luck e) Others

Pre Interview Form

11. List the top 2 things you liked about your last work-place? a) b) 12. List 2 things you would like to change in your last work place if given an opportunity: a) b)