Chng 1: Gii thiu tng quan v cng ty CONTINENTIAL LOGISTICS
1.1. Qu trnh hnh thnh v pht trin ca Cng ty Con-Log
Trong xu th ton cu ha nn kinh t th gii ang din ra si ng, t nhng nm 90 cho n nay, hng lot cc hip c v hip nh giao lu thng mi gia Vit Nam v cc nc ra i nh ASEAN, CEPT, hip nh thng mi Vit M to iu kin a sn phm ca Vit Nam thm nhp vo th trng th gii. Nm c nhu cu khng th thiu ca cng tc giao nhn hng ha xut nhp khu nn nm 2010 cng ty c phn Continential Logistics c thnh lp v i vo hot ng theo Giy php kinh doanh s 0312153097/Q-KHT ca s K Hoch v u T ngy 05 /02/2010. Tuy cng ty mi i vo hot ng hn 3 nm nhng cng ty ang ngy cng pht trin v to c v th ca mnh trn th trng v lun c c s tn nhim ca khch hng. Gii thiu tm tt v cng ty: - Tn Giao Dch trong nc: Cng ty C Phn CONTINENTIAL LOGISTICS - Tn Giao Dch quc t: CONTINENTIAL LOGISTICS CORPORATION - Tn vit tt : CON-LOG CORP - Gim c : Trn Phong - Loi hnh doanh nghip: Cng ty C Phn - Vn iu l: 1.000.000.000 VND - M s thu: 0312153097 - S lng nhn s: 18 nhn vin - Tr s chnh : 117-119/Phan Xch Long-P7- Qun Ph Nhun - in thoi: 08-38 114 714 Fax :08 39 484 049 - Website: www.conlogco.com 1.2. Chc nng kinh doanh chnh ca Cng ty CP Con-log Ngnh ngh kinh doanh ng k ca cng ty : Dch v i l tu bin, dch v i l vn ti ng bin, vn ti hng ha ng thy ni a bng phng tin c gii, hot dng dch v h tr trc tip cho vn ti ng thy ni a, dch v h tr lin quan n vn ti nh : hot ng ca cc i l lm th tc hi quan, ly mu, bao gi hng ha, kim m, hot ng ca cc i l vn ti hng ha bng ng hng khng. Vn ti hng ha bng t (tr t chuyn dng), xe my. Bun bn mt s mt hng nh: my mc, thit b in, nng lm thy sn, gch, xi mng Chc nng hot ng chnh ca cng ty: Giao nhn hng ha xut nhp khu theo s yu cu ca khch hng: - Thay mt ngi xut khu: Theo nhng ch dn ca ngi gi hng cng ty CON-LOG s: + Nghin cu nhng iu khon trong cc chng t thanh ton nh th tn dng v tt c nhng lut l ca chnh ph p dng trong vic giao hng nc xut khu, cng nh bt k nc qu cnh no v chun b nhng chng t cn thit cho vic xut khu. V cc chng t ny thng do nhn vin cng ty CON-LOG n khch hng ly nh: invoice, packing list + Thay mt ch hng lm th tc xin giy php xut khu + ng gi hng ha, tnh ton phng thc vn ti, t vn tnh cht hng ha v lut l nu c nc xut khu hay nc qu cnh. + Tin hnh vic lu kho nu cn cn o hng ha + Mua bo him cho hng ha nu cn. + Vn chuyn hng ha n cng, m nhn vic khai hi quan, cc th tc giao nhn ti cng, chng t lin quan nh: gim nh, kim dch v giao nhn cho ngi chuyn ch. - Thay mt ngi nhp khu: Theo ch dn ca ngi nhn hng, cng ty CON-LOG s: + Thay mt ngi nhn hng gim st vic chuyn ch hng ha khi ngi nhn hng lo liu phng tin vn ti. + Nhn v kim tra tt c chng t lin quan n vic vn chuyn hng ha. + Nhn hng t ngi chuyn ch v thanh ton tin cc nu c yu cu. + Thu xp vic khai bo hi quan, tr l ph, thu v cc chi ph cho hi quan. + Giao hng khi lm th tc hi quan cho ngi nhn hng. + Khi c yu cu c th gip ngi nhn hng khiu ni i vi ngi chuyn ch v tn tht hng ha nu c. + Gip ngi nhn hng trong vic lu kho, phn phi khi c yu cu. - Cc dch v khc: Ngoi cc dch v giao nhn nu trn, cng ty cn cung cp cc dch v khc theo yu cu ca khch hng, cc dch v ny c th pht sinh trong qu trnh vn chuyn ca hng ha hoc dch v khc nh dch v gom hng l (consolidation). Cng ty s thay mt khch hng ng tn xut nhp khu hng ha, lm tt c chng t nh: hp ng, invoice, packing list, ln t khai hi quan, tnh thu, ng k t khai v lm tt c cc th tc Hi Quan. Vn chuyn hng ha t cng hoc t sn bay v kho ca khch hng v ngc li. Thanh ton chi h tt c cc chi ph: nng h, ph vn chuyn, l ph hi quan, ph vn chuyn v kho, ph lao v... 1.3. nh hng pht trin Cng ty c nh hng pht trin theo chin lc lm i l ca nc ngoi Vit Nam, ng thi tm kim them i tc nc ngoi hp tc pht trin. Vi tiu ch hot ng Khng ch hng t, ch s khng c hng, CON-LOG hot ng da trn nguyn l chn khch hng nh trc ph hp vi quy m v ngun vn hin c ca cng ty v tin hnh tip cn vi cc khch hng va v ln hn trong nhng nm sau. Tin hnh tuyn dng thm ngun nhn lc cho cng ty c th p ng c nhu cu pht trin ca cng ty. Nng cao trnh chuyn mn cho i ng nhn vin ca cng ty p ng c nhng nh hng pht trin trn. 1.4. C cu t chc ca Cng ty Con-Log 1.4.1. C cu t chc S 1.1: c cu t chc ca Cng ty Con-Log
C cu t chc ca cng ty CP CON-LOG theo m hnh qun l trc tip. Gim c l ngi c quyn hn cao nht v cng l ngi chu trch nhim i vi kt qu hot ng ca cng ty. Cc nhn vin ca cng ty lm vic vi tinh thn t gic theo nguyn tc: Lm ht vic ch khng phi ht gi. BAN GIM C K TON + NHN S PHNG GIAO NHN PHNG CHNG T
PHNG KINH DOANH
1.4.2. Chc nng cc phng ban - Ban gim c: gm c gim c v mt ph gim c. y l c quan u no ca cng ty, chu trch nhim cho mi hot ng sn xut kinh doanh, l ni a ra nhng nh hng pht trin v s tn ti ca cng ty, cng nh nhng chnh sch v quyn li cho nhn vin. - Phng k ton/ nhn s: Theo di v cn i ngun vn, hch ton cho b phn kinh doanh, qun l cc hot ng thu chi t kt qu hot ng sn xut v cung ng dch v vn ti, lp bo co ti chnh ca tng thi k ln gim c. Nhn vin nhn s theo di lch lm vic v thc hin cc chnh sch, ch i hay phc li cho nhn vin m bo mi ngi c hng y ch theo lut lao ng nh nc. - Phng chng t: Lp cc chng t cn thit lin quan n tng l hng v cc chng khc theo yu cu ca khch hng xut nhp khu hng ha, lp h s lu tr chng t v lin lc thng xuyn vi cc hng tu qua email nm gi tnh hnh vn chuyn cc l hng v thng bo cho ngi khch hng. - Phng kinh doanh (sales marketing): Nhim v ch yu ca phng kinh doanh l tm kim khch hng v gii thiu v lnh vc hot ng cng nh quyn li m khch hng s nhn c khi s dng nhng dch v ca cng ty, gii quyt mi yu cu ca khch hng:nh t vn v dch v vn ti v giao nhn, cung cp thng tin v th trng, hng ha. + Thng qua nhng phng tin thng tin i chng nh in thoi, internet, bo chv thng qua cc mi quan h, phng kinh doanh (sales marketing) s ch ng tm kim thng tin v cc doanh nghip trong v ngoi nc ang c nhu cu s dng cc dch v giao nhn hng ha v bng mi cch thuyt phc h s dng dich v ca cng ty (c th thuyt phc bng gi cc tt , cho php tr cc sau, thi hn thanh ton ph dch v lu di ) + Bn cnh vic qung b hnh nh ca cng ty, mt nhim v ca phng kinh doanh (sales marketing) thng xuyn chm sc quan tm khch hng c h lun l khch hng trung thnh ca cng ty. - Phng Operation (giao nhn): Giao hng t kho ch hng ra cng vi hng xut v nhn hng t cng v kho i vi hng nhp. Mt khc cn m nhn vic lm th tc hi quan i vi mi l hng xut nhp khu v qun l vic ng hng vo container ti bi container CY (container yard) hay ti kho hng l CFS (container freight station) sau vn chuyn container ra cng hoc ICD ri giao container cho hng tu v ly cc chng t cn thit. T chc v thc hin cc cng vic c lin quan n giao nhn hng ha xut nhp khu, thc hin cc cng vic hin trng ti cng, sn bay nh: Np t khai, kim ha, nhn v xut hng, sp xp hng ha ng vo container, thng bo lch trnh tu n i... 1.4.3. Ngun nhn lc ca cng ty i ng nhn vin gn nh, ch bao gm 18 ngi, trong : - i hc v trn i hc: 14 ngi - Cao ng: 4 ngi 1.4.2. Tin lng : Bnh qun thu nhp ca ngi lao ng trong ton cng ty tng i kh. Mt trong nhng cng c qun l ht sc quan trng l h thng tin lng, thng v cc ch khc. C s tnh ton tin lng da trn hiu qu lao ng, m bo tnh hp l cng bng cho ngi lao ng tng xng vi tnh cht cng vic. Cng ty lun m bo mc sng cho ngi lao ng h an tm phc v cng tc. Ch tng lng theo qui nh chung l: - Trnh i hc : 6 thng tng lng 1 ln - Trnh cao ng : 1 nm tng lng 1 ln Ngoi ra Cng ty cn p dng nhng bin php khuyn khch nh ch tin lng, thng, ch thng tin ph hp cho nhng nhn vin c nng lc, ham hc hi, em li li ch cho Cng ty qua 2 t bnh bu 6 thng u nm v cui nm.
BNG 1.1: Tng qu lng v thu nhp trung bnh ca nhn vin cng ty CON-LOG t nm 2010-2014 n v tnh: VN Chi tiu Nm 2010 Nm 2011 Nm 2012 Nm 2013 Nm 2014 Tng qu lng thc hin (t ng) 1,08 1,188 1,296 1,300 1,350 Thu nhp bnh qun ngi/thng (triu ng) 5,0 5,5 6,0 6,5 7,0 (Ngun: Phng k ton Cng ty CP CON-LOG) 1.5. Tnh hnh hot ng kinh doanh ca Cng ty t nm 2010-2013 To ra ngun li nhun ti a vi chi ph kinh doanh mc ti thiu l mc tiu m mi doanh nghip lun hng ti v l cch duy nht doanh nghip tn ti, pht trin, v nng cao v th ca mnh trn thng trng. Trong giai on u khi cng ty mi thnh lp, cng ty cn gp nhiu kh khn, phi u t nhiu tin vo c s vt cht v hot ng gii thiu v dch v ca cng ty, hn na do mi bc vo th trng ngun khch hng cha nhiu v tn tui t c bit n nn cng ty gp nhiu kh khn v thua l. Nhng trong nhng nm gn y vi nhng n lc ca mnh cng ty v ang dn dn khng nh c v th ca mnh trong th trng giao nhn, lng khch hng tng ln ng k, doanh thu cng nh li nhun ca cng ty cng tng dn, th hin r trong bo co tng hp sau.
BNG 1.2: Kt qu kinh doanh ca cng ty t 2010-2012 n v tnh: VN Ch tiu 2010 2011 2012 2013 Doanh thu bn hng v cung cp dch v (cha VAT) 9,103,362,004 12,917,106,921 14,242,074,068 18,500,486,000 Chi ph 1,659,654,411 2,040,503,669 2,080,814,796 2,140,110,123 Li nhun sau thu 151,508,403 209,511,024 166,870,438 401,056,431 (Ngun: Phng k ton Cng ty CON-LOG)