Some of the servers will need a complete re-install of AVG and some we just have to upgrade i have noted

what each will need and the profile to assign to each. Do you have permissions in the "Security" tab in Kaseya to "Upgrade".......... Keshava Shanbhag [18:56]: is it Security>Configure >Installation >Upgrade are ypu refering to ? John A. Castracane [19:03]: yes Keshava Shanbhag [19:03]: Yes, that option is listed for me John A. Castracane [19:03]: Ok good, that is how you would "upgrade" the servers. For the ones that require the "re-install" you would have to select..."remove" and wait for the script to completly remove and then reboot the server and then "Install" a fresh copy of Anti-Virus Keshava Shanbhag [19:05]: Got it John A. Castracane [19:05]: