ZION TECH GROUP

IT SOLUTIONS SERVICES AND COMMERCE IN LATIM AMERICA

YOUR BEST IT SERVICES PROVIDER TO LATAM AREA

+ more than 100 FEs + up to 24x7x2 SLAs + 24x7x365 Multilingual Helpdesk (EnglishSpanishPortuguese). + Multi-Vendors + Multi-Platforms + Variety of

About Zion Tech Group Zion has been providing IT support services in Latin America for several manufacturers from United States and Europe for many years. Our team have 21 years of experience in service delivery for the Latin American territory, taking care of importations, stocking, logistics and services. Zion has international recognition and trust for services performed at geo-dispersed customers in all the countries in Latin American area with extensive network of delivery centers to provide seamless service to customers. This experience in achieving excellence allowed a high growth of ZTG. Nowadays the On-field Technical Team counts with more than 100 field engineers, allocated in customer or providing 7x24x365 multi-vendor support services for tape libraries, storages, servers, networks and others IT devices. The Coverage Capability range supports all countries in Latin America with parts sourcing and services delivery, meeting up to 24x7x2 Service Level Agreements (SLAs). The Logistics Team is responsible to maintain main warehouses plus local warehouses to meet tight deadlines, the employees are experienced on importing, packing, shipping, tracking and delivering required parts to all members of the Technical Team which has been honored as high qualified, certificated and for taking the initiative in achieving excellence in both innovation and service to our customers.

Address: Avenida Paulista 1079 - 7 e 8 andar - So Paulo - 01311-200 Brasil Website: www.ztg.com.br Email: support@ziontechgroup.com Brazil Toll-Free: 0800 703 40 15 USA & Canada Toll-Free: 888-657-6073 Mexico: +52 81 4770 1942