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2554

1. .

2. .
3. .

(1)
(2)

(3)
(4)




(4)


7,851
364

(path analysis)

1.

2.
.05



3.




(5)


4.

(6)

ABSTRACT
Dissertation Title A Causal Model of Factors Influencing the Leadership
of Local Government Administrators in Thailand
Students Name Mr. Vithaya Jitnupong
Degree Sought Doctor of Philosophy
Field of Study
Human Resources Development
Academic Year 2011
Advisory Committee
1. Assoc. Prof. Dr. Khosit Intawongse
Chairperson
2. Assoc. Prof. Dr. Boonmee Punthai
3. Dr. Sumana Charanasomboon
In this dissertation, the researcher investigates (1) leadership factors
and the leadership evinced by local government administrators in the Kingdom
of Thailand. The researcher also inquires into (2) the relationships between
these factors and the leadership exhibited by local government administrators.
The researcher further considers (3) direct and indirect influences on the factors
impinging on the leadership of local government administrators. Finally, the
researcher examines (4) methods for fostering the leadership of local government
administrators.
The scope of this research is governed by its focus on the characteristics
of factors affecting local government administrative leadership. The researcher
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also studies the influences of each factor on the leadership of the administrators
under study. The researcher additionally evaluates suitable methods for fostering
leadership on the part of the administrators under study.
In carrying out this investigation, the researcher relied on leadership
concepts formulated by theorists and academics and integrated them in such
fashion that an appropriate research framework could be articulated.
The research population consisted of 7,851 local government administrators
throughout the country. The sample population consisted of 364 administrators.
The instruments of research were a questionnaire and group discussions.
Using techniques of descriptive statistics, the researcher analyzed the
data collected in terms of mean and standard deviation. The methods of simple
correlation coefficient and path analysis were also used by the researcher.
Findings are as follows:
1. The administrators under study concurred in what were the specific
leadership characteristics of local government administrators in addition to
their leadership behaviors and external factors influencing these leadership
behaviors.
2. In regard to the relationships between factors and the leadership of
local government administrators, it was found that variables bearing relationships
at the statistically significant level of .05 with the leadership of the administrators
under study were age, the length of time in which the respondents had been
administrators, external factors of local government, internal factors of local
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government, specific characteristics of the leadership of the administrators, and


the leadership behaviors of these local government administrators.
3. Factors directly influencing the leadership of the local government
administrators under study were internal factors in local government, specific
characteristics of these administrators and their specific leadership behaviors.
Factors bearing an indirect influence on the leadership of these local government
administrators were the educational level of the administrators, the length of
time the respondents had been administrators, external factors impinging upon
local government, internal local government factors, and the specific
characteristics of the leadership of these administrators. These results were
obtained through extrapolating predictive variables.
4. The development of leadership in local government administrators
must be largely grounded in on-the-job training or autonomous study. Nonetheless,
developing the leadership capacities of local government administrators can be
externally enhanced by training sessions, seminars, and workshops.

(9)

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1 ............................................................................................................
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2 ...................................................
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..........................
(11)

(4)
(7)
(10)
(14)
(17)
1
1
13
13
17
18
22
24
24
41
49
63
82
91
102
108

.....................................................
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3 ..............................................................................................
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4 ..................................................................................
1

......................................
2

.........................................................................
3

...........................
4
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5 ............................................
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........................................................................................
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(12)

120
128
132
133
135
136
138
139
149

153

160

164
195
250
250
252
263


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....................................
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(13)

272
277
290
292
294
299
306
316
329

1 ...................................
2 ........................................................
3
..............................................................................................
4 ......................................
5
..........................
6

...................................................................
7
....
8
...............................
9 (Pjk)
(R2)
......................................................................
10 (Pjk)
(R2)
...................................................................................
11
......

(14)

79
134
137
153
155

156
159
160

164

175
184


12 (Pjk)
(R2)
( 2).....................................................
13 .......................................
14

............................................................................................
15

.....................................................................................
16

..............................................................................................
17

..............................................................................................
18

............................................................................................
19

...........................................................................................
20

.............................................................................................
(15)

188
191

200

206

212

218

222

227

234


21
............................................
22
............................................

(16)

257
261

1
...............................................................
2 ......................................................
3 ........................................................................
4
..........................................................................................
5 4 ...............................
6 ......................................................
7 ............................................................................
8
..........................
9
.......................................
10 ....................................................
11 ........
12 ................................................................
13 .....................
14 (trimmed model) ........................................
15
2......................................................................................................

(17)

16
32
36
76
81
96
131
141
143
163
172
174
183
186
187

21 7
(globalization)

(inequality and
conflict)



(environment costs and
catastrophes)
(competitive advantage)

(demographic time bomb)
.. 2050 1 3
60 (Drucker, 2002)


(death of the cooperation)

2
(vitality and the
networked economy)

(transformed roles in the knowledge
economy)
(Chowdhury, 2003)

(bureaucracy) Weber ( Shafritz & Ott, 2001, pp. 73-77)


(Cooper, Brady, Hidalgo-Hardeman, Hyde, Nalf, Ott, et al., 1998)


(Jaffee, 2001)



(Porter,
1990)
(societal and
democratic value) (impartiality)
(legality) (integrity and honesty) (equality)
(justice and fairness)
(transparency and openness) (responsibility
and accountability) (Organization for Economic Co-operation and Development, 2000)

3
(legalist-administrative value)
(uniformity)
(professional values) (managerial values)
(efficiency) (state resources)
(confidentiality) (competence) (Raadschelders, 2003)

(Waldo, 1984, pp. 193-194)


(Osborne & Gabler, 1992)
(new public management) (Bennis, 1989)
(good governance) (Aucoin, 1990)
(inputs) (outputs)
(results) (outcomes)
(performance indicators) (standards)
(National Audit Office, 1998)



(contract-out) (Market-Type Mechanism--MTM)

(customer orientation/citizen orientation)

(efficiency and individualism)
(universalism) (equity) (resilience)
(security) (Pollitt, 2003)

4


(operational results)

(process improvement)

(system improvement)
(the realization of a vision)
(Pollitt & Bouckaert, 2004) (public managers)






(Ranson & Stewart, 1994,
pp. 261-262) (top executive)

(leadership characteristics)

(formulator and
implementer) (Nahavandi, 1997, pp. 203-207)
2
.. 1991-2072

5 .. 2435
( ,

5
2543)
.. 2540

.. 2540



.. 2534 ( 5) .. 2545 .. 2545


5 .. 2545

(,
2546)


4 ( , 2548,
132-135)




(comparative public administration) (development
economics)

2550 5
78


14 281-290



( .. 2542, 2542)

7
.. 2542


( 30)


1.
2.

3.

4.
5.

.. 2543
30 .. 2542
2540


1.

8
2.

3.



4 (1) (2)
(3) (4) (
)









.. 2550



(McFarland, Senn, & Childress,
1994, pp. 5-9)





(Tichy & Devanna, 1990)
(executive leader)
(change agent)
(Chowdhury,
2003, p. 257)
(the people process) (the strategic process)
(the operations process)



(belief) (value)


(synchronize)

10

(the strategy and the people processes) (Bossidy, Charan, & Brurck, 2002)

.. 1940
(trait approach)
.. 1940 .. 1960 (style approach)
(contingency approach)
.. 1980
(new leader
approach, includes charismatic leadership) (Bryman, 1992)
3
(charismatic leadership)


(Hellriegel, Slocum, & Woodman, 2001, pp. 359-360)
/ (transactional leadership)
(Burns, 1978)
3 (management-by
exception) (passive)

(active)


(contingent reward)

(laissez-faire

11
leaders)
(Bass, 1985) /

(Crozier, 1964)
Carrots and Sticks (McGregor, 1960)

(transformational leadership) (Bass & Avolio, 1990)
(transformational leadership)

(Burns, 1978)
/


(Bass, 1985) 4 (4 Is)
(idealized influence)

(charisma)
(inspirational motivation)

(intellectual stimulation)

(individualized consideration)
(Bass & Avolio, 1990)



(scenario thinking) (Gill, Levine, & Pitt, 1998)

12
(charismatic leadership)


(Weber, 1946)

(Kets de Vries & Miller,
1985)
(Bass, 1985, p. 31)

(Bryman, 1992, pp. 20-21)


(virtual teamwork)

(competencies)

(Zenger &
Folkman, 2002)
(Bryman, 1992)
(motives)
(traits) (skill) (self-image or social
role) (body of knowledge)
/ (Boyatzis, 1982, p. 21)
(
, 2545) (people competencies)

13


(critical success factors)
(Shermon, 2004, p. 73)

1.
2.
3.

4.

14



1.

2.

3.


4.

15
5.


6.



7.



8.



9.

10.

16

11.

12.

(X2)

(X4)

(X9)

(X1)

(Y)

(X3)

(X5)

(X6)

(X11)

(X7)

(X8)

(X10)

(X12)

17

1.

2.
7,851
2.1 75
2.2 1,276
2.3 6,500
3.
3.1 (sample size)
3.1.1 Krejcie and Morgan (
, 2547, 137) 1 364
3.1.2
(trimmed model)

2
3.1.1 364
3.2 2
3.2.1 1
(multi-sampling) ( , 2547, 126-127)
4

18
1 5
4
1 364

3.2.2 2
(trimmed model) 1 2
1 364

4.
4.1
4.2
4.2.1
4.2.2
4.2.3
4.2.4

1.
.05
2.


5

19

(1) (2)
(3) (4)
(5)
3.


5

3.1



3.2

3.3




4.

20


5

4.1


4.2
4.2.1

4.2.2

4.2.3

4.3

4.4

5.


5.1

4 (1) 30-40 (2) 41-50 (3) 51-60 (4) 60

21
5.2

5.3

5.4

5.5

4
6.


5

6.1

6.2

6.3

7.

22
7.1

7.2

7.3

7.4

8.
( .) ( .)
9.



2
10. (.)

11.

1.

23
2.

3.
4.

2



9

1.
2.
3.
4.
5.
6.
7.
8.

9.

Bennis and Nanus (1985, pp. 2-3)


(leadership)

25





7 (Sadler, 2003,
pp. 35-38)
(political office holder)

2 (commander) (paramilitary)

3 (bureaucrat)

4 (manager)

5 (expert)

6 (entrepreneur)

7 (leader)
(context) Sadler


(role) (charisma) (motivation)

26









(Halpin, 1966, p. 30)
(McFarland, Senn, & Childress,
1994, pp. 214-215)
(Yukl,
2002, pp. 3-4)




( (.. ), 2540,
18-19)

(Stogdill, 1974, p. 411)

(Locke, 1991, p. 2)

(Weihrich & Koontz, 1993, p. 437)

27

(Schwartz, 1996, p. 491)
Bass (1985) (leadership)

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.


(followers)



4

1.
2.
3.
4.

28


4 (Baldoni, 2005, pp. 7-9)
1. (aspire)
(setting goal) (vision)
(alignment)
2. (perspire) (transform idea)
(execution)
(discipline)
3. (require)
(demonstrate creativity and conviction) (risk)
(courage)
4. (transpire)

(turn actions into achievements) (results)
Greasley and Stoker (2008, pp. 725-726) (mayors) .. 2002-2006
(roles) (attitudes) (relationships)

4
1. (partnership)

29
2. (accessibility and openness)

3. (partisanship)

4. (profile and decision-making)


Vicere (2003,
pp. 76-79) 4

1. (boundary-less thinker)
(big picture perspective) (openness to
ideas) (willingness to look beyond
oneself for capabilities and resources)
2. (network builder)
(relationship mindset) (knowledge of personal
uniqueness) (ability to recognize
others uniqueness)
3. (diplomat)
(relate) (communicate)
(negotiate)
4. (interpreter)
(solid knowledge of the organization)

30
(broad knowledge of marketplace) (ability to
influence others)


Ulrich, Zenger, and Smallwood (1999, p. 3)
(attributes)
(achieve results)
Effective Leadership = Attributes X Results

(Ulrich et al., 1999, pp. 24-26)
1. (vision)
2. / (customer/quality focus)
3. (integrity)
4. / (accountability/commitment)
5. / (communication/Influence)
6. / (shared ownership/boundaryless)
7. / (team builder/empowerment)
8. // (knowledge/expertise/intellect)
9. / (initiative/speed)
10. (global mind-set)
Adair (2003, pp. 9-10) (qualities of leadership)
(integrity)
(enthusiasm)
(warmth)

31
(calmness)
(tough but fair)

(ethical theories)
2 (leaders conduct)
(leaders character) (leaders
conduct) (consequences of leaders
action) 3
(ethical egoism)
(utilitarianism) (altruism)
2
3 (Northouse, 2001, pp. 250-254)
1. (ethical egoism)

2. (utilitarianism)

3. (altruism)

32

(ethical egoism)

(utilitarianism)
(altruism)

2
. Leadership: Theory and Practice (2nd ed., p. 252), by P. G. Northouse,
2001, Thousand Oaks, CA: Sage.



Efficiency


( , 2538; Sullivan & Decker,
1997) Effectiveness

33



( ,
2538; Sullivan & Decker, 1997)

- Efficiency
Effectiveness A New English-Thai Dictionary Efficiency
Effectiveness
Drucker ( Hersey, Blanchard, & Johnson, 1996, p. 15)




Cribbin (1972)
4

Clement and Richard (1992)




Gardner (1990)

34




Yukl (1998)



Hersey et al. (1996)


Stogdill (1974)
Fiedler (1976)


Yukl (1998)

1.
2.
3.
4.
5.
6.

35
7.
8.




(leadership continuum)
Tannenbaum and Schmidt (1973)
(continuum) (boss-centered)
(subordinate-centered) 2
3

Tannenbaum and Schmidt (1973)



(Daft, 1999, pp. 71-72)

36

3
. How to Choose a Leadership Pattern, by R. Tannenbaum and W. Schmidt,
1973, Harvard Business Review, 51(3), p. 164.
(autocratic and democratic
leadership)


(Iowa State University) Lewis (
Daft, 1999, p. 69) 2
(autocratic style)

(democratic style)

(2543)

1.

37
2.
3.

4.

5.
6.
7.
8.

9.

10.
11.
Hersey et al. (1996)



1.
2.
3.
4.
5.
6.
7.

38
8.
9.
10.


- (power-influence theory)

DuBrin (1995, pp. 142-148)
(organization politics)
(informal) DuBrin
7
1. (position power)
(legitimate power)
(reward power) (coercive power)
(information power)
2. (personal power)

3. (power stemming from ownership)

4. (power from providing resource)



39
5. (power from capitalizing on opportunity)

6. (power stemming from


managing critical problems)

7. (power stemming from being close to


power)

House (house theory of charismatic leadership)


House ( Muckinsky, 1997, p. 125)




1.
2.
3.
4.


(behavior modeling)

40
House







(theory of charismatic leadership)
Hartog and Koopman (2001, p. 173)

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

(transformational leadership) (charismatic leadership)

41




(context) (situation)
(1)


(2)




(3)





42
Fiedler, Chemers, and Mahar (1976)

Fiedler,
Chemers, and Mahar (1976)



Hersey and Blanchard
(Hersey and Blanchards situational theory)
Fieldler - House (Houses path-goal theory)

Fiedler (Fred E. Fiedler)


Fiedler, Chemers, and Mahar (1976)
2
1.


2.

43
Fiedler, Chemers, and Mahar (1976)

Fiedler, Chemers, and Mahar (1976) 3




1. (leader-member relation)


2. (task structure)

3. (leader position power)





Hersey and Blanchard
(situational theory)
(life cycle theory of leadership)

44
(maturity level)



(Hersey et al., 1996)

1. (leader)
(style)

2. (followers)
5


3. (situations) (maturity
level)
(task & relationship)
2

(ability) (willingness)
(experience)

45
1. (referent power)

2. (legitimate power)

3. (expert power)

4. (reward power)

5. (coercive power)

6. (information power)



7. (connection power)

46
(Hersey et al., 1996;
Ivancevich & Matterson, 1996; Lunenburg & Ornstein, 1996; Napier & Gershenfeld,
1985)


( , 2539)











6 (Dessler, 1998; Wright et al., 1998)
1.
2.
3.
4.
5.
6.

47
21
(Allen, 1998)
1.
2.
3.
4.
(integrative theory)
Northouse (2001, pp. 132-133)
(transaction and transformational leadership)




Burns


1.

2.

3. 4

48
3.1 (charismatic)







3.2 (inspiration)

3.3 (individualized consideration)




3.4 (intellectual stimulation)




49





50


Stogdill (1948, pp. 35-40)

1. (intelligence)
2. (alertness)
3. (insight)
4. (responsibility)
5. (initiative)
6. (persistence)
7. (self-confidence)
8. (sociability)
Mann (1959, pp. 243-245)
Mann

Mann (intelligence) (masculinity)
(adjustment) (dominance) (extroversion)
(conservatism)
Stogdill (1974)
(traits of leadership)
1. (capacities)

2. (achievement)

51
3. (responsibility)

4. (participation)

5. (status)

Bennis (1989)




1. (a guiding vision)

2. (passion)

3. (integrity)

4. (trust)

5. (curiosity)

52
6. (daring)

Bass and Stogdill (1990)
1.

2.

3.

Dessler (1998)
21 6
1. (leader
have drive)
2. (leader want to lead)

3. (leaders has honesty and integrity)

4. (leaders make good decision)

5. (a leader has self-confidence)


6. (the leader knows the business)


53
(2541)
21
6

1.
2.
3.
4.
5.
6.
(2543, 18-24)
1.
2-3

2.

3.

4.

5.

6.

54
7.

8.


9.

10.

11.

12.


13.

14.

15.

16.


17.

55


(, 9 2543)

1.
( SWOT)
2.
3.
4.
5.
6.

7.
8.
(2543, 47-48)

1. ()

2.

3.

4.

56
(2543, 85-89)
4
1.


2.

3.

4.


(2540, 33)
1.
2.
3.
4.
5.

57
6.
7.
8.
9.
(2545, 13)

7 7 Cs
1. Conviction
2. Compassion
3. Conscience

4. Clevemess
5. Connection

6. Commitment
7. Character

Shinn (1986, pp. 8-9)



1.
2.
3.
4.
5.
6.
7.
8.

58
Kouzes and Posner (1995)
5
1. (challenge the process)


2. (inspire a shared vision)




3. (enable others to act)

4. (encourage the heart)


5. (model the way)


(do what you preach and preach what you do)

Frigon and Harry (1996, pp. 29-33)




10
1.

59
2.

3.

4.

5.

6.

7.

8.

9.

10.

Bennis and Nanus (1997, pp. 6-10)


7 (7 Cs)
1. (commitment)

60
2. (complexity)


3. (credibility)

4. (competence)

5. (confidence)

6. (communication)

7. (community)

Patton (1997, pp. 35-39)


10
1.
2.
3.
4.
5.
6.
7.
8.
9.

61
10.
DuBrin (1998, pp. 25-29)
2
1.





2.


Daft (1999, p. 66)


6
1.
2.

3.

4.

5.

62
6.


Lussier and Achua (2001, pp. 37-40)
9
1.
2.
3.
4.
5.
6.
7.
8.
9.







1.

2.

63


3.






5 (
, 2540)

( , 2540)

64




(role)
(2540, 58)
()


(2539, 29-30)

(2534, 292)

(2545, 19)


Levinson (1964, pp. 284-285)

Good (1973, p. 502)

65
Katz and Kahn (1978, p. 179)


Cohnen (1979, p. 35)



Owens (1998, p. 48)



66



(Koontz &
Weihrich, 1990)


(2539, 155-159)

1. (executive)



2. (planner)

3. (policy maker)

4. (expert)

5. (external group
representative)

6. (controller of internal relations)


67
7. (purveyor of rewards and punishments)


8. (arbitrator and mediator)

9. (exemplary)

10. (symbol of group)


11. (substitute for individual responsibility)


12. (ideologist)


13. (father figure)

14. (scapegoat)


(2544, 47-48)
4

68
1. (direction settler)

2. (change agent)


3. (spokesperson)

4. (coach)

(2544, 16-17)
(leadership roles)
1. (figurehead)


2. (spokesperson)



3.

69


4. (coach)

5. (team builder)


6. (team player)
3
6.1
6.2
6.3

7. (technical problem solver)



8. (entrepreneur)


Mintzberg ( Lussier & Achua, 2001, pp. 10-13)
10
3
1. (interpersonal roles)
3

70
1.1 (figurehead)



1.2 (leader)


1.3 (liaison)

2. (informational roles)
3
2.1 (monitor)

2.2 (disseminator)

2.3 (spokesman)

3. (decisional roles)
4
3.1 (entrepreneur)

71
3.2 (disturbance handler)


3.3 (resource allocator)


3.4 (negotiator)


Nanus (1989, pp. 71-75)

4
1. (direction setter)

2. (spoken person)


3. (change agent)

4. (coach)

72
Covey (1996, pp. 152-153)

3
1. (path finding)

2. (aligning)

3. (empowering)

Farrew and Keye (1996, pp. 178-180) 5



1. (facilitator)
1.1

1.2

1.3

1.4

2. (appraiser)
2.1

73
2.2

2.3

2.4

2.5

3. (Forecaster)
3.1
3.2

3.3
3.4
4. (adviser)
4.1
4.2
4.3

5. (enabler)
5.1

5.2

5.3

74
5.4

Bennis and Nanus (1997, pp. 6-10)


4
1. (direction setter)

2. (change agent)

3. (spokes-person)

4. (coach)

Stogdill ( , 2539, 8)
6
1.
2.
3.
4.

5.

75
6.

- House (Houses path-goal model)

House ( Sullivan & Decker, 1997, p. 137)






Hersey et al. (1996)


(leadership style)
(leadership style)
4 (dimensions)
1 (telling)

(high task, low people)
2 (selling)


(high task,
low people)
3 (participating)

(high people, low task)

76
4 (delegating)
(low task,
low people)

Supporting
(3)

Selling
(2)

(4)
Delegating

(1)
Telling

relationship

Task-Oriented

--------------------- Maturity ------------------------


4
. Management of Organizational Behavior (7th ed., p. 255), by P. Hersey, K. H.
Blanchard, and D. E. Johnson, 1996, Englewood Cliffs, NJ: Prentice-Hall.

Bass (1985) 2

1. (transformational leadership)

77



2. (transactional leadership)




(tri-dimension theory)
Reddin (1970) 3
2 Reddin
(the tri-dimensional leader effectiveness) 3
X, Y Z
1. (task orientation) X

2. (relationship orientation) Y

3. (effective orientation) Z

78
Reddin (1970, p. 17)
8
1. (deserter)

2. (Bureaucrat)


3. (missionary)

4. (developer)

5. (autocrat)

6. (benevolent autocrat)



7. (compromiser)

8. (executive)

79
1

(effective)

(ineffective)

80
(The Ohio State University leadership
studies)
.. 1945 Arnold, Feldman, and Daniel (1986, p. 125)
(Ohio State University)




2 (initiating structure)
(consideration)








2 2
4

81

5 4
. The Art of Leadership (p. 20), by G. Manning and K. Curtis, 2003, New York:
McGrew-Hill.
1. (supportive)

2. (participative)

3. (abdicative)

4. (directive)


4
1. (directive)

82
2. (supportive)

3. (participative)

4. (achievement-oriented)






( (.. ), 2540, 29-30)
1.

2.

3.


83
4.

5.


6.

7.

5 (
, 2543, 96)
1.
2.
3.

4.

5.

(2540, 45)
9
1.

2.

84
3.
4.

5.

6.

7.
8.
9.


2 (1)
(2)
(Adair
, 2536, 29)
Macauley (1998, pp. 4-5)


1.


2.

85
3.















(2541, 196-200)
2
1. (individual)

2. (group)

86
(2544, 10-11)
4
1. (pre-entry training)


2-3

2. (in-service training)


On the
Job Training
1-3
3. (project related training)


1-3
4. (self-development training)



(2542, 34-36)
3
1. (orientation)

87


2. (training)
(1) (2) (3)
(4) (5)

3. (self-training)
(1)
(2)
(3) (4)
(5)
(6) (7)
(8)
Mecauley ( , 2536, 29-30)
4
1.

2.



3.

88
4.

Dessler (1991, p. 254)



1. (on-the job training)
1.1 (coaching)

1.2 (rotation)

1.3 (job enlargement)



1.4 (job enrichment)

2. (off-the job training)


2.1 (training)

2.2 (lecture)


2.3 (seminar)

89
2.4 (workshop)


2.5 (conference)

2.6 (panel discussion)


3-5


3.
3.1 (study visit)


3.2

3.3

DuBrin (1998, pp. 383-387) 2


1. (leadership development
through self-awareness)

90
1.1 (single-loop learning)


1.2 (double-loop learning)

2

2. (leadership development
through self-discipline)

Yukl (1998, pp. 465-469) 21



3
1. (training program)

2. (developmental activity)


3. (self-development activity)

91



3
1. (centralization)

1.1

1.2

1.3

2. (deconcentration)


2.1

2.2

2.3
2.4

2.5

92
3. (decentralization)


3.1
3.2

3.3
3.4







(autonomy)



(non-sovereign community)

(unitary state)

93

Holloway (1951, p. 398)






Clarke (1957, p. 1)

Montagu ( , 2526, 9)





Wit ( , 2552, 3)


Robson ( , 2549, 739) (autonomy)

94




(2550, 27)


/



(autonomy)





2550
2550

95


2550 14 281 - 290

1.


2.
3.

4.

5.

6.

96




(2552, 9)

1.

2.

97
3.


4.

.. 2550 78 (3)





.. 2550 281
1


.. 2550 282

98



.. 2550 283

99







.. 2550 284

100


256 266 267 268

.. 2550 285



.. 2550 286

.. 2550 287

101


168
.. 2550 288












102
.. 2550 289




1.

2.

3.

4.

103
( , 2551, 166)





Northouse (2001, p. 258)
(principles of ethical leadership)
1. (respect others)

2. (serve others)
3. (just)

4. (honest)
5. (build community)

(american society
for public administration)
(spirit of professional)
5 (Rosenbloom, Krarchuck, & Rosenbloom, 2002, p. 583)

104
1. (serve the public interest)
2. (respect the public interest)
3. (demonstrate personal integrity)
4. (promote ethical organization)
5. (strive for professional excellence)
Denhardt and Denhardt (2003, p. 44)

1.

2.

3.

4.

5.

6.

105
7.

Downs (1968, p. 68)




Lewis and Gilman (2005, pp. 36-37) (core values)


(Organization
for Economic Co-operation and Development--OECD)
(public service)
.. 2000 8
1. (impartiality)
2. (legality)
3. (integrity)
4. (transparency)
5. (efficiency)
6. (equality)
7. (responsibility)
8. (justice)
.. 2550


106
1. (moral courage)

2. (integrity)


3. (transparency)

4. (nondiscrimination)

5. (result orientation)

.. 2546
(2546)

6
1.


2.

3.

107

4.

5.


6.



(concept)

1. (efficiency & effectiveness)




2. (responsiveness)

3. (relevance)


4. (participation)

108
5. (honest, justice, & transparency)
(merit)

6. (legality-morality)




(citizen centric)
6



, (2552)

109


1.
1.1

1.2

1.3

1.4

2.
2.1

2.2

2.3

110
2.4

2.5


2.6

3.

3
3.1

3.1.1

3.1.2

3.2

3.2.1

111
3.2.2

3.3

3.3.1

3.3.2




1.
1.1

112


1.2

1.3

1.4 /

/

2.

2.1
/

2.2

2.3

2.4

113

2.5

2.6

3.
3.1

3.2

3.3


4.
4.1

114
4.2


4.3

4.4

4.5

4.6

5.

5.1



5.2

115
5.3

5.4

5.5



5.6





1.

1.1

116

1.2

1.3

1.4

1.5

1.6


2.

2.1
.. 2540

117

2.2

2.3
.. 2540
2.4

.. 2540
2.5






1.
1.1

118

1.2

1.3

1.4

1.5

1.6

1.7


2.

119
2.1

2.2

2.3
2.4

2.5

2.6

2.7

120

(2535)


2


( LPC = Least Preferred Coworker)
(
LBDQ = Leadership Behavior Description Questionnaire)
5 (1)

(2)
(3)
(4) (5)

121

(2538)




2
3



(2539)

14 (1)
(2)
(3) (4)
(5) (6)
(7)
(8)
(9) (10)
(11)

122
(12) (13)
(14)

(2540)
(1)
(2)



(3)
(4)

37.65
8.57
1.89

43.88 53.73 (5)


(2543)
4 1


2

3
4 30

123
4

, (2544)
:
Banddura

4

(2546)
(1)
(2)

(3)

1,068 95 7 8
(Multifactor
Leadership Questionnaire--MLQ)
9 t test
(One group)


8 9
5 (1)

124
(2) (3) (4)
(5)
3 (1)
(2) (3)
1 2




(1)
(2) (3)
(4) (5)

(2547)

(1)

(2)

1.
6


2.
7

125


3.

3

4.

2

(2547)
:




(2547)


48
4 1 2
3

126

4 (1) (2)
(3)
4
1 2
3
4
(4)
4

(2550, 823-834)
3
1. (deliberative/civic
political culture)


/
2. (fragmented and volatile political
culture)

(fragmented/plural society)

3. - (monopolistic and centralized


political culture)

127
(2552)




3

3

128
5


129

1.

2.



3.



4

130
1.

2.

3.

4.



-

-

131

(X2)

(X4)

(X9)

(X1)

(X11)

(Y)

(X3)

(X5)

(X6)

(X7)

(X8)

(X10)

(X12)



(quantitative research) (qualitative
research) (1)
(2)

(3)
(4)

5

1.
2.
3.
4.
5.

133

1.
7,851 1,622
3,096 1,913 1,220
2. (focus group discussion)


1. (sample size)
1.1 Krejcie and Morgan ( ,
2547, 126-127) 95% 0.05
1 364 1
(multistage random sampling)
4
1 5



5 1
364
1.2 (trimmed
model)

2 1.1

134
364
2. 2
2.1 1
(multistage random sampling) ( , 2547,
126-127) 4
1 5

5
1 364
2.2 2 (trimmed
model) 1 2
1 364

1/
1,622 /

3,096 /

1,913 /

1,220 /

1/
1
211/
91

334/
91

229/

185/

91

91
364

2/
1,622 /

3,096 /

1,913 /

1,220 /

2/
2
120/
91

243/
91

138/

94/

91

91
364

135
3. (focus group discussion)
18
4
14 (
)

1.
2.

1.
2.
3.
4.
5.




3
1

2

1.
2.

136
3.
4.
3
5
5
2 3
5
4
3
2
1


1. (validity) 5





(Index of item-Objective Congruence--IOC)
3 1 = 0 = -1 =
(
, 2546, 143-144)

137
IOC = R/n

R =

n =

0.5 0.60 1
2.

30 (discriminant)
(Pearsons product-moment correlation)
(item-total correlation)
0.20
(reliability)
(Cronbachs alpha coefficient)

0.264-0.810
0.884
0.306-0.814
0.867

0.394-0.863
0.945

138
3 ()


0.582-0.812

0.921

0.528-0.858

0.960


1.
5

2.

3.


(focus group discussion)

139



1
1

1.
2. ( ) (SD)



4.51-5.00
3.51-4.50
2.51-3.50
1.51-2.50
1.00-1.50

140
2
2

(simple correlation)
3
3

(path analysis) Specht ( , 2548)
1.
1.1 (Pjk) (R2)
(linear
regression analysis)

141

(X2)

(X4)

(X9)

(X1)

(Y)

(X3)

(X5)

(X6)

(X11)

(X7)

(X8)

(X10)

(X12)

(standardized equation)
1: ZY = PY1ZX1 + PY2ZX2 + PY3ZX3 + PY4ZX4 + PY5ZX5 + PY6ZX6
+ PY7ZX7 + PY8ZX8 + PY9ZX9+ PY10ZX10+ PY11ZX11+ PY1ZX12
2: ZX12 = P121ZX1 + P122ZX2 + P123ZX3 + P124ZX4 + P125ZX5 + P126ZX6
+ P127ZX7 + P128ZX8+ P129ZX9 + P1210ZX10 + P1211ZX11
3: ZX11 = P111ZX1 + P112ZX2 + P113ZX3 + P114ZX4 + P115ZX5
+ P116ZX6 + P117ZX7 + P118ZX8+ P119ZX9 + P1110ZX10
4: ZX10 = P101ZX1 + P102ZX2 + P103ZX3 + P104ZX4 + P105ZX5
+ P106ZX6 + P107ZX7 + P108ZX8+ P109ZX9
8

142
1.2 R2 OM
(generalized square multiple correlation)

2
ROM
= 1 (1 R12) (1 R22) . . . (1 R2i )

R2 i (squared multiple
correlation coefficient) i
2.
2.1 (Pjk) (R2)
(regression)
(endogenous variables)
(exogenous variables)

143

(X2)

(X4)

(X9)

(X1)

(Y)

(X3)

(X5)

(X6)

(X11)

(X7)

(X8)

(X10)

(X12)

(standardized equation)
1: ZY = PY1ZX1 + PY2ZX2 + PY3ZX3 + PY4ZX4 + PY5ZX5 + PY6ZX6
+ PY7ZX7 + PY8ZX8 + PY9ZX9+ PY10ZX10+ PY11ZX11+ PY1ZX12
2: ZX12 = P121ZX1 + P122ZX2 + P123ZX3 + P124ZX4 + P125ZX5 + P126ZX6
+ P127ZX7 + P128ZX8+ P129ZX9 + P1210ZX10 + P1211ZX11
3: ZX11 = P111ZX1 + P112ZX2 + P113ZX3 + P114ZX4 + P115ZX5
+ P116ZX6 + P117ZX7 + P118ZX8+ P119ZX9 + P1110ZX10
4: ZX10 = P101ZX1 + P102ZX2 + P103ZX3 + P104ZX4 + P105ZX5
+ P106ZX6 + P107ZX7 + P108ZX8+ P109ZX9
5: ZX9 = P91ZX1 + P92ZX2 + P93ZX3 + P94ZX4 + P95ZX5 + P96ZX6
+ P97ZX7 + P98ZX8
9

144
2
2.2 RFM

(generalized square multiple correlation)

2
RFM
= 1 (1 R12) (1 R22) . . . (1 R2i )

R2i (squared multiple


correlation coefficient) i
3.


3.1 (measure of goodness of fit Q)

(Specht , 2548, 137)


Q=

1 R2FM
1 R2OM

3.2 W 2
W = (N d) logeQ

W 2 df = d
N
D

log (natural logarithm)


e

145
3.3
W
2 df = d
3.3.1 W 2 df = d

5 4
3.3.2 W 2 df = d


4

4. (trimmed model)




4.1 (R2) (Pjk)
(regression)
2
4.2 ROM

(generalized square multiple correlation)

2
ROM
= 1 (1 R12)(1 R22) . . . (1 R2i )

146
R2i (squared multiple
correlation coefficient) i
4.3

4.3.1 (measure of goodness of fit Q)

(Specht , 2548, 137)


1 R2FM
2
1 ROM

Q=

2
RFM

(generalized square multiple correlation)

4.3.2 W 2 (Pedhazur, 1982,


p. 619)

W = (N d) logeQ
W 2 df = d
N
d

log (natural logarithm)


e

4.3.3
W
2 df = d

147
4.3.3.1 W 2 df = d

4.3.3.2 W 2 df = d

5.
2

6.
(direct effect)
(indirect effect) (total effect)

4
4 (focus group discussion)

(content analysis)

1.
4

148
2.


3.
3.1 (. )
3.2
3.3
4.

5. (focus group discussion) 7


.. 2554 13.00 . - 16.30 . 4
.
6.

(1)

(2) (3)

(4)


4
1


1.


2.


150
3. 4

4.

2

(correlation coefficient) Pearson productmoment correlation
3


1.
(path coefficient--Pjk) (coefficient
of determination--R2)
2.
(Pjk) (R2)
3.

4.

(direct effect) (indirect effect) (total effect)

5.
2

151



N
(arithmetic mean)

SD (standard deviation)
r (multiple correlation coefficients)
R2 (coefficient of determination)
Pjk (path coefficient)
k j
Pjk
k j
t

R2FM
(generalized square multiple correlation)
R2OM
(generalized square multiple correlation)
Q (measure of goodness of fit)

W Q
2 df = d
DE (direct effect)
IE (indirect effect)
TE (total effect)

152
X1
X2
X3
X4
X5
X6
X7
X8
X9
X10
X11

X12

4 (focus group discussion)


153



(percentage) (mean) (standard deviation)

1.
( 4)
4

(X1)

(X2)
30-40
41-50
51-60
60

210
154
364

58
42
100

134
161
53
16

37
44
15
4

154
4 ()

(X3)

(X4)
1
1-3
4-6
7-10
10

(X5)
(X6)
(X7)
(X8)

364

100

61
187
106
10
364

17
51
29
3
100

11
82
114
47
110
364

3
23
31
13
30
100

73
57
70
164
364

20
16
19
45
100

155
4 58
41-50 44
51 4-6
45
2.



( 5)
5

SD

(X9)
3.75 .57

3.84 .53
(X10)

4.10 .52
(X11)

(X12)
4.04 .53

(Y) 4.06 .60

156
5



( = 4.10)
( = 4.04)
( = 3.84)
( = 3.75)


( = 4.06)
3. 4

( 6)
6


SD

(X9)
1. 3.79
.66
2.

3.78
.60
3.
3.82
.69

157
6 ()

4.

(X10)
1.
2.
3.

(X11)
1.
2.
3.

(X12)
1.
2.
3.
4.

3.61

SD
.81

3.84
3.84
3.85

.55
.64
.63

3.40
4.19
4.12

.61
.57
.55

4.00
3.99
4.08
4.08

.66
.57
.60
.67

158


( = 3.82)
( = 3.79)
( = 3.78)
( = 3.61)


( = 3.85)
( = 3.84) ( = 3.84)



( = 4.19) ( = 4.12)
( = 3.40)


( = 4.08)
( = 4.08)
( = 4.00) ( = 3.99)
4.
( 7)

159
7

SD

(Y)
1.
4.02
.64
2.
4.11
.65
3.
4.00
.67
4.
4.03
.66
5.

4.12
.65
7



( = 4.12) ( = 4.11)
( = 4.03) ( = 4.02)

( = 4.00)

160

(X1)
.047
(X2)
.170*

(X3)
.049

.116*
(X4)
(X5)
.064
.004
(X6)
(X7)
.025
(X8)
.061

(X9)
.573*

(X10)
.658*

(X11)
.679*

161
8 ()

(X12)
*P < 0.05

.801*


(X1)
.05
(X2)
.05

(X3)
.05
(X4)
.05
( (X5) (X6)
(X7) (X8)
.05

162
(X9)
.05
(X10)
.05

(X11) .05

(X12)
.05

163

(X2)

(X4)

(X9)

(X1)

(Y)

(X3)

(X5)

(X6)

(X11)

(X7)

(X8)

(X10)

(standardized equation)
1: ZY = PY1ZX1 + PY2ZX2 + PY3ZX3 + PY4ZX4 + PY5ZX5 + PY6ZX6 +
PY7ZX7 + PY8ZX8 + PY9ZX9 + PY10ZX10 + PY11ZX11 +
PY1ZX12
2: ZX12 = P121ZX1 + P122ZX2 + P123ZX3 + P124ZX4 + P125ZX5
+ P126ZX6 + P127ZX7 + P128ZX8 + P129ZX9 + P1210ZX10
+ P1211ZX11
3: ZX11 = P111ZX1 + P112ZX2 + P113ZX3 + P114ZX4 + P115ZX5
+ P116ZX6 + P117ZX7 + P118ZX8 + P119ZX9 + P1110ZX10
4: ZX10 = P101ZX1 + P102ZX2 + P103ZX3 + P104ZX4 + P105ZX5
+ P106ZX6 + P107ZX7 + P108ZX8 + P109ZX9
10

164

(path analysis)


1. 10

1.1 (Pjk)
(R2) ( 9)
9
(Pjk)
(R2)
t

R2 Pjk
1: ZY = PY1ZX1 + PY2ZX2 + PY3ZX3 + PY4ZX4 + PY5ZX5 + PY6ZX6 + PY7ZX7 +
PY8ZX8 + PY9ZX9 + PY10ZX10 + PY11ZX11 + PY1ZX12

(X1)
.694 .000 .009

(X2)
.048 1.471

.003 .097
(X3)

165
9 ()

(Y)

R2 Pjk
t
(X4)
.066 1.953
(X5)
.024 .456
(X6)
.017 .356
(X7)
.024 .486
(X8)
.032 .575

(X9)
.022 .471

.249 5.170*
(X10)

(X11)
.081 1.676

(X12)
.585 11.754*
2: ZX12 = P121ZX1 + P122ZX2 + P123ZX3 + P124ZX4 + P125ZX5 + P126ZX6 +
P127ZX7 + P128ZX8 + P129ZX9 + P1210ZX10 + P1211ZX11
.648
.032 .904
(X12) (X1)
(X2)
.062 1.778

(X3)
.037 .999

(X4)
.005 .127
(X5)
.031 .562
(X6)
.017 .332
(X7)
.004 .069
(X8)
.027 .449

166
9 ()

R2 Pjk
t

(X9)
.160 3.303*

(X10)
.145 2.844*

.590 14.470*
(X11)
3: ZX11 = P111ZX1 + P112ZX2 + P113ZX3 + P114ZX4 + P115ZX5 + P116ZX6 +
P117ZX7 + P118ZX8 + P119ZX9 + P1110ZX10
(X1)
.399 .410 .907
(X11)
(X2)
.024 .521

.119 2.500*
(X3)

.026 .554
(X4)
(X5)
.019 .259
(X6)
.013 .198
(X7)
.003 .043
(X8)
.058 .744

(X9)
.250 4.041*

.421 6.706*
(X10)
4:ZX10 = P101ZX1 + P102ZX2 + P103ZX3 + P104ZX4 + P105ZX5 + P106ZX6 +
P107ZX7 + P108ZX8 + P109ZX9

167
9 ()

R2
(X10) (X1)
.567
(X2)
(X3)
(X4)
(X5)
(X6)
(X7)
(X8)
(X9)
*P < .05

Pjk
t
.038 .998
.055 1.435
.063 .1574
.090 2.267*
.040 .646
.034 .618
.041 .714
.104 1.575
.722 20.253*

9

1 (Y) 12
(X1)
(X2) (X3)
(X4) (X5)
(X6) (X7)
(X8) (X9) (X10)
(X11)
(X12) 12
-

168
(Y) 69.4 (R2 = .694)

(Y) .05 2
(X10) (PY10 = .249)
(X12) (PY12 = .585)
10
(Y) .05 (X1) (PY1 = .000)
(X2) (PY2 = .048) (X3) (PY3 = .003)
(X4) (PY4 = .066)
(X5) (PY5 = .024)
(X6) (PY6 = .017)
(X7) (PY7 = .024)
(X8) (PY8 = .032)
(X9) (PY9 = .008)
(X11) (PY11 = .081)
2 (X9) 11 (X1) (X2)
(X3)
(X4)
(X5)
(X6) (X7)
(X8) (X9) (X10)
(X11) 11
-

169
(X12) 64.8 (R2 = .648)
(X12)
.05 (X9) (P129 = .160)
(X10) P1210 = (.145) (X11) (P1211 = .590) 8
(X1) (P121 = .032) (X2) (P92 = .062) (X3) (P123 = .037) (X4) (P124 = .005) (X5) (P125 = .031)
(X6) (P126 = .017) (X7) (P127 = .004)
(X8) (P128 = .027)
.05
3
(X11) 10
(X1)
(X2) (X3)
(X4) (X5)
(X6) (X7)
(X8) (X9) (X10) 10

(X11) 39.9 (R2 = .399)


(X11) .05 -

170
(X3) (P113 = .119) (X9) (P119 = .250) (X10) (P1110 = .421) 7
(X1) (P111 = .410)
(X2) (P112 = .024)
(X4) (P114 = .026)
(X5) (P115 = .019) (X6) (P116 = .013) (X7) (P117 = .003) (X8) (P118 = .058)
(X11) .05
4 (X7) 9 (X1) (X2)
(X3) (X4)
(X5) (X6)
(X7)
(X8) (X9)

(X10) 56.7 (R2 = .567)


.05 (X10)
(X4) (P74 = .090)
(X9) (P109 = .722)
.05
(X10) (X1) (P101 = .038) (X2) (P102 = .055)

171
(X3) (P103 = .063)
(X5) (P105 = .040)
(X6) (P106 = .034)
(X7) (P107 = .041)
(X8) (P108 = .104)

42
.05 10
.05 32 11

172

(X2)

(X4)

(X9)

(X1)

(X11)

(Y)

(X3)

(X5)

(X6)

(X7)

(X8)

(X10)

(X12)

.05

(standardized equation)
1: ZY = PY1ZX1 + PY2ZX2 + PY3ZX3 + PY4ZX4 + PY5ZX5 + PY6ZX6 +
PY7ZX7 + PY8ZX8 + PY9ZX9+ PY10ZX10 + PY11ZX11+ PY1ZX12
2: ZX12 = P121ZX1 + P122ZX2 + P123ZX3 + P124ZX4 + P125ZX5 +
P126ZX6 + P127ZX7 + P128ZX8+ P129ZX9 + P1210ZX10 + P1211ZX11
3: ZX11 = P111ZX1 + P112ZX2 + P113ZX3 + P114ZX4 + P115ZX5 + P116ZX6 +
P117ZX7 + P118ZX8+ P119ZX9 + P1110ZX10
4: ZX10 = P101ZX1 + P102ZX2 + P103ZX3 + P104ZX4 + P105ZX5 + P106ZX6 +
P107ZX7 + P108ZX8+ P109ZX9
11

173
1.2 R2OM
(generalized square multiple correlation)

R2OM = 1 (1 R21) (1 R22) (1 R23) (1 R24)


R2OM = 1 (1 .694) (1 .648) (1 .399) (1 .567)
= .9720
2. 12

174

(X2)

(X4)

(X9)

(X1)

(X11)

(Y)

(X3)

(X5)

(X6)

(X7)

(X8)

(X10)

(X12)

(standardized equation)
1: ZY = PY1ZX1 + PY2ZX2 + PY3ZX3 + PY4ZX4 + PY5ZX5 + PY6ZX6 +
PY7ZX7 + PY8ZX8 + PY9ZX9 + PY10ZX10 + PY11ZX11 + PY1ZX12
2: ZX12 = P121ZX1 + P122ZX2 + P123ZX3 + P124ZX4 + P125ZX5 + P126ZX6 +
P127ZX7 + P128ZX8 + P129ZX9 + P1210ZX10 + P1211ZX11
3: ZX11 = P111ZX1 + P112ZX2 + P113ZX3 + P114ZX4 + P115ZX5 + P116ZX6 +
P117ZX7 + P118ZX8 + P119ZX9 + P1110ZX10
4: ZX10 = P101ZX1 + P102ZX2 + P103ZX3 + P104ZX4 + P105ZX5 + P106ZX6 +
P107ZX7 + P108ZX8+ P109ZX9
5: ZX9 = P91ZX1 + P92ZX2 + P93ZX3 + P94ZX4 + P95ZX5 + P96ZX6 +
P97ZX7 + P98ZX8
12

175
2.1 (Pjk)
(R2) ( 10)
10
(Pjk)
(R2)
t

R2 Pjk
1: ZY = PY1ZX1 + PY2ZX2 + PY3ZX3 + PY4ZX4 + PY5ZX5 + PY6ZX6 +
PY7ZX7 + PY8ZX8 + PY9ZX9 + PY10ZX10 + PY11ZX11 + PY1ZX12
(X1)
.694 .000 .009
(X2)
.048 1.471
(X3)
.003 .097
(Y) (X4)
.066 1.953
(X5)
.024 .456
(X6)
.017 .356
(X7)
.024 .486
(X8)
.032 .575
(X9)
.022 .471
.249 5.170*
(X10)

(X11)
.081 1.676
(X12)
.585 11.754*
2: ZX12= P121ZX1 + P122ZX2 + P123ZX3 + P124ZX4 + P125ZX5 + P126ZX6 +
P127ZX7 + P128ZX8+ P129ZX9 + P1210ZX10 + P1211ZX11
(X1)
.648 .032
.904
(X12)
(X2)
.062 1.778
(X3)
.037 .999

176
10 ()

R2 Pjk
t
(X4)
.005 .127
(X5)
.031
.562
(X6)
.017
.332
(X7)
.004 .069
(X8)
.027 .449
(X9)
.160 3.303*
(X10)
.145 2.844*

.590 14.470*
(X11)
3: ZX11 = P111ZX1 + P112ZX2 + P113ZX3 + P114ZX4 + P115ZX5 + P116ZX6 +
P117ZX7 + P118ZX8+ P119ZX9 + P1110ZX10
(X1)
.399 .410 .907

(X2)
.024
.521
(X11)
(X3)
.119 2.500*
(X4)
.026
.554
(X5)
.019
.259
(X6)
.013
.198
(X7)
.003 .043
(X8)
.058 .744
(X9)
.250 4.041*
(X10)
.421 6.706*
4: ZX10 = P101ZX1 + P102ZX2 + P103ZX3 + P104ZX4 + P105ZX5 + P106ZX6 +
P107ZX7 + P108ZX8+ P109ZX9

(X1)
.567 .038
.998
(X10)
(X2)
.055 1.435

177
10 ()

R2 Pjk
t
(X3)
.063
.1574
(X4)
.090 2.267*
(X5)
.040
.646
(X6)
.034
.618
(X7)
.041
.714
(X8)
.104 1.575
(X9)
.722 20.253*
5: ZX9 = P91ZX1 + P92ZX2 + P93ZX3 + P94ZX4 + P95ZX5 + P96ZX6 +
P97ZX7 + P98ZX8

(X1)
.038 .031 .540
(X2)
.117 2.065*
(X9)
(X3)
.046
.774
(X4)
.136 2.314*
(X5)
.065 .709
(X6)
.017 .211
.057 .644
(X7)
(X8)
.041 .418
* P < .05
10

1 (Y) 12 (X1) (X2)
(X3)

178
(X4) (X5) (X6) (X7)
(X8)
(X9)
(X10)
(X11) (X12)
12 (Y) 69.4 (R2 = .694)
(Y) .05 2
(X10) (PY10 = .249)
(X12) (PY12 = .585)
9 (Y) .05
(X1) (PY1 = .000) (X2) (PY2 = .048) (X3) (PY3 = .003) (X4) (PY4 = .066) (X5) (PY5 = .024) (X6) (PY6 = .017)
(X7) (PY7 = .024) (X8)
(PY8 = .032) (X9) (PY9 = .022)
(X11)
(PY11 = .081)
2 (X12) 11 -

179
(X1) (X2)
(X3)
(X4) (X5)
(X6) (X7)
(X8) (X9) (X10)
(X8) 11
(X12) 64.8 (R2 = .648)
(X12)
.05 (X9) (P129 = .160) (X10)
(P1210 = .145) (X11) (P1211 = .590) 8
- (X1) (P121 = .032) (X2) (P122 = .062) (X3) (P123 = .046)) (X4) (P124 = .005) (X5) (P125 = .031) (X6) (P126 = .017) (X7)
(P127 = .004) (X8)
(P128 = .027) .05
3
(X11) 10
(X1)
(X2) (X3)

180
(X4) (X5) (X6) (X7)
(X8)
(X9)
(X10) 10
(X11) 39.9
(R2 = .399)
(X11) .05
(X3) (P113 = .119)
(X9) P119 = .250
(X10) P1110 = .421
7 (X1) (P111 = .410)
(X2) (P112 = .024)
(X4) (P114 = .026)
(X5) (P115 = .019) (X6) (P116 =.013) (X7) (P117 = .003)
(X8) (P118 = .058)
(X11)
.05
4 (X10) 9 (X1) (X2)
(X3) (X4) (X5) (X6)

181
(X7)
(X8) (X9) (X10) 56.7 (R2 = .567)
.05 (X10)
(X4) P74 = .090 (X9)
P109 = .722 .05
(X10) (X1) (P101 = .038) (X2) (P102 = .055)
(X3) (P103 = .063) (X5)
(P105 = .040) (X6) (P106 =.034)
(X7) (P107 = .041)
(X8) (P108 = .104)
5 (X9) 8 (X1) (X2)
(X3) (X4) (X5) (X6)
(X7)
(X8)
(X9) 3.8 (R2 = .038)
.05
(X9) (X2) P92 = .117 -

182
(X4) P94 = .136
(X9)
(X1) (P91 = .031) (X3) (P93 = .046) (X5) (P95 = .065) (X6) (P96 = .017) (X7) (P97 = .057) (X8) (P98 = .041)

50
.05 12
.05 38 13

183

(X4)

(X2)

(X9)

(X1)

(X11)

(Y)

(X3)

(X5)

(X6)

(X7)

(X8)

(X10)

(X12)

.05

(standardized equation)
1: ZY = PY1ZX1 + PY2ZX2 + PY3ZX3 + PY4ZX4 + PY5ZX5 + PY6ZX6 +
PY7ZX7 + PY8ZX8 + PY9ZX9+ PY10ZX10 + PY11ZX11+ PY1ZX12
2: ZX12 = P121ZX1 + P122ZX2 + P123ZX3 + P124ZX4 + P125ZX5 +
P126ZX6 + P127ZX7 + P128ZX8+ P129ZX9 + P1210ZX10 + P1211ZX11
3: ZX11 = P111ZX1 + P112ZX2 + P113ZX3 + P114ZX4 + P115ZX5 + P116ZX6 +
P117ZX7 + P118ZX8+ P119ZX9 + P1110ZX10
4: ZX10 = P101ZX1 + P102ZX2 + P103ZX3 + P104ZX4 + P105ZX5 + P106ZX6 +
P107ZX7 + P108ZX8+ P109ZX9
5: ZX9 = P91ZX1 + P92ZX2 + P93ZX3 + P94ZX4 + P95ZX5 + P96ZX6 +
P97ZX7 + P98ZX8
13

184
2.2 R2FM
(generalized square multiple correlation)
R2FM = 1 (1 R21) (1 R22) (1 R23) (1 R24) (1 R25)
R2FM = 1 (1 .694) (1 .648) (1 .399) (1 .567) (1 .038)
= .9730
3.

3.1 (measure of goodness of fit Q)

(R2FM = .9730, R2OM = .9720)


2
1 RFM
Q=
2
1 ROM
1 .9730
=
1 .9720

= .9642
3.2 W 2 (N = 364, d = 38)
W = (N d)logeQ
= (364 - 38)loge(.9642)
= 12.8592
11

R2FM R2OM

W
()

(Q)
.9730
.9720
.9642
12.8592

185
11
(R2FM) .9730

(R2OM) .9720 (Q)


.9642 Q W
12.8592 2 df = d (d = 38)
.05 222.05 = 43.773 W 2
Q .05

2
(X2)
(X9) (X4)
(X9) (trimmed model) 14

186

(X2)

(X4)

(X9)

(X1)

(X11)

(Y)

(X3)

(X5)

(X6)

(X7)

(X8)

(X10)

(X12)

.05

14 (trimmed model)
4.
2

187
4.1 15
364
1 2 1

364 100

(X9)

.146
(X4)
.124

.415

(X11)

-.136
.237

(Y)

(X2)

(X3)

.244
.737

.097 .729

(X10)

.164
.154

.648

(X12)

(standardized equation)
1; ZY = PY10ZX10 + PY12ZX12
2; ZX12 = P129ZX9 + P1210ZX10 + P1211ZX11
3; ZX11 = P113ZX3 + P119ZX9 + P1110ZX10
4; ZX10 = P104ZX4 + P109ZX9
5; ZX9 = P92ZX2 + P94ZX4
15 2

188
4.2 (Pjk)
(R2) ( 12)
12
(Pjk)
(R2) (
2)
t

R2 Pjk
1: ZY = PY10ZX10 + PY12ZX12
(X10)
.638 .244
6.647*
.648 17.653*
(Y)
(X12)
2: ZX12 = P12ZX9 + P910ZX10 + P911ZX11
(X9)
.661 .164
3.332*
(X10)
.154
2.905*
(X12)

(X11)
.737 19.060*
3: ZX11 = P113ZX3 + P119ZX9 + P1110ZX10
(X3) .371 .136 2.535*
.415
6.807*
(X11) (X9)
(X10)
.237
3.984*
4: ZX10 = P104ZX4 + P109ZX9

(X4)
.526 .097
2.302*
(X9)
.729 20.109*
(X10)
5: ZX9 = P92ZX2 + P94ZX4

(X2)
.034 .124
2.2665*
(X9)
(X4)
.146 2.394*
*P < .05

189
12
2
1 (Y) 2
(X10)
(X12) 2

(Y) 63.8 (R2 = .638) 2

(Y) .05 (X10) (PY10 = .244) (X12) (PY12 = .648)


2 (X12) 3
(X9)
(X10)
(X11) 3
(X12) 66.1 (R2 = .661)
3 (X12) .05
(X9) (P129 = .164) (X10) (P1210 = .154)
(X11) (P1211 = .737)
3
(X11) 3
(X3)
(X9)

190
(X10) 3
(X11) 37.1
(R2 = .371) 3
(X11) .05
(X3) (P113 = .136 )
(X9) (P119 = .415)
(X10) (P1110 = .237)
4 (X10) 2
(X4) (X9) (X10) 52 .6 (R2 = .526) 2
.05 (X10)
(X4) (P104 = .097) (X9)
(P109 = .729)
5 (X9) 2 (X2)
(X4) (X9) 3.40 (R2 = .034) 2
.05 (X9) (X2) (P92 = .124)
(X4) (P94 = .146)

12 12
.05

191

5.
(Y)
(direct effect) (indirect effect) (total effect)
( 13)
13


(X9)
(Y)
(X10)
(X12)
(X11)
(X1) DE
0
0
0
0
0
IE
0
0
0
0
0
TE
0
0
0
0
0
(X2)
DE
.124
0
0
0
0
IE
0
.090
.072
.068
.073
TE
.124
.090
.072
.068
.073
DE
0
0
(X3)
IE
0
.065
TE
0
.065
DE
.146
.097
0
0
0
(X4)
IE
0
.106
.109
.120
.120
TE
.146
.203
.109
.120
.120
DE
0
0
0
0
0
(X5)
IE
0
0
0
0
0
TE
0
0
0
0
0

DE
0
0
0
0
0
(X6)
IE
0
0
0
0
0

192
13 ()


(X9)
(Y)
(X10)
(X12)
(X11)
TE
0
0
0
0
0

DE
0
0
0
0
0
(X7)
IE
0
0
0
0
0
TE
0
0
0
0
0

DE
0
0
0
0
0
(X8)
IE
0
0
0
0
0
TE
0
0
0
0
0
DE
0
.729
.415
.164
0
(X9)
IE
0
0
.173
.545
.638
TE
0
.729
.588
.709
.638
DE
.237
.154
.244
IE
0
.175
.213
TE
.237
.329
.457
DE
.737
0
(X11) IE
0
.737
TE
.737
.737
DE
.648
(X12)
IE
0
TE
.648

13

.05
( ,
2546, 130 -132)

193


(X10) (X11)
(X12)
.213 .100 .592

(X3)
(X4)
(X9) (X10) (X11)
(X3)
(X11)
(X12)
.045 (X4) (X10)
(X11)
(X12)
.060
(X9) (X10) (X11) (X12) .821

194
(X10)
(X11)
(X12)
.262
(X11)
(X12)
.451


(X9)
.821 (X12)
(X10) (X11)
(X4)
(X3)
.592 .475 .451 .060 .045
(X1)
(X2) (X5) (X6) (X7)
(X8)

195


(focus group discussion)


41-50


7

196





2
0.592 0.451


1. (focus group discussion)

197


(focus group discussion))

198











199


















( 14)

200
14

1.

1.
1.
2.
2.
3.
3.
4.
5.
6.
7.

1.
1.
2.
2.
3.
3.

4.
4.

5.
5.
6.
6.
7.

1.
1.

201
14 ()

2.
3.
4.

2.
1.
2.
3.

1.
2.
3.
4.

2.

3.
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5.

1.

2.

3.

1.
2.
3.
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5.
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7.

202
14 ()

1.
2.
3.
4.

3.

1.
2.
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1.
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6.

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2.

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203
14 ()

1.

2.
3.
4.
4.

1.
2.
3.
4.

1.
2.
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4.
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6.

1.

2.
3.
4.

1.
2.
3.

4.
5.
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7.

1.
2.
3.
4.
5.
6.
7.

204
14 ()

1.
2.
3.
4.

1.

2. win-win
3.
4.

2. (focus group discussion)



3




(focus group discussion)



205





206




( 15)
15

1.

1.
1.

2. 2.

3. 3.
4.

1.
1.
2.
2.
3.
4.

3.
4.
5.

207
15 ()

2.

1.

1.

2.
2.

3. 3.
4. 4.

1.
1.

2. 2.

3. 3.
4.
4.
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5.
6.
7.

1.
1.
2.
2.
3. 3.
4.
4.

208
15 ()

1.
2.
3.

3.

4.

1.
2.
3.
4.

1.

5.
6.

1.

2.

3.

4.

1.
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6.

1.

209
15 ()

2. 2.
3.
3.
4.
4.

5.
5.
6.
6.
7.

1.
1.
2.
2.
3.
3.

4. 4.
5.
5.

3. (focus group discussion)


210


(focus group discussion)

211



212




/


( 16)
16

1.

1.
1.
2.
2.
3.
3.
4.
4.

5.

6.

213
16 ()

1.
2.
3.
4.
5.
6.
7.

1.
2.
3.

4.

2.

1.
2.
3.
4.

1.
2.
3.
4.

5.
6.
7.

1.
2.
3.
4.
5.

1.

2.
3.
4.

214
16 ()

5.

1.
1.

2. 2.
3.
3.
4.
4.
5.
5.

6.
6.
7.

1.
1.
2.
2.
3.
3.

4. 4.
3.

1.
1.
2.
2.
3.
3.
4.
4.

215
16 ()

5.
6.

1.
1.
2. 2.
3.
3.
4.
4.
5.
5.

6.
6.

7.

1.
1.

2.
2.
3.
3.

4. 4.
5.
6.

216
4. (focus group discussion)


3




(focus group discussion)










.

systemting

217





( 17)

218
17

1.
1.
1.

2.
2.

3. 3.
4.
5.
6.
7.


1.
1.
2.
2.
3. 3.
4. 4.
5.
6.

1.
1.
2.
2.

219
17 ()

3.
3.

4. 4.
5.
6.


1. (focus group discussion)



2
(on-the job training)

(off-the job training)
/2 /2 /1
/1

220










221


( 18)

222
18

1.
1.
1.
2.
2.

3. 3.
4.
5.
6.
7.

1.
1.
2.
2.
3. 3.
4. 4.
5.

1.
1.
2.
2.
3.
3.

223
18 ()

4.
5.
2.
1.

2.

3.

1.
2.

3.
4.
5.
6.
7.

1.
1.
2.
2.
3. 3.

4. 4.
5.
6.
7.

1.
1.

224
18 ()

3.

2.
3.

4.
5.

2.
3.
4.
5.

1.
2.

1.
2.

3. 3.
4.
5.
6.

1.
1.
2.
2.
3. 3.

4. 4.
5.
6.

225
18 ()

1.
2.
3.

4.

1.
2.
3.
4.

2. (focus group discussion)






2
(on-the job training)

(off-the job training) /2
/2 /1

226







.

















227




( 19)
19

1.

1.
1.
2.
2.

3.
3.

4.

228
19 ()

1.
2.

1.
2.

3.

3.

4.
4.

1.
1.

2.
2.
3.
3.
4.
2.

1.
1.
2.
2.

3.
3.
4.
4.

1.
1.

229
19 ()

2.

2.

3.
3.

4.
4.

5. 5.
6. 6.

1.
1.
2.
2.
3.
3.
4. 4.
3.

1.
1.

2.
2.

3.
3.

4.
4.

5.

230
19 ()

1.
2.
3.

6.

1.
2.
3.

4.

4.
5.

1.
1.
2.
2.
3.
3.
4.

1.
1.

2.
2.
3.
3.
4.
4.

5.

231
19 ()

6.

1.
1.
2.
2.
3.
3.
4.
4.
5. 5.
6. 6.

1.
1.
2.
2.
3.
3.
4. 4.

5.
6.

7.

232
3. (focus group
discussion)



2
(on-the job training)

(off-the job training) /2
/2 /1












.

//

233



(focus group)
















win-win



234


( 20)
20

1.

1.
1.
2. 2.
3. 3.
4.
4.
5.

235
20 ()

1.
2.
3.
4.
5.
6.

1.
2.
3.
4.

2.
1.

2.
3.
4.

1.
2.
3.
4.
5.
6.

1.
2.
3.
4.

5.
6.

1.
2.
3.

4.

236
20 ()

5.

1. 1.

3. 3.

4.
4.

5.

2.
2.
3.
3.

1.
1.

2.
2.
3. 3.
4. 4.

5.

237
20 ()

3.
1.

1.

2. 2.
3. 3.
4.
4.
5.

6.
7.

1.
1.

2.
2.
3. 3.
4. 4.

5. 5.

6.
6.
7.

238
20 ()

4.

1.
2.
3.
4.

1.
2.
3.

1.
2.
3. win-win
4.

1.
2.
3.

4.
4.
5.
6.
7.

1.
1.
2.
2.
3. 3.

4. 4.
5. 5.
6. 6.
7.

239
20 ()

1.

1.

2.
2. win-win
3. 3.
4. 4.
5.

1.
1.

2. 2.
3. 3.

4.
4.
5.
6.

7.

1.
1. 5
2.
2. TQM
3.
3.
4. 4.
5.
5.

240
20 ()

6.

7.

1.

2.
3.
6.
1.

2.
3.
4.

1.
2.
3.
4.
5.

1.

6.

1.
2.
3.

1.
2.

1.
2.
3.
4.
5.

1.

241
20 ()

2. 2.
3. 3.
4.

(focus group discussion)






3


242

4 ( 7 2554)

1.

2.
3.


1.
2.
3.

4.
5.
6.
7.

1.
2.
3.
4.
5.
6.
7.
8.

243
9.
10.
11.

1.
2.
3.
4.
5.
4
1. (Lecture)

2. (Panel Discussion)
3-5 (Moderator)

3. (Group Discussion)


5-15

( ,
2548, 102)

244
(7
2554)
1.
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
1.10
2.
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
3.
3.1
3.2

245
3.3
3.4
3.5
3.6
3.7
4.
4.1
4.2
4.3
4.4
4.5
4.6
4.7





(focus group discussion)

( 7 2554)
Management Development Center (1989, pp. 152153)
1. (workshop)

246
2. (exercise)

3. (demonstration)

4. (coaching)

5. (management game)






(7 2554)


Davies (1971, p. 266)
4 (1) (2)

247
(3) (4)

1.
1.1
1.2
1.3
1.4
1.5
1.6
2.
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
3.
3.1
3.2
3.3
3.4
3.5
3.6
3.7

248
3.8



(participative change)

(7 2554)
1. (role-playing)



2. (case study)


3. (sensitivity training or training group)



4. (fishbowl)
2

249


5. (synndicate method)
5-11

5



(quantitative research ) (qualitative
research )




2
1.
7,851
(multistage random sampling)
Krejcie and Morgan (1970, pp. 607-610) 364 1
364
4
1-2 5

251

2 (trimmed
model) 1 2
1 364

2. (focus group discussion)


18
4
14
( )
3 1 2
3

1


2

(simple correlation)
3

(path analysis) Specht ( 3)

252
4
(focus
group discussion)
(content analysis)

1.






253
2. 4

3.


254





.05

.05

.05

.05

255

.05

.05
3

(Y)
(direct effect) (indirect effect) (total effect)



.05





.213 .100 .592

256





.045


.060



.821
.262


.451



.821

257




.592 .475 .451 .060 .045
4






1.
1.1





258
1.2









1.3




2.
2.1

2.2

2.3

2.4

259

2.5



3.
3.1







3.2





3.3




260
4.
4.1


4.2
systemting




4.3

1.
1.1






261
1.2




1.3



1.4



2.
2.1



2.2

2.3

262



3.
3.1






3.2
//



3.3

3.4




263

win-win

4.5

4.6



4.7

264


1.

1.1

3

3


(situational leadership theory)




(Hersey et al., 1996)

(Fiedler, 1976)
1.2

265

(2552)





(Gardner, 1990; Yukl, 1998)
1.3

6






( , 2543; Bennis, 1989)

266

( , 2550)



Bass
and Stogdill (1990)






(Bass & Stogdill, 1990)



Hersey et al. (1996)


(Ohio
State University)

(Arnold, Feldman, & Daniel, 1986)
2.

267
2.1







(Gardner, 1990;
Ivancevich & Matterson, 1996)
(2535)



2.2

268



(2535)


(maturity level)
(task & relationship) (Hersey et al., 1996)
2.3




(2535)





(Dessler, 1998; Wright et al., 1998)

269
2.4

(1)

(2)

(3)



( , 2543;
Frigon, 1996; Patton, 1997; Shinn, 1986) Gardner
(1990)



(Bass & Stogdill, 1990)
3




270
2.5








(Bass, 1985)
Hersey et al. (1996)



(Ohio state university)


(participation) (process of
discussion) (Arnold, Feldman, & Daniel, 1986)
4
(.. ) (2540)

2.6

271



(Hersey et al., 1996)



(Adair, 2003; Ulrich et al., 1999)
3.

(on the job training)









DuBrin (1998)

272

(off-the job training)











3
1.
1.1




273


1.2

1.3

2.
2.1

274


2.2

2.3


275
2.4


3.
3.1

3.2

3.3

3.4

3.5

276
3.6

278


() (1)

(2) (3)

(4)
3
1

2 86 ( 1-86)
1.
2.
3.
4.
3
33 ( 87-120)



279
1:
3
1.
 1.
 2.
2.
 1. 30-40
 3. 51-60
 2. 41-50
 4. 60
3.
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 3.
 4.
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 2. 1-3
 3. 4-6
 4. 7-10
 5. 10
5.
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 3.
 4.

280
2:
: 3

5
4
3
2
1

1
2
3
4
5
6
7

8
9
10


5 4 3 2 1

281

11

12

13

14


15
16

17
18
19
20
21

22

23
24

25

26


5 4 3 2 1

282

27
28
29
30
31
32
33
34
35
36
37
38
39


5 4 3 2 1

283

40
41
42
43
44
45
46
47
48

49
50
51
52
53

54


5 4 3 2 1

284

55
56
57
58

59
60
61
62

63
64
65
66
67
68
69


5 4 3 2 1

285

70
71
72
73

74
75
76
77
78
79

80
81

82
83
84


5 4 3 2 1

286


5 4 3 2 1

85

86

3:
: 3

5
4
3
2
1

87
88
89
90


5 4 3 2 1

287

91

92

93

94

95
96

97

98
99

100

101

102

103

104
105


5 4 3 2 1

288

106

107


108

109

110

111

112

113

114

115

116

117
118
119


5 4 3 2 1

289

120


5 4 3 2 1

290

291
./../

(Focusgroup)
( )



() () ()
()


(Focusgroup)

. .



( . )

292
-- --

293

(validity)
1. . .
2. .
()
3. . . 9

4. .
(
)
5.
( )

294

295

(Focus Group Discussion)

1. ()

-
-
-
-
2.

-
-
-
3.

-
-
4. .
.

-
-
5. . .

296
-
6.

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-
-
-
7.

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8. . .

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9. . .

-
-
10. .
.

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-
-

297

11. . .

-
-
12. .

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13.

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-
14.

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15. . 4

-
16.

-
-

298

17.

-
-
-
18.

299

300

(focus group discussion)


7 .. 2554
13.00 . - 16.30 . 4

1 (focus group
discussion)

301

2 (focus group discussion)

302
3 . (focus group
discussion)

4
(focus group discussion)

303

5 (focus group discussion)


6 .

304

305
9

10

306

11

307

1
2
3
4
5
6
7

8
9
10
11
12

IOC

(item-total correlation)

0.8
0.8
0.8

.475
.736
.264

0.8
0.6
0.8

.495
.461
.641

0.8

.685

.689

1
1

.718
.757

.810

.676

308
IOC

(item-total correlation)

.681

0.8

.784

.701

.696

.661

18

.650

19

.610

20

.716

21

22

1
1

.468
.699

0.8

.306

13

14


15
16

17

= 0.884

23
24

25

0.8

.547

0.8

.343

26

0.8

.415

309

27
28
29
30
31

32

33

34

35

36

37

38
39

IOC

(item-total correlation)

0.6

.747

0.6

.562

0.6

.609

0.6

.747

0.6

.712

0.6

.612

0.8

.451

0.6

.806

0.8

.814

0.8

.577

0.8

.722

0.8

.713

0.8

.754

0.8

310

40

41

42
43

44

45

46

47
48

= 0.867

49
50

51
52
53

IOC

(item-total correlation)
.710

0.8
0.8

.768
.466

.564

.308

.419

.471

.394

.480

.740

1
1
1

.706
.693
.743

311

IOC

(item-total correlation)
.757

54
55

0.6

.563

0.8

.567

56

.648

57

.719

.746

.739

.706

.686

.739

.685

.679

.653

.781

.801

58

59

60

61

62


63
64

65

66

67

68

312

IOC

69

70
71
72
73

74
75
76

= 0.945

77

78
79

(item-total correlation)
.863

.835

0.8
0.8

.582
.742

0.8

.812

0.8

.673

0.8

.679

.738

.695

.733

.728

313

80
81

82
83
84
85
86

87
88
89
90

= 0.921

IOC

(item-total correlation)
.694

.712

.701

0.8

.637

1
1

.585
.624

1
1

.720
.620

.743

.759

0.8

.759

0.8

.826

314

91

92

93

94

95
96

97

98
99

100

101

102

103

104

IOC

(item-total correlation)

.802

.858

0.8

.659

0.8

.711

.628

.692

1
1

.815

.764

.743

.797

.790

0.8

.750

0.6

.763

.751

315

105
106

107


108


109

110

111

112

113

114

115

116

117
118
119

IOC

(item-total correlation)

0.8

.651

0.8

.765

0.8

.771

.746

.735

.824

.843

0.6
1

.669
.736

.775

0.8

.727

0.8
1
1

.528
.775
.689

0.8

316

IOC

120

= 0.960

(item-total correlation)
.825
.695


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: .

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