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!u bn kh9ng bit t$n' h4y b5t 6u b-ng mt t%#ng nhng cch s&u: Dear (a9am* KNnh g'% b!+ Dear <%r /r (a9am* y l mt s "8 *< "> nhng cu bn c th ni t%#ng l th t%&ng t%/ng: C am >r%t%ng %n re8ly t/ y/ur letter /. O <e8tember regar9%ng y/ur /utstan9%ng %n3/%ce0 -A% 3%t th P trQ l#% l th ca Ang7b! g'% ng!y O thng R 3M t# h a 2n cha Ic thanh t/n ca cAng ty Ang7b!0 Surther t/ /ur c/n3ersat%/n* C=m 8lease9 t/ c/n.%rm /ur a88/%ntment ./r R0TUam /n -ues9ay* V ,anuary0

-he/ nh chWng ta tra/ X%* tA% r:t 3u% Ic Yc nhZn l&ch h[n ca chWng ta 3!/ h\% R6TU sng th] Ja ng!y V thng ^0 C >/ul9 be grate.ul %. y/u c/ul9 atten9 t/ th%s matter as s//n as 8/ss%ble0 -A% s_ r:t cQm 2n nu Ang7b! c thP g%Q% ;uyt 3:n M n!y c!ng sBm c!ng t`t0 Writing a formal letter (continued) Vit th trang trng (phn tip) C. y/u >/ul9 l%)e any .urther %n./rmat%/n* 8lease 9/n=t hes%tate t/ c/ntact me0 t%n g4* Y%n c] l%"n hb 3B% tA%0 !u bn mun ng(i t& t%? l(i' bn c th "it cu s&u y @ #n cui th: C l//) ./r>ar9 t/ hear%ng .r/m y/u0 -A% r:t m/ng sBm Ic nghe h\% m ca Ang7b! !u bn b5t 6u b-ng Dear (r' Dear (rs' Dear (%ss' h&y Dear (s' bn n$n kt thc th b-ng c<m s&u: L/urs s%ncerely* KNnh th0 Auy nhi$n' nu bn b5t 6u l th b-ng Dear <%r' Dear (a9am' h&y Dear <%r /r (a9am' h4y *+ng cu s&u: L/urs .a%th.ully* KNnh th0 B&u h4y k. t$n c1& bn @ *Ci t%Cc khi in t$n 6y 1 c1& bn0 Writing an email Vit th in t Ah iDn t3 th(ng Ec "it thF# phong cch thn mt hGn th t&y' ch# *+ "Ci m<c 8ch c9ng "iDc h&y H4 hi0 In lu9n lu9n n$n "it Tiu ch# th' t%#ng tm t5t m<c 8ch c1& th t%#ng "i tJ ng5n0 K nhi>u cch bt u th in t trong cng vic khc nh&u' nhng th9ng th(ng ng(i t& *+ng t$n th(ng g/i i "Ci th c9ng "iDc cLng nh th c nhn nu bn bit t$n ng(i nh n0 ,h9ng c6n thit ;h?i *+ng tJ Dear' nhng mt s ng(i th8ch *+ng nh th0 !i chung' ni *ung th c9ng "iDc n$n ng5n g/n " i thMng "# ni *ung0 !u bn c g3i tp tin nh km' bn nhC ;h?i ni %= t%#ng ;h6n ni *ung c1& th0 kt th c th in t c nhn' bn c th *+ng cc cu ging nh th t&y thn m t0 K nhi>u cch kt th c th in t trong cng vic' nhng th(ng *+ng cc cch s&u: Gegar9s* KNnh th0 K%n9 regar9s* KNnh th0 Jest regar9s* KNnh th0 c%th )%n9 regar9s* KNnh th0 A%#ng th iDn t3 t%#ng c9ng "iDc' cui th bn n$n "it h/ t$n 6y 1' tN chc' " 2& chO li$n hD c1& bn0 au Ang7b! cn th"m thAng