100

1Good morning sirmadam

2Good afternoon ladies and gentlemen
3Good evening miss Price
4How are you today Mr Brown
5Im quite well thank you.
6Hs good to see you again sirmadam
7Nice to meet you sir.
Titles
8Are you Mrs.Best
9You must be professor Ford.
10May I know your namesirmadam
11Heres a letter for you Dr white.
12youre wanted on the phoneCaptain Smith.
13Welcome to our hotel miss Henry.
14May I be of service to youMr Baker
15Can I help you Ms Blake
16Would you take the seat young lady
Offering Help
17May I help you
18Can I help you
19What can I do for you
20 May I take your ba for you
21 May I help you with your suitcase
22 Would you like me to call a taxi for you

23 Thank you very much.

24 Thanks for the trouble .
25 Itsvry kind of you
26 Nothanks.
Answers to Thanks
27 Youre welcome.
28 Not at all.
29 Thats all right.
30 Dont mention it.
31 Its my plcasurc.
Expressing welcome
32 Welcome sirmadam
33 Welcome to our hotel sir madam
34 Welcome to our western restaurant.
35Were glad to have you here.
36Im always at your service sir madam
Apologies
37Im sorrysir madam
38Im very sorry.
39Im sorry to trouble you.
40Im sorry to have taken so much of your time.
41Im sorry to have kept you waiting .
42Excuse me for interrupeing you.
43I hope youll forgive me.
Answers to Apology

44It doesnt matter.

45Its nothing.
46Never mind.
47Thats nothing.
48Dont bother about that.
49Dont worry about it.
50Dont apologize It was my fault.
Good wishes
51Have a good time
52Have a nice evening
55May you succeed
Parting
56 Goodbye and good luck.
57Hope youll have a nice trip.
58Wish you a pleasant journey .
59Happy landing.
60Bon voyage.
61Hope to see you again.
62Good night.
63See you Tomorrow.
SelfIntroduction
64Im henry Im from Golden Lake Hotel Imhere to meet you .

65My name is Irene Im the housekeeping Department waiter.

66Im the receptionist here welcome to our hotel.

67Reservations May I help you

68Room service May I come in
69This is Henry Adams speaking.
Affirmative Responses
70Surely.
71Certainly sir madam
72Yessirmadam
73Thats true sir madam
74Very well.
Negative Responses
75No sir madam
76I dont think so.
77Of course not.
78Im afraid thats not a good idea.
Useful Questions
79What do you prefer tea or coffee
80Woulld your please sign here
81A table for two
82 How long do you plan to stay
83Could you please spell your name
84What kind of room would you like
85May I see your passport
86May I have your tetephone number

87Whats the trouble sir

88Shall I call a doctor for you
89Dir you eyoy the play
90Do you like this song
Useful Expressions
91Enjoy you breakfast sir
92Here is the menu.
93The service guide is on the desk.
94The swimmcing pool is over there .
95Go ahead please.
96The line is busy .
97You look grest .
98Please consult the song list .
99Its a very touching story.
100Without musicthe world would be dull.