Business Communication

JOB INTERVIEWS, RESUMES, AND COVER LETTERS

Types of Communication

Types of communication
Verbal

Non-Verbal
Written Visual

Informal

or Formal

Professional/ Business Communication

Business
Who
Why

communication is professional communication

might your audience be?
is it important to consider your audience?

What

might a business or professional audience expect in this kind of communication?

Written Business Communication

Formal Clear

in TONE

in PRESENTATION

Professional-looking

Information
Information

is ORGANIZED
is CONCISE

Cover Letters
Introduces Should
Purpose

you to the Employer/ Company

include:
for writing about you

Information Information Information

about what you can do for the employer/ business/ company about future connection

Resume Types

3 Types:
Chronological

Resume

Functional
Combined

Resume
Resume

A clear, concise view of your professional history and accomplishments What you have already done Gives Employers an idea of what YOU can do for THEM based on previous experience

Other Professional/ Business Communication

Letters of Reference:
Used

to verify applicants background Used to communicate about applicants work history Used to confirm previous employment

Letters of Recommendation:
Say

good things about your work and personal abilities/ habits (Bias) Used to encourage new potential employers to hire you

Phone calls or emails to check references are more common in many hiring processes

Completing a Resume and Cover Letter

Complete a rough draft of each of these pieces

These will then be typed

Can be added to a Professional Portfolio (start one now)