Major types of information System

operational :
level system system Management level system Strategic level

....
)


:
Transaction Processing system (TPS) -1


.
.
Input: Transactions and events
Processing: Sorting, Listing, Merging, Updating
Output: Details reports, Lists, Summaries
Users: Operations persons, Supervisors
Management Information System -2


TPS
.
Input: Summary transaction data, high volume of data, simple models
,Processing: Simple models, low level analysis, Routine reports
Output: Summary reports
Users: Middle Managers
(Decision Support Systems (DSS -3
) (



,Input: Low volume of data or massive Database optimized for analysis
Processing: Interactive, Simulation, Analysis
Output: Special Reports, decision analysis, responses to queries
Users: Professional, Staff Managers
(Executive support systems (ESS -4



Input: Internal and external
Processing: Graphics, Simulation, Interactive
Output: Response to queries
Users: Senior Managers

 ESS






.
ESS

MIS

[DSS

TPS

:
(1
(2

(3
(4

) :(Sales and Marketing systems

.
) :(Manufacturing and production systems
)

(
) ( ) (.
) :(Finance and accounting systems
.
) : (Human resources systems
.

:Enterprise systems

)Enterprise Resource
(Planning ERP


) ..( .