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DEFINITIONS OF MARKETING

1. Marketing is the economic process by which


goods and services are exchanged between the
producer and the consumer and their values
determined in terms of money prices.

2. Marketing originates with the recognition of a
need on the part of a consumer and terminates
with the satisfaction of that need by the delivery
of a usable product at the right time, at the right
place and at an acceptable price.


IMPORTANCE OF SEGMENTATION
Better matching of customer needs

Enhanced profits for business

Better opportunities for growth

Retain more customers

Target marketing communications

Gain share of the market segment


BASIS OF SEGMENTATION
A Demographic
Age, sex, family size
Income, occupation, education
Religion, race, nationality
B Geographic
Region of the country
Urban or rural
C Behavioral
Product usage - e.g. light, medium, heavy users
Brand loyalty: none, medium, high
Type of user (e.g. with meals, special occasions)
D Psycho graphic
Social class
Lifestyle type
Personality type

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