Gladys Collazo

1201 Legacy Dr. Apt. 1214 Plano, Tx 75023 Gladyscollazo@my.unt.edu (469)-268-8185 Objective: To become a parent orientation leader for summer 2014 at the University of North Texas. Summary of Qualifications
Over 2 years of customer service experience Excellent communication, collaboration, and time management skills Respectful with interaction amongst cultural diverse population at varying levels Fluent in English and Spanish Proficient with computers

Education
Bachelors
University of North Texas Areas of interest: Business and Finance

GPA: 3.1
Expected Graduation: 2017 Denton, TX

Professional Skills
Student Affairs Co-hosted a personal development program to make residents feel that they are not alone. Interacted with 30 residents a week which increased attendance to in hall programs. Redesigned programs for more efficiency which resulted in student engagement and program satisfaction. Planned and implemented 2 programs per semester while staying under budget. Communication Comfortable with dispute resolution Served as Victory Hall Association social media strategist such as: Facebook, Twitter, and Instagram. Completed all projects in a timely manner. Leadership Effective use of social media to promote designated events. Resolved problems within organizations through active listening and cooperative mediation resulting in increased productivity and efficiency of day-to-day operations. Maintained composer in stressful situations

Student Organizations and Affiliations

Resident Hall Association Victory Hall Association National Residence Hall Honorary Christian Students

Honors and Awards

Induction to National Residence Hall Honorary rd 3 place Canstruction Employee of the month at Babies R Us July 2012

Employment History
Cashier Babies R Us Cashier McDonalds June 2012- current Plano, TX January 2012 April 2012 Allen, TX