Bibliography

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Amandam, H. Personality Traits that Assure Sales. Salesmanship Quarterly, Spring 2009, 5-8. Charp, M., Doyle, J. 10 Steps to Assure Closing a Sale. Salesmanship Quarterly, Fall 2008, 8-9. Cleary, M.J., et al. Tell Them Why. America Tomorrow, September 2009. Gilbert, S. Pressure Points! Sales Monthly, January 2009, 17-19. Harris, P., Riggs, S. Five Steps to Effective Group Leadership. Psychology in Action, July 2007, 16-17. Howard, K., Stone, B. Having Fun in the Great Outdoors. Outdoor Adventure Journal, August 2008. Leifer, S. TQM for Teams. Sales Monthly, May 2007, 9-10. Smith, L. Difficult Customers and How to Help Them. Salesmanship Quarterly, Spring 2009, 4-8. Tarazo F., Ott, S. Sell, Sell, Sell. America Tomorrow, December 2009.

3/19/2014

Prepared by Jennifer Green