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Gardner, H. 1983, Frames of mind: the theory of multiple intelligences. NY Basic Books
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McClelland, D.C. 1973, Testing for competence rather than Intelligence
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an introduction. Journal of Organizational Behavior, 21 (2), 123-129.
23
Brotheridge, C. M. & Grandey, A.A. Emotional Labor and Burnout: Comparing Two Perspectives of
People Work, Antecedents of workplace emotional Labor dimensions and moderators of their effects
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Jacobs, 2000, Using Human Resource functions to enhance EQ. In Cherniss, C and Goleman (2000).

The emotionally intelligent workplace. How to select for, measure and improve EQ
groups and organizations (pp.159-181), San Francisco: Jossey- Bass
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Boyatzis, R. & Osten, V.E. 2002, Developing Emotionally Intelligent Organizations

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44 132

1.6
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Frames of mind: the theory of multiple intelligences. NY Basic Books,
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Hornsby (2002),
.

: (Lumpkin & Dess 199634,), (Kanter,
1999)35 (Kuratko et al, 1990).

28

Bartlett, C. S & Ghoshal, 1994, Changing the Role of Top Management: Beyond Strategy to Purpose, Harvard Business
Review, November-December, pp. 79-88
29
Hornsby, J. S. Naffziger, D.W. Kuratko, D.F., & Montagno, R. V. 1993, an interactive model of the corporate
entrepreneurship process. Entrepreneurship Theory and Practice, Spring, 2937
30
Rhoades, L. & Eisenberger, R. 2002. Perceived organizational support: A review of the literature. Journal of Applied
Psychology, 87, 698-714
31
Allen, D.G. Griffeth, L.M. & Rodger, W. 2003, The role of perceived organizational support and supportive human
resource practices in the Turnover process. (Journal Article in Journal of Management)
32
Eisenberger, R. Hungtington, R. Hutchison, S. & Sowa, D. 1986, Perceived Organizational Support. Journal of
Applied Psychology, 71, 500-507.
33
Armeli, S. Eisenberger, R. Fasolo, P. & Lynch, P. 1998, Perceived organizational support and police performance: The
moderating influence of socioemotional needs. Journal of Applied Psychology, 83, 288-297.king it to performance",
Academy of Management Review, Vol. 21 No.1, pp.135-72.
34
Lumpkin, G.T. & Dess, G.G., Clarifying the Entrepreneurial Orientation Construct and Linking It to Performance,
The Academy of Management Review, Vol. 21, No. 1 (Jan., 1996), pp. 135-172
35

Kanter Rosabeth Moss, 1999, pioneer of empowerment and change management, Thinkers

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50 132

 ,

(Eisenberger 1986; Rhoades & Eisenberger

2002)
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.
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, (2010)

52 132

o Allen, D.G. Griffeth, L.M. & Rodger, W. 2003, The role of perceived
organizational support and supportive human resource practices in the Turnover
process. (Journal Article in Journal of Management)
o Armeli, S. Eisenberger, R. Fasolo, P. & Lynch, P. 1998, Perceived
organizational support and police performance: The moderating influence of
socioemotional needs. Journal of Applied Psychology, 83, 288-297.king it to
performance", Academy of Management Review, Vol. 21 No.1, pp.135-72.
o Bartlett, C. S & Ghoshal, 1994, Changing the Role of Top Management: Beyond
Strategy to Purpose, Harvard Business Review, November-December, pp. 79-88.
o Bar-On, R. 1997, BarOn Emotional Quotient Inventory (EQ-i): Technical manual,
Multi Health System, Toronto
.

o Bar-On, R. 2000, Emotional and social Intelligence: Insights from the Emotional
Quotient Inventory (pp363-388), San Francisco, Jossey-Bass
o Bernet, M. 1996, Emotional Intelligence: Components and Correlates, paper
presented at the annual meeting of the American Psychological Association,
Toronto

o Boyatzis, R.E Goleman, D. & Rhee 2000, Clustering Competence in Emotional

Intelligence: Insights from the Emotional Competence Inventory, In R. Bar-On and
J.D. Parker, Handbook of Emotional Intelligence, Jossey Bass

, (2010)

53 132

 ,

o

Bower, G. H. 1981, Mood and Memory. The American Psychologist, 36, pp. 129148

o Boyatzis, R. & Osten, V.E. 2002, Developing Emotionally Intelligent

Organizations
o Brotheridge, C. M. & Grandey, A.A. Emotional Labor and Burnout: Comparing
Two Perspectives of People Work, Antecedents of workplace emotional Labor
dimensions and moderators of their effects on physical symptoms
o Davis, M. Stankov, L & Roberts, RD 1998, Emotional Intelligence: In Search
of an elusive construct, Journal of Personality and Social Psychology, 85, 9891015
o Eisenberger, R. Hungtington, R. Hutchison, S. & Sowa, D. 1986, Perceived
Organizational Support. Journal of Applied Psychology, 71, 500-507.
o Fisher, C.D. & Ashkanasy, N.M. 2000, the emerging role of emotions in work
life: an introduction. Journal of Organizational Behaviour, 21 (2), 123-129.
o Forgas, J.P. 2001, Affect and Social Cognition, introduction. IN: J.P.Forgas, ed.
Affect and Social Cognition. Manhwah: Lawrence Erlbaum. pp 1-22.
o Gardner, H. 1983, Frames of mind: the theory of multiple intelligences. NY
Basic Books
o Gardner, H.1999, Intelligence Reframed, New York: Basic Books

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54 132

o Gibbs, Nancy (1995). The EQ Factor: New Brain Research suggests that
emotions, not IQ, may be the true measures of human intelligence, Time
Magazine: October 1995
o Goleman, D. 1995, Emotional Intelligence, NY, Bantam Books
o

Goleman, D. 1998a, what makes a Leader? Harvard Business Review,

November-December, 93-102

o Hornsby, J. S. Naffziger, D.W. Kuratko, D.F., & Montagno, R. V. 1993, an

interactive model of the corporate entrepreneurship process. Entrepreneurship
Theory and Practice, Spring, 2937
o Isen, A. 1998, Positive affect. IN: T.Dalgleish & M.Power eds. Handbook of
Cognition and Emotion. Chichester: Wiley. pp. 521-540.
o Jacobs, 2000, Using Human Resource functions to enhance EQ. In Cherniss, C and
Goleman (2000). The emotionally intelligent workplace. How to select for,
measure and improve EQ in individuals, groups and organizations (pp.159-181),
San Francisco: Jossey- Bass
o Kanter, R. 1999, Pioneer of empowerment and change management, Thinkers
o Kuratko, D. F. Hornsby,

J. S. & Bishop, J. W. 2005, Managers Corporate

Entrepreneurial Actions and Job Satisfaction, Springer Boston

o Lumpkin,

G.T. & Dess, G.G., Clarifying the Entrepreneurial Orientation

Construct and Linking It to Performance,

The Academy of Management Review,

Vol. 21, No. 1 (Jan., 1996), pp. 135-172

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55 132

o McClelland, D.C. 1973, Testing for competence rather than Intelligence

o Polychroniou, P. 2005, styles of Handling Interdepartmental Conflict and
effectiveness, Current topics in Management, 10, Transaction Publishers, 263273
o Salovey, P. Mayer, J. D. 1990. Emotional Intelligence. Imagination, Cognition
and Personality, 185-211
o Rhoades, L. & Eisenberger, R. 2002. Perceived organizational support: A review
of the literature. Journal of Applied Psychology, 87, 698-714.
o Rosenthal, R. Hall, J.A. DiMatteo, M.R. Rogers, P. & Archer, D. 1979,
Sensitivity to nonverbal communication: A profile approach to the measurement of
individual differences. Baltimore: Johns Hopkins U. press
o SosiK, JJ & Megerian, LE 1999, Understanding leader emotional intelligence
and performance, Group & Organization Management, 24,367-390
o Thorndike, R.L., & Stein, S. 1937, An evaluation of the attempts to measure
social Intelligence. Psychological Bulletin, 34, pp.275-284.
o Vacola, Tsaousis & Nikolaou 2004, he role of EI and personality on attitudes
toward organizational change, Journal of Managerial Psychology
o , . 2007,
IQ, , . .,
o , . 2002, ALBA, :

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o Gardner,

H. 2010,

Frames of Mind:

, (. 55-64)
o Goleman, D. 2000, H .
, ,

, (2010)

57 132

2:

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,
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. Rahim (1983)40

,
,
.
, ,
, , , , .. Drath & Palus41,
Bass (1991)
Shanock & House (2001).

37

38
39

40

Bennis, W. & Nanus, 1985, Visionary Leadership, New York Free Press, p.8

Cashman Kevin, Leadership from the inside out: Becoming a leader for life, 1998
, . 2002, Management,

Rahim, A. 1983, 'A measure of styles of handling interpersonal conflict', Academy of management

journal', Vol.26, N.2, pp.368-376

41
Palus, C.J. & Drath, W. H. 2001, Putting Something in the Middle: An Approach to Dialogue, by the Society for
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45
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endorsed?", Leadership Quarterly, Vol. 10 pp.219 256
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Dynamics, American Management Association. New York, p.22.
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Management 1, 9-12.

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Bass, B.M. 1985, Leadership and Performance. Beyond Expectations. New York, Free Press.

58

Avronen, J. & Ekvall, G. 1991, Change-centred leadership: An extension of the two dimensional model.,

Scandinavian Journal of Management, 7, p. 17-26

Avronen J. and Ekvall G., 1994 Leadership profiles, effectiveness. Creativity and Innovation Management, 3, p.139-161
59

Rahim A.,Psenicka C., Polychroniou P., Dias J.,Rahman Md.,Ferdausy S.(2006).Emotional Intelligence and
Tranformational Leadership :A Cross Cultural Study ,Current Topics in Management,11,Transformational Publishers,223236.

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Blake, R.R. & Mouton, J.S. 1964, The Managerial Grid; Key Orientations for Achieving Production through
People, Gulf Publishing Company, Houston, TX
64

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investigation of the role making process", Organizational Behavior and Human Performance, Vol. 13 No.1, pp.46-78.

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Hersey, P. & Blanchard, K.H. 1993, Management of Organizational Behavior: Utilizing Human Resources, 6th ed.
Englewood Cliffs, NJ: Prentice Hall.
68
House, R.J. & Mitchell, T.R., 1974. Path-goal theory of leadership. Journal of Contemporary Business 3, pp. 8197
67

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4) Vroom-Yetton (1973)69
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79 132

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Ruderman Marian N., Hannum Kelly, Britain Leslie Jean and Steed Judith L. (2001), Making the Connection: Leadership
skills and Emotional Intelligence, volume 21.
71
Bennis, w. 2003, , . 209-226 R. Gibson
,
Bennis, w. & Goldsmith, 1994,Learning to lead: A workbook on becoming a leader, US: Addison-Wesley/Uk: Simon
and Schuster
72

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81 132

o Bass, B.M. 1985, Leadership and Performance. Beyond Expectations. New York,
Free Press.
o Bass, B.M. 1990, From Transactional to Transformational Leadership: Learning to
share the vision. Organizational Dynamics, American Management Association.
New York, p.22.
o Bass, B. M. 1997, Two decades of research and development in Transformational
Leadership. Psychology Press. European. Journal of work and Organizational
Psychology, 8(1), 9-32.
o Bennis, W. & Nanus, 1985, Visionary Leadership, New York Free Press, p.8
o Bennis, W. 2003, , . 209-226
R. Gibson ,
o Bennis, W. & Goldsmith, 1994,Learning to lead: A workbook on becoming a
leader, US: Addison-Wesley/Uk: Simon and Schuster
o Blake, R.R. & Mouton, J.S. 1964, The Managerial Grid; Key Orientations for
Achieving Production through People, Gulf Publishing Company, Houston, TX
o Burns, J. M. 1978, Leadership. New York: Harper & Row
o Cashman, K. 1998, Leadership from the inside out: Becoming a leader for life
Massachusetts Institute of Technology

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82 132

o Cavalo Cathleen, 2002, Emotional Intelligence and Leadership Study, Corporate

Consulting Group
o Hartog, D. D. House, R.J. Hanges, E.J. Ruiz-Quintanilla, S.A. & Dorfman,
P.W.1999, "Culture-specific and cross-culturally-generalizable implicit leadership
theories: Are attributes of charismatic/transformational leadership universally
endorsed?", Leadership Quarterly, Vol. 10 pp.219 256
o Daft, 2004,Organization Theory and Design, 8th end, International Thomson
Publishing Company

o Dansereau, F. Graen, G. & Haga, W.J. 1975, "A vertical dyad linkage approach
to leadership within formal organizations: a longitudinal investigation of the role
making process", Organizational Behavior and Human Performance, Vol. 13
No.1, pp.46-78.

o Fielder, F. E. 1967, A Theory of Leadership Effectiveness, New York: McGraw

Hill.
o Gordon, S. 1999, Organizational Behavior, Prentice Hall
o Gupta, V. Macmillan, I.

& Surie,

G. 2004, Entrepreneurial leadership:

developing and measuring a cross-cultural construct, Journal of Business

Venturing, p.241-260
o Hellriegel,

D. Jackson,

S &

Slocum 2005, Management, 10th Edition,

International Thomson Publishing Company

o Hersey, P. & Blanchard, K.H. 1993, Management of Organizational Behavior:
Utilizing Human Resources, 6th ed. Englewood Cliffs, NJ: Prentice Hall.
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83 132

 ,

o House, R.J. & Mitchell, T.R., 1974. Path-goal theory of leadership. Journal of

Contemporary Business 3, pp. 8197.

o Likert, R. 1974, 'Le governement participatif de l' entreprise', Gauthier Villars,
Paris
o McGregor, D. 1960, The Human Side Of Enterprise
o Nanus, B. 1992. Visionary Leadership: Creating a Compelling Sense of Direction
for Your Organization. San Francisco, CA: Jossey-Bass
o Palus, C.J. & Drath, W. H. 2001, Putting Something in the Middle: An
Approach to Dialogue, by the Society for Organizational Learning and the
Massachusetts Institute of Technology
o Polychroniou, P. 2008, Transformational leadership and Work Motivation in
Modern Organizations, Advances in Management 1, 9-12.
o Rahim, A. 1983, A measure of styles of handling interpersonal conflict',
Academy of management journal, , Vol.26, N.2, pp.368-376
o Rahim, A. Psenicka, C. Polychroniou, P. Dias, J. Rahman M. & Ferdausy S.
2006, Emotional Intelligence and Tranformational Leadership: A Cross Cultural
Study, Current Topics in Management, 11, Transformational Publishers, 223-236.

o Ryback, D. 1998, Putting Emotional Intelligence to Work: Successful Leadership

is More Than IQ. Boston: Butterwork-Heinemann
o Ruderman, M. N., Hannum, K. Britain, L. J. & Steed, J. L. 2001, making the
Connection: Leadership skills and Emotional Intelligence, volume 21.
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84 132

o Vroom, V. Yetton, P. 1973,Leadership and Decision-Making, University of

Pittsburg Press
o Goleman, D. 1998, EQ IQ,

o , . 1995, - : ,

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(), 29
2004,
o http://news.kathimerini.gr/4dcgi/_w_articles_economyepix_2_30/10/2005_161766
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3:

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Change Management
"We live in a moment of history where change is so speeded up
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R. D. Laing, , The Politics of Experience (1967)

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37, winter 2004, . 101-104
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Lindblom, C. 1959, The science of muddling through, Yale University

75
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Quinn, 1980-1982, Strategies for change: Logical incrementalism, R.D. Irwin (Homewood, Ill.)

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Jordan, Peter J. 2000, Dealing with Organizational Change: Can Emotional Intelligence enhance Organizational Change?,
International Journal of Organizational Behavior, volume 8, Australia
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Sirkin et al, 2006, The Hard side of Change Management, Harvard Business Review.
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Seventh Edition, Prentice Hall Financial Times, Essex, 503-549
88
Skogstad, A. Einarsen, S. 1999, The importance of a change-centred leadership style in four organizational cultures,
Scandinavian Journal of Management, 15, p.289-306
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and Employee Burnout, Harvard Business School Press . 104-173
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104 132

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o Burnes, B. 2004, Managing Change, 4th edition
o Cyert & March, 1963, A behavioral theory of the firm, Prentice-Hall (Englewood
Cliffs, N.J)

o Greenwald, A.G. 1996 , Three Cognitive Markers of Unconscious Semantic

Activation
o Humphreys, J. 2007, Adapting the congruent temperament model with culturally
specific work motivation elements, Cross Cultural Management: An International
o Jones, G.R. & George J.M. 2003, Contemporary Management, Third Edition,
McGraw Hill Irwin, New York -5 Journal
o Jordan, P. J 2000,
Intelligence

enhance

Dealing with Organizational Change: Can Emotional

Organizational

Change?,

International

Journal

Organizational Behavior, volume 8, Australia

o Kotter, J.P. 2001, , ,

Laing, R. D. 1967, , The Politics of Experience

o Lindblom, C. 1959, The science of muddling through, Yale University

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Mabey, C. 1993, Managing Change,Harvard Business Review, pp.234.245

o Nickols, F. 2006, Change Management Strategies, New York

o Quinn, 1982, Strategies for change: Logical instrumentalism, R.D. Irwin
(Homewood, Ill.)
o Schein, E. 1992, Organizational Culture and Leadership, second edition, San

Francisco, Jossey Bass

o Sirkin, H.L. Keenan, P. & Jackson, A. 2006, The Hard side of Change
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o Storey, J. 2004, what next for strategic-level leadership research?, vol.1, Sage

o Wilson, E.O. 1992, the Diversity of Life, Harvard University Press

o Johnson, G. Scholes, K. & Whittington, R. 2005, Exploring Corporate Strategy.

Text and Cases, Seventh Edition, Prentice Hall Financial Times, Essex, 503-549
o Jones, G.R. & George J.M. 2003, Contemporary Management, Third Edition,

McGraw Hill Irwin, New York - University Press

o Waddell, S. 1998, Resistance: a constructive tool for change management, MCB

o , . 2009, & , ,

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