TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
East Service Road, South Superhighway, Taguig City, Metro Manila
TRAINERS METHODOLOGY (TM) LEVEL I (Trainer/Assessor) Technical Education and Skills Development Act of 1994 (Republic Act No. 9!" Section 22, Establishment and Administration of the National Trade Skills Standards of the RA 7796 known as the TESA Act mandates TESA to establish national occ!"ational skill standards# The A!thorit$ shall de%elo" and im"lement a certification and accreditation "ro&ram in which "ri%ate ind!str$ &ro!" and trade associations are accredited to cond!ct a""ro%ed trade tests, and the local &o%ernment !nits to "romote s!ch trade testin& acti%ities in their res"ecti%e areas in accordance with the &!idelines to be set b$ the A!thorit$# The Training Regulations (TR) serve as basis for the: 1. Competency assessment and certification; 2. Registration and delivery of training programs; and . !evelopment of curriculum and assessment instruments. "ach TR has four sections: #ection 1 !efinition of $ualification % refers to the group of competencies that describes the different functions of the &ualification. #ection 2 Competency #tandards % gives the specifications of competencies re&uired for effective 'or( performance. #ection Training #tandards % contains information and re&uirements in designing training program for certain $ualification. )t includes curriculum design* training delivery; trainee entry re&uirements; tools e&uipment and materials; training facilities; trainer+s &ualification and institutional assessment. #ection , -ational .ssessment and Certification .rrangement % describes the policies governing assessment and certification procedure. TABLE OF CONTENTS T'ET SE(T)R TRA*NERS +ET,))-)./ 0T+1 -E'E- * /age -o. SE(T*)N 2 TRA*NERS +ET,))-)./ 0T+1 -E'E- * 2 SE(T*)N 2 ()+3ETEN(/ STANARS 4asic (om"etencies 2562 (ore (om"etencies 67572
SE(T*)N 7 TRA*N*N. STANARS 7#2 (!rric!l!m esi&n 4asic (om"etencies 72578 (ore (om"etencies 76576 7#2 Trainin& eli%er$ 77 7#7 Trainee Entr$ Re9!irements 7: 7#8 -ist of Tools, E9!i"ment and +aterials 7: 7#6 Trainin& ;acilities 79 7#6 Trainers< =!alifications 79 7#7 *nstit!tional Assessment 79 SE(T*)N 8 NAT*)NA- ASSESS+ENT AN (ERT*;*(AT*)N ARRAN.E+ENTS :> ()+3ETEN(/ +A3 :2 E;*N*T*)N ); TER+S :2 TRA*N*N. RE.?-AT*)NS ;)R TRA*NERS +ET,))-)./ -E'E- * #"CT)0- 1 TRA*NERS +ET,))-)./ 0T+1 -E'E- * The TRA*NERS +ET,))-)./ -E'E- * consists of competencies a T1"T trainer performing functions of trainer and assessor must achieve. . T1"T trainer is a person 'ho enables a learner or a group of learners to develop competencies to performing a particular trade or technical 'or(. The 2nits of Competency comprising this &ualification include the follo'ing: (ode No# 4AS*( ()+3ETEN(*ES 34411145 6ead 'or(place Communication 34422141 .pply math and science principles in technical training 34422142 .pply environmental principles and advocate conservation 3442214 2tili7e )T applications in technical training 34411114 6ead small teams 3442214, .pply 'or( ethics* values and &uality principles 34422143 8or( effectively in vocational education and training 34422149 :oster and promote a learning culture 3442214; "nsure healthy and safe learning environment 3442214< =aintain and enhance professional practice 34422145 !evelop and promote appreciation for cost%benefits of technical training 34422114 !evelop and promote global understanding of labor mar(ets (ode No# ()RE ()+3ETEN(*ES T1T2241 /lan training sessions T1T2242 :acilitate learning sessions T1T224 #upervise 8or(%based learning T1T224, Conduct competency assessment T1T2243 =aintain training facilities T1T2249 2tili7e electronic media in facilitating training . person 'ho has achieved this $ualification is competent to be: % T1"T Trainer>Technical Trainer % Training :acilitator>Coordinator % Competency .ssessor TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 1 SE(T*)N 2 ()+3ETEN(/ STANARS This section gives the details of the contents of the core units of competency re&uired for TR.)-"R# ="T?0!060@A (T=) 6"1"6 ). These units of competency are categori7ed into basic and core competencies. 4AS*( ()+3ETEN(*ES ?N*T ); ()+3ETEN(/ @ -EA A)RB3-A(E ()++?N*(AT*)N ?N*T ()E @ 6>>7222>9 ?N*T ES(R*3T)R @ This unit covers the (no'ledge* s(ills and attitudes re&uired to lead in the dissemination and discussion of ideas* information and issues in the 'or(place. ConteBt of this unit : This unit is adopted from the basic competencies for -ational Certificate 6evel ))). )n the conteBt of the Trainers =ethodology (T=)* the term Cworkplace in this unit 'ould be understood to mean training/learning environment. E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. Communicate information about 'or(place processes 1.1 .ppropriate communication method is selected 1.2 =ultiple operations involving several topics areas are communicated accordingly 1. $uestions are used to gain eBtra information 1., Correct sources of information are identified 1.3 )nformation is selected and organi7ed correctly 1.9 1erbal and 'ritten reporting is underta(en 'hen re&uired 1.; Communication s(ills are maintained in all situations 2. 6ead 'or(place discussions 2.1 Response to 'or(place issues are sought 2.2 Response to 'or(place issues are provided immediately 2. Constructive contributions are made to 'or(place discussions on such issues as production* &uality and safety 2., @oals>obDectives and action plan underta(en in the 'or(place are communicated . )dentify and communicate issues arising in the 'or(place .1 )ssues and problems are identified as they arise .2 )nformation regarding problems and issues are organi7ed coherently to ensure clear and effective communication . !ialogue is initiated 'ith appropriate personnel ., Communication problems and issues are raised as they arise TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 2 RAN.E ); 'AR*A4-ES 'AR*A4-E RAN.E 1. =ethods of communication 1.1 -on%verbal gestures 1.2 1erbal 1. :ace to face 1., T'o%'ay radio 1.3 #pea(ing to groups 1.9 2sing telephone 1.; 8ritten 1.< )nternet E'*EN(E .?*E 1. Critical aspects of Competency .ssessment re&uires evidence that the candidate: 1.1 !ealt 'ith a range of communication>information at one time 1.2 =ade constructive contributions in 'or(place issues 1. #ought 'or(place issues effectively 1., Responded to 'or(place issues promptly 1.3 /resented information clearly and effectively 'ritten form 1.9 2sed appropriate sources of information 1.; .s(ed appropriate &uestions 1.< /rovided accurate information 2. 2nderpinning (no'ledge 2.1 0rgani7ation re&uirements for 'ritten and electronic communication methods 2.2 "ffective verbal communication methods . 2nderpinning #(ills .1 0rgani7e information .2 2nderstand and convey intended meaning . /articipate in variety of 'or(place discussions ., Comply 'ith organi7ation re&uirements for the use of 'ritten and electronic communication methods ,. Resource )mplications The follo'ing resources =2#T be provided: ,.1 1ariety of )nformation ,.2 Communication tools ,. #imulated 'or(place 3. =ethod of .ssessment Competency may be assessed through: 3.1 !irect 0bservation 3.2 )ntervie' 9. ConteBt for .ssessment Competency may be assessed in the 'or(place or in simulated 'or(place environment TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ?N*T T*T-E @ A33-/ +AT, AN S(*EN(E 3R*N(*3-ES *N TE(,N*(A- TRA*N*N. ?N*T ()E @ 6>>2722>2 ?N*T ES(R*3T)R @ This unit covers the outcomes re&uired to integrate math and science concepts in the content and delivery of technical training programs and to motivate trainees in learning and applying such concepts in the 'or(place. E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. )dentify math and science manifestations in the course content and the 'or(place 1.1 Course content and learning outcomes are revie'ed and studied for math and science content 1.2 #ituations in the 'or(place and in everyday life are related to the course or program are identified for inclusion or mention in the training 1. Training aids* lesson plans or session notes are prepared* adopted or customi7ed incorporating or highlighting applications of math and science principles 2. Relate math and science concepts to common and 'or(place situations 2.1 /ractical applications of math and science related to the desired learning outcomes are incorporated* eBplained and stressed during the training 2.2 Trainees are aided and encouraged to identify and apply math and science concepts in their 'or( and everyday life 2. Class eBamples>cases* eBercises* and assignments are given for trainees to eBplore and reflect on the applications>manifestations of math and science along the course content . .ssess trainees+ internali7ation of math and science concepts .1 Trainees+ retention of basic math and science concepts are revie'ed to identify areas needing further intervention .2 Trainees+ appreciation of math and science principles along the trade area or subDect matter is determined using applicable assessment methodology . #imple mathematical and scientific models/representations are discussed to aid in the understanding and application of principles and theories using language* style and format that are readily understood ., /oorly%understood areas of math and science relevant to the course are given eBtra attention and eBplained in user% friendly terms in accordance 'ith trainees+ interests and learning styles ,. )ntroduce further enhancements ,.1 /ersonal (no'ledge* eBperiences and observations of self and others in the area 0f math and science applications are cited and incorporated in the lessons and lecture%discussions ,.2 Results of application of math and science concepts are evaluated and documented for replication and enhancement ,. 6ogical* systematic and scientific thin(ing and methods are introduced and developed for trainees to assimilate and apply in their o'n 'or( and study ,., Contetual and eperiential learning methods are utili7ed to aid in appreciation of math and science concepts TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 , RAN.E ); 'AR*A4-ES 'AR*A4-E RAN.E 1. Training aids =ay include E 1.1 Curriculum>modules 1.2 6earning materials>activities 1.2.1 #elf%paced materials 1.2.2 Fob sheets 1.2. Related theory 1. .udio%visual aids 1..1 Charts 1..2 @raphs 1..2 !iagrams 1., )nteractive video 1.3 Computer%based training materials 2. .ssessment methodology =ay include E 2.1 /roDects 2.2 Case problems 2. 8ritten tests 2., 0ral &uestioning 2.3 )ntervie's . =odels>representati ons =ay include E .1 #imple &uantitative models .1.1 mathematical formulas using elementary algebra .1.2 constants and variables .1. functions and relations .2 Gasic la's and principles .2.1 0hm+s la' .2.2 -e'ton+s la's of motion .2. Goyle+s la' . @raphs and diagrams ..1 Charts and flo'charts ..2 Characteristic curves .. Refrigeration cycle .., #chematic>bloc( diagrams ..3 :ree%body diagrams ,. 6earning styles =ay include E ,.1 Holb%model styles ,.1.1 Converger ,.1.2 !iverger ,.1. .ssimilator ,.1., .ccommodator ,.2 ?oney%=umford model styles ,.2.1 .ctivist ,.2.2 Reflector ,.2. Theorist ,.2., /ragmatist ,. :leming%model styles ,..1 1isual learners ,..2 .uditory learners ,.. Reading>'riting%preference learners ,.., Hinesthetic>tactile learners 3. ConteBtual and eBperiential learning methods =ay include E 3.1 Case studies and problems 3.2 /roDect%based instruction 3. :ield trips 3., Company visits 3.3 )ntervie's 3.9 )nstitutional attachments>immersion 3.; Community service TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 3 E'*EN(E .?*E 1. Critical aspects of competency .ssessment re&uires evidence that the candidate E 1.1 !emonstrated understanding of basic math and science concepts relevant to the competency or &ualification 1.2 !emonstrated ability to apply math and science principles to the competency or tas(s being performed 1. !emonstrated ability to integrate and conteBtuali7e math and science concepts in the design and delivery of technical training 2. 2nderpinning (no'ledge and attitudes 2.1 Gasic arithmetic E the four fundamental operations 2.2 "lementary algebra 2. Gasic science 2..1 @eneral science 2..2 -atural sciences 2.. /hysical and biological sciences 2.., #ocial sciences 2., Gasic training methodology 2.3 /ositive 'or( values (patience* perseverance* empathy* professionalism* concern for safety and &uality) . 2nderpinning s(ills .1 Communication s(ills .2 Training development and management s(ills . 0bserving safety and health re&uirements in the classroom* laboratory and 'or(shop ., )nstructional s(ills ,. Resource implications The follo'ing resources must be provided E ,.1 .ccess to math and science lab or similar 'or(shop ,.2 .ccess to real or simulated 'or( area ,. Case problems in math and science applications 3. =ethod of .ssessment Competency may be assessed through E 3.1 0bservation or demonstration 'ith oral &uestioning 3.2 8ritten eBam 3. Case problems 3., )ntervie' 3.3 /ortfolio 3.9 Third%party report 9. ConteBt of assessment Competency may be assessed on the Dob or in a simulated 'or( environment TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 9 ?N*T ); ()+3ETEN(/ @ A33-/ EN'*R)N+ENTA- 3R*N(*3-ES AN A')(ATE ()NSER'AT*)N ?N*T ()E @ 6>>2722>2 ?N*T ES(R*3T)R @ This unit covers the (no'ledge* s(ills and attitudes re&uired to apply>adopt environmental principles and advocate conservation in diverse technical%vocational training environments* including observing and contributing to positive environment 'or( practices. This covers the follo'ing: environmental 'or( practices* contributing to improvements of environmental practices* and reporting potential environmental threats. "6"="-T /"R:0R=.-C" CR)T"R). Italicized terms are elaborated in the Range of 1ariables 1. :ollo' environmental 'or(place practices 1.1 !or"place practices and #or" instructions relating to potential environmental impacts are recogni7ed and follo'ed* and clarification is sought 'here necessary. 1.2 Relevant legislation$ codes and national standards that impact on 'or(place environmental practices are recogni7ed and follo'ed. 1. Changes to 'or( practices and procedures are responded to positively and promptly in accordance 'ith organi7ational re&uirements. 1., )ndividual roles>responsibilities are determined and performed based on the program> activities identified 2. Contribute to improve environmental 'or( practices 2.1 Suggestions are made to designated personnel for improvements to 'or(place practices 'here possible. 2.2 )nformation is gathered and improvements are suggested to support the development of improved #or"place approaches to en%ironmental practices. 2. En%ironmental issues and their relationship to 'or(place practices are discussed in the 'or(place 'ith colleagues and designated personnel. 2., Contributions to the revie' of en%ironmental practices and policies are made 'ithin limits of responsibility . Recogni7e and report potential environmental threats .1 Signs or symptoms of the potential en%ironmental threat are recogni7ed. .2 )nformation about or observations of a potential environmental threat are reported to supervisors and>or appropriate authorities. . 6ocation and eBtent of the potential environmental threat is accurately recorded. ., Reports on the potential environmental threat are completed according to organi7ational guidelines. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ; RAN.E ); 'AR*A4-ES 'AR*A4-E R A N . E 1. 8or(place practices and 'or( instructions =ay include but are not limited to procedures or 'or( instructions for: 1.1 "nvironmental l ha7ard identification and ris( analysis 1.2 .voiding or minimi7ing environmental ris(s* 1. )mproving environmental performance* 1., 8aste minimi7ation and segregation* 1.3 "nvironmental monitoring* 1.9 #igns and labels (e.g.* chemical labels)* 1.; "mergency procedures* 1.< ?a7ard and incident recording and reporting procedures 1.5 "nvironmental data recording and reporting procedures 'here applicable. 1.14 1erbal instructions from persons 'ith responsibility related to environmental 'or( practices. 2. 6egislation* codes and national standards =ay include: 2.1 /hilippine Clean%.ir .ct of 1555 (R. <;,5) 2.2 /hilippine Clean%8ater .ct of 244, (R. 52;3) 2. "cological #olid 8aste =anagement .ct of 2444 (R. 544) 2., =ontreal /rotocol 2.3 Hyoto /rotocol 2.9 "nvironmental .'areness and "ducation .ct of 244< (R. 5312) 2.; /hilippine Climate%Change .ct of 2445 (R. 5;25) 2.< Codes of /ractice relating to environment%critical Dobs . #uggestions =ay include but are not limited to the ideas to: .1 =inimi7e ha7ards and ris(s* .2 Reduce and dispose of 'aste* . "fficient use energy ., Conserve 'ater .3 Reduce air and noise pollution .9 =a(e more efficient use of resources and improve environmental performance* .; Reduce soil disturbance and improve habitat resources. ,. !esignated personnel =ay include but are not limited to: ,.1 .dministrators> =anagers* ,.2 #upervisors ,. /eople 'ho are responsible for 'or( area or 'ho may be assigned to act as a mentor>trainer to a person 3. 8or(place approaches to environmental practices. =ay include but are not limited to: 3.1 /reventing and minimi7ing the production of pollution (e.g.* discharges to air* land and 'ater* ha7ardous 'aste* 3.2 Reducing Iburning offI* 3. Composting * 3., Recycling materials* 3.3 Conservation practices)* and 3.9 )mproving 'or(place maintenance practices (e.g.* using a broom instead of a hose* using environment%friendly cleaning agents) TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 < 'AR*A4-E R A N . E 9. "nvironmental issues =ay include: 9.1 #ustainability* 9.2 Reduction and disposal of 'aste* 9. 8ater &uality* 9., "nergy efficiency* 9.3 Giodiversity and habitat protection* 9.9 Conservation of natural resources* 9.; .ir &uality* 9.< 6and contamination* 9.5 -oise* 9.14 #oil and salinity management 9.11 :ire management. ;. "nvironmental practices and policies =ay include: ;.1 8aste minimi7ation and management* ;.2 #ustainability * ;. 6ocal* regional* state and national strategies on 'eed and pest management* ;., /rotection of land and habitat and conservation of resources* ;.3 "nergy use* ;.9 @reenhouse gas emissions* ;.; 2se of chemicals and plant and e&uipment. <. #igns or symptoms =ay include but are not limited to: <.1 0bservation of the presence of 'eeds* <.2 /est animals or chemicals; <. !amage caused to plants* animals or the environment* <., Changes in plant (e.g.* diebac( of trees) and animal health* <.3 "rosion of soils* <.9 #oils in 'ater suspension* <.; /resence of salt. 5. /otential environmental threat =ay include but are not limited to: 5.1 This includes spills * lea(s* pollution *planned and unplanned emissions* soil compaction* disturbance and erosion* 5.2 .ccidents and disposal of 'aste* and damage or disruption to ecosystems resulting from 'or( practices. 5. .lso includes plants* animals or diseases that are classified as an environmental threat or problem in an area* 5., 2nauthori7ed changes in land use 5.3 :ire ris(s and threats* and inappropriate human interaction on the environment. 5.9 This may include damage to habitat resources* disruption of animal behavior and territorial use* illegal vegetation clearance* seed collection* fire'ood gathering* nest disturbance and egg collecting. 14. Reported )ncludes ho' the reports are made: 14.1 1erbally (face%to%face or through communication e&uipment) 14.2 )n 'riting (memo* notes* faBes* email or electronic messages). 11. Recorded 11.1 "nvironmental data* 11.2 =aintenance and inspection reports* 11. )ncident or accident reports* 11., Complaints from the public. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 5 E'*EN(E .?*E 1. Critical aspects of Competency .ssessment re&uires evidence that the candidate: 1.1!emonstrated (no'ledge of 'or(place practices and 'or( instructions. 1.2!escribed relevant legislations* codes and national standard environmental practices according to the different environmental issues>concerns. 1.:ollo'ed environmental 'or(place practices 1.,Contributed to improve environmental 'or( practices 1.3Recogni7ed and reported on a potential environmental threat 1.9=aintained environmental records 2. 2nderpinning Hno'ledge 2.1 Relevant legislation from all levels of government on environmental issues 2.2 Relevant environmental policies and 'or(place>industry practices and procedures 2. @ood practice approaches relevant to 'or( area particularly in regard to minimi7ing environment ha7ards and ris(s* and improving environmental performance 2., "nvironmental issues* especially in regard to 'ater catchments* air* noise* ecosystems* habitat* efficient use of resources* sustainability and 'aste minimi7ation 2.3 /otential environmental threats and problems relevant to a given region and occupation 2.9 @eneral 'or( place practices and their potential impact on the environment. . 2nderpinning #(ills .1 /erforming research and analysis .2 Reading > interpreting data and information . /roblem solving ., Communicate 'ith supervisors and 'or(place colleagues .3 Recogni7e basic environmental ha7ards and threats .9 :ollo' 'or(place directions and instructions .; Heep simple records. ,. Resource )mplications The follo'ing resources +?ST be provided: ,.1 8or(place>.ssessment location ,.2 6egislation* policies* procedures* protocols and local ordinances relating to environmental protection ,. Case studies>scenarios relating to environmental protection 3. =ethods of .ssessment Competency may be assessed through: 3.1 8ritten> 0ral "Bamination 3.2 )ntervie'>Third /arty Reports 3. /ortfolio (citations>a'ards from @0s and -@0s* certificate of training E local and abroad) 3., #imulations 9. ConteBt for .ssessment Competency may be assessed in actual 'or(place or at the designated T"#!. center. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 14 ?N*T ); ()+3ETEN(/ @ ?T*-*CE *T A33-*(AT*)NS *N TE(,N*(A- TRA*N*N. ?N*T ()E @ 6>>2722>7 ?N*T ES(R*3T)R @ This unit covers the (no'ledge* s(ills and attitude re&uired to utili7e )T applications in training. #pecifically it covers setting%up of 'or( environment* utili7ation of 'ord processing* spreadsheet* presentation applications and utili7ation of internet and ''' to communicate and collect information. E-E+ENTS 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. #et%up 'or( environment 1.1 !or" &older is con&igured in accordance 'ith enterprise )T utili7ation guidelines. 1.2 'es"top and shortcuts settings are con&igured in%line 'ith personal preference. 1. Connectivity to printer are chec(ed and tested in accordance 'ith e&uipment user guide. 2. 2tili7e 'ord processing application 2.1 'ocument layout and &ormatting are applied in line 'ith document formatting re&uirements. 2.2 Application &eatures are utili7ed to enhance productivity in line 'ith application guide> help instructions 2. /rinting of documents is performed in line 'ith enterprise )T utili7ation guidelines . 2tili7e presenter application .1 /resentation layout* formatting and theme utili7ation are applied in line 'ith target audience re&uirements .2 .nimation and slide transitions are applied to enhance vie'ing and interactivity eBperience in%line 'ith (est practices in utilizing presentation pac"age. . )rinting o& presentation materials are performed in line 'ith user re&uirements and enterprise )T utili7ation guidelines ., /ac(aging and eBporting of presentation is performed in line 'ith application help instructions>'i7ard. .3 /resentation of information is performed in line 'ith best practices in utili7ing presentation pac(age. ,. 2tili7e spread sheet application ,.1 !or"(oo" and #or"sheet settings and formatting are applied in line 'ith printing re&uirements. ,.2 Formula and conditional formatting are utili7ed to enhance productivity in line 'ith the application help instructions. ,. Charts are utili7ed to enhance data presentation in line 'ith the application help instructions. ,., /rinting of 'or(sheet is performed in line 'ith document layout re&uirements and enterprise )T utili7ation guidelines. 3. 2tili7e internet and ''' to communicate and collect information 3.1 Chat and email facility is utili7ed to eBchange information and resources in line 'ith chat help instructions. 3.2 Bro#ser is con&igured to enhance productivity in line 'ith the application help instruction 3. ''' is utili7ed to research and ac&uire resources in line 'ith enterprise )T utili7ation guidelines. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 11 RAN.E ); 'AR*A4-ES 'AR*A4-E RAN.E 1. 8or( folder is configured =ay include but not limited to: 1.1 :older creation 1.2 :older copy and transfer 1. :older sharing 2. !es(top and shortcuts settings are configured =ay include but not limited to: 2.1 !es(top bac(ground and screen saver settings 2.2 #creen resolution settings 2. #hortcut and lin( creation . !ocument layout and formatting =ay include: .1 /age settings .2 :ont #ettings . :ormatting styles ., Table utili7ation ,. .pplication features =ay include* but not limited to: ,.1 :ooter and header setting ,.2 =ail merge ,. Revie' and editing tools ,., Reference features ,.3 :orm creation features 3. Gest practices in utili7ing presentation pac(age =ay include but not limited to: 3.1 -umber of teBt lines* font si7e and fore and bac( colors. 3.2 0ptimal utili7ation of animation and transition effects to enhance learning eBperience not to distract audience. 3. .'areness in unconscious actions during presentation 9. /rinting of presentation materials =ay include but not limited to: 9.1 #lide 9.2 -otes ;. 8or(boo( and 'or(sheet settings =ay include but not limited to: ;.1 /age setup ;.2 ?eader setup ;. 8or(sheet organi7ation <. :ormula =ay include but not limited to: <.1 #ummation <.2 !ivision <. =ultiplication <., !ivision <.3 .verage <.9 Rounding off <.; )f <.< Concatenate 5. Gro'ser configuration =ay include but not limited to: 5.1 Coo(ie settings 5.2 /lug%in setup 5. .ccessibility adDustments TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 12 E'*EN(E .?*E 1. Critical aspects of competency .ssessment re&uires evidence that the candidate: 1.1 #et%up 'or( environment 1.2 2tili7ed 'ord processing application 1. 2tili7ed presenter application 1., 2tili7ed spreadsheet application 1.3 2tili7ed internet and ''' to communicate and collect information 2. 2nderpinning Hno'ledge 2.1 ).T. /rinciples (i.e. internet technology* ''') 2.2 Gest practices in using presenter application 2. Gasic mathematical operation 2., 6ogic reasoning 2.3 /roductivity application features 2.9 :ile management 2.; .cademic documents (i.e. record sheet* accomplishment charts* session plan) . 2nderpinning #(ills .1 "ncoding and computing s(ills .2 /resentation s(ills . 6ogic reasoning s(ills ,. Resource )mplications The follo'ing =2#T be provided: ,.1 Computer 'ith net'or( and internet access ,.2 /rinter and printing consumables ,. #pecification of sample document* 'or(sheet* presentation materials 3. =ethods of .ssessment Competency may be assessed through: 3.1 !emonstration > 0bservation and 'ith oral &uestioning 3.2 /ortfolio 9. ConteBt for .ssessment .ssessment should be conducted in the 'or(place >simulated area > T"#!. .ssessment Center
TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 1 ?N*T ); ()+3ETEN(/ @ -EA S+A-- TEA+S ?N*T ()E @ 6>>72222> ?N*T ES(R*3T)R @ This !nit co%ers the knowled&e, skills and attit!des to lead small teams incl!din& settin& and maintainin& team and indi%id!al "erformance standards# (onteDt of this !nit @ This unit is adopted &rom the (asic competencies &or National Certi&icate Le%el III* In the contet o& the Trainers +ethodology ,T+-$ the small teams here #ould re&er to groups o& trainees$ audience or participants in a training situation$ or a group o& &ello# trainers* E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. /rovide team leadership 1.1 !or" re.uirements are identified and presented to team members 1.2 Reasons for instructions and re&uirements are communicated to team members 1. Team mem(ers/ .ueries and concerns are recogni7ed* discussed and dealt 'ith 2. .ssign responsibilities 2.1 !uties* and responsibilities are allocated having regard to the s(ills* (no'ledge and aptitude re&uired to properly underta(e the assigned tas( and according to company policy 2.2 !uties are allocated having regard to individual preference* domestic and personal considerations* 'henever possible . #et performance eBpectations for team members .1 /erformance eBpectations are established based on client needs and according to assignment re&uirements .2 /erformance eBpectations are based on individual team members duties and area of responsibility . /erformance eBpectations are discussed and disseminated to individual team members ,. #upervised team performance ,.1 +onitoring o& per&ormance ta(es place against defined performance criteria and>or assignment instructions and corrective action ta(en if re&uired ,.2 Team members are provided 'ith &eed(ac", positive support and advice on strategies to overcome any deficiencies ,. )er&ormance issues 'hich cannot be rectified or addressed 'ithin the team are referenced to appropriate personnel according to employer policy ,., Team members are (ept informed of any changes in the priority allocated to assignments or tas(s 'hich might impact on client>customer needs and satisfaction ,.3 Team operations are monitored to ensure that employer>client needs and re&uirements are met ,.9 :ollo'%up communication is provided on all issues affecting the team ,.; .ll relevant documentation is completed in accordance 'ith company procedures TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 1, RAN.E ); 'AR*A4-ES 'AR*A4-E RAN.E 1. 8or( re&uirements 1.1 Client /rofile 1.2 .ssignment instructions 2. Team member+s &ueries and concerns 2.1 Roster details 2.2 #hift details . =onitoring of performance .1 :ormal process .2 )nformal process ,. :eedbac( ,.1 :ormal process ,.2 )nformal process 3. /erformance issues 3.1 8or( output 3.2 8or( &uality 3. Team participation 3., Compliance 'ith 'or(place protocols 3.3 #afety 3.9 Customer service TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 13 E'*EN(E .?*E 1. Critical aspects of Competency .ssessment re&uires evidence that the candidate: 1.1 =aintained or improved individuals and>or team performance given a variety of possible scenario 1.2 .ssessed and monitored team and individual performance against set criteria 1. Represented concerns of a team and individual to neBt level of management or appropriate specialist and to negotiate on their behalf 1., .llocated duties and responsibilities* having regard to individual+s (no'ledge* s(ills and aptitude and the needs of the tas(s to be performed 1.3 #et and communicated performance eBpectations for a range of tas(s and duties 'ithin the team and provided feedbac( to team members 2. 2nderpinning Hno'ledge 2.1 Company policies and procedures 2.2 Relevant legal re&uirements 2. ?o' performance eBpectations are set 2., =ethods of =onitoring /erformance 2.3 Client eBpectations 2.9 Team member+s duties and responsibilities . 2nderpinning #(ills .1 Communication s(ills re&uired for leading teams .2 )nformal performance counseling s(ills . Team building s(ills ., -egotiating s(ills ,. Resource )mplications The follo'ing resources +?ST be provided: ,.1 .ccess to relevant 'or(place or appropriately simulated environment 'here assessment can ta(e place ,.2 =aterials relevant to the proposed activity or tas( 3. =ethod of .ssessment Competency may be assessed through: 3.1 !irect observations of 'or( activities of the individual member in relation to the 'or( activities of the group 3.2 0bservation of simulation and>or role play involving the participation of individual member to the attainment of organi7ational goal 3. Case studies and scenarios as a basis for discussion of issues and strategies in team'or( 9. ConteBt for .ssessment .ssessment should be conducted in the 'or(place> simulated area> T"#!. .ssessment Center TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 19 ?N*T ); ()+3ETEN(/ @ A33-/ A)RB ET,*(S, 'A-?ES AN =?A-*T/ 3R*N(*3-ES ?N*T ()E @ 6>>2722>8 ?N*T ES(R*3T)R @ This unit covers the outcomes re&uired in demonstrating and living out desirable 'or( ethics* values and principles in the 'or(place and training environment. E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. 0bserve 'or(place policies and guidelines 1.1 .ttendance and punctuality are observed in line 'ith enterprise policies and guidelines. 1.2 !or" &unctions are performed in line 'ith 'or( position>delegation and according to enterprise goals and obDectives. 1. Communication* re&uest* and complaints are channelled through authority in line 'ith enterprise policies and procedures. 1., Academic &reedom is eBercised in line 'ith enterprise goals and obDectives 1.3 $uality 'or( instructions are delivered in accordance 'ith 'or( deadlines and training calendars. 2. 1alue self%'orth and profession 2.1 Best practices in teaching are demonstrated at all times. 2.2 /ersonal and professional upgrading is eBercised in line 'ith personal goals and enterprise guidelines and policies. 2. Confidentiality of records and other documents are maintained in line 'ith enterprise policies and guidelines. 2., /rofessional courtesy is eBercised at all times 2.3 /rofessional role and image as technical trainer are maintained in the classroom>training environment and related situations. . 0bserve proper conduct in dealing 'ith learners and parents .1 /romotion of learners is performed based on non5"reE!dice decision and actual accomplishments and performance of learners. .2 6earners 'ere given e&ual opportunities to learn and utili7e school facilities in line 'ith the enterprise obDective and goals. . /arent consultations are performed in line 'ith enterprise policies and guidelines TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 1; RAN.E ); 'AR*A4-ES 'AR*A4-E RAN.E 1. 8or( functions =ay include but not limited to: 1.1 Teaching 1.2 @uiding 1. =anaging events and school activities 2. .cademic freedom =ay include but not limited to: 2.1 #election of teaching methods 2.2 )mplementation of remedial classes 2. Changing methods of collecting evidence of learning . Gest practices in teaching =ay include: .1 Teaching 'ith teaching aids .2 "mploying learner%centered activities ,. -on%preDudice decision =ay include* but not limited to: ,.1 !ecision made from favour ,.2 !ecision came from political reason TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 1< E'*EN(E .?*E 1. Critical aspects of competency .ssessment re&uires evidence that the candidate: 1.10bserved 'or(place policies and guidelines 1.21alued self%'orth and profession 1.0bserved proper conduct in dealing 'ith learners and parents. 2. 2nderpinning Hno'ledge 2.1 Code of ethics and right conduct 2.2 /ersonnel management 2. :ilipino customs and traits . 2nderpinning #(ills .1 )nterpersonal s(ills .2 Communication s(ills ,. Resource )mplications The follo'ing =2#T be provided: ,.1 Case study 3. =ethods of .ssessment Competency may be assessed through: 3.1 8ritten test> )ntervie' 3.2 /ortfolio 9. ConteBt for .ssessment .ssessment should be conducted in the 'or(place >simulated area > T"#!. .ssessment Center
TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 15 ?N*T ); ()+3ETEN(/ @ A)RB E;;E(T*'E-/ *N ')(AT*)NA- E?(AT*)N AN TRA*N*N. ?N*T ()E @ 6>>2722>6 ?N*T ES(R*3T)R @ This unit covers the (no'ledge* s(ills and attitude re&uired to 'or( effectively in the policy and operating environment of the vocational education and training sector. E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. 8or( 'ithin the vocational education and training policy frame'or( 1.1 Relevant national %ocational education and training policies and &rame#or"s are accessed* analy7ed* applied and guided in accordance 'ith 'or( practices and responsibilities. 1.2 Hey %ocational education and training organizations and sta"eholders are identified* accessed and informed in accordance 'ith updated 'or( practices. 1. Legislation and guidelines are accessed* used* complied and ensured in accordance 'or( practices and policy re&uirements. 1., Sources o& in&ormation and ad%ice on vocational education and training policy and operating conteBt are accessed on a regular basis and changes are noted as appropriate. 1.3 Opportunities are ta(en up to contribute to vocational education and training in accordance 'ith organi7ational policy developments. 1.9 0ocational education and training terminology is used to communicate effectively in accordance 'ith sector. 2. 8or( 'ithin the training organi7ation+s &uality frame'or( 2.1 1ele%ant organizational documentation is accessed* used* supported and ensured in accordance 'or( roles and responsibilities. 2.2 8or( is conducted in accordance 'ith the training organization/s .uality assurance strategies$ processes$ policies and procedures 2. Ethical and legal responsi(ilities are adhered to in accordance 'ith 'or( practices. 2., 8or( is underta(en in accordance 'ith the prevailing industrial and employee relations systems and practices. 2.3 :eedbac( and advice on 'or( &uality is actively sought from colleagues and clients in accordance 'ith the prevailing industrial and employee relations systems and practices. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 24 E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables . =anage 'or( and 'or( relationships .1 8or( is planned* prioriti7ed and organi7ed to achieve agreed and eBpected outcomes. .2 8or(loads are assessed and guidance>support is sought from relevant personnel 'here #or" issues arise and in accordance 'ith eBisting organi7ational policies and guidelines. . 1ele%ant technological s"ills are used to enhance 'or( outcomes and in accordance 'ith prevailing industrial systems and practices. ., 8or( is underta(en in a collaborative manner 'ith colleagues through sharing of information and ideas and 'or(ing together on 'or( outcomes in accordance 'ith the prevailing industrial and employee relations systems and practices. .3 :eedbac( on managing 'or( and professional relationships is obtained from clients and collea&!es and is evaluated and acted upon. ,. !emonstrate a client% focused approach to 'or( ,.1 Clients and their needs and eBpectations form the basis for developing effective 'or( practices and outcomes in accordance 'ith operational limits* ,.2 E&&ecti%e communication strategies are developed* utili7ed* established and maintained in accordance 'ith client relationships. ,. /rocesses for evaluating and improving client satisfaction are developed and built in accordance 'ith 'or( practices. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 21 RAN.E ); 'AR*A4-ES 'AR*A4-E RAN.E 1. -ational vocational education and training policies and frame'or(s =ay include: 1.1 /hilippine T1"T Trainers $ualification :rame'or( (/TT$:) 1.2 Training /ac(ages 1. 2ser Choice 1., traineeship and apprenticeship arrangements 2. 1ocational education and training organi7ations and sta(eholders =ay include: 2.1 !epartment of 6abor and "mployment (!06") 2.2 Technical "ducation and #(ills !evelopment .uthority (T"#!.) 2. )ndustry #(ills Councils ()#Cs) 2., training organi7ations . 6egislation and guidelines =ay include: .1 guidelines on program>proDect funding .2 2ser Choice . apprenticeships>traineeships ., implementation of Training /ac(ages .3 registration .9 course accreditation .; access and e&uity .< anti%discrimination including e&ual opportunity* racial vilification and disability discrimination .5 industrial relations .14 code of practice .11 occupational health and safety (0?#) ,. #ources of information and advice =ay include: ,.1 'eb%based information from vocational education and training organi7ations and sta(eholders such as the -ational Training )nformation #ervice (-T)#) ,.2 printed policies* ne'sletters* bulletins* publications of vocational education and training organi7ations and sta(eholders ,. products including revised Training /ac(ages* support materials and professional development materials implementation guidelines ,., research Dournals ,.3 conference papers TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 22 'AR*A4-E RAN.E 3. 0pportunities =ay include: 3.1 attendance at 'or(shops and consultations conducted by relevant vocational education and training organi7ations and sta(eholders 3.2 individual or organi7ational 'ritten submissions and feedbac( to relevant vocational education and training organi7ations and sta(eholders 3. participation in forums* net'or(s* conferences 3., participation in training organi7ation meetings 3.3 participation in validation meetings 3.9 research>consultancy 3.; contribution to online consultations 9. 1ocational education and training terminology =ay include but not limited to: 9.1 .cronyms 9.2 language of the profession 9. language styles commonly used in vocational education and training environments ;. Relevant organi7ational documentation =ay include: ;.1 strategic plans ;.2 business plans ;. policies and procedures ;., position descriptions ;.3 responsibility statements <. Training organi7ation+s &uality assurance strategies* processes* policies and procedures =ay relate to: <.1 &uality arrangements for clients covering: <.1.1 enrolment and induction>orientation <.1.2 complaints* grievances and appeals <.1. assessment* including s(ills recognition* pre% assessment and appeals <.1., identification of training support re&uirements* for eBample* language* literacy and>or numeracy needs <.1.3 fees <.1.9 privacy <.1.; access and e&uity <.1.< 'elfare and guidance <.1.5 issuance of &ualifications <.1.14 mutual recognition of &ualifications* #tatements of .ttainment* credit and articulation arrangements <.2 internal &uality policies and procedures covering: <.2.1 ris( management <.2.2 continuous improvement <.2. 0?# <.2., e&ual employment opportunity (""0) <.2.3 discrimination and 'or(place harassment <.2.9 staff disciplinary procedures TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 2 'AR*A4-E RAN.E <.2.; financial management <.2.< records management <.2.5 management processes for learning resources and learning materials <.2.14 recruitment and induction of personnel <.2.11 staff &ualifications <. learning and professional>staff development opportunities <., training organi7ation staff development programs <.3 participation in net'or(s <.9 individual learning initiatives <.; membership of professional associations>net'or(s <.< relevant university courses 5. "thical and legal responsibilities =ay include: 5.1 compliance 'ith relevant legislation including: 5.1.1 0?# legislation 5.1.2 ""0 legislation 5.1. anti%discrimination legislation 5.1., legislation relating to overseas learners 5.2 compliance 'ith industrial a'ards* enterprise agreements and employment contracts 5. meeting environmental standards 5., duty of care 5.3 recogni7ing and being sensitive to individual differences and diversity 5.9 provision of accurate information* advice and services 5.; providing support to learners appropriate to their needs 5.< maintaining client privacy and confidentiality 5.5 code of practice 14. 8or( issues =ay include: 14.1 time pressures 14.2 'or( overload 14. competing demands 14., uneBpected contingencies 14.3 technology problems 14.9 relations 'ith other personnel 14.; client issues>relations 11. Relevant technological s(ills =ay include chec(ing that the idea: 11.1 using computer 'ord processing soft'are to produce documents* reports and learning materials 11.2 using computer presentation applications 11. using computer data processing soft'are to produce statistical information 11., using computers>communication systems to support online learning TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 2, 'AR*A4-E RAN.E 11.3 conducting 'eb searches 11.9 participating in )nternet>video conferencing 11.; using chat rooms 11.< managing email 11.5 operating computer proDection e&uipment 11.14 operating overhead proDectors 11.11 operating other business e&uipment* e.g. faB machines* photocopiers and telephone systems 12. Clients and colleagues =ay include: 12.1 individual learners* apprentices and trainees* employees 12.2 enterprises>industry 12. other parts of the training organi7ation 12., government departments>agencies* or other organi7ations 1. Clients and their needs and eBpectations =ay include: 1.1 a focus on individual learner obDectives such as: 1.1.1 ne' s(ills .2 specific competencies . target &ualifications ., ne' career .3 career advancement .9 improved language .; literacy and numeracy s(ills 1.2 preference for particular learning styles 1. individuali7ed learning support systems 1., individuali7ed organi7ational training 1.3 client centered approaches 1.9 information and advice on courses* learning programs and &ualifications 1,. 0perational limits =ay include: 1,.1 level of responsibility* autonomy* classification level 1,.2 staffing resource limitations 1,. physical environment limitations 1,., cost 1,.3 time 1,.9 scheduling difficulties 1,.; 0?# 13. "ffective communication strategies =ay include: 13.1 establishing clarity of purpose 13.2 ongoing liaison 13. effective reporting arrangements 13., continuous feedbac( mechanisms
TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 23 E'*EN(E .?*E 1. Critical aspects of Competency .ssessment re&uires evidence that the candidate 2 1.1 8or(ed 'ithin the vocational education and training policy frame'or( 1.2 8or(ed 'ithin the training organi7ation+s &uality frame'or( 1. =anaged 'or( and 'or( relationships 1., !emonstrated a client%focused approach to 'or( 2. 2nderpinning (no'ledge and attitude 2.1 Training /ac(ages* including the purpose and structure of: 2.1.1 units of competency 2.1.2 .ssessment @uidelines 2.1. &ualifications 2.1., "mployability #(ills 2.1.3 support materials 2.2 /hilippine T1"T Trainers $ualification :rame'or( (/TT$:) 2. sources of information on vocational education and training* for eBample: 2..1 -T)# 'eb site for accessing details on units* courses>&ualifications* training organi7ations* and Training /ac(ages and support materials 2., sources of information on legal and organi7ational re&uirements* for eBample: 2.3 organi7ational manuals* documents* publications 2.9 organi7ational data systems 2.; publications* ne'sletters of relevant authorities 2.< competency%based training and assessment* for eBample: 2.5 competency standards define performance outcomes* applied (no'ledge and s(ills needed for 'or( 2.14 competency standards form the basis for teaching and learning and training delivery in recogni7ed T1"T 2.11 learning is outcomes focused not inputs driven 2.12 competency standards establish re&uirements for assessment 2.1 assessment is criterion referenced>not norm referenced 2.1, assessment is reported as competent>not yet competent 2.13 competency standards are industry defined 2.19 competency standards have a national focus 2.19.1 the training organi7ation+s systems* policies and procedures 2.19.2 relevant vocational education and training terminology appropriate to the 'or( role TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 29 2.19. the diversity of clients* client needs* client eBpectations for vocational education and training services 2.19., relevant legal and policy re&uirements* codes of practice* national standards and legislations* for eBample: 2.1; specific industry>'or(place legal>compliance and licensing re&uirements 2.1< duty of care under common la' 2.15 anti%discrimination including e&ual opportunity* racial vilification and disability discrimination 2.24 'or(place relations* industrial a'ards and enterprise agreements 2.21 privacy>security of information 2.22 copyright>plagiarism 2.2 relevant 0?# (no'ledge relating to the 'or( role>'or( conteBt* and 0?# considerations 'hen 'or(ing in vocational education and training* including: 2.2, internal policies and procedures to meet 0?# re&uirements 2.23 ha7ards commonly found in the 'or( environment 2.29 sources of 0?# information and eBpertise . 2nderpinning s(ills .1 literacy s(ills to: .1.1 read and understand vocational education and training policy and other documents* vocational education and training terminology and language styles .1.2 interpret legal re&uirements of vocational education and training policies* procedures and guidelines .1. 'rite documents for a range of vocational education and training audiences and purposes .2 language s(ills to: .2.1 communicate 'ith personnel across all levels of the organi7ation and 'ith clients .2.2 understand and use vocabulary and terminology specific to the vocational education and training environment .2. listen and summari7e (ey points* ma(e evaluative Dudgments and articulate verbally or in 'riting to a client or colleague .2., facilitate discussions to encourage problem solving* sharing of strategies* and eBploring different solutions to problems .2.3 'or( effectively as a team member TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 2; . recogni7ing and being sensitive to individual difference and diversity* for eBample: ..1 being sensitive to and valuing culture ..2 acting 'ithout bias>discrimination .. responding to individuals 'ith particular needs .., recogni7ing the importance of religion ., planning s(ills to: .,.1 identify and access relevant sources of national vocational education and training policies* frame'or(s* legislation and guidelines .,.2 participate in opportunities to contribute to vocational education and training organi7ational policy developments .,. manage 'or( and 'or( relationships .3 research s(ills to access information .9 technology s(ills to: .9.1 use computer hard'are and relevant soft'are .9.2 use office>business e&uipment ,. Resource implications The follo'ing resources =2#T be provided: ,.1 access to business* organi7ational* legislative and vocational education and training documentation ,.2 access to clients ,. access to colleagues ,., access to a T1"T operating environment 3. =ethod of assessment Competency may be assessed through : 3.1 !emonstration 'ith &uestioning 3.2 )ntervie' 3. 8ritten Test 3., Third /arty Report 9. ConteBt for assessment 9.1 Competency may be assessed in 'or(place or in a simulated 'or(place setting 9.2 .ssessment shall be observed 'hile tas( are being underta(en 'hether individually or as a team under limited supervision TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 2< ?N*T ); ()+3ETEN(/ @ ;)STER AN 3R)+)TE AN *N(-?S*'E -EARN*N. (?-T?RE ?N*T ()E @ 6>>2722>6 ?N*T ES(R*3T)R @ This unit covers the (no'ledge* s(ills and attitude re&uired foster and promote an environment 'hich supports inclusive 'or( practices and learning culture. E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. /ractice inclusivity 1.1 Indi%idual di&&erences and clients #ith particular needs are ac(no'ledged* respected and valued in accordance 'ith eBisting 'or( practices and learning culture. 1.2 /ersonal perceptions and attitudes about difference are eBamined and revised to improve communication and professionalism in accordance 'ith eBisting 'or( practices and learning culture. 1. )rinciples underpinning inclusivity are integrated into all 'or( practices. 1., The training organi7ation+s access and e&uity policy is used in accordance to 'or( practices. 1.3 )ndividualsI rights and confidentiality are respected at all times. 2. /romote and respond to diversity 2.1 The ground rules for participation and behavior 'ith colleagues and clients are established in accordance 'ith a cooperative and agreed process>es. 2.2 )ndividuals are encouraged to eBpress themselves and to contribute to the 'or( and learning environment in accordance 'ith cooperative and agreed process>es. 2. )ndividuals are provided 'ith opportunities to indicate speci&ic needs to support their participation in learning and 'or( in accordance 'ith a cooperative and agreed process>es. 2., Relevant research* guidelines and resources are accessed to support inclusivity in accordance 'ith eBisting guidelines and procedures. 2.3 0er(al and (ody language is sensitive to different cultures and bac(grounds and differences in physical and intellectual abilities and as appropriate. . !evelop and implement 'or( strategies to support inclusivity .1 'ocumented resources to support and guide inclusive practices are identified and used to inform 'or( strategies in accordance 'ith eBisting guidelines and procedures. .2 Support persons are identified and included in the 'or( and learning process 'here appropriate and agreed to. . Relevant professional support services are identified and accessed* as appropriate. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 25 E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables ., .ny physical en%ironment support needs are ac(no'ledge and incorporated into 'or( practices* 'here practicable and approved by appropriate personnel. .3 O3S issues associated 'ith inclusivity are identified and addressed in accordance 'ith eBisting guidelines and procedures. .9 )nclusiveness is modeled in accordance 'ith 'or( performance. ,. /romote a culture of learning ,.1 #upport and advice is provided to colleagues and clients to encourage ne' and ongoing participation in accordance 'ith learning opportunities. ,.2 The benefits of learning are eBplored 'ith colleagues and clients in accordance 'ith a culture of learning. ,. 6earning and competency achievement is recogni7ed and re'arded in accordance 'ith the 'or( and>or learning environment. ,., 0pportunities to develop o'n and others generic s"ills are identified in accordance 'ith the 'or( and>or learning environment. ,.3 =ultiple path'ays to achieve o'n and others future learning goals are discussed in accordance 'ith the 'or( and>or learning environment. 3. =onitor and improve 'or( practices 3.1 "ffective 'or( practices to enhance inclusivity and a learning culture are identified in accordance 'ith the 'or( and>or learning environment 3.2 Conscious actions are ta(en to modify and improve in accordance 'ith 'or( practices. 3. #trategies and policies to support inclusivity are regularly revie'ed in accordance 'ith continuous improvement of 'or( processes. 3., /roposed changes to relevant strategies and policies are documented and reported in accordance 'ith organi7ational structure. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 4 RAN.E ); 'AR*A4-ES 'AR*A4-E RAN.E 1. )ndividual differences =ay include: 1.1 learning difficulties 1.2 literacy and numeracy needs 1. language other than "nglish (60T") 1., cultural bac(ground* images and perceptions 1.3 socio%economic bac(ground 1.9 age* gender* seBuality 1.; religious practices 1.< intellectual impairment or disability 1.5 medical conditions such as arthritis* epilepsy* diabetes and asthma 1.14 physical impairment or disability involving hearing vision* voice or mobility 1.11 psychological or psychiatric impairment 2. Clients 'ith particular needs =ay include: 2.1 'omen 'here under%represented 2.2 rural and remote learners 2. people 'ith disabilities* either permanent or temporary 2., people from non%"nglish spea(ing bac(grounds 2.3 youth at ris( . /rinciples =ay include: .1 supporting e&ual opportunity for participation .2 fostering and advocating independence . ensuring cooperative approaches to learning ., using client%centered approaches to learning .3 supporting* encouraging and valuing individual contributions .9 motivating learners .; creating opportunities for participation and success .< ma(ing reasonable adDustments to procedures* activities and assessment for e&uity .5 ac(no'ledging current strengths and s(ills as a basis for further learning ,. @round rules =ay include: ,.1 guidelines of behavior and acceptance ,.2 common understandings bet'een learners about group interaction* respect and acceptance ,. eBpectations of 'or(ing relationships ,., safety of learners and others ,.3 comfort of learners and others ,.9 agreed conse&uences for breaching ground rules 3. #pecific needs =ay include: 3.1 physical environment adDustments 3.2 adDustments to learning and assessment activities 3. 0?# issues to be addressed 3., language re&uirements 3.3 literacy and numeracy issues 3.9 more time>additional support to learners 3.; need for a broad general education TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 1 'AR*A4-E RAN.E 9. 1erbal and body language =ay refer to: 9.1 language that recogni7es and values individual differences 9.2 language that supports inclusivity 9. language that is non%discriminatory 9., language that does not devalue* denote or derogate 9.3 language that does not suggest fear* mistrust or lac( of understanding 9.9 language that does not label or suggest assumptions about capabilities ;. !ocumented resources =ay include: ;.1 Dournals ;.2 information technology resources such as the 'eb* hard'are and soft'are ;. teBts and references <. #upport persons =ay include: <.1 family members <.2 government officers in specialist support services <. case 'or(ers and personal careers <., advocates for a person or group <.3 peer support <.9 interpreters <.; community representatives <.< note ta(ers <.5 library personnel <.14 technical support <.11 human resources personnel <.12 administrative personnel <.1 career counselors <.1, student services officers <.13 e&uity liaison officers 5. /hysical environment support needs =ay include: 5.1 modifications to layout of premises 5.2 e&uipment modifications 5. use of adaptive technologies 5., changes to 'or( schedules 5.3 modifications to Dob design 14. 0?# issues =ay include: 14.1 issues relating to the learner 14.2 issues relating to the 0?# impact on others 11. @eneric s(ills =ay include: 11.1 "mployability #(ills including: 11.1.1 communication 11.1.2 team'or( 11.1. problem solving 11.1., initiative and enterprise 11.1.3 planning and organi7ing 11.1.9 self%management 11.1.; learning 11.1.< technology 11.2 innovation 11. language* literacy* numeracy and communication s(ills TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 2 E'*EN(E .?*E 1. Critical aspects of Competency .ssessment re&uires evidence that the candidate : 1.1 /racticed inclusivity 1.2 /romoted and respond to diversity 1. !eveloped and implement 'or( strategies to support inclusivity 1., /romoted a culture of learning 1.3 =onitored and improve 'or( practices 2. 2nderpinning (no'ledge and attitude 2.1 the principles underpinning inclusivity and ho' to integrate them into 'or( practices 2.2 the diversity of clients* client needs* client bac(grounds and differing eBpectations for vocational education and training services 2. ethical and inclusive behaviors eBpected of professional relationships 'ith clients and colleagues 2., sources of information to support inclusive practices 2.3 availability and types of supports for clients 'ith specific needs 2.9 relevant policies* legal re&uirements* codes of practice on: 3.1 disability* discrimination* inclusiveness* human rights* e&ual opportunity* racial discrimination 3.2 duty of care responsibilities 3. access and e&uity policies 2.; organi7ational 'or( systems* practices 2.< 0?# relating to the 'or( role>'or( conteBt* and 0?# considerations 'hen fostering and promoting an inclusive learning culture including: 2.<.1 internal policies and procedures to meet 0?# re&uirements 2.<.2 ha7ards commonly found in the 'or( environment 2.5 duty of care of the training and trainer for the learner and others 'ho may be affected by actions of others 'ithin or attending the training . 2nderpinning s(ills .1 language and communication s(ills that: .1.1 reflect inclusive language .1.2 address cross cultural communication* indirect communication* participation of others (family> community>elders)* appropriate time and communication protocols .1. involve consultation and liaison 'ith clients* other colleagues* counselors* eBperts and specialists on learning concerns>issues TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 .1., reflect good practice in active listening* appropriate eye contact* friendly tone* appropriate volume* clarity of diction and plain "nglish .1.3 encourage eBpression by all individuals .1.9 involve a variety of mediums .2 recogni7ing and being sensitive to individual difference and diversity* for eBample: .2.1 being sensitive to and valuing culture .2.2 acting 'ithout bias>discrimination .2. responding to individuals 'ith particular needs .2., recogni7ing the importance of religion . research s(ills to identify and increase (no'ledge of individual differences and ho' these impact on individuals ., problem solving s(ills to: ,.1 identify specific needs ,.2 respond appropriately to cultural diversity ,. Resource )mplication The follo'ing resources =2#T be provided: ,.1 access to relevant policies* legislation* guidelines and resources to support inclusivity ,.2 access to clients>colleagues ,. access to 'or(place environment 3. =ethod of assessment Competency may be assessed through : 3.1 !emonstration 'ith &uestioning 3.2 )ntervie' 3. 8ritten Test 3., Third /arty Report 9. ConteBt for assessment 9.1 Competency may be assessed in 'or(place or in a simulated 'or(place setting 9.2 .ssessment shall be observed 'hile tas( are being underta(en 'hether individually or in%group TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 , ?N*T ); ()+3ETEN(/ @ ENS?RE A ,EA-T,/ AN SA;E -EARN*N. EN'*R)N+ENT ?N*T ()E @ 6>>2722>7 ?N*T ES(R*3T)R @ This unit covers the (no'ledge* s(ills and attitude re&uired to ensure the health* safety and 'elfare of learners and candidates. E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. )dentify 0ccupational ?ealth and #afety (0?#) responsibilities 1.1 The purpose and approaches o& O3S in the learning environment are defined in accordance 'ith 0?# standards. 1.2 !ocumentation outlining the O3S legal responsi(ilities of the %arious parties in the learning environment is accessed* read and interpreted in accordance 'ith 0?# standards 1. Organizational O3S documentation is identified and accessed in accordance 'ith standard operating procedures. 2. )dentify ha7ards in the learning environment 2.1 Sources o& in&ormation are researched and accessed to identify ha7ards common 'ithin the industry in 'hich the learning 'ill ta(e place. 2.2 6earning environment is inspected prior to use in consultation 'ith various parties in order to identify ha7ards. 2. .ny specific 0?# needs of learners and>or candidates are in accordance 'ith 0?# standards. 2., .ny potential ha7ards created by learners and>or candidates 'ith specific needs are identified in accordance 'ith 0?# standards. 2.3 /ersonal limitations and responsibilities in identifying ha7ards are recogni7ed and specialist advisers are consulted in accordance 'ith 0?# standards. . .ssess ris(s in the learning environment .1 6i(elihood of inDury as a result of eBposure to identified ha7ard>s is assessed in accordance 'ith 0?# standards. .2 #everity of any potential inDury* illness or negative>adverse outcome arising from the identified ha7ard is assessed for ris( in accordance 'ith 0?# standards. . ?a7ards are prioriti7ed for action in consultation 'ith various parties in accordance 'ith 0?# standards. ., /ersonal limitations in assessing ris(s are recogni7ed and specialist advisers are consulted in accordance 'ith 0?# standards. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 3 E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables ,. !evelop and implement actions to ensure the health safety and 'elfare of learners and>or candidates ,.1 Ris( controls are developed based on the hierarchy o& control in accordance 'ith 0?# standards. ,.2 Ris( control action plan is identified and accessed or formulated in consultation 'ith various parties. ,. .ctions 'ithin the control and responsibility of the trainer>facilitator are implemented in accordance 'ith 0?# standards. ,., 0utstanding ris( control actions are referred to the various parties for implementation. ,.3 Super%isory arrangements appropriate to learners and>or candidates levels of (no'ledge>s(ill> eBperience are monitored to ensure their health and safety. 3. /rovide appropriate 0ccupational ?ealth and #afety (0?#) re&uirements to learners and>or candidates 3.1 6earners and>or candidates are provided 'ith appropriate in&ormation related to 0?# 3.2 6earners and>or candidates are assessed for (no'ledge of 0?# re&uirements. 3. 6earners and>or candidates are supplied 'ith personal protective e&uipment in accordance 'ith 0?# standards 9. =onitor 0ccupational ?ealth and #afety (0?#) arrangements in the learning environment 9.1 .chievement against the ris( control action plan is monitored and any issues addressed as appropriate 9.2 The effectiveness and reliability of eBisting ris( controls are confirmed 'ith relevant parties. 9. "ffective ha7ard and incident reporting and investigation processes are confirmed on a continuing basis. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 9 RAN.E ); 'AR*A4-ES 'AR*A4-E RAN.E 1. .pproaches of 0?# =ay include: 1.1 the establishment and maintenance of a healthy and safe learning environment through: 1.1.1 a consultative approach 1.1.2 a systems approach 1.2 shared responsibilities for 0?# 1. trainer>facilitator familiari7ation 'ith 0?# re&uirements of the specific learning environment 2. 0?# legal responsibilities =ay include: 2.1 re&uirements under legislation relating to 0?# and common la' duty of care 2.2 legislative re&uirements for consultation 2. re&uirements under ha7ard%specific and other 0?# regulations 2., legislative re&uirements for reporting and record (eeping related to 0?# . 1arious parties =ay include: .1 managers>supervisors .2 designated person for 0?# . employee 0?# representatives ., other people 'ith prior 0?# (no'ledge* for eBample: .,.1 trainers>facilitators and assessors .,.2 program coordinators .3 training and>or assessment organi7ation ,. 0rgani7ational 0?# documentation The training organi7ation and>or 'or(place in 'hich the training services ta(e place* and may include: ,.1 policies and procedures ,.2 incident reports ,. emergency procedures ,., induction information ,.3 ris( assessment ,.9 safety reports 3. #ources of information =ay include: 3.1 0?# regulatory authorities 3.2 industry bodies 3. subDect and technical specialists including 0?# professionals 3., ha7ard and inDury reports from similar learning environments TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ; 'AR*A4-E RAN.E 9. ?ierarchy of control The preferred priority for ris( control* emphasi7ing ha7ard elimination and* 'here this is not possible* ris( minimi7ation by such means as: 9.1 substitution 'ith a lesser ha7ard 9.2 isolation of the ha7ard from people at ris( 9. engineering controls 9., administrative means (eg* safe 'or( practices* procedures and training) 9.3 use of personal protective e&uipment ;. #upervisory arrangements =ay include: ;.1 6evel of (no'ledge ;.2 6evel of eBperience ;. rights* responsibilities and obligations of the various parties ;., the code of conduct in the learning environment ;.3 types of potential ha7ardous events>emergencies and re&uired responses ;.9 ha7ards and their control in the learning environment* including the use and maintenance of personal protective e&uipment <. .ppropriate information =ay include: <.1 safe access and egress <.2 'or( procedures <. first aid provisions <., arrangements in the learning environment for the management of 0?#* including: <.,.1 reporting procedures for ha7ards* incidents* inDuries and faulty e&uipment <.,.2 processes to use 'hen inDury does occur <.,. policies and procedures* including staff handboo(s TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 < E'*EN(E .?*E 1. Critical aspects of Competency .ssessment re&uires evidence that the candidate : 1.1 )dentified 0?# responsibilities 1.2 )dentified ha7ards in the learning environment 1. .ssessed ris(s in the learning environment 1., !eveloped and implement actions to ensure the health safety and 'elfare of learners and>or candidates 1.3 /rovided appropriate 0?# re&uirements to learners and>or candidates 1.9 =onitored 0?# arrangements in the learning environment 2. 2nderpinning (no'ledge and attitude 2.1 relevant policies* legal re&uirements* codes of practice and national* for eBample: 2.1.1 legislative re&uirements for information and consultation relevant to safety 2.1.2 legislative re&uirements for record (eeping related to 0?# 2.1. legislative re&uirements for safe 'or(places 2.2 0?# roles and responsibilities of employers* the training> trainers>facilitators* learners and>or candidates* managers and supervisors 2. duty of care obligations for training and>or trainers>facilitators 2., ha7ards and ris(s in the specific industry 'here learning 'ill ta(e place 2.3 common ris( control strategies applicable to the industry 'here learning and>or 'ill ta(e place 2.9 basics of a systematic approach to 0?# 2.; sources of information on 0?# re&uirements relevant to the specific industry 'here learning 'ill ta(e place 2.< organi7ational 0?# documentation including policies* procedures and ris( control strategies 2.5 hierarchy of control as it applies to ris(s encountered in the learning environment 2.14 (no'ledge of the learning environment sufficient to be able to identify ha7ards and conduct simple ris( assessment . 2nderpinning s(ills .1 literacy s(ills to: .1.1 access a range of sources of 0?# information .1.2 read and understand 0?# documentation .1. interpret 0?# legal re&uirements .1., 'rite ha7ard and incident reports .1.3 contribute to the development of a ris( control action plan (if re&uired) TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 5 .2 language s(ills to: .2.1 communicate and consult 'ith a range of people from different levels and bac(grounds .2.2 listen and summari7e (ey points* ma(e evaluative Dudgments and articulate verbally . technology s(ills to: ..1 use computer hard'are and relevant soft'are ..2 use office>business e&uipment ., research s(ills to access relevant 0?# information .3 negotiation s(ills ,. Resource )mplication The follo'ing resources =2#T be provided: ,.1 access to resources and e&uipment to establish and maintain the safety* health and 'elfare of the learner and>or candidate ,.2 access to legislative and training organi7ation documentation on 0?# 3. =ethod of assessment Competency may be assessed through : 3.1 !emonstration 'ith &uestioning 3.2 Case #tudy>#ituation 3. )ntervie' 3., /ortfolio .ssessment 9. ConteBt for assessment 9.1 Competency may be assessed in 'or(place or in a simulated 'or(place setting 9.2 .ssessment shall be observed 'hile tas( are being underta(en 'hether individually or in%group TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ,4 ?N*T ); ()+3ETEN(/ @ +A*NTA*N AN EN,AN(E 3R);ESS*)NA- 3RA(T*(E ?N*T ()E @ 6>>2722>: ?N*T ES(R*3T)R @ This unit covers the (no'ledge* s(ills and attitude re&uired for individuals to manage their personal professional performance and to ta(e responsibility for their professional development in relation to the provision of training and services. E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. =odel high standards of performance 1.1 /ersonal performance is consistent 'ith the organization/s goals and o(4ecti%es* 1.2 .ppropriate pro&essional techni.ues and strategies are modeled in accordance 'ith eBisting organi7ational policies and guidelines. 1. /ersonal 'or( goals and plans reflect individual responsibilities and accountabilities in accordance 'ith organizational/legal re.uirements* 1., Ethical and inclusi%e practices are applied in professional practice and in accordance 'ith eBisting organi7ational policies and guidelines. 2. !etermine personal development needs 2.1 /ersonal (no'ledge and s(ills are assessed against units of competency and other relevant benchmar(s in accordance 'ith the development needs and priorities. 2.2 Changes in vocational education* training policy and operating environments are identified in accordance 'ith the impact on professional practice and personal development needs. 2. Feed(ac" from colleagues and clients is identified and used in accordance 'ith personal learning needs>areas of professional development. 2., :uture career options are identified as appropriate. 2.3 /ersonal learning needs are documented and updated in accordance 'ith eBisting policies and procedures. 2.9 /ersonal development needs are discussed 'ith relevant personnel for inclusion in accordance 'ith the pro&essional de%elopment plan* . /articipate in professional development activities .1 'e%elopment opportunities suitable to personal learning style>s are selected and used in accordance 'ith continuous support of learning and maintenance of current pro&essional practice/s* .2 )ro&essional net#or"s are participated in accordance 'ith continuous support of learning and maintenance of current professional practice>s. . 0'n performance and professional competency is continuously improved through engagement in accordance 'ith professional development activities. ., Technology is used to maintain regular communication in accordance 'ith relevant net'or(s* organi7ations and individuals. ,. Reflect on and evaluate professional practice ,.1 'e%elopments and trends impacting on professional practice are researched and integrated in accordance 'ith 'or( performance. ,.2 :eedbac( from colleagues>clients is used to identify and introduce improvements in accordance 'or( performance. ,. )nnovative and responsive approaches for improving professional practice are identified and used in accordance 'ith continuous support to impro%e techni.ues and processes* ,., Records* reports and recommendations for improvement are managed in accordance 'ith the organi7ation+s systems and processes. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ,1 RAN.E ); 'AR*A4-ES 'AR*A4-E RAN.E 1. 0rgani7ation+s goals and obDectives =ay include: 1.1 business plan 1.2 strategic plan 1. operational plan>s 1., organi7ation+s code of conduct 1.3 fleBibility and client responsiveness 1.9 client satisfaction 1.; financial performance 1.< people management 1.5 mar(eting and client service 1.14 &uality and &uality assurance 2. /rofessional techni&ues and strategies =ay include: 2.1 techni&ues for initiating action and directing decision ma(ing 2.2 strategies for presenting a confident and assured manner in challenging situations 2. maintaining ethical practice in the face of opposition 2., modeling behavioral and personal presentation standards 2.3 motivation strategies 2.9 time management 2.; strategies for ac(no'ledging and respecting the attitudes and beliefs of others 2.< techni&ues for promoting active participation . 0rgani7ational>legal re&uirements =ay include: .1 customer complaints* grievances and appeals .2 ris( identification and management* including 0?# . &uality and continuous improvement processes and standards* including validation systems ., financial management* including refund policies and systems to protect fees paid in advance (if appropriate) .3 recognition of &ualifications issued by other training organi7ations .9 access and e&uity .; client selection* enrolment and induction>orientation .< staff recruitment* induction and ongoing development and monitoring .5 availability of policies and procedures to all personnel and learners>clients .14 collaborative>partnership arrangements .11 confidentiality and privacy re&uirements .12 ethical standards .1 defined resource parameters TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ,2 'AR*A4-E RAN.E .1, administrative and records management system* for eBample: .1,.1 reporting>recording re&uirements and arrangements .1,.2 maintenance* retention* archiving* retrieval* storage and security of information .1,. document version control ,. "thical and inclusive practices =ay include: ,.1 demonstrating probity in all areas of responsibility ,.2 modeling organi7ational>professional codes of conduct ,. reinforcing ethical conduct in interactions 'ith and bet'een other people ,., sho'ing respect for individual diversity* culture and religion ,.3 recogni7ing and utili7ing difference to develop both the individual and the organi7ation ,.9 demonstrating sensitivity to the circumstances and bac(ground of others ,.; fostering a culture of inclusiveness ,.< ne'>revised policy directions in vocational education and training 3. :eedbac( =ay include: 3.1 formal>informal performance appraisals 3.2 obtaining comments from supervisors and colleagues 3. obtaining comments from clients 3., personal reflective behavior strategies 3.3 routine organi7ational methods for monitoring service delivery 9. /rofessional development plan =ay include: 9.1 the organi7ation+s professional development plan for each individual staff member* outlining: 9.2 'or( and personal career obDectives 9. identified areas re&uiring development 9., learning opportunities>activities 9.3 relevant 'or( activities>proDects 9.9 lin(s to organi7ational training needs profile ;. !evelopment opportunities =ay include: ;.1 underta(ing further higher education ;.2 underta(ing professional development in specific areas of practice ;. internal training>development programs ;., relevant conferences* seminars and 'or(shops ;.3 reading relevant Dournals and literature ;.9 net'or(ing 'ith internal>eBternal colleagues ;.; coaching and>or mentoring TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 , 'AR*A4-E RAN.E <. Current professional practice>s =ay include: <.1 vocational competency and>or technical eBpertise in subDect matter <.2 professional practice as a trainer>facilitator* 5. /rofessional net'or(s =ay include: 5.1 informal net'or(s 'ith: 5.1.1 other trainers>facilitators 5.1.2 people 'or(ing in industry>vocational area 5.1. contacts in vocational education and training 5.2 formal net'or(s such as: 5.2.1 local> trainer net'or(s 5.2.2 interest and support groups 5.2. regional* specialist and pea( associations 5.2., professional>occupation associations 5.2.3 communities of practice 14. Technology =ay include: 14.1 computer%based communication* e.g. email* )nternet* "Btranet and )ntranet 14.2 facsimile machines 14. telephone 14., video conferencing 11. !evelopments and trends =ay include: 11.1 ne'>revised Training /ac(ages in vocational area of eBpertise 11.2 legislative>regulatory changes in vocational area of competency 11. ne' developments>directions>trends in vocational education and training 11., policy changes in vocational education and training 12. Continuous support to improve techni&ues and processes =ay include: 12.1 limited and systemic evaluation 12.2 records revie' and maintenance 12. self%assessment 12., strategic business>operational planning 12.3 ongoing education and training 12.9 team meetings and net'or(ing TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ,, E'*EN(E .?*E 1. Critical aspects of Competency .ssessment re&uires evidence that the candidate : 1.1=odeled high standards of performance 1.2!etermined personal development needs 1./articipated in professional development activities 1.,Reflected on and evaluate professional practice 2. 2nderpinning (no'ledge and attitude 2.1 organi7ational goals>obDectives 2.2 organi7ational processes* procedures and opportunities relating to professional development 2. a range of continuous improvement techni&ues and processes and their application 2., social and education trends and changes impacting on the vocational education and training environment* for eBample: 2.,.1 policy changes 2.,.2 technological changes 2.,. cultural changes 2.,., economical changes 2.3 net'or(s relevant to professional practice 2.9 standards>principles* ethnical>inclusive principles and practices 2.; types and availability of training development activities and opportunities 2.< relevant policies* legislation* codes of practice and national standards for eBample: 2.<.1 Training /ac(ages* competency standards* other relevant benchmar(s 2.<.2 licensing re&uirements 2.<. industry>'or(place re&uirements 2.<., duty of care under common la' 2.<.3 recording information and confidentiality re&uirements 2.<.9 anti%discrimination including e&ual opportunity* racial vilification and disability discrimination 2.<.; 'or(place relations 2.<.< industrial a'ards>enterprise agreements 2.<.5 -ational Reporting #ystem 2.5 relevant 0?# (no'ledge relating to the 'or( role>'or( conteBt* and 0?# 'hen managing o'n professional practice and performance . 2nderpinning s(ills .1 reflection s(ills to: .1.1 systematically evaluate personal 'or( practices to improve performance or understanding .1.2 reduce or prevent stress .2 leadership s(ills to present a professional image TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ,3 . self%evaluation s(ills to: ..1 identify gaps in s(ills or (no'ledge ..2 obtain competencies to meet current and future organi7ational obDectives ., research s(ills to: .,.1 (eep up 'ith trends in vocational education and training to obtain current information .,.2 identify relevant industry affiliations .,. (eep up 'ith trends>changes>developments in the vocational area of competency .3 communication s(ills to: .3.1 obtain feedbac( from colleagues and clients .3.2 participate in professional net'or(s .3. consult 'ith colleagues and clients .9 interpersonal s(ills to: .9.1 participate in industry events and activities .9.2 build professional relationships .; net'or(ing s(ills to build an industry net'or( .< literacy s(ills to: .<.1 document personal learning needs .<.2 read and interpret vocational education and training information such as legal> organi7ational policy documents .<. complete and maintain records related to professional development .5 time management s(ills to: .5.1 organi7e professional development activities .5.2 analy7e and identify career options .5. create a balance bet'een 'or(* study* personal and recreation activities ,. Resource )mplication The follo'ing resources =2#T be provided: ,.1 relevant organi7ational>legal documentation ,.2 access to relevant benchmar(s ,. access to net'or(s* technology* communication 3. =ethod of assessment Competency must be assessed through : 3.1 !emonstration 'ith &uestioning 3.2 )ntervie' 3. 8ritten Test 3., Third /arty Report 9. ConteBt for assessment 9.1 Competency may be assessed in 'or(place or in a simulated 'or(place setting 9.2 .ssessment shall be observed 'hile tas( are being underta(en 'hether individually or in%group TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ,9 ?N*T T*T-E @ E'E-)3 AN 3R)+)TE A33RE(*AT*)N ;)R ()STS AN 4ENE;*TS ); TE(,N*(A- TRA*N*N. ?N*T ()E @ 6>>2722>9 ES(R*3T)R @ This unit covers the outcomes re&uired in estimating and evaluating costs and benefits of training* determining its cost% effectiveness and returns* and identifying* recommending and advocating cost%efficient training practices E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. #tudy training cost components 1.1 :eatures and benefits of training programs are identified and analy7ed based on financial and customer re&uirements 1.2 Cost components are analy7ed to determine those 'hich deliver the desired training features and benefits 1. 8astages or eBcesses are determined for possible reduction or elimination 2. "valuate training costs and benefits 2.1 1ariances in training performance and results are studied to determine good and bad practices 2.2 /lanned performance is compared 'ith actual performance to identify future enhancements in conduct of training 2. Cost reduction and control measures that do not impact greatly on training results are recommended 2., 2sage of training resources is analy7ed for optimi7ation or reduction . =onitor conduct and results of training .1 #imple formative and summative evaluations of training are done to evaluate achievement of learning outcomes .2 $uality training programs are monitored and noted>documented for best practices and results replication . Bene&its and returns on training in%estments are studied using rele%ant data ., Cost%effective training programs are identified and recommended for documentation* replication and further enhancement. ,. /romote a'areness of costs and benefits of training ,.1 Genefits of training as investment rather than cost center are eBplained and stressed to trainees* fello' trainers and administrators 'here applicable ,.2 "conomy in use of training supplies and materials and care in use of training e&uipment and facilities are stressed continually ,. =odel>best practices in optimum and Dudicious use of training resources are documented* practiced and demonstrated TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ,; RAN.E ); 'AR*A4-ES 'AR*A4-E RAN.E 1. Genefits and returns on training investment =ay include: 1.1 6ong%term impact such as %% 1.1.1 )ncreased profitability of firm 1.1.2 )ndustrial peace 1.2 )mmediate results such as %% 1.2.1 /ositive customer feedbac( 1.2.2 6ess product recalls>reDects 1.2. Consistent>increasing school enrolment 1.2., ?igher absorption rate of graduates 1.2.3 6o'er drop%out rates 1.2.9 6o'er 'or(er attrition rate 2. Relevant training data =ay include: 2.1 !ata from graduate tracer studies 2.2 "nrolment data 2. Trainee drop%out 2., Trainee learning evaluation 2.3 "mployment>absorption rate 2.9 Reaction%level evaluation 2.; Trainee s(ills certification rate 2.< /er%capita training costs 2.5 #(ill utili7ation rate TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ,< E'*EN(E .?*E 1. Critical aspects of competency .ssessment re&uires evidence that the candidate E 1.1 !emonstrated ability to identify* estimate and evaluate training cost components 1.2 !emonstrated ability to assess training programs according to their cost%effectiveness and return on investment 1. !emonstrated ability to eBplain training costs and benefits and advocate cost%effective training 2. 2nderpinning (no'ledge and attitude 2.1 Gasic arithmetic E four fundamental operations 2.2 Gasic cost accounting and boo((eeping 2. Gasic training methodology including training costs and benefits 2., Training system evaluation concepts 2.3 /ositive 'or( traits and values (attention to detail* persistence* cost%consciousness* safety% and time% consciousness* &uality%consciousness) . 2nderpinning s(ills .1 Communication s(ills .2 Computer literacy . Computational and accounting s(ills ., 0bserving safety and health precautions .3 )nstructional and facilitation s(ills ,. Resource implications The follo'ing resources =2#T be provided E ,.1 .ccess to training and enrolment data* e. g.* collection* eBpenses* trainee performance data ,.2 .ccess to an ongoing training program ,. Case problems in cost%effective training 3. =ethods of assessment Competency may be assessed through E 3.1 Case problems 3.2 8ritten eBam 3. )ntervie' 3., #ubmission and presentation of 'ritten report or case study 3.3 /ortfolio 3.9 Third%party report 9. ConteBt of assessment Competency may be assessed on the Dob or in a simulated 'or( environment TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ,5 ?N*T T*T-E @ E'E-)3 AN 3R)+)TE ?NERSTAN*N. ); .-)4A- -A4)R +ARBETS ?N*T ()E @ 6>>27222> ES(R*3T)R @ This unit describes the outcomes re&uired in understanding* analy7ing and disseminating information on global labor%mar(et trends and concerns as they affect the T1"T* labor and employer sectors. E-E+ENT 3ER;)R+AN(E (R*TER*A 1. )dentify current and future trends>concerns 1.1 Relevant and reliable sources o& la(or5mar"et in&ormation (6=)) are identified and accessed based on needs 1.2 @lobal and local relevance of labor%mar(et (6=) trends are studied and analy7ed for their implications in the labor and training mar(et 1. Relevant events* including positions and interests of trainees* clients and training providers are studied and considered in the design and delivery of training 2. .ssess ne' developments 2.1 "merging issues of potential significance to the local and global labor mar(ets are identified and studied 2.2 Research findings are assessed for significance to the technical and vocational education and training (T1"T) sector 2. 0pportunities and ris(s of ne' developments are identified and assessed 2., 1ie's of trainees* training providers and other sta(eholders are identified and assessed for their potential benefit or impact 2.3 8here necessary responses and strategies for 6= threats and opportunities are developed in consultation 'ith other T1"T partners 2.9 -e' and emerging concepts* technologies* products and processes are noted and evaluated based on their implications for the T1"T and labor mar(et . 2tili7e labor mar(et information to best effect .1 .'areness of 6= situation and related concerns are promoted through tal(s* lectures and other training opportunities .2 Relevant information on 6= and ne' technologies are incorporated in the curriculum and during the training . =ention>/resentations of 6=) and trends are made during meetings* fora and training situations using language and delivery styles adapted to the audience ., 8here necessary* responses and strategies to global labor% mar(et developments are developed and recommended using analytical tools and current 6=) TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 34 RAN.E ); 'AR*A4-ES 'AR*A4-E RAN.E 1. 6=) sources =ay include %% 1.1 /rofessional literature and Dournals 1.2 )ndustry associations 1. Resource persons 1., )nternet sites* e. g.* Fobs!G 1.3 )ndustry>trade meetings>conferences 1.9 Trade fairs 1.; -et'or( of contacts or (ey informants 1.< #tatistical reports 1.5 @overnment agencies* e. g.* -#CG>-#0* !06" (G6"* /0".* G6"#) 2. Responses and strategies =ay include %% 2.1 Retraining 2.2 #earch for ne' mar(ets and partners 2. #(ills updating>upgrading 2., Refresher courses 2.3 2pdating of competency standards 2.9 Competency assessment and certification 2.; .doption of ne' training methods and technologies 2.< Redesign of training programs>courses . .nalytical tools =ay include E .1 #80T analysis .2 :orce%field analysis . /roblem>0bDectives tree ., :ishbone>cause%and%effect diagram TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 31 E'*EN(E .?*E 1. Critical aspects of competency .ssessment re&uires evidence that the candidate E 1.1 !emonstrated ability to understand and analy7e global labor mar(ets 1.2 !emonstrated ability to identify and ta(e advantage of opportunities in the global 6= 1. !emonstrated ability to respond to potential threats to T1"T arising from 6= trends 1., !emonstrated ability to adapt technical training to global 6= trends 2. 2nderpinning (no'ledge and attitudes 2.1 6abor%mar(et paradigm 2.1.1 #upply side E T1"T providers and schools* communities 2.1.2 !emand side E employers (government and private sector) 2.1. 6abor re&uirements variations and seasonality in the 6= 2.2 T1"T sector (no'ledge E 'or( regime* systems* technologies and uni&ue aspects relevant to sector or geographic area 2. /rofile of T1"T sector sta(eholders* opinion leaders and maDor players 2., 6egislations and regulations that impact on the T1"T sector 2.3 "vents and trends that have shaped the global labor mar(et over time 2.9 Trends in customer eBpectations and buying patterns 2.; /ositive 'or( values (proactiveness* practicality* results and service orientation* &uality%consciousness) . 2nderpinning s(ills .1 Researching 6=) .2 .naly7ing the relevance* accuracy and shortcomings of information . !iscerning trends* issues ands implications ., .ssessing threats and opportunities .3 Communication and presentation s(ills ,. Resource implications The follo'ing resources +?ST be provided E ,.1 T1"T situationers and>or 6=) research reports ,.2 Case problems 3. =ethod of assessment Competency may be assessed through E 3.1 )ntervie' and oral &uestioning based on case problems 3.2 !emonstration 'ith oral &uestioning of an oral presentation made by the candidate 3. Third%party report 3., /ortfolio (includes reports* recommendations* research and information relating to the global 6= 'ritten by candidate) 9. ConteBt of assessment .ssessment must be conducted in the 'or(place or a simulated 'or( environment TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 32 ()RE ()+3ETEN(*ES ?N*T ); ()+3ETEN(/ @ 3-AN TRA*N*N. SESS*)N ?N*T ()E @ T'T2727>2 ?N*T ES(R*3T)R @ This unit covers the (no'ledge* s(ills and attitudes in planning a training session. )t includes identifying learner+s re&uirements* preparing session plan* preparing instructional materials and organi7ing learning and teaching and assessment resources. E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. )dentify learner+s training re&uirements 1.1 Curriculum document is revie'ed and analy7ed. 1.2 Current competencies of target group are determined. 1. Competencies re&uired to be attained are compared 'ith current competencies of target group. 1., Results of comparison are used to determine training re&uirements. 1.3 Training re&uirements are validated 'ith appropriate people* 2. /repare session plans 2.1 )nstructional blueprint and learning%engagement plan are prepared 2.2 Training deli%ery modes are identified. 2. Training methods that pertains to the re&uired competencies are addressed. 2., #e&uence of training activities is determined. 2.3 1esources to support learning are identified. 2.9 Session plan is finali7ed according to re&uired format. . /repare instructional materials .1 Instructional materials that are focused on a (ey concept or idea related to the 'or( activity under consideration are prepared. .2 The teBt and illustrations that are clear* legible and appropriate to the trainees are prepared. . 6anguage* style and format of the materials are appropriate to the trainee/s characteristics and needs ,. /repare assessment instruments ()nstitutional ,.1 Relevant modules of instruction are identified* read and interpreted to identify the re&uired e%idence. ,.2 "vidence re&uirements are determined 'hich sho' full coverage of the training module to be assessed and a consistent performance of the relevant learning activities. ,. #uitable assessment methods are identified and selected 'hich are appropriate 'ith the learning outcome of a module of instruction. ,., .ssessment instruments are prepared in accordance 'ith the content and learning outcome specified under the assessment criteria of a module of instruction. ,.3 .ssessment instruments are chec(ed for validity* fairness* safety and cost effectiveness. 3. 0rgani7e learning and teaching resources 3.1 Resources re&uired for training are chec(ed for availability. 3.2 .ppropriate training locations are identified and arranged according to the training needs. 3. Resource re&uirements are documented and access is arranged in accordance 'ith the organi7ation* procedures and appropriate staff. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 3 RAN.E ); 'AR*A4-ES 'AR*A4-E RAN.E 1. Target group 1.1 #tudents 1.2 8or(ers 1. community members 1., trainers 2. .ppropriate people 2.1 6@2 2.2 -@0 2. "nterprise 2., )ndustry 0rgani7ations 2.3 /eople+s 0rgani7ations 2.9 Trade union 2.; "mployer 2.< @overnment agency . Training delivery modes =ay include but are not limited to the follo'ing: .1 !ual training .2 0n% the%Dob > off% the% Dob training . !istance delivery ., #elf%paced individuali7ed delivery .3 Community training ,. Training methods =ay include but are not limited to the follo'ing: ,.1 0ral presentations ,.2 #imulation activities ,. @roup 'or( ,., !emonstration ,.3 6aboratory 'or( ,.9 .ssignments ,.; Computer%based learning ,.< @roup discussion ,.5 6ecture 3. Resources 3.1 #taff 3.2 :acilities 3. /lant e&uipment 3., Tools* supplies and materials 3.3 .udio%visual materials (multi%media) 3.9 6earning aids (instructional materials) 9. #ession plan #ession plan format may include: 9.1 #ession obDectives 9.2 #ubDect content 9. Resources and materials 9., !elivery modes and assessment methods ;. )nstructional materials )ncludes but is not limited to: ;.1 -on%print and /rint%based materials ;.2 )nformation > 0peration > Fob sheet ;. 6earning guide ;., #elf chec( > /erformance chec(list ;.3 =odel ans'er <. Trainee+s characteristics )ncludes but is not limited to: <.1 .ge <.2 @ender <. 6earning style <., Religion <.3 Culture <.9 "thnicity 5. "vidence 5.1 direct 5.2 indirect 14. Training locations 14.1 Training center 14.2 #chool 14. 8or(place 14., Community TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 3, E'*EN(E .?*E 1. Critical aspects of competency .ssessment re&uires evidences that the trainee: 1.1 )dentified and analysed relevant curriculum document. 1.2 )dentified current competencies of target group. 1. )dentified learners+ training re&uirements. 1., /repared plan for a series of training sessions. 1.3 )dentified relevant delivery method* training activities and training delivery modes. 1.9 )dentified and organi7ed resources re&uired for the series of training sessions. 1.; 0rgani7ed access to appropriate training location. 2. 2nderpinning (no'ledge and attitude 2.1 Competency standards and related curriculum 2.2 )dentification and correct usage of e&uipment* processes and procedures relevant to the competencies being delivered 2. Training delivery modes 2., Training methods 2.3 Target groups E identify and needs 2.9 Recognition of current competencies 2.; 0ccupational health and safety relevant to the competencies being delivered. 2.< Community development modes and training approaches. . 2nderpinning #(ills .1 Technical 'riting s(ills re&uired to document session plans and prepare basic instructional materials .2 #trategies for determining current competencies of learners . /lanning and organi7ational s(ills ., #(ills in operating personal computer ,. Resource )mplications The follo'ing resources =2#T be provided: ,.1 Relevant curriculum documents ,.2 8or(place or simulated environment >ConteBt 3. =ethods of .ssessment Competencies must be assessed by: 3.1 0bservation>demonstration 'ith oral &uestioning 3.2 8ritten eBamination 3. /ortfolio 3., Third party report 9. ConteBt of .ssessment .ssessment should be conducted in the 'or(place > simulated area > T"#!. .ssessment Center TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 33 ?N*T ); ()+3ETEN(/ @ ;A(*-*TATE -EARN*N. SESS*)N ?N*T ()E @ T'T2727>2 ?N*T ES(R*3T)R @ This unit covers the (no'ledge* s(ills and attitudes in delivering Competency%Gased Training #ession. )t covers the follo'ing: preparing training session* conducting pre%assessment* facilitating training session* conducting competency assessment and revie'ing delivery of training session. E-E+ENTS 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. /repare Training :acilities>Resources 1.1 .ppropriate training &acilities/resources are prepared based on the session re&uirement. 1.2 6earning stations are prepared J set%up according to learning activities. 1. Tools and e&uipment are prepared and set%up according to learning activities. 2. Conduct /re% assessment 2.1 /re%assessment instruments are prepared in accordance 'ith the number of applicants. 2.2 ConteBt and procedures of pre%training assessment are 'ell eBplained according to guidelines. 2. "vidence is gathered using the assessment tools specified in the evidence plan. 2., E%idences are evaluated and feedbac(s are discussed based on the results of the pre%training assessment. 2.3 Current competencies and prior learning are determined and credited. 2.9 Characteristics and pro&ile o& learners are evaluated. . :acilitate Training #ession .1 6earners are properly oriented on the CGT delivery system. .2 .ppropriate training methods are used based on the level and characteristics of the learners. . 6earners are assisted to achieve session outcomes. ., 8or( and learning activities are monitored based on training plan. .3 Feed(ac" is provided to improve learners+ competence. ,. Conduct Competency .ssessment ,.1 6earners are oriented on the evidence re&uirements relevant to the evidence plan. ,.2 Competency assessment tools* materials and e&uipment are provided to learners. ,. "vidences are gathered and documented using relevant assessment tools. ,., .ssessment results are recorded in accordance 'ith the approved rating system. ,.3 .ppropriate &eed(ac" mechanism is used to inform learner of his>her progress. 3. Revie' !elivery of Training #ession 3.1 .ppropriate training session e%aluation instruments are used. 3.2 )nterpretation is made on the results of evaluation on delivery of training session. 3. .dDustments on delivery of training session are made based on the results of evaluation. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 39 RAN.E ); 'AR*A4-ES 'AR*A4-ES RAN.E 1. Training :acilities > Resources =ay include but not limited to the follo'ing: 1.16earning @uide 1.2)nstructional =aterials 1.2.1 C!s 1.2.2 6"s 1.2. CG6= 1.#ervice manuals 1.,References 1.3Fournals 1.9:urniture and fiBtures 1.;Tools and e&uipment 1.<8or(stations 2. "vidence 2.1!irect 2.2)ndirect . /rofile of learners =ay include but not limited to: .16earner+s styles .26earner+s obDectives .6earner+s resources .,"thnicities .36anguage ,. :eedbac( =ay include but not limited to: ,.1 6earners strong and 'ea( points ,.2 Rating>grades ,. 6earner+s /rogress specification ,., /rocedures ,.3 6earner+s !eficiency ,.9 Recommendation for improvement 3. Training =ethods =ay include but not limited to the follo'ing: 3.1 0ral presentations 3.2 #imulation activities 3. @roup 'or( 3., !emonstration 3.3 6aboratory 'or( 3.9 .ssignments 3.; Computer%based learning 3.< @roup discussion 3.5 6ecture 9. :eedbac( =echanism =ay include but not limited to: 9.1 1erbal communication 9.2 8ritten communication 9.2.1 .ttendance records 9.2.2 .ssessment records 9.2. )ndividual learners progress reports>chart surveys 9."lectronic media communication ;. Training #ession "valuation )nstruments =ay include but not limited to : ;.1#upervisor survey ;.2"Bit survey ;.Trainer+s competence survey ;.,)nstructional materials survey ;.3#tudent+s evaluation of instruction ;.9#ystems audit TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 3; E'*EN(E .?*E 1. Critical aspects of competency .ssessment re&uires evidences that the candidate: 1.1 /repared training facilities>resources. 1.2 Conducted pre%assessment to learners. 1. :acilitated training session. 1., Conducted competency assessment. 1.3 Revie'ed delivery of training session. 2. 2nderpinning Hno'ledge 2.1/rinciples of adult learning. 2.2/rinciples in assessing and procedures in conducting and revie'ing training sessions. 2./reparation of training resources. 2.,/rocedures in conducting pre%assessment. 2.3/rocedures in conducting competency assessment. . 2nderpinning #(ills .1 #(ills in facilitating group and individual learning. .2 #(ills in designing tas( to facilitate learning. . #(ills in conducting pre%assessment of learners. ., #(ills in conducting competency assessment. .3 #(ills in revie'ing delivery of training sessions. ,. Resource )mplications The follo'ing resources =2#T be provide: ,.1 .ccess to learners and learning environment. ,.2 .ccess to appropriate tools* e&uipment and materials relevant to the training activities. 3. =ethods of .ssessment Competency maybe assessed through: 3.1 !emonstration > 0bservation 'ith oral &uestioning. 3.2 /ortfolio 9. ConteBt of .ssessment .ssessment should be conducted in the 'or(place > simulated area > T"#!. .ssessment Center TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 3< ?N*T ); ()+3ETEN(/ @ S?3ER'*SE A)RB54ASE -EARN*N. ?N*T ()E @ T'T2727>7 ?N*T ES(R*3T)R @ This unit covers the (no'ledge* s(ills and attitude re&uired particularly establishing training re&uirements for trainees* monitoring 'or(%based training* and revie'ing and evaluating 'or(%based learning effectiveness to supervise 'or(%based learning process. Element 3erformance (riteria Italicized terms are elaborated in the Range of 1ariables 1. "stablish training re&uirements for trainees 1.1 Relevant policies and guidelines are accessed and interpreted to guide the development of 'or(%based arrangements 1.2 @oals for learning for the trainees are identified and discussed 'ith relevant personnel 1. Training plan is prepared in accordance 'ith agreed outcomes 1., Training schedule is developed* discussed and agreed 'ith rele%ant personnel 1.3 Support mechanisms are identified and arranged according to the needs of the trainees 1.9 .vailability of materials is confirmed 'ith relevant personnel 'ithin the budget re&uirements 1.; The o(4ecti%es for underta(ing 'or(%based training and the processes involved are eBplained to the trainees 2. =onitor 'or(%based training 2.1 1isits to 'or(%based training venue are conducted in accordance 'ith re&uirements to ensure training arrangements are met 2.2 Trainees progress is monitored and recorded against the training plan and contingencies are addressed 2. 8or( performance s are observed and alternative approaches are suggested 2., 0?# re&uirements are monitored to ensure health* safety and 'elfare of the trainees 2.3 Feed(ac" is provided to trainees about 'or( performance . Revie' and evaluate 'or(%based learning effectiveness .1 8or( performance and learning achievement are analy7ed in accordance 'ith re&uirements .2 Trainees are encouraged to provide feedbac( on their learning eBperience . The effectiveness of the 'or(%based learning is evaluated against the eBtent of attainment of the obDectives ., )mprovements and changes to 'or(%based learning are recommended based on the revie' process TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 35 RAN.E ); 'AR*A4-ES 'ariable Ran&e 1. /olicies and guidelines )nclude but not limited to: 1.1Relevant acts or legislations governing apprenticeships>learnerships 1.26a's on gender advocacy and development (@.!) and persons 'ith disabilities (/8!) 1.Re&uirements stated in the training contract 2. Training plan Training /lan to include: 2.1Competencies to be obtained 2.2Timeframe for achieving competencies 2.Training to be underta(en 2.,!elivery modes 2.3!etails for structured training 2.9.ssessment details and arrangements 2.;/arties responsible for training delivery and assessment 2.<Title of &ualification to be a'arded . Relevant personnel .1 8or(place supervisor .2 Training manager . Trainer>facilitator>assessor ., Training or assessment personnel .3 8or(ers 'hose o'n Dobs may be affected by the proposed changes ,. #upport mechanisms =echanisms may include: ,.1Contact numbers for help or guidance ,.20n%line or e%mail tutoring ,.8or(%based mentoring ,.,6earning partners ,.3Contact numbers of other trainees ,.9"&uipment>tools>material needs 3. 0bDectives 0bDectives may include: 3.1 )ntroduction of ne' technology 3.2 -e' products>service 3. -e' position or Dob roles 3., .ddressing identified s(ills gap 3.3 $uality improvements 3.9 Competency achievement 3.; 0?# re&uirements 9. :eedbac( 9.1 /erformance revie's 9.2 :ormal or informal group or individual discussions TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 94 E'*EN(E .?*E 1. Critical aspects of competency Competency re&uires evidence that the candidate: 1.1 established training re&uirements for trainees 1.2 monitored 'or(%based learning 1. revie'ed and evaluated 'or(%based learning effectiveness 2. 2nderpinning (no'ledge 2.1 /rinciples of learning 2.2 6earner styles (auditory* visual* left>right brain* theoretical* etc) 2. .rea>subDect matter of the delivery 2..1 relevant competency standards 2..2 specific unit>topic>subDect 2.. specific areas of (no'ledge as defined in the learning program 2., )ntroduction to learning theories 2.,.1 cognitive learning theory 2.,.2 andragogy 2.,. pedagogy 2.,., information processing 2.,.3 behavioral learning theory 2.3 Trainee group profile including characteristics and needs of individual in the group 2.9 Content and re&uirements of the training program>plan 2.; !elivery methods and techni&ues 2.< Techni&ues for handling inappropriate behaviors 2.5 Gehaviors 'hich indicate learning difficulties 2.14 Resources* e&uipment and support services available for trainees 'ith special needs 2.11 /olicy* legal re&uirements* codes of practice* competency standards and other relevant legislations 2.12 0?# re&uirements . 2nderpinning s(ills .1 :acilitation s(ills to facilitate discussion and group interaction .2 ?andle difficult trainees and situations . =anage group activities ., =anage conflict .3 0bserve and interpret behavior that puts others at ris( .9 !ifferent training delivery methods> techni&ues* such as: .9.1 demonstration .9.2 instruction .9. presentation>lectures .9., guided facilitation of individual and group activities .9.3 facilitating group discussions .9.9 brainstorming activities .9.; providing and guiding practice opportunities .9.< tutoring .9.5 proDect%based .9.14 coaching>mentoring .; 0ral communication and interpersonal s(ills .< -egotiation and conflict resolution s(ills .5 0bservation s(ills .14 6iteracy s(ills to prepare presentations* &uestions* learning activities* handouts* etc. .11 2sing audio>video e&uipment and computer ,. Resource implications The follo'ing resources must be provided: ,.1 training venue for learning activities ,.2 learning resources relevant to the activity ,. time for organi7ing* monitoring* revie'ing 'or(%based learning 3. =ethod of assessment Competency may be assessed through: 3.1 intervie' 3.2 'ritten eBam 3. third party report 3., portfolio 9. ConteBt for assessment Competency may be assessed individually in the actual 'or(place or through accredited institution TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 91 ?N*T ); ()+3ETEN(/ @ ()N?(T ()+3ETEN(/ ASSESS+ENT ?N*T ()E @ T'T2727>8 ?N*T ES(R*3T)R @ This unit covers the (no'ledge* s(ills and attitudes in conducting assessment. )t details the re&uirements for organi7ing assessment activities* preparing the candidate* gathering and evaluating evidence* ma(ing assessment decision* recording and providing feedbac( on assessment outcome. E-E+ENT 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. 0rgani7e assessment activities 1.1.ssessment activities in the 'or(place* training center or assessment center are identified and organi7ed in accordance 'ith the relevant "vidence @uide. 1.2Resources re&uired for assessment* as specified in the "vidence @uide and the assessment tools* are obtained* chec(ed* and arranged 'ithin a safe and accessible assessment environment. 1.Cost of assessment and assessment process are chec(ed to ensure compliance 'ith organi7ational policy and procedures.. 1.,.ppropriate personnel are informed of the assessment activity in line 'ith organi7ational policy and procedures. 2. /repare the candidate 2.1The contet and purpose o& assessment are eBplained to candidates in line 'ith the re&uirements of the relevant .ssessment @uidelines. 2.2The needs of the candidates are determined to establish any allo'able adDustments in the assessment procedure 2.)nformation is conveyed using verbal and non%verbal language 'hich promotes a supportive assessment environment. 2.,6egal and ethical responsibilities associated 'ith the assessment are eBplained to the candidates in line 'ith the relevant .ssessment @uidelines. 2.3The competency standards to be assessed and the evidence to be collected are clearly eBplained to the candidate. 2.9The assessment procedure is eBplained to the candidate in line 'ith the relevant .ssessment @uidelines. . @ather evidence .1"vidence is gathered* using assessment methods specified in the relevant "vidence @uide .2E%idence is gathered and documented in accordance 'ith the assessment procedures specified in the relevant .ssessment @uidelines .Reasonable adDustments are incorporated in the evidence gathering procedures* 'here appropriate* in line 'ith the procedures detailed in the .ssessment @uidelines. .,"vidence is gathered and documented using the relevant assessment tools. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 92 E-E+ENT 3ER;)R+AN(E (R*TER*A Bold$ Italicized terms are elaborated in the Range of 1ariables ,. =a(e the assessment decision ,.1The evidence is evaluated in terms of the rules of evidence ,.2The evidence is evaluated according to the dimensions of competency ,.The assessment decision is made based on evaluation of the evidence and the re&uirements of the relevant unit(s) of competency 3. Record assessment results 3.1.ssessment results are recorded accurately in accordance 'ith approved record "eeping guidelines of the organi7ation 3.2Records of the assessment procedure* evidence collected and confidentiality of assessment outcomes is maintained according to the approved policy guidelines of the organi7ation 3.)ssuing of certificates is organi7ed in line 'ith approved policy guidelines of the organi7ation 9. /rovide feedbac( to candidates 9.1Clear and constructive feedbac( on the assessment decision is given to the candidate in line 'ith the relevant .ssessment @uidelines. 9.28ays of overcoming any gaps in competency are eBplored 'ith the candidate. 9.The candidate is advised of available reassessment in line 'ith organi7ational policy and procedures. 9.,.ny assessment decision disputed by the candidate is recorded and reported promptly to appropriate personnel in line 'ith organi7ational policy and procedures. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 9 RAN.E ); 'AR*A4-ES 'AR*A4-E RAN.E 1. ConteBt and purpose of .ssessment .ssessment is carried out in order to: 1.1 Certify that an individual has achieved competency 1.2 Recruit and select trainees for a Dob 1. =onitor individual performance at 'or( 1., !etermine training needs 1.3 Conduct s(ills audit 1.9 Recogni7e prior learning 1.; Classify a person against industry or enterprise standards 1.< /rovide feedbac( on progress during training 2. "vidence "vidence may include both: 2.1 !irect evidence 2.2 )ndirect evidence . Record (eeping Record (eeping may include: .1 :orms designed for the specific assessment result .2 Chec(list for recording . 0bservations>process ., Combination of the above TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 9, E'*EN(E .?*E 1. Critical .spects of Competency .ssessment re&uires evidence that the candidate: 1.1 0riented the trainee 1.2 Conducted assessment in accordance 'ith competency re&uirements and .ssessment @uidelines 1. "valuated gathered evidences and ma(ing sound decision 1., .ssessment results are recorded in accordance 'ith the approved assessment guidelines and record (eeping procedures 1.3 Recorded and reported assessment outcomes 1.9 /rovided feedbac( to the trainee including advise on 'ays of meeting training needs>gaps identified through the assessment 2. 2nderpinning Hno'ledge and .ttitude 2.1 Competency standards and .ssessment @uidelines Curriculum 2.2 0ccupational health and safety regulations and procedures relevant to the specified conteBt 2. "vidence gathering process* method and tools 2., Rules of evidence and dimensions of competency . 2nderpinning #(ills .1 Communication s(ills re&uired to convey message to the trainee .2 #(ills in gathering evidence* recording assessment results and reporting on the conduct of assessments . #(ills in the application of various assessment methods ., #(ills in developing evidence guide J assessment tool .3 #(ills in evaluating evidences and ma(ing assessment decision ,. Resource )mplication The follo'ing resources =2#T be provided: ,.1 .ccess to relevant competencies* sources of information on assessment methods* assessment tools and assessment procedures. ,.2 Relevant 'or(place* community and school training center and e&uipment ,. #tandard 0perating /rocedures from community>enterprise>industry 3. =ethods of .ssessment Competency may be assessed through: 3.1 !emonstration> 0bservation 'ith oral &uestioning 3.2 /ortfolio 9. ConteBt of .ssessment .ssessment should be conducted in the 'or(place > simulated area > T"#!. .ssessment Center TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 93 ?N*T ); ()+3ETEN(/ : +A*NTA*N TRA*N*N. ;A(*-*T*ES ?N*T ()E : T'T2727>6 ?N*T ES(R*3T)R : This unit covers the s(ills and attitude in maintaining training facilities* includes implementing house(eeping activities and maintaining training systems* e&uipment* tools* materials and documents. E-E+ENTS 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. /lan maintenance activities 1.1 Training &acilities and e.uipment are identified. 1.2 Re&uisition for instructional e&uipment* tools* supplies and materials are prepared according to established procedures. 1. Training e&uipment* tools* materials>supply inventory is prepared 1., "&uipment* tools* supplies and materials option are thoroughly researched and ergonomic re&uirements are considered. 1.3 "&uipment* tools* supplies and materials are identified and Dustified. 1.9 "&uipment and systems impact on learners are accurately documented according to procedures 1.; +aintenance acti%ities are established according to policies 2. /repare schedule of maintenance 2.1 .reas >e&uipment to be maintained are identified 2.2 =aintenance activities* resources and schedule are identified and prepared according to Dob re&uirements. 2. Technical support services are identified as necessary . )mplement house(eeping activities
.1 Regular inspections are carried out in the 'or( area according to 'or(place procedures and standards. .2 :acilities are maintained in accordance 'ith 0ccupational ?ealth and #afety. . !isposal of 'aste and dangerous chemicals are chec(ed in accordance 'ith 0ccupational ?ealth and #afety* regulations and organi7ational policies and other regulations ., )nstructional materials and >e&uipment are secured in safe places in accordance 'ith procedures. ,. =aintain training e&uipment and tools ,.1 "Becute regular maintenance activities and routine servicing>repair according to scheduled plan. ,.2 =aintenance procedures are follo'ed in accordance 'ith the manufacturers manual and organization policies* ,. Respond to failed or unsafe e&uipment in accordance 'ith organi7ational policies J procedures. ,., "&uipment and tools are secured according to safety standards ,.3 CompleB faults or repair re&uirements outside area of responsibility or competence are reported for specialist assistance in accordance 'ith organi7ational procedures. ,.9 =aintenance activities are documented and reported according to procedures 3. !ocument maintenance inspections 3.1 Regular inspections are carried out in the 'or( area according to 'or(place procedures and standards 3.2 =aintenance and repair activities are documented and reported according to organi7ational policies 3. 'ocuments are (ept according to procedure TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 99 RAN.E ); 'AR*A4-ES 'AR*A4-ES RAN.E 1. :acilities )ncludes but not limited to: 1.1 "lectrical system 1.2 1entilation system 1. 8ater system 1., 8or(shops 1.3 :iBtures 1.9 )nfrastructure 1.; 6aboratory 1.< 8or(stations 2. "&uipment )ncludes but not limited to: 2.1 large items of e&uipment 2.2 small items of e&uipment 2. simple e&uipment 2., compleB e&uipment 2.3 e&uipment 'ith significant health and safety implications . =aintenance activities )ncludes but not limited to: .1 )nspections of facilities and e&uipment .2 Cleaning and lubricating of tools and e&uipment . Tagging of defective tools and e&uipment ., !isinfecting tools and e&uipment .3 Repairs ,. Resources and schedule ,.1=anpo'er ,.2:inancial ,.=anufacturer+s manual ,.,=aintenance guide ,.3#upplies and materials ,.9Tools and e&uipment ,.;0utsourcing services 3. 0rgani7ation policies )ncludes but not limited to: 3.1 8arranty .greement 3.2 8aste =anagement #cheme 3. !ocumentation 3., 3# /rocedures 3.3 )nventory of tools and e&uipment 9. !ocuments )ncludes but not limited to: 9.1 maintenance plans 9.2 scheduling documents 9. budgets 9., re&uisitions 9.3 inventory reports 9.9 reports 9.; submissions TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 9; E'*EN(E .?*E 1. Critical aspects of competency .ssessment re&uires evidence that the candidate: 1.1 /lanned and scheduled maintenance activities. 1.2 !etermined areas and facilities are cleaned and maintained in accordance 'ith 0?# and 3# procedure. 1. )dentified regular maintenance activities routine servicing>repair are scheduled. 1., #elected procedures are follo'ed in accordance 'ith the manufacturers manual and organi7ational policies 1.3 )dentified repair activities are performed* documented > reported according to organi7ational policies 1.9 Chec(ed the disposal of 'aste and dangerous chemicals 2. 2nderpinning Hno'ledge 2.1 #afety /ractices 2.1.1 /lanning and scheduling 2.1.2 /roblem identification 2.1. 8aste =anagement 2.1., Hno'ledge in 3+s 2.2 =aterials and Tools: 2ses and specifications 2.2.1 Types>classification and proper dosage of chemicals 2.2.2 material* consumable and labor costs 2.2. types of tools and e&uipment and procedures for their safe use* operation and maintenance 2.2., =anufacturers specification 2. /rocesses 2..1 Communication protocol 2..2 /reventive maintenance 2.. Corrective maintenance 2.., material* consumable and labor costs 2..3 maintenance procedures and methodologies 2..9 enterprise 'or( schedules 2..; procedures for the recording* reporting and maintenance of 'or(place records and information 2., 6egislation 2.,.1 Hno'ledge about 0? J # 0rgani7ation policies 2.,.2 environmental protection re&uirements 2.4.3 R. 544%#olid 'aste management . 2nderpinning #(ills .1 planning and #cheduling of .ctivity .2 )nspections activity . use and maintain relevant tools* machinery and e&uipment ., identify problems and e&uipment faults and demonstrate appropriate response procedures 3.5 prioriti7e maintenance 'or(s 3.6 interpret of inspection data 3.7 calculate of maintenance 'or(s resource &uantities and proDect costs .< ?ouse(eeping .5 Troubleshooting techni&ue .14/reparation of Reports ,. Resource )mplications The follo'ing resources =2#T be provided: ,.1 .ccess to learning environment ,.2 .ccess to appropriate tools and e&uipment and materials ,. .ccess to other resources 3. =ethods of .ssessment Competency may be assessed through: 3.1 !emonstration > 0bservation and 'ith oral &uestioning 3.2 /ortfolio 9. ConteBt for .ssessment .ssessment should be conducted in the 'or(place > simulated area > T"#!. .ssessment Center TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 9< ?N*T ); ()+3ETEN(/ @ ?T*-*CE E-E(TR)N*( +E*A *N ;A(*-*TAT*N. TRA*N*N. ?N*T ()E @ T'T2727>6 ?N*T ES(R*3T)R @ This unit covers the (no'ledge* s(ills and attitude re&uired in advance training environment using electronic media in facilitating training* including operation and maintenance of the e&uipment. E-E+ENTS 3ER;)R+AN(E (R*TER*A Italicized terms are elaborated in the Range of 1ariables 1. )nspect electronic media e&uipment 1.1 Electronic media e.uipment are inspected according to specified chec(list. 1.2 .bnormalities or fault are identified and problem areas are anticipated. 1. ?ealth and #afety ha7ards are identified. 2. 0perate electronic media e&uipment to deliver a lesson 2.1 "&uipment are set%up in accordance 'ith health and safety standards 2.2 "lectronic media e&uipment are operated in accordance to 2ser+s =anual 2. "&uipment are used for optimum performance based on its capacity 2., Teacher and learner cantered learning principles are implemented in line 'ith the eBecution of session plan. . =aintain electronic media e&uipment .1 /reventive maintenance procedure* diagnostic tools and system chec( are applied periodically. .2 Chec(list are maintained as per #tandard 0perating /rocedures . .1>multimedia e&uipment are stored to safe rac(>cabinet TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 95 RAN.E ); 'AR*A4-ES 'AR*A4-ES RAN.E 1. "lectronic media e&uipment =ay include but not limited to 1.1 .udio =iBers 1.2 Computer .pplication #oft'are 1. =icrophones 1., !1!s>C!s 1.3 .udio .mplifiers 1.9 #pea(ers #ystem 1.; /.. #ystems 1.< Camera (!igital>:ilm Gased) 1.5 1ideo Camera 1.14.1 Tapes 1.111ideo =onitor 1.126C! /roDector 1.1"lectronic 8hiteboard 1.1,/ersonal Computer 2. !iagnostic Tools 2.1 .nti%virus soft'are 2.2 =ulti tester TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ;4 E'*EN(E .?*E 1. Critical aspects of competency .ssessment re&uires evidence that the candidate: 1.1 )nspected .>1 e&uipment 1.2 0perated .>1 and multimedia e&uipment to deliver a lesson 1. =aintained .>1 e&uipment 2. 2nderpinning Hno'ledge 2.1 #.:"TA /R.CT)C"# 2.1.1 electrical > radiation and shoc( ha7ards 2.2 =.T"R).6# .-! T006#:2#"# .-! #/"C):)C.T)0-# 2.2.1 .>1 e&uipment uses and specifications 2.2.2 "lectronic media e&uipment uses and specifications 2.2. 2ses and care for electronic media e&uipment 2.2., !iagnostic tools uses and specifications 2. TR.!" T?"0RA 2..1 .>1 e&uipment nomenclature 2..2 =ultimedia e&uipment nomenclature 2.. .>1 multimedia e&uipment handling procedures 2.., $uality of sound* 2..3 $uality of .>1 2..9 /sychological perceptions 2..; /reventive maintenance 2..< Tips and tric(s in presenting 2., 6"@)#6.T)0- 2.,.1 6icensing agreement . 2nderpinning #(ills .1Gasic Computer 0peration .2Communication #(ills ./lanning>0rgani7ational #(ills .,/resentation #(ills .3.dopt relevant industry and community practices and eBperiences .9=aintain appropriate documents and records ,. Resource )mplications The follo'ing resources =2#T be provided: ,.1 .>1 and multimedia e&uipment ,.2 2ser+s manual ,. 0?# practice ,., 8or(station ,.3 8or(place guidelines 3. =ethods of .ssessment Competency may be assessed through: 3.1 !emonstration > 0bservation 'ith 0ral &uestioning 3.2 /ortfolio 9. ConteBt of .ssessment .ssessment should be conducted in the 'or(place > simulated area > T"#!. .ssessment Center TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ;1 SE(T*)N 7 TRA*N*N. STANARS These guidelines are set to provide the Technical and 1ocational "ducation and Training (T1"T) providers 'ith information and other important re&uirements to consider 'hen designing and delivering training programs for TR.)-"R# ="T?0!060@A (T=) 6"1"6 ) 7#2 (?RR*(?-?+ ES*.N Course Title: Course on Training +ethodologies and Assessment (Trainers =ethodology 6evel )) #uggested -ominal Training !uration: 12< hrs. (Gasic Competencies) 19 hrs. (Core Competencies) Course !escription: This &ualification is designed to enhance the (no'ledge* s(ills* positive attitude and 'or( values of the learner in accordance 'ith the prevailing standards in the Technical and 1ocational "ducation and Training (T1"T) sector. This encompasses competencies re&uired of a TechnicalE 1ocational Trainer to perform the tas(s in the areas of instructional delivery> facilitation* competency assessment* and maintenance of training resources > facilities. To obtain this* all units of competency prescribed for this &ualification must be achieved. 4AS*( ()+3ETEN(*ES F 22: ho!rs ?nit of (om"etenc$ -earnin& )!tcomes +ethodolo&$ Assessment A""roach 1. 6ead 'or(place Communication 1.1 Communicate information about 'or(place processes 1.2 6ead 'or(place discussions 1. )dentify and communicate issues arising in the 'or(place @roup discussion Role%playing Grainstorming 0bservation )ntervie' 2. .pply math and science principles in technical training 2.1 )dentify math and science manifestations in the course content and the 'or(place 2.2 Relate math and science concepts to common and 'or(place situations 2. .ssess trainees+ internali7ation of math and science concepts 2., )ntroduce further enhancements 6ecture%discussion /roDects>case studies !emonstration 'ith oral &uestioning Case problems TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ;2 ?nit of (om"etenc$ -earnin& )!tcomes +ethodolo&$ Assessment A""roach 3. .pply environmental principles and advocate conservation .1 :ollo' environmental 'or(place practices .2 Contribute to improve environmental 'or( practices . Recogni7e and report potential environmental threats 6ecture%discussion :ield visits !irect observation )ntervie' ,. 2tili7e )T applications in technical training ,.1 #et%up 'or( environment ,.2 2tili7e 'ord processing application ,. 2tili7e presenter application ,., 2tili7e spread sheet application ,.3 2tili7e internet and ''' to communicate and collect information 6ecture%discussion /ractical lab !emonstration !emonstration> direct observation 'ith oral &uestioning /ortfolio evaluation 3. 6ead small teams 3.1 /rovide team leadership 3.2 .ssign responsibilities 3. #et performance eBpectations for team members 3., #upervised team performance 6ecture !emonstration #elf%paced (modular) !emonstration Case studies 9. .pply 'or( ethics* values and &uality principles 9.1 0bserve 'or(place policies and guidelines 9.2 1alue self%'orth and profession 9. 0bserve proper conduct in dealing 'ith learners and parents 6ecture%discussion Role%playing> simulation Case studies ;. 8or( effectively in vocational education and training ;.1 8or( 'ithin the vocational education and training policy frame'or( ;.2 8or( 'ithin the training organi7ation+s &uality frame'or( ;. =anage 'or( and 'or( relationships ;., !emonstrate a client% focused approach to 'or( 6ecture%discussion Case studies !emonstration 'ith oral &uestioning )ntervie' 8ritten test Third%party report <. :oster and promote an inclusive learning culture <.1 /ractice inclusivity <.2 /romote and respond to diversity <. !evelop and implement 'or( strategies to support inclusivity <., /romote a culture of learning <.3 =onitor and improve 'or( practices 6ecture%discussion Role%playing> simulation :ield visits !emonstration 'ith oral &uestioning )ntervie' 8ritten test Third%party report TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ; ?nit of (om"etenc$ -earnin& )!tcomes +ethodolo&$ Assessment A""roach 5. "nsure healthy and safe learning environment 5.1 )dentify 0ccupational ?ealth and #afety (0?#) responsibilities 5.2 )dentify ha7ards in the learning environment 5. .ssess ris(s in the learning environment 5., !evelop and implement actions to ensure the health safety and 'elfare of learners and>or candidates 5.3 /rovide appropriate 0ccupational ?ealth and #afety (0?#) re&uirements to learners and>or candidates 5.9 =onitor 0ccupational ?ealth and #afety (0?#) arrangements in the learning environment 6ecture%discussion :ield visits Case studies !emonstration 'ith oral &uestioning Case problems )ntervie' 14. =aintain and enhance profess%ional practice 14.1 =odel high standards of performance 14.2 !etermine personal development needs 14. /articipate in professional development activities 14., Reflect on and evaluate professional practice 6ecture%discussion Role%playing Case studies Reporting> presentation !emonstration 'ith oral &uestioning )ntervie' 8ritten test 8ritten report 11. !evelop and promote appreciation for costs and benefits of technical training 11.1 #tudy training cost components 11.2 "valuate training costs and benefits 11. =onitor conduct and results of training 11., /romote a'areness of costs and benefits of training 6ecture%discussion Case studies Case problems 8ritten eBam )ntervie' 8ritten report 12. !evelop and promote understanding of global labor mar(ets. 12.1 )dentify current and future trends>concerns 12.2 .ssess ne' developments 12. 2tili7e labor mar(et information to best effect 6ecture%discussion Case studies Case problems 8ritten eBam )ntervie' 0ral presentation TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ;, ()RE ()+3ETEN(*ES F 276 ho!rs Note2 The training pro%ider may o&&er the #hole Course on Training +ethodologies and Assessment co%ering Core Competency Nos* 6 to 7* Alternately$ 8nits o& competency Nos* 6$ 9$ :$ ;$ and 7 may (e (undled into a modular course on 'eli%ering/Conducting Training* 8nit o& competency No* < may (e o&&ered as a modular course on Conducting Assessment* ?nit of (om"etenc$ -earnin& )!tcomes +ethodolo&$ Assessment A""roach 1. /lan training session 1.1 )dentifying learner+s training re&uirements 1.2 /repare session plan 1. /repare instructional materials 1., /repare assessment instruments ()nstitutional) 1.3 0rgani7e learning and teaching resources Based on CBC methodology 6ecture 1ideo presentation @roup discussion Computer aided instruction Computer based learning (e% learning) 8riteshop ?ands%on Based on CBC assessment method )ntervie' > 0ral &uestioning 8ritten output 8ritten>oral eBamination !emonstration 2. :acilitate learning session 2.1 /repare training facilities >resources 2.2 Conduct pre%assessment 2. :acilitate training session 2., Conduct competency assessment 2.3 Revie' delivery of training session @roup discussion #imulation 6ecture #elf Epace instruction 8ritten test !emonstration> oral &uestioning . 2tili7e electronic media in facilitating training .1 /resent a lesson through direct video footage>capture .2 /resent lesson via film vie'ing method . 2tili7e computer and multimedia technology to present a lesson :ocused group discussion @uided learning and eBploration /eer teaching Role playing Computer .ided )nstruction !emonstration 0ral $uestioning 8ritten eBamination TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ;3 ?nit of (om"etenc$ -earnin& )!tcomes +ethodolo&$ Assessment A""roach ,. #upervise 'or(% based learning ,.1"stablish training re&uirement for trainees ,.2=onitor 'or(%based training ,.Revie' and evaluate 'or(%based training effectiveness ?ands%on !iscussions /ractical performance Case study !iscussion @roup activities 0pen forum !iscussion .ction planning )ntervie' !emonstration 'ith oral &uestioning 8ritten test 0ral $uestioning 3. Conduct competency assessment 3.1 0rgani7e assessment activities 3.2 /repare the candidate 3. @ather evidence 3., =a(e the assessment decision 3.3 Record assessment results 3.9 /rovide feedbac( to candidates 6ecture 1ideo presentation @roup discussion 8ritten eBamination 0ral )ntervie' !emonstration !irect observation 9. =aintain training facilities 9.1 /lan and schedule maintenance activities 9.2 )mplement house(eeping activities 9. =aintain training e&uipment and tools 9., !ocument maintenance inspection @roup discussion #imulation 6ecture #elf Epace instruction 8ritten test !emonstration > &uestioning TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ;9 7#2 TRA*N*N. E-*'ER/ The delivery of training should adhere to the design of the curriculum. !elivery should be guided by the 14 basic principles of competency%based T1"T. The training is based on curriculum developed from the competency standards; 6earning is modular in its structure; Training delivery is individuali7ed and self%paced; Training is based on 'or( that must be performed; Training materials are directly related to the competency standards and the curriculum modules; .ssessment is based in the collection of evidence of the performance of 'or( to the industry re&uired standard; Training is based both on and off%the%Dob components; .llo's for recognition of prior learning (R/6) or current competencies; Training allo's for multiple entry and eBit; and .pproved training programs are -ationally .ccredited The competency%based T1"T system recogni7es various types of delivery modes* both on and off%the%Dob as long as the learning is driven by the competency standards specified by the industry. The follo'ing training modalities may be adopted 'hen designing training programs: The duali7ed mode of training delivery is preferred and recommended. Thus programs 'ould contain both in%school and in%industry training or field'or( components. !etails can be referred to the !ual Training #ystem (!T#) )mplementing Rules and Regulations. =odular>self%paced learning is a competency%based training modality 'herein the trainee is allo'ed to progress at his o'n pace. The trainer Dust facilitates the training delivery. /eer teaching>mentoring is a training modality 'herein fast learners are given the opportunity to assist the slo' learners. #upervised industry training or on%the%Dob training is an approach in training designed to enhance the (no'ledge and s(ills of the trainee through actual eBperience in the 'or(place to ac&uire specific competencies prescribed in the training regulations. !istance learning is a formal education process in 'hich maDority of the instruction occurs 'hen the students and instructor are not in the same place. !istance learning may employ correspondence study* audio* video or computer technologies. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ;; 7#7 TRA*NEE ENTR/ RE=?*RE+ENTS Candidate>trainee must satisfy the follo'ing re&uirements %% : @raduate of baccalaureate degree or e&uivalent in training>eBperience along the field of Technical %1ocational "ducation and Training Certified at the same or higher -C 6evel in the &ualification that 'ill be handled (for technical trainers) .ble to communicate orally and in 'riting /hysically fit and mentally healthy /roficient in &uantitative and &ualitative analysis /roficient in verbal reasoning. 7#8 -*ST ); T))-S, E=?*3+ENT AN +ATER*A-S TRA*NERS +ET,))-)./ -E'E- * Recommended list of tools and materials per trainee for T= 6evel ) T))-S E=?*3+ENT +ATER*A-S =T/ ES(R*3T*)N =T/ ES(R*3T*)N =T/ ES(R*3T*)N ?and tools (for the target trade areas) Computer and peripherals /aper and pencil 6C! proDector .udio video materials "lectronic >=ultimedia e&uipment ?and outs Training facilities> e&uipment (!epending on trade area) Reference boo(s 8or(place or simulated environment =anuals !ifferent types of forms =aterials and consumables for maintenance activities TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ;< 7#6 TRA*N*N. ;A(*-*T*ES TRA*NERS +ET,))-)./ -E'E- * The competency%based training environment for the training of trainers must include component areas for the follo'ing % practical 'or( area* learning resource center* training resource and production area* assessment area* &uality control and support area. .t the minimum* there should be provisions for a lecture and 'or(shop area* learning resource area* multimedia>computer>audio%visual laboratory and 'or(shop>production area. 7#6 TRA*NERSG =?A-*;*(AT*)NS F (o!rse on Trainin& +ethodolo&ies and Assessment =ust be a holder of Trainers =ethodology 6evel ))) or higher>e&uivalent &ualification or training>eBperienceK 8ith at least five (3) years eBperience as trainer>teacher 8ith good moral character =ust be computer literate =ust be physically and mentally fit =ust be a holder of professional teacher license issued by /RC or e&uivalentKK =ust have 1 year industry eBperienceKKK
K e&uivalent &ualification 'ill be accepted only during the transition period to'ard the Trainers =ethodology 6evels ))) and )1 'hen there are fe' or no holders yet of T= ))) and T= )1; this period 'ill be further defined by T"#!. KK this applies only to schools prescribing this re&uirement KKK optional; only 'hen re&uired by the hiring institution 7#7 *NST*T?T*)NA- ASSESS+ENT )nstitutional .ssessment is to be underta(en by trainees to determine the achievement of units of competency. . certificate of achievement is issued for each unit of competency. TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 ;5 SE(T*)N 8 NAT*)NA- ASSESS+ENT AN (ERT*;*(AT*)N ARRAN.E+ENTS ,.1 To attain the -ational $ualification of T= )* the candidate must demonstrate competence in all the units of competency listed in #ection 1. #uccessful candidates shall be a'arded a -ational T= Certificate signed by the T"#!. !irector @eneral. ,.2 The $ualification may be ac&uired through accumulation of T= Certificates of Competency (C0C) in the follo'ing cluster of units of competency and individual unit of competency E ,.2.1 !eliver training session ,.2.1.1 /lan training session ,.2.1.2 :acilitate training session ,.2.1. 2tili7e electronic media in facilitating training ,.2.1., =aintain training facilities ,.2.1.3 #upervise 'or(%based learning ,.2.2 Conduct competency assessment ,. 2pon accumulation and submission of the above t'o (2) T=%C0Cs ac&uired* an individual shall be issued the -ational T= ) Certificate. ,., .ssessment shall focus on the core units of competency. The basic competencies shall be integrated or assessed concurrently 'ith the core units. ,.3 The candidate applying for assessment and certification under T= ) must be ,.3.1 G# graduate or e&uivalent ,.3.2 Certified in the -ational Certificate level that 'ill be handled>facilitated TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 <4 TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 <1
E;*N*T*)N ); TER+S 1. Trainer a person 'ho enables a learner or group of learners to develop or ac&uire competencies to'ard performing a particular trade or technical 'or( 2. .ssessor an accredited individual authori7ed to evaluate or assess competencies of a candidate or person applying for certification . $ualification a cluster of units of competency that meets Dob roles and is significant in the 'or(place. )t is also a certification a'arded to a person on successful completion of a course and>or in recognition of having demonstrated competencies relevant to an industry ,. Competency assessment the process of collecting evidence and ma(ing Dudgments on 'hether competency has been achieved 3. Competency standard a description of competency formed by the (no'ledge* abilities* s(ills* comprehension and attitudes re&uired for acceptable performance of a productive function and established as a reference or re&uirement for a &ualification. Competency standards are made up of units of competency* 'hich are themselves made up of elements of competency* together 'ith performance criteria* a range of variables* and an evidence guide 9. 2nit of competency a component of a competency standard. . unit of competency is a statement of a (ey function or role in a particular Dob or occupation TR.)-"R# ="T?0!060@A 6"1"6 ) Re%titled =ay 2411 <2 A(BN)A-E.+ENTS The Technical "ducation and #(ills !evelopment .uthority (T"#!.) 'ishes to eBtend than(s and appreciation to the representatives of business* industry* academe and government agencies 'ho donated their time and eBpertise to the development and validation of these Training Regulations. T,E TE(,N*(A- A)RB*N. .R)?3 1) +r# ;E-*3E T# T)RRES Consultant @o(ong'ei Grothers :oundation 6earning and !evelopment Center 2) +r# ART,?R -?*S 3# ;-)RENT*N, ;3+ /eople =anagement .ssociation of the /hilippines (/=./) /hilippine #ociety for Training and !evelopment (/#T!) ) +s# +ARH)R*E .# +ENEN*--A "Becutive !irector T"1#./?)6 ,) +r# ;REE-*T) N# S?AREC .ssociate !irector* .cademic #ervices ==6!C :oundation* )nc. 3) +r# R))-;) (# +EN.?*TA Training !irector>?R! =anager !. =. ConsunDi* )nc. 9) +r# '-A*+*R ,# SANT)S =:) :oundation* )nc. ;) +s# +*-A.R)S )# ,ERNANEC /hilippine #ociety for Training and !evelopment +embers of the TESA 4oard The TESA 4oard Standards5Settin& and S$stems e%elo"ment (ommittee The +ana&ement and Staff of the TESA Secretariat $ualifications and #tandards 0ffice ($#0) Competency .ssessment and Certification 0ffice (C.C0)