The Gist What Marshal Sashkin seeks to prove is that the defining characteristics of a leader lie not in finite personality traits, nor the behavior of said leader or even the situation they find themselves in. Instead, its an interweaving web of all three of these. He goes on to further explain the process of Visionary Leadership, that is: creating an ideal image, defining a philosophy that states that vision, and, lastly, carrying out the vision to fruition. A leader who is able to create a vision is one who can think over an extended period of time. This requires four different actions. Firstly, they must express the vision. Secondly, they must explain the vision. Thirdly, they must extend the vision. Lastly, they must extend the vision. The longer time span a vision takes, the greater the leader required in executing these steps. It is also key to note the attitude of an ideal, visionary leader, and that is that what they do can and will make a difference in the world. They must take great ideas and words and put them into action effectively. Key personal behaviors on an individual level that make for a successful leader have been identified. Some of these include commitment to vision, listening for understanding, consistency and trustworthiness, self-respect, and commitment to calculated risks.
Mimi Having started off as an intern herself, Mimi Sherwood works as an assistant at the Science museum of Virginia. She was one of the very first contacts I created interning at the museum. In what would be considered a low level position in such a large organization, she is instrumental in the day-to-day oversight of the museum. Without her the staff would be in chaos over scheduling and the many departments would have a lack of communication. As Warren Bennis pointed out, a leader is someone with the ability to focus others attention on key issues---helping people grasp, understand, and become committed to the leaders vision(Sashkin 406). Around every corner in the science museum, a special kind of leader existed, doing a job that was vital but specific to their skillset. For me, Mimi represented a servant leader who worked behind the scenes, showing that coordinating is sometimes more important that speech making in leadership. She worked with people of every kind, including myself, and gave instruction that would help the museum run smoothly. The opportunity to see leadership such as this in action was invaluable.
Dave A second group of behaviors is centered on effective communication listening for understanding, rephrasing to clarify, giving constructive feedback (Sashkin 406). Another key leader is the communicator. As head of the Gallery Education staff at the museum, Dave was the guy who wrote up all of the scripts for all of the demonstrations. A scientific genius (or at least he seemed so to me), he could talk on hours about any exhibit or topic. What made him an incredible leader to the rest of the staff is the example he set. He brought together vast knowledge and showed how to get behind it and excited about teaching it to the visitors. After all, the vision of the museum is to bring science to a broader audience in a way they can understand it. And although his understanding of science was far superior than the average Joe, he was able to simplify it, and teach the staff how to do the same in order to educate the public.
Sarah Sarah Farrow personified perfectly the leader that Bennis describes as not manifested in an arrogant or superior attitude, but in a simple display of self-confidence (Sashkin 407). She was a top dog in the museum but you wouldnt have known it to talk to her. It was probably her beginnings as a Gallery Ed staff member that gave her the patience and perspective to hear out complaints of the patrons, workers and visitors. She has a difficult job that she was made to do, but again she does it with an unassuming attitude that is effective in keeping everyone happy. The fact that she was working with top executives and in the same breath a simple volunteer such as myself shows that she has the versatile leadership suited for her position. I think I learned most from working with her. Its difficult to articulate just what about her made her so approachable and pragmatic, but its an indefinable characteristic that I hope to master as a leader.