HNG DN CI T

PHN MM CHAT NI B
Thng 11, 2012

Phin bn
Son tho bi / vo ngy
Ph duyt bi / vo ngy

1.1
TT Pht trin Kinh doanh / thng 11 nm 2012

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

Ni Dung
1. DOWNLOAD V CI T PHN MM CHAT NI B (SPARK):......................................................................3
2. CU HNH V S DNG SPARK.................................................................................................................. 5
2.1 NG NHP: .....................................................................................................................................................5
2.2 HIN TH OFFLINE USER:......................................................................................................................................6
2.3 T NG KHI NG SPARK................................................................................................................................7
2.4 GI FILE, SHARE MN HNH QUA SPARK:.................................................................................................................8
2.5 S DNG CHAT CONFERENCE.............................................................................................................................10
2.5.2 T TO RA NHNG CONFERENCE TRAO I CNG VIC VI NHIU NGI...........................................................11
2.6 NHNG CCH KHC NG NHP VO H THNG CHAT.......................................................................................12
3. VN G TING VIT............................................................................................................................ 13
4. HIN TH TON B DANH SCH NHN VIN HIPT.....................................................................................14
5. H TR................................................................................................................................................... 15

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

1. DOWNLOAD V CI T PHN MM CHAT NI B (Spark):

- Bc 1: Download phn mm.
Nu bn s dng Windows, v cha c JRE (a s ngi dng thng thng) download bn ci t
ti a ch http://chat.hipt.vn

Bn cng c th s dng link sau download phn mm Spark mi nht

http://www.igniterealtime.org/downloads/index.jsp#spark v click vo link tng ng vi H iu
hnh ca bn. Thng thng bn s la chn Windows / Offline Installation (Xem hnh)

- Bc 2: Nhn vo file mi download v bt u vic ci t (Vi nhng ai s dng Windows 7,

h thng s a ra mt thng bo xc nhn vic ci t, bn nhn vo Yes tip tc).

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

- Bc 3: Bn nhn vo nt Next 4 ln bt u vic ci t.

- Bc 4: Ch mt lc qu trnh ci t kt thc. Nhn vo nt Finish bt u s dng Spark

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

2. CU HNH V S DNG SPARK

2.1 ng nhp:
ng nhp Spark bn s dng thng tin nh sau:

Username: L account Email ca bn (Khng c

@hipt.com.vn)

Password: L mt khu email ca bn

Server: chat.hipt.vn
Ch : Ring i vi nhng ai s dng DNS bn ngoi (v
d DNS ca google 8.8.8.8) vui lng s dng IP ni b
192.168.1.3 thay cho domain trn.

Save Password: Chn nu bn mun lu li password cho

ln ng nhp sau.

Auto Login: Chn nu bn mun Spark login lun khi bn

bt Spark (Khng phi nhn vo nt Login)

Nhn vo nt Login ng nhp vo h thng. By gi bn c th

bt u s dng h thng chat ni b. Ngay khi bn ng nhp,
ton b danh sch nhn vin cng ty c hin ra, bn khng cn
phi add tng ngi mt.

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

2.2 Hin th Offline User:

Bn c th chn menu Contacts la chn vic hin th
nhng offline user.

Chn Show offline user hin th nhng ngi

dng khng ng nhp.

Chn Group offline users: hin th tt c

nhng users ang offline vo mt group t bit
(Nu khng chn, user s hin th vo group tng
ng)

Chn Show empty groups hin th nhng

group m tt c thnh vin u offline.

V d: Nu bn mun hin th ton b nhn vin HiPT theo

danh sch phng ban hy la chn nh sau:
- Chn Show offline users
- Chn Show empty groups
- B chn Group offline users

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

2.3 T ng khi ng Spark

h thng t ng khi ng spark khi bn bt my, hy lm theo hng dn sau:

Chn Menu Spark / Preferences

Chn muc Login

Chn Launch on Startup

Nhn vo Save.

Nu bn mun t ng chy Spark v ng nhp lun mi khi khi ng li my tnh: kt hp vic

chn bn trn v la chn bc ng nhp. Trong mn hnh ng nhp chn c 2 mc Save
password & Auto login.

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

2.4 Gi file, share mn hnh qua Spark:

C 3 cch gi file:

Cch 2: Nhn chut vo biu tng gi file trn mn

hnh chat, chn file cn gi
Cch 1: Nhn chut phi vo tn
ngi cn gi, v chn Send a file,
chn file cn gi
Cch th 3: l Drag file t ca s windows Explorer v Drop vo ca s chat.

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

Chp nh mn hnh v share qua Spark: Bn c th nhanh chng share mn hnh qua spark bng 2
bc n gin sau.

Trong ca s chat, nhn vo biu tng share mn hnh gc trn bn phi

i mt cht, mn hnh chat s c ng li v hin th con tr cho php bn chn vng

mn hnh cn share. Spark s t ng capture vng mn hnh v gi nh cho ngi ang
chat vi bn

Ch : bn khng th share mn hnh chat c, v mc nh mn hnh chat s ng li khi bn la

chn share mn hnh. Ch c th share mn hnh ca nhng ng dng khc. Nu mun share mn hnh
chat bn c th lm theo cch truyn thng l s dng nt print screen v save vo file nh ri gi.

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

2.5 S dng Chat Conference

2.5.1 Join vo nhng conference to sn ca cng ty:
Chn tab Conferences pha di mn hnh, chn room mun join vo:

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

2.5.2 t to ra nhng conference trao i cng vic vi nhiu ngi.

Chn Menu Actions / Start a conference. Sau add thm ngi vo conference. Ch JID chnh l
email ca ngi cn Add (V d tuyen-dv@hipt.com.vn , c c ui @hipt.com.vn)

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

2.6 Nhng cch khc ng nhp vo h thng chat

Ngoi vic chat s dng phn mm nh hng dn trn, ngi dng cng c th ng nhp vo h
thng chat thng qua nhiu cch khc:

Bn c th s dng phn mm Pidgin hoc bt c phn mm no h tr giao thc XMPP khc

ng nhp vo h thng chat ca cng ty.

Vi thit b Iphone, Ipad: bn c th ci ng dng Monal chat

https://itunes.apple.com/us/app/monal/id317711500?mt=8

Vi Andoid bn c th s dng Jabiru https://play.google.com/store/apps/details?

id=net.mzet.jabiru&hl=en , COCO IM
http://www.eclaxy.com/COCO_IM_Application_for_Android.htm hoc bt k ng dng no
h tr XMPP

Vi thit b h tr Flash (My tnh, in thoi, tablet), bn c th s dng thng qua giao din
web ti a ch: http://chat.hipt.vn/webchat/

Thng tin ng nhp tng t nh ng nhp bng Spark bao gm:

Server: chat.hipt.vn

User: Username ca email (Khng c ui @hipt.com.vn)

Password: Password ca email.

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

3. Vn g Ting Vit
Trong trng hp bn khng th g c Ting Vit khi chat, cch gii quyt nh sau:
- Ci t Unikey bn mi nht (Version 4.0 RC2) ti a ch http://unikey.org/bdownload.php#uk
hoc http://chat.hipt.vn
- Restart li my tnh.
Nu bn vn cha th g

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

4. Hin th ton b danh sch nhn vin HiPT

Nu bn mun hin th ton b nhn vin HiPT theo danh sch phng ban hy lm theo hng dn
mc 2.2:
- Vo menu Contacts trn mn hnh chnh v tch vo nhng mc sau:
- Chn Show offline users
- Chn Show empty groups
- B chn Group offline users
Ch : Nu bn thy ngi dng no cn thiu so vi danh sch ngi thc t. Hy lin h vi chng
ti c h tr. Email: chat@hipt.com.vn

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815

5. H TR
Nu c bt c vn g khi s dng cc bn cc bn c th lin h vi:
on Vn Tuyn Trung tm pht trin kinh doanh
Email: chat@hipt.com.vn hoc tuyen-dv@gmail.com
Nick chat: tuyen-dv
in thoi ni b: 213

Hanoi Head Office

Ho Chi Minh Branch

Add: 152 Thuy Khue Str., Tay Ho Dist., Ha Noi

Tel: (84-4) 3847 4548 - Fax: (84-4) 3847 4549

Add: 9th Floor, HDTC Building, 36 Bui Thi Xuan Str., Ben Thanh W., Dist. 1, HCMC
Tel: (84-8) 3920 8888 - Fax: (84-8) 3920 8815