Fernanda Williams

5471 Vineland Road Apt. 7303

Orlando, FL 32811
(386) 965-7685
Fernanda.williams1@yahoo.com

Experience

Mktg., Comm. & Community Relations Intern, Orlando Utilities Commission Jan 2014 to Apr 2014
Wrote and reviewed articles, press releases and posts for OUCs websites and publications
Assisted the social media team in content production and monitoring
Produced monthly reports tracking OUCs social media activities and interactions
Assisted with the promotion of any news conferences or events.

Public Relations Intern, Uproar PR Jan 2014 to Apr 2014
Wrote two articles that were accepted to be published
Assisted with proactive pitching
Tracked media coverage and managed clip books
Managed and updated client media lists using Cision
Generated activity reports

Professional Teller, Bank of America Corp. Jul 2010 to Dec 2013
Received a Bronze Award for outstanding performance in 2011
Apply great customer service to all clients
Process transactions involving cash, checks, foreign currency, and consignment items

Public Relations Intern, Hopes View, Nonprofit Jan 2013 to Jul 2013
Assisted with event planning and funding
Developed and managed social media platforms such as Facebook, Twitter and Instagram
Wrote a feature article for The Navigator, a local magazine in Orlando

Front Desk Agent, The Peabody Orlando Hotel Dec 2009 to Dec 2010
Received the Rookie of the Year Award for bringing more than $5,000 in new revenue for the hotel
Applied customer service and met the high standards of the Peabody Service Excellence
Attraction Attendant, Universal Studios Inc. Dec 2005 to May 2006
Practiced guest service skills
Made sure guests followed safety standards
Worked with other team members in the operation of the attraction
Skills
Excellent written and oral communication skills
Excellent time management skills
Fluent in Portuguese and English; Advanced Spanish skills
Education
Bachelor of Arts, Advertising/Public Relations May 2014
University of Central Florida Orlando, FL
Minor Writing and Rhetoric