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HNG DN P DNG B TIU CH NH GI CNG THNG TIN IN T CA C QUAN NH NC

(Km theo cng vn s 310/BTTTT-DCNTT ngy 10/02/2012 c ! B" Thng t#n v T$%y&n thng'

PHN A. QU !NH CHUNG


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CFG; *&97 ;"&G (FG-" .&FG ;"KG* V+Qa-. @+M 17a-.

3J H&W7 b7A ()& %5& ;Q b7F-R *c ;"S; b7A- V` ;c-. *"I-. *&T9- 0"N0 (/-" .&/ O2; (<;" ;PF 0"N0 (/-" .&/ P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T1U V&W7 o` s m#gE#n. 7 d jlE7##n. drrH oa s dr iiQ- tr# th2 hWng tZ- .iY- c"# mh1 cSp >nh gi -2c ph1 biYn &1ng th!ng tin tin thE0 |00glE drr jlE7##n. `rrrH th!ng tin c"# &1ng th!ng tin m#gE#n. v jlE7# Tr#ic oa s ad rng rCi #n. in I jlE7##n. `rrrH oa s r o s o` t oa jH thNi gi#n trung bZnh ` ih/0 ;t cn b %u/n tr c1ng th!ng tin Lng trn tr#ng mh1 cSp h06c ;4 dng ti .h0/n %u/n tr ch" c <c ;#u .hi Lng th!ng tin >nh gi t+c ph1 cSp .iQ- tr# 7c nh .h0/ng thNi nh#nh th!ng tin gi#n trung bZnh -t th!ng tin js `h o s `rr chPng Lng trn tr#ng ch" c <c `h j s `ah o s dr ;#u .hi Lng@ j `ah o s r &1ng TT>T o &X$ (#* (+,; Y*"F-. 3ZZJ )& *+,-. (/-" .&/

P"+Q-. 0"/0 /0 12-.

&1ng TT>T, &n b %u/n tr

``

T9- 0"N0 (/-" .&/

O2; (<;" ;PF 0"N0 (/-" .&/

P"+Q-. 0"/0 /0 12-.

P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T1U V&W7

&X$ (#* (+,; Y*"F-. 3ZZJ

)& *+,-. (/-" .&/

|i/- thNi gi#n gi/i %uyYt th" tc hnh chnh

j s thNi gi#n trung bZnh 74 lf th" tc hnh chnh %u# ih/0 ;t cn b gi/i %uyYt th" c1ng TT>T >/- b/0 cc d ch v c!ng tc hnh chnh v 7c nh $ s thNi gi#n trung bZnh 74 tr,c tuyYn gi}p tiYt .i- thNi lng thNi gi#n tiYt .i- c lf th" tc hnh chnh th" gi#n ;0 vi cc d ch v c!ng ;0 vi vic gi/i %uyYt cc th" c!ng th!ng thNng truy)n th+ng@ tc hnh chnh .hi ch# cP ju$ s `uG o s `rr c1ng TT>T ju$ `uG o s `rr J ju$ 7 `rr j s t+c 74 lf hA ; ;#u .hi cP d ch v c!ng tr,c tuyYn :>n v H ;+ hA ;u ngy?

&n b gi/i %uyYt th" tc hnh chnh

TLng t+c >/- b/0 t+c 74 lf cc ih/0 ;t cn b gi/i %uyYt th" gi/i %uyYt d ch v c!ng tr,c tuyYn tc hnh chnh 7c nh t* l $ s t+c 74 lf hA ; th" tc nh#nh hn ;0 vi cc d ch v tLng t+c 74 lf hA ; th" tc trc .hi cP d ch v c!ng tr,c tuyYn :>n v H ;+ hA hnh chnh c!ng truy)n th+ng@ hnh chnh ;u ngy? o s :j ~ $?u$ 7 `rr

&n b gi/i %uyYt th" tc hnh chnh

TiYt .i- >nh gi -2c tiYt .i- ih/0 ;t cn b gi/i %uyYt th" j s chi ph trung bZnh 74 chi ph chi ph Wt c nhN vic tc hnh chnh 7c nh chi ph lf -t th" tc hnh chnh gi/i %uyYt d ch v c!ng tr,c tiYt .i- c ;0 vi vic gi/i %u# &1ng th!ng tin tuyYn %uyYt cc th" tc hnh chnh $ s chi ph trung bZnh 74 lf .hi ch# cP c1ng TT>T -t th" tc hnh chnh th"

&n b gi/i %uyYt th" tc hnh chnh

`a

T9- 0"N0 (/-" .&/

O2; (<;" ;PF 0"N0 (/-" .&/

P"+Q-. 0"/0 /0 12-.

P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T1U V&W7 c!ng th!ng thNng ju$ s `uG o s `rr ju$ `uG o s `rr J ju$ 7 `rr

&X$ (#* (+,; Y*"F-. 3ZZJ

)& *+,-. (/-" .&/

jH '+ vLn b/n nhSn c f >nh gi hiu %u/ c"# vic Thu thSp f thu thSp f .iYn Png gPp c"# iiQ- tr#, th+ng . t l cc vLn .iYn Png gPp .in Png ngNi d9n, d0#nh nghip +i b/n d, th/0 c ngNi d9n, $H T1ng ;+ vLn b/n # ln gPp vi cc ni dung cDn l3y f d0#nh nghip Png gPp f .iYn@ Q l3y f .iYn Png gPp .iYn o s ju$ 7 `rr 4J H&W7 b7A ()& %5& -.+]& 1K-R 1=F-" -."&W0 T9- 0"N0 (/-" .&/ O2; (<;" ;PF 0"N0 (/-" .&/ P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T- 1U V&W7

&1ng TT>T

P"+Q-. 0"/0 /0 12-.

&X$ (#* (+,; Y*"F-. 3ZZJ

)& *+,-. (/-" .&/ IgNi dOng cu+i

TZ- c o s ;+ ngNi 7c nhSn lu!n >/- b/0 ngNi dOng lu!n th!ng tin ih/0 ;t l3y f .iYn `rr ngNi tZ- th3y cc th!ng tin -Znh tZ- th3y th!ng tin -Znh cDn -0ng dOng cDn .hi ;4 dng ch2c nLng trn c1ng -u+n tZ- .iY- trn c1ng TT>T@

`G

T9- 0"N0 (/-" .&/

O2; (<;" ;PF 0"N0 (/-" .&/

P"+Q-. 0"/0 /0 12-.

P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T- 1U V&W7 j s thNi gi#n trung bZnh 74 lf ` th" tc hnh chnh %u# c1ng TT>T

&X$ (#* (+,; Y*"F-. 3ZZJ

)& *+,-. (/-" .&/

|i/- thNi gi#n gi/i %uyYt th" tc hnh chnh

>/- b/0 c1ng TT>T gPp $ s thNi gi#n trung bZnh 74 phDn c=t gi/- thNi gi#n gi/i ih/0 ;t f .iYn c"# ngNi ;4 lf ` th" tc hnh chnh th" %uyYt cc th" tc hnh chnh dng d ch v c!ng tr,c tuyYn c!ng th!ng thNng ch0 ngNi d9n, d0#nh nghip ju$ s `uG o s `rr ju$ `uG o s `rr J ju$ 7 `rr j s chi ph trung bZnh 74 lf th" tc hnh chnh %u# c1ng TT>T

IgNi dOng cu+i

$ s chi ph trung bZnh 74 lf TiYt .i- >nh gi hiu %u/ tiYt .i- ih/0 ;t f .iYn c"# ngNi ;4 th" tc hnh chnh th" c!ng chi ph chi ph ch0 ngNi dOng dng d ch v c!ng tr,c tuyYn th!ng thNng ju$ s `uG o s `rr ju$ `uG o s `rr J ju$ 7 `rr

IgNi dOng cu+i

`c

\J A- *='-R dA= $^* T9- 0"N0 (/-" .&/ &c bin php .U thuSt Q b/0 /- #n t0n O2; (<;" ;PF 0"N0 (/-" .&/ P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T1U V&W7 &X$ (#* (+,; Y*"F-. 3ZZJ o )& *+,-. (/-" .&/ &1ng TT>T

P"+Q-. 0"/0 /0 12-.

>/- b/0 c %u#n ch" %u/n Th,c hin .iQ- tr# cc yu cDu j s '+ cc yu cDu c th,c hin cc bin php .U v) /- b/0 #n t0n th!ng tin v p 2ng o s juv 7 `rr thuSt Q b/0 /- #n t0n dK liu trn c1ng th!ng tin in th!ng tin v dK liu trn t4 thE0 hng dn tr0ng & c1ng th!ng tin in t4 thE0 a`Gau$TTTTJI&TH hng dn tr0ng & `@ M! hZnh -Wng c t1 ch2c a`Gau$TTTTJI&T thE0 hng dn tr0ng -c G@a@` a@ &P cc h th+ng phng th" thE0 hng dn tr0ng -c G@a@a v G@b b#0 gAirEq#ll, ]n'u]m', {j, jntiJviru; G@ h th+ng -y ch" c thiYt lSp v c3u hZnh #n t0n thE0 hng dn tr0ng -c G@G c@ Sn hnh 2ng dng qEb #n t0n thE0 hng dn tr0ng -c G@c d@ ThiYt lSp v c3u hZnh &'nx #n t0n thE0 hng dn tr0ng -c G@d

`d

T9- 0"N0 (/-" .&/

O2; (<;" ;PF 0"N0 (/-" .&/

P"+Q-. 0"/0 /0 12-. b@ ThiYt lSp c chY ;#0 lu v phc hAi thE0 hng dn tr0ng -c G@v v@ &P cc bin php +i phP vi tDn c!ng tl chAi d ch v :n^'? thE0 hng dn tr0ng -c c

P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T1U V&W7

&X$ (#* (+,; Y*"F-. 3ZZJ

)& *+,-. (/-" .&/

&c bin php hnh chnh Q b/0 /- #n t0n

>/- b/0 cc bin php .U &n b nh gi .iQ- tr# 7EthuSt Q b/0 /- #n t0n cc bin php .U thuSt Q b/0 j s '+ bin php .U thuSt c c %u#n ch" %u/n b#n /- #n t0n cP c %uy nh c -! t/ tr0ng %uy chY hnh tr0ng %uy chY .h#i thc tr0ng %uy chY .h#i thc vSn o s juv 7 `rr vSn hnh h th+ng &1ng hnh h th+ng c1ng TT>T h#y TT>T c"# n v -Znh@ .h!ng@

&1ng TT>T

>/- b/0 cP 79y d,ng &n b nh gi .iQ- tr# 7E|i/i php phng n d, phng .h=c tr0ng %uy chY .h#i thc vSn &P gi/i php .h=c phc ;, .h=c phc phc ;, c+ b/0 /- h th+ng hnh cP gi/i php .h=c phc ;, c+H o s `rr ;, c+ c1ng TT>T h0Wt ng lin c+ c"# h th+ng c1ng TT>T ih!ng cP gi/i phpH o s r tc ( -2c t+i # h#y .h!ng@ mhkng v3n c %u/n ch" %u/n, iiQ- tr# 7E- cP ;, c+ thit Thit hWi th+ng . ;+ lng cc ;, c+ c"# hWi n0 d0 vic -3t #n t0n d0 -3t #n h th+ng c1ng TT>T g9y r# j s ;+ ;, c+ C tlng 7/y r# th!ng tin dK liu g9y r# t0n thit hWi v) ti)n c"#, c!ng ;2c, o s :`r ~ j? 7 `r ch# dK liuT

&1ng TT>T

&n b c %u#n ch" %u/n

`b

eJ H=#* (H-. c- (f-" T9- 0"N0 (/-" .&/ O2; (<;" ;PF 0"N0 (/-" .&/ P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T1U V&W7 &P %uy nh v) vic b/0 trZ, b/0 dng t nh3t b thngulDn, cP %uy trZnh b/0 trZ b/0 dng h th+ngH &X$ (#* (+,; Y*"F-. 3ZZJ )& *+,-. (/-" .&/

P"+Q-. 0"/0 /0 12-.

>/- b/0 c1ng TT>T ph/i c thNng 7uyn .iQ- tr#, &n b nh gi .iQ- tr# %uy b/0 dng, ch*nh ;4#, gi- nh, %uy trZnh b/0 trZ, b/0 o s `rr $/0 trZ, b/0 ;t h0Wt ng Q b/0 /- dng, duy trZ h0Wt ng +i &h* cP %uy nh v) vic b/0 dng h0Wt ng lin tc ac giN vi c1ng TT>T c"# & %u#n trZ, b/0 dng t nh3t b tr0ng t3t c/ cc ngy :thE0 ch" %u/n@ thngulDnH o s dr .h0/n ` i)u av I> cG? ih!ng cP %uy nh, %uy trZnh b/0 trZ, b/0 dngH o sr j s .Yt %u/ cP tDn ;u3t 7u3t mhkng v3n cc cn b c %u#n hin c#0 nh3t ch" %u/n v .h/0 ;t l3y f .iYn nuy trZ >/- b/0 c1ng TT>T c c"# ngNi dOng, th+ng . ;+ lDn j `r o s r h0Wt ng duy trZ h0Wt ng acuv .h!ng truy cSp c v0 c1ng j s `r o s :`r J d0 ;, c+ :`rr f .iYn?@ j?7`r I9ng c3p, >/- b/0 hng nL-, c1ng mhkng v3n cn b c %u#n ch" &P .Y h0WchH o s `rr ch*nh ;4# TT>T ph/i c r ;0t, ) %u/n v) .Y h0Wch n9ng c3p, ih!ng cP .Y h0WchH o s r 7u3t phng n n9ng c3p, ch*nh ;4# c1ng TT>T hng ch*nh ;4# ch0 phO hp vi nL-@ nhu cDu th,c tY v .h=c phc nhKng iQ- yYu cn tAn tWi :thE0 .h0/n a i)u av I>

&1ng TT>T

&n b c %u#n ch" %u/n, ngNi dOng cu+i &n b c %u#n ch" %u/n

`v

T9- 0"N0 (/-" .&/

O2; (<;" ;PF 0"N0 (/-" .&/

P"+Q-. 0"/0 /0 12-.

P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T1U V&W7

&X$ (#* (+,; Y*"F-. 3ZZJ

)& *+,-. (/-" .&/

cG?@

&c -y ch" c"# hT c c3p pht ti nguyn thE0 -! hZnh in t0n -9yH o` s dr >/- b/0 c ;( hW tDng v Nng truy)n c"# h th+ng &n b nh gi .iQ- tr# h th+ng ;4 dng cc -y hW tDng, cP thQ duy trZ h0Wt ng c"# phng n thu, duy trZ hW tDng ch" vSt lfH o` s r Nng c1ng TT>T thE0 nguyn t=c v Nng truy)n c"# hT c1ng xu lng c"# Nng truy)n tiYt .i- chi ph v b/0 /TT>T@ truy)n ]ntErnEt l .h!ng hiu %u/ :.h0/n ` i)u ae gii hWnH I> cG? oa s r xu lng Nng truy)n cP gii hWnH oa s dr o s o` t oa

&1ng TT>T

`e

T9- 0"N0 (/-" .&/

O2; (<;" ;PF 0"N0 (/-" .&/

P"+Q-. 0"/0 /0 12-. iiQ- tr# 7E- cc -y -Pc, thiYt b , phDn -)- ;#u cP c tr#ng b Dy " h#y .h!ng@ My %uFt My in My ph0t0c0py My %u#y phiMy /nh

P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T1U V&W7

&X$ (#* (+,; Y*"F-. 3ZZJ

)& *+,-. (/-" .&/

>/- b/0 h th+ng c tr#ng b Dy " tr#ng thiYt b cDn thiYt phc v ch0 vic My -Pc, thu thSp, 74 lf v cSp nhSt tr#ng thiYt th!ng tin ch0 c1ng TT>T, b b/0 /- .h#i thc hiu %u/ hW tDng c!ng ngh hin cP :.h0/n a i)u ae I> cG?

My ghi 9y'$ c2ng ng0i x#pt0p

j s ;+ lng thiYt b c tr#ng b $ s t1ng ;+ thiYt b cDn thiYt o s ju$ 7 `rr o

&n b c %u#n ch" %u/n

- mhDn -)- nhSn dWng chK viYt - mhDn -)- 74 lf /nh - mhDn -)- bin tSp vidE0 - mhDn -)- 74 lf ilE #udi0 - mhDn -)- vLn phng

`_

T9- 0"N0 (/-" .&/

O2; (<;" ;PF 0"N0 (/-" .&/

P"+Q-. 0"/0 /0 12-.

P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T1U V&W7 &P thnh lSpH o s `rr

&X$ (#* (+,; Y*"F-. 3ZZJ

)& *+,-. (/-" .&/

$#n $in tSp c1ng th!ng tin in t4@

>/- b/0 &1ng TT>T cP iiQ- tr# 7E- n v ch" %u/n Thnh lSp nhng .h!ng $#n $in tSp vi %uy -! v cP thnh lSp $#n $in tSp gADy " cc ch2c d#nhH o s t1 ch2c thE0 nh %uy nh tWi Tr(ng b#n, mhP Tr(ng b#n dr >i)u a` I> cG@ v cc thnh vin h#y .h!ng@ ih!ng thnh lSpH o s r

&n b c %u#n ch" %u/n

>/- b/0 c %u#n %u/n lf &n b nh gi phkng v3n cn &P i ngV chuyn vin &huyn &1ng TT>T cP i ngV b c %u#n ch" %u/n c1ng ph trch 74 lf, gi/i %uyYt vin 74 lf chuyn vin ph trch 74 lf, TT>T 7E- cP i ngV chuyn cc d ch v c!ng tr,c d ch v gi/i %uyYt cc d ch v c!ng vin ph trch 74 lf, gi/i %uyYt tuyYnH c!ng tr,c tr,c tuyYn thuc trch nhi- cc d ch v c!ng tr,c tuyYn o s `rr tuyYn c"# c %u#n -Znh@ cung c3p trn &1ng h#y .h!ng@ ih!ng cPH o s r mhkng v3n cc cn b c %u#n ># ;+ f .iYn hi lngH &huyn >/- b/0 c %u#n ch" %u/n ch" %u/n v) ;, hi lng +i vi o s `rr vin %u/n b+ tr " nh9n l,c chuyn i ngV %u/n tr @ Th+ng . .Yt ># ;+ f .iYn .h!ng hi tr -!n Q %u/n tr c1ng TT>T %u/ tr/ lNi@ lngH o s r

&n b c %u#n ch" %u/n

&n b c %u#n ch" %u/n

ar

T9- 0"N0 (/-" .&/

O2; (<;" ;PF 0"N0 (/-" .&/

P"+Q-. 0"/0 /0 12-.

P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T1U V&W7

&X$ (#* (+,; Y*"F-. 3ZZJ

)& *+,-. (/-" .&/

T3t c/ )u c 0 tW0H >/- b/0 cn b $#n $in iiQ- tr# 7E- cc cn b $#n tSp v chuyn vin %u/n tr $in tSp v chuyn vin %u/n o s `rr hng nL- c 0 tW0, bAi >0 tW0 tr hng nL- cP c 0 tW0, &h* -t ;+ ngNi c 0 dng .iYn th2c chuyn -!n nguAn nh9n bAi dng .iYn th2c chuyn tW0H o s dr nghip v phO hp vi lnh l,c -!n nghip v phO hp vi ih!ng #i c 0 tW0H o s v,c /- nhi- Q b/0 /lnh v,c /- nhi- h#y r phc v ch0 h0Wt ng c"# .h!ng c1ng TT>T &n b nh gi .inh ph duy >/- b/0 .inh ph duy trZ iinh ph trZ h0Wt ng v pht triQn c1ng &P .inh ph duy trZ h0Wt h0Wt ng v pht triQn c1ng duy trZ h0Wt TT>T thE0 %uy nh tWi >i)u ngH o s `rr TT>T thE0 %uy nh tWi >i)u ng ad ~ I> cG@ n,# trn c ;( ih!ng cP .inh phH o s r ad, I> cGuar``uI>J&m nh gi Q ch0 iQ-@ &n b nh gi .inh ph chi >/- b/0 .inh ph chi tW0 lSp tW0 lSp th!ng tin v chi tr/ &P .inh ph tW0 lSp th!ng iinh ph th!ng tin v chi tr/ nhuSn b}t nhuSn b}t thE0 %uy nh tWi tinH o s `rr tW0 lSp thE0 %uy nh tWi >i)u ab, >i)u ab, I> cGuar``uI>J&m@ th!ng tin I> cGuar``uI>J&m n,# trn c ;( nh gi Q ch0 ih!ng cP .inh phH o s r iQ-@

&n b c %u#n ch" %u/n

&n b c %u#n ch" %u/n

&n b c %u#n ch" %u/n

a`

gJ T"hF $i- -.+]& 1j-. T9- 0"N0 (/-" .&/ O2; (<;" ;PF 0"N0 (/-" .&/ P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T1U V&W7 &X$ (#* (+,; Y*"F-. 3ZZJ )& *+,-. (/-" .&/ IgNi dOng cu+i

P"+Q-. 0"/0 /0 12-.

|i#0 din >/- b/0 ngNi ;4 dng hi ih/0 ;t l3y f .iYn c"# `rr o s '+ ngNi thk# -Cn vi &1ng lng vi gi#0 din c"# c1ng ngNi dOng gi#0 din c"# c1ng TT>T TT>T TT>T >/- b/0 ngNi ;4 dng dw o s '+ ngNi thk# -Cn vi ih/0 ;t l3y f .iYn c"# `rr nw ;4 dng dng ;4 dng cc ch2c nLng -2c dw ;4 dng c"# ngNi dOng c"# c1ng TT>T c1ng TT>T >/- b/0 ngNi ;4 dng hi Ii dung ih/0 ;t l3y f .iYn c"# `rr o s '+ ngNi thk# -Cn vi lng vi ni dung th!ng tin th!ng tin ngNi dOng ni dung th!ng tin trn c1ng TT>T >/- b/0 ngNi ;4 dng hi mh/n hAi lng vi thNi gi#n v ni o s '+ ngNi thk# -Cn vi c"# c ih/0 ;t l3y f .iYn c"# `rr dung c"# nhKng ph/n hAi tl ;, ph/n hAi c"# c %u#n %u#n ch" ngNi dOng ph# c %u#n ch" %u/n +i ch" %u/n %u/n vi cc f .iYn Png gPp@

IgNi dOng cu+i IgNi dOng cu+i

IgNi dOng cu+i

aa

III.

CFG; *&97 ;"&G (FG-" .&FG ;"KG* V+Qa-. -.='& 3J C"+G; -k-.

T9- 0"N0 (/-" .&/

O2; (<;" ;PF 0"N0 (/-" .&/

P"+Q-. 0"/0 /0 12-.

P"N0 (=R ;I-. *"S; %' *<-" *=/- ;/; *"'-" 0"T1U V&W7

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