TM HIU CC DCH V MNG / VIN THNG

Nhm 7: 0912566 Nguyn Tin t 0912550 L Minh Vng 0912440 Trn Vn Thng 0912405 L c Tm 0912375 Ng Tn Qun

Dch v vin thng c bn l dch v truyn a tc thi thng tin ca ngi s dng di dng k hiu, tn hiu, s liu, ch vit, m thanh, hnh nh thng qua mng vin thng hoc Internet m khng lm thay i loi hnh hoc ni dung thng tin c gi v nhn qua mng. Dch v ng dng Internet trong vin thng l dch v vin thng gi tr gia tng c cung cp cho ngi s dng thng qua mng li thit b Internet. 1. NH NGHA DCH V VIN THNG, INTERNET

1.1. Dch v vin thng c bn l dch v truyn a tc thi thng tin ca ngi s dng di dng k hiu, tn hiu, s liu, ch vit, m thanh, hnh nh thng qua mng vin thng hoc Internet m khng lm thay i loi hnh hoc ni dung thng tin c gi v nhn qua mng. 1.2. Dch v Internet l mt loi hnh dch v vin thng, bao gm dch v truy nhp Internet, dch v kt ni Internet v dch v ng dng Internet trong vin thng - Dch v truy nhp Internet l dch v cung cp cho ngi s dng kh nng truy nhp n Internet; - Dch v kt ni Internet l dch v cung cp cho cc t chc, doanh nghip cung cp dch v Internet kh nng kt ni vi nhau chuyn ti lu lng Internet trong nc gia cc t chc, doanh nghip ; - Dch v ng dng Internet trong vin thng l dch v vin thng gi tr gia tng c cung cp cho ngi s dng thng qua mng li thit b Internet. 1.3. Dch v cng thm l dch v c cung cp thm ng thi cng vi dch v c bn, lm phong ph v hon thin thm dch v c bn, trn c s cc tnh nng k thut ca thit b hoc kh nng phc v ca doanh nghip vin thng. Doanh nghip vin thng quy nh v cng b cc dch v cng thm do mnh cung cp. 1.4. Dch v gi tr gia tng l dch v lm tng thm gi tr s dng thng tin ca ngi s
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dng bng cch hon thin loi hnh hoc ni dung thng tin, hoc cung cp kh nng lu tr, khi phc thng tin trn c s s dng mng vin thng hoc Internet.

2.

DCH V IN THOI C NH HU TUYN

in thoi l dch v dng thit b in thoi truyn a thng tin di dng m thanh qua mng in thoi (gm h thng chuyn mch vi mt hay nhiu tng i, cng h thng truyn dn vi nhiu phng thc truyn dn khc nhau nh cp ng, cp quang, v tuyn kt ni gia cc h thng vi nhau) m khng lm thay i loi hnh hoc ni dung thng tin. 2.1. Cc dch v c bn trn ng dy in thoi: 2.1.1. Gi ni ht: in thoi ni ht l cuc gi c thc hin gia 2 s my in thoi thuc mng in thoi c nh trong khu vc TP.HCM. 2.1.2. Gi lin tnh: in thoi lin tnh l cuc gi c thc hin gia 2 s my in thoi 2 tnh, hoc thnh ph khc nhau trong nc, thng qua mng vin thng lin tnh. 2.1.3. Gi quc t: in thoi quc t l cuc gi c thc hin gia 2 s my in thoi 2 quc gia hoc khu vc (trn bin) khng cng mt quc gia. 2.1.4. Gi n cc mng khc: mng in thoi cng cng cng c kt ni vi nhng mng in thoi khc phc v nhu cu lin lc in thoi gia nhng mng khc. 2.1.6. Fax: l dch v dng thit b fax truyn a cc thng tin c sn di dng vn bn, biu mu, hnh nh, bn v (gi chung l bc fax) qua mng in thoi m khng thay i loi hnh hoc ni dung thng tin. 2.2. Cc loi hnh dch v in thoi hu tuyn: Dch v in thoi hu tuyn c cung cp trn ng dy cp ng qua hnh thc in thoi thu bao hoc in thoi cng cng: 2.2.1. in thoi thu bao l dch v in thoi c cung cp ti a ch ng k ca tng ch thu bao thng qua hp ng cung cp v s dng dch v c k gia ch thu bao v n v cung cp dch v. 2.2.2. in thoi cng cng l dch v in thoi c cung cp ti cc im cng cng phc v cho khch vng lai, khch hng khng s dng in thoi ring. C th s dng in thoi cng cng ti cc bung in thoi cng cng dng th hoc ti cc cc im giao dch. 2.2.2.1. in thoi cng cng dng th: in thoi th Vit Nam: l loi in thoi th s dng cng ngh th in t, c cc trm in thoi phc v ti tt c cc tnh, thnh ph trong nc. Khch hng mua th v mi khi dng th a th vo my. Khch hng c th s dng th gi trong nc hoc quc t. My s tr dn tin cc cho n ht gi tr ca th. 2.2.2.2. in thoi cng cng ti cc im giao dch: Khch hng c th s dng in thoi cng cng c ngi phc v ti cc bu cc, i l bu in, i l in thoi cng cng.

3.

CC DCH V CNG THM CA MNG IN THOI C NH

3.1. Dch v Quay s tt: quay t 1 n 3 ch s thay v phi quay c dy s, i khi rt di v kh nh, nht l khi gi quc t. 3.2. Dch v Truy tm s gi n: c nhng cuc gi m ngi nghe mun bit n c thc hin t my no. Nu cuc gi thuc phm vi trong nc th tng i c th ghi nhn s my gi n. 3.3. Dch v Hin th s gi n: cho php ch my in thoi (c ng k dch v) bit c s my gi n qua hp hin th s gi n c gn vo ng dy in thoi. 3.4. Dch v Bo chung hn gi: my in thoi s thc hin chc nng nh mt ng h bo thc, reng chung khi n gi hn m ch my ci t trc. 3.5. Dch v m thoi tay ba: ngi ng k dch v ny c th gi cng lc hai s my khc nhau 3 ngi cng m thoi. 3.6. Dch v Chuyn cuc gi tm thi: khi my bn hoc khng tr li, hoc trong mi trng hp u c chuyn n mt my khc c ch nh trc. 3.7. Dch v Thng bo c cuc gi n trong khi m thoi. 3.8. Dch v Thng bo vng nh. 3.9. Dch v Ngn hng gi quc t, lin tnh, di ng: ngi ng k dch v ny s ch ng m hng gi khi cn v ng li khi s dng xong, cho php qun l my cht ch, trnh cc cuc gi pht sinh ngoi mun. 3.10. Dch v ng dy nng: cuc gi t my A (c ng k dch v) n my B (bt k, nh trc) ngay lp tc hoc sau 5 giy m khng cn quay s. 3.11. Dch v Tn hiu o cc: dng cho cc thit b tnh cc, my m xung cc ti cc my in thoi cng cng, cc khch sn, trung k tng i ni b. 3.12. Dch v Nhm lin t: mt nhm my u lin t vi nhau, c i din bi 1 s my chnh. Khi gi n s my chnh th cuc gi s c a n bt k s my no ang rnh trong nhm. Dch v ny thun tin cho cc hng taxi, khch sn, doanh nghip ... s dng nhiu s in thoi nhng ch cn chn 1 s d nh lm s chnh v thng bo cho cc khch hng ca mnh. 3.13. Dch v Ngn hng gi i/n: dng cho nhng trng hp ch cho php nhn cuc gi n hoc ch cho gi i. 3.14. Ngn cuc gi n khng mong mun: cho php thu bao kch hot dch v ny t chi nhn cuc gi n t cc s my c trong danh sch. 3.15. Dch v chuyn tip cuc gi: thu bao c s dng dch v ny s c cung cp kh nng chuyn cuc gi. Thu bao A (c s dng dch v chuyn tip cuc gi) nhn cuc gi n t thu bao B, thu bao A gi C chuyn cuc gi t B sang C, A gc my B v C ni chuyn. 3.16. Nhn tin ngn trn mng in thoi c nh (FSMS): l dch v cho php cc thu bao in thoi c nh c th gi v nhn tin nhn vi nhau hoc vi cc thu bao in thoi thuc cc mng khc (Vinaphone, Mobifone, Gphone, CDMA ni tnh, Cityphone).

4.

CC DCH V IN THOI QUC T C BIT

4.1. in thoi hi ngh: Mt cuc in thoi bao gm ti thiu 3 my in thoi c kt ni vi nhau m thoi. C 2 loi in thoi hi ngh : m thoi 2 chiu hoc 1 chiu. Khch
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hng ng k trc vi in thoi vin tng i quc t, s my in thoi tham gia m thoi, thi gian thit lp cuc gi . n thi gian ng k, in thoi vin quc t s thit lp cuc gi bng phng php t ng, bn t ng hoc nhn cng, ty theo nhng phng tin sn c ca cc bn lin quan. 4.2. in thoi quc t thu cc ngi c gi (Collect Call) : 4.2.1. Collect call nhn cng: Ngi gi ng k yu cu qua in thoi tng i quc t 110. Khi in thoi vin tip thng vi s in thoi ng k, ngi gi s thanh ton mt khon ph ph theo quy nh. Dch v Collect Call nhn cng hin kt ni c vi cc nc: Anh, Canada, an Mch, M, NewZealand, Nht, Php, Thy S, c. 4.2.2. Dch v HCD - Home Country Direct (gi trc tip v nc nh): Dch v in thoi quc t dng cho ngi nc ngoi n Vit Nam mun gi in thoi v nc h, thanh ton tin ti nc h, thng qua mt th tr trc, c s mt m s dng khi truy cp. Th c mua ca nh khai thc vin thng ti nc gc trc khi qua Vit Nam. Ti Vit Nam, hin nay dch v ny kt ni vi mt s nh khai thc ca cc nc: Canada, Hn quc, Hongkong, M, Nht, Php, Singapore, Thy S, c. 4.2.3. Dch v Advantage Collect (Collect Call t ng): Dch v in thoi mt chiu t Vit Nam gi i quc t (M, Canada, c, Nht), cc m thoi s do ngi nhn cuc gi nc ngoi thanh ton. Ngi gi t quay s truy nhp dch v 18001101, 18001102, 18001103, nghe thng bo ca tng i thc hin cuc gi theo hng dn, cuc gi s c kt ni sau khi ngi nhn cuc gi chp nhn tr cc m thoi. Nu ngi nhn cuc gi khng chp nhn tr cc th cuc gi s b ngt. 4.2.4. Dch v Credit Card Call: Dch v in thoi mt chiu t Vit Nam gi i quc t (tt c cc nc), cc m thoi s do ngui gi thanh ton bng cch tr trc tip vo ti khon th tn dng hoc cc loi th khc (ca i tc BBG M pht hnh)

5.

CC DCH V CONTACT CENTER 108:

5.1. Dch v 1080: dch v gii p, cung cp thng tin qua in thoi vin (danh b in thoi, qung co doanh nghip, tng hoa, tng qu, tng nhc v li chc, thng tin v vn ha, kinh t, x hi, t liu lch s, vn bn php lut VN ) 5.2. Dch v 1088: dch v kt ni n cc chuyn gia t vn (cc lnh vc nh: tnh yu hn nhn gia nh, n cng gia chnh, thm m, th thao, php lut, tin hc, kinh t, du lch) Ngoi hnh thc kt ni qua in thoi vin, 1088 c thm hnh thc kt ni t ng cuc gi ca khch hng ti in thoi ca nh t vn. 5.3. Dch v 1089: Dch v kt ni cuc gi qua in thoi vin, cc cuc gi do ngi c gi thanh ton (thng l cc doanh nghip). in thoi vin thc hin kt ni cuc gi t khch hng n cc doanh nghip (c k hp ng m dch v vi Vin thng) gii thiu, cung cp thng tin v sn phm, dch v ca doanh nghip . 5.4. Dch v Telemarketing (H Tr Doanh Nghip): l dch v tip th qua in thoi cc sn phm, dch v ca Doanh nghip n khch hng. 5.5. Dch v Outsourcing: cung cp dch v trn gi (bao gm h thng thit b Contact Center + mt bng lm vic + in thoi vin), thc hin chm sc khch hng, tip th v bn hng qua
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in thoi cho cc doanh nghip. 5.6. Dch v cho thu h tng (gm h thng thit b Contact Center v mt bng lm vic), khch hng t t chc in thoi vin thc hin cc dch v ca mnh ti mt bng ca Cty DVVTSG. 5.7. Dch v cho thu thit b t ti a im yu cu ca khch hng, vi ng truyn kt ni t h thng Contact-Center n a im ca khch hng.

6.

CC DCH V QUA H THNG VOICEMAIL/AUDIOTEXT:

6.1. Dch v thng tin gio dc : l dch v truy cp vo h thng my tnh nghe kt qu tuyn sinh cc k thi quc gia hoc cc k thi hoc nghe thng bo v kt qu hc tp ca con em ti cc trng c k kt trc vi n v khai thc dch v. 6.2. Dch v GoldenSongs - Qu tng m nhc: dch v t chn bi ht v gi li chc bng chnh ging ni ca mnh n ngi khc qua h thng t ng. 6.3. Hp th thng tin t ng (i 108): cung cp thng tin t ng cho khch hng (thay cho hnh thc cung cp thng tin qua in thoi vin 1080). Khch hng c th gi nhng s 80111xxx nghe v d bo thi tit, gi vng ngoi t, thng tin du lch, gii tr v.v... 6.4. Hp th thng tin thu bao: Thng tin cn qung b cho nhiu ngi c th c ghi sn vo Hp th thng tin. Hp th ny c s nh s in thoi. Ch hp th thng bo s hp th bt k ai cng c th gi n nghe thng tin trong hp th. Thng thng ni dung trong Hp th thng tin l thng tin c tnh qung co, gii thiu dch v, v.v ca doanh nghip. 6.5. Hp th in thoi o: dch v cung cp s Hp th thoi, s ny ging nh s my in thoi c nh. Ch hp th thng bo cho ngi cn lin lc s in thoi (o) ca mnh. Ngi gi n hp th s nghe ging ni ca ch nhn mi li tin nhn. Ch hp th s dng m ring ly tin hp th ca mnh qua mt in thoi bt k. S m ny c gi b mt v ch hp th c th thay i bt c lc no. 6.6. Hp th tr li cuc gi: Ngi c my in thoi c nh, khng mun nh cuc gi nhng khi my bn, khng mun tr li, hoc i vng, s thu mt Hp th tr li cuc gi. Hp th ny c ni n my in thoi ca ch. Khi my bn hoc sau 5 hi chung khng ngi tha my th Hp th t ng pht ra li cho ca ch my v mi li tin nhn. Ch nhn hp th cng dng m ring ly tin hp th ca mnh bt k lc no, t mt in thoi bt k.

7.

DCH V CUNG CP NG DY ISDN

ISDN (Intergrated Services Digital Network): l mng s a dch v, x l tn hiu s, cho php truyn ng thi ting ni, vn bn, hnh nh c s ha t thit b u cui n thit b u cui qua i cp in thoi thng. S dng cho cc dch v nh truy cp Internet, thoi, fax, truyn s liu, c bit l dch v hi ngh truyn hnh. n v cung cp dch v: 2 Cng ty in thoi. Cc a im cung cp dch v: ti cc im giao dch ca 2 Cng ty in thoi

8.

DCH V HI NGH TRUYN HNH QUA ISDN (VIDEOCONFERENCING) :

Dch v hi ngh truyn hnh (Videoconferencing) l dch v truyn hnh nh, m thanh trc tip cc cuc hi ngh, chng trnh truyn thng, o to, qua nhng ngi s dng dch v va thy hnh v va i thoi vi nhau t nhng a im khc nhau. Tin ch ca Dch v: tit kim c phn ln thi gian, chi ph i li, n , d vic hi hp nhng ni cch xa nhau m khng cn phi tp trung v mt ch ng thi ngi s dng vn c cm gic gn gi nh cnh nhau. Vin thng TP hin nay c th cung cp dch v hi ngh truyn hnh theo yu cu ca khch hng di hai dng: phc v ti a im khch hng yu cu hoc ti phng hi ngh truyn hnh ca Vin thng TP; vi yu cu kt ni n: - Trong nc: Tp. H Ch Minh - Nng - H Ni. - Nc ngoi: M, cc, Php, c, Nht, Hng Kng, Singapore, Malaysia, Philippin, Thi Lan, i Loan. n v cung cp dch v : Cng ty Dch v Vin thng Si Gn 9. DCH V TRUY CP INTERNET GIN TIP:

9.1. Dch v VNN1260: L dch v truy cp gin tip Internet vi tc thp (56Kpbs). M truy nhp thng nht trn ton quc l 1260. 9.2. Dch v VNN1268: L dch truy cp cc website trong nc gin tip qua ng dy in thoi ng k s dng dch v. M truy cp dch v: 1268 9.3. Dch v VNN1269: L dch truy cp Internet gin tip qua ng dy in thoi ng k s dng dch v. M truy cp dch v: 1269 9.4. Dch v Gi VNN1267: L dch truy cp Internet gin tip qua ng dy ISDN. M truy cp dch v l 1267.

10.

DCH V IN THOI INTERNET

Dch v in thoi Internet l dch v in thoi s dng giao thc Internet (Internet protocol) c thc hin trn mng Internet cng cng thit lp cc cuc gi gia cc my in thoi thng thng, cc my tnh c nhn (PC) v cc thit b u cui khc. Dch v FoneVNN, VoiceVNN l dch v in thoi trn mng Internet/VNN ca Tng cng ty Bu chnh Vin thng Vit Nam, cung cp cho khch hng kh nng thc hin cc cuc gi thoi t my tnh c nhn (PC) ti cc my PC khc c kt ni Internet, cc my in thoi c nh hoc di ng quc t. Tn dch v y : Dch v in thoi Internet VNN Tn vit tt: Fone VNN Phm vi cung cp: Hnh thc PC to PC: Cung cp dch v trong nc v quc t. Hnh thc PC to Phone. Ch cung cp dch v quc t chiu i. Gi t Vit Nam ra quc t.

Mt s tnh nng dch v Fone VNN - m thoi PC - Phone. Dch v Fone-VNN cho php m thoi thi gian thc gia mt my tnh c nhn v mt my in thoi thng thng (in thoi c nh hoc di ng). - m thoi PC - PC. Dch v Fone-VNN cho php m thoi gia hai s in thoi Internet Fone-VNN. - m thoi Phone - PC. Dch v Fone-VNN cho php m thoi thi gian thc gia mt in thoi thng thng (in thoi c nh hoc di ng) vi mt s in thoi Internet Fone-VNN. - Nhn Fax. Dch v Fone-VNN cho php nhn bn Fax t my Fax thng thng. H thng dch v s t ng phn tch tn hiu gi n. Nu tn hin gi n l tin hiu Fax, h thng s ngay lp tc thc hin chc nng nhn Fax. - Hp th thoi. Trong trng hp s in thoi Internet Fone-VNN khng sn sng nhn cuc gi (ngi c gi vng mt, hoc cha kt ni mng Internet?.) hoc ngi s dng khng mun tr li my. Ngi gi n c th li li nhn qua hp th thoi. Khi cn ngi c gi c th nghe li li nhn thng qua dch v in thoi qua Internet VNN-Phone hoc qua dch v in thoi thng thng. 11. DCH V MEGA-VNN (ADSL)

11.1. nh ngha: MegaVNN - l dch v truy nhp Internet bng rng da trn cng ngh ADSL. Dch v ny c cung cp trn ng cp in thoi v cho php ngi s dng truy nhp Internet 24/24 vi tc cao m khng nh hng n vic s dng in thoi v fax. 11.2. c im: - Tc cao - Tit kim thi gian: nhanh hn nhiu ln so vi truy nhp Internet gin tip bng cch quay s qua mng PSTN (DialUp). - Ti u ha cho truy nhp Internet: tc chiu xung (Download) cao hn nhiu ln so vi tc chiu ln (Upload). - Khch hng va truy nhp Internet, va s dng in thoi/ fax trn cng mt ng dy thu bao. - S dng 24/24 (online), khng phi quay s truy nhp nn khch hng khng phi tr cc in thoi ni ht. - p ng nhu cu a dng ca khch hng vi nhiu gi cc chn la, tnh cc theo lu lng d liu gi/ nhn. 11.3. Gi dch v: Hin nay, dch v MegaVNN c 09 gi dch v vi tc ti a (download/ upload) ph hp vi nhu cu a dng ca khch hng: MEGABASIC 1.1Mbps/ 512 Kbps a ch IP ng MEGA EASY 1.5 Mbps / 512 Kbps MEGA FAMILY 2 Mbps / 512 Kbps MEGA EXTRA 2.5 Mbps / 512 Kbps MEGA MAXI 3 Mbps / 640 Kbps MEGA MAXI+ 3 Mbps / 640 Kbps 01 a ch IP tnh MEGA PRO 4 Mbps / 640 Kbps MEGA FOR GAME 6 Mbps / 640 Kbps a ch IP ng

MEGA DREAMING

8 Mbps / 640 Kbps

05 a ch IP tnh

12.

KNH THU RING

Knh thu ring (Leased line) l dch v cung cp kh nng truyn dn gia cc im u cui ca khch hng (khch hng t gii quyt vic chuyn mch hoc kt cui pha thit b khch hng) theo m hnh im ni im hoc im ni a im. Knh thu ring kt ni mng ni b khch hng (kt ni mng my tnh ca cc vn phng, cc chi nhnh, cc Cng ty vi nhau) hoc truy cp Internet trc tip. Knh thu ring phc v cc yu cu lin lc truyn thoi, truyn hnh, truyn s liu, .... vi tc : t 56Kbps n 2048Kbps.

13.

DCH V MEGA-WAN

Dch v Mega-WAN l dch v kt ni cc mng my tnh trong nc v quc t bng ng dy thu bao xDSL (Digital Subscriber Line - Cng ngh ng dy thu bao s) kt hp vi cng ngh MPLS/VPN (Multi Protocol Label Switching/ Virtual Private Network). Mega-WAN cung cp cho khch hng hai kh nng kt ni cc mng my tnh vi tc ti thiu l 64Kb/s: o S dng SHDSL (Symetric High bit rate DSL Cng ngh ng dy thu bao s tc cao i xng) vi tc i xng (trn l thuyt tc ln nht c th l 2.3 Mbps). o S dng ADSL (Asymetric DSL Cng ngh ng dy thu bao s bt i xng) vi tc trn l thuyt ln nht c th l 8Mbps/640kbps). Tc cng thc t ph thuc vo yu cu ca khch hng v cht lng ng truyn ca ng dy thu bao xDSL c xc nh trong qu trnh kho st lp t. Khch hng ng k s dng dch v MegaWAN c cung cp dch v truy nhp Internet ng thi trn ng dy thu bao s xDSL. Tuy nhin tc cng c ci t cho truy nhp Internet ph thuc vo tc ln nht m ng dy xDSL thc t c th cung cp v tc MegaWAN m khch hng yu cu. Hin nay cng ngh xDSL c th c dng thay th hon ton hoc thay th mt phn yu cu kt ni mng ni b ca khch hng. Trng hp ny p dng cho cc trng hp khch hng c cc im kt ni trc y dng knh thu ring nay pht trin m rng thm cc im mi dng xDSL (Mega-WAN)

14.

DCH V METRONET

MAN l ch vit tt ting Anh (Metropolitan Area Network) c ngha l Mng th bng rng Nhu cu ca khch hng v cc dch v Vin Thng ngy nay c nhng thay i ln, dch v
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yu cu ngy cng tng c v s lng, loi hnh dch v, cht lng, bng thng Cc mng hin ti kh c th p ng y cc yu cu ny ca khch hng trong vi nm ti. Mng th bng rng c nhng c im chnh nh sau: - Tc ng truyn rt cao (hng chc n hng trm Mb/s) - Cung cp nhiu loi dch v nh cc loi dch v VPN lp 2, VPN lp 3 p ng c cc yu cu ca cc khch hng ln (ngn hng, bo him, cc Cng ty-Doanh nghip ln,) - C kh nng cung cp nhiu dch v cng thm , dch v gi tr gia tng

15.

DCH V TNG I O (HOSTED PBX):

Dch v Tng i o l dch v cho php khch hng thit lp mt tng i in thoi vi chi ph thp v khng cn phi trang b mt tng i PSTN truyn thng. Khch hng c th tn dng h thng mng LAN ni b sn c ca mnh thit lp mt tng i o c y cc chc nng ca mt tng i thng thng. Bn cnh tng i o cn c thm cc chc nng thng minh khc nh: Immediate Divert n Voice Mail, Multiple Calls trn Line, Direct Transfer, Call Join, Call Park, Cisco Call Back. Dch v tng i o l nhu cu thit yu ca th trng hin nay, n rt cn thit vi cc doanh nghip va v nh mun xy dng mt trung tm d liu vn phng o tng i hon chnh, vi mc chi ph hp l v t hiu qu cao. i tng khch hng - Dnh cho cc doanh nghip c nhu cu lin lc vin thng, nhng khng mun u t tng i v qun l. - C nhiu b phn hot ng cc a im khc nhau. - Mun ng dng CNTT trong hot ng sn xut kinh doanh ca mnh v trang b tng i o p ng nhu cu . Li ch ca khch hng khi s dng dch v: - Ct gim chi ph u t tng i. - Qun l c vic lin lc thng tin mt cc hiu qu nht. - M hnh ny cho php khch hng: + Gi in gia cc IP phone trong cng mt chi nhnh v gi in gia cc IP phone cc chi nhnh khc nhau ca mt Cng ty. + Gi in gia cc IP phone ca cc Cng ty khc nhau. + Gi in t IP phone n mt s in thoi bt k (c nh, di ng) thuc mng PSTN ti Vit Nam. + Gi in t mng PSTN n IP phone