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PERSONALITY DEVELOPMENT

Meaning
A persons : Looks Qualities Character Attitude Communication Individuality Nature Body Language

Positive Personality Qualities


Friendly And Positive Attitude
Tolerant, Willing To Accept Responsibility, People Oriented Helpful To The Guests Courteous And Efficient He Should Be In Business With His Body And Spirit Neat Appearance Demonstrates fair and decisive leadership skills.

Excellent communicator Innovative and creative Strong attention to detail

P: Polite, Pleasant, Proficient, Peaceful, Patient E: Efficient, Easy-going, Empathetic, Elegant, Energetic, Experienced R: Responsible, Receptive, Reliable, Rational, Recommendable S: Self-assured, Sincere, Skilful, Smiling, Self-accepting Sensitive O: Obedient, Obliging, Optimistic, Outstanding N: Noble, Neat, Nonviolent A: Adaptable, Agreeable, Alert, Ambitious, Accountable L: Leader, Likeable, Lively, Level headed, Literate I: Instinctive, Impressive, Innovative, Informative T: Thoughtful, Trustworthy, Thankful, Tolerant, Tactful, Talented Y: Youthful, Yield

What is Personality Development?

Importance of Personality Development


Personality development grooms an individual and helps him make a mark of his/her own Personality development goes a long way in reducing stress and conflicts.

Personality development helps you develop a


positive attitude in life Personality development helps an individual to inculcate positive qualities like punctuality, flexible attitude, willingness to learn, friendly nature and eagerness to help others

A Customer
A customer is the most important person in any business A customer is not dependent upon us. We are dependent upon him/her. A customer is not an interruption of our work. He/she is the sole purpose of it. A customer does us a favour when he comes in. We arent doing him a favour by waiting on him/her.

A customer is an essential part of our businessnot an outsider. A customer is not just money in the cash register. He/she is a human being with feelings and deserves to be treated with respect. A customer is a person who comes to us with needs and wants. It is our job to fill them. A customer deserves the most courteous attention we can give him/her. He/she is the lifeblood of this and every business. He/she pays your salary. Without him we would have to close our doors.

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