Proficient knowledge in the following areas o Computer hardware & software systems and programs o Computer networks, network

administration and network installation o Computer troubleshooting o Computer viruses and security o E-mail and internet programs * Advanced knowledge of and hands-on experience with technical aspects of information technologies such as networking, voice systems, Web & email system management, databases & all IT systems, protocols and procedures * Knowledge of input and output devices * Effective communications, presentation and listening skills * Strong management and supervisory skills * Analytical and problem solving skills * Decision making skills * Team building, stress management & time management skills * ISO experience would be an advantage. * Attention to detail and follow-up/coordination skills * Manages the process of innovative change effectively. * Remains on the forefront of emerging industry practices. * Attention to detail, creative & adaptable to changing situations * Demonstrated Team Management, Process Management & People Management Skills * Resourceful and proactive