I.

Voice Mail management

1. Mc tiu.
Bit c cch qun l Voice mail.
2. Qun l
Bc 1: Ty chnh cc hp th thoi c sn
Nhp mt khu 4 ch s (1234)
Ghi li tn ngi dng
Ghi li cc tin nhn li cho (bt buc)
Bc 2: Thit lp cu hnh nh sau:
- Path: OMC/Users/Base Stations List/ kch vo Details ca user 101, kch
vo Mailbox chn tab options sau chn answer only mode.

- Hp th 102 s c php ghi li tin nhn mn hnh v thoi:
ng dn: OMC/Users/Base Stations List/ Nhp chut vo chi tit ca
ngi dng 102, Kch vo Mailbox tab options: xc nhn tnh nng quyn
" recording of conversation"

- To ra 1 programmable key Voice mail: Conversation recording cho
ngi dung 102 details/keys button/feature key

- To ra 1 feature key Voice Mail: Screening cho ngi dng 102
details/keys button/feature key.
Ch : kch hot tnh nng ny t quan im ngi s dng xem nh c bo v
mt khu (mt khu ngi dng).

Bc 3: Hp th 103 s c thng bo tin nhn gi n mt a im bn ngoi
(c xc nh) tr 22:00-07:30 vi kh nng t vn tin nhn.

Lu : xc nhn " user allowed to activate notification" cho php ngi dng
kch hot n t menu Custo ca thit lp ca mnh bt c khi no bn mun.
Bc 4: Khi mt tin nhn cn li trong hp th 104 mt thng bo s c gi n
trm 102 ch T 9:00-18:00

- Mailbox xa th tc: kch vo nt Delete di cng ca
OMC/Users/Base Stations List/ Details/Mailbox.

- Mailbox trnh to file: bm vo nt Create di cng ca
OMC/Users/Base Stations List/ Details/Mailbox. Tr li Yes cu hi
"Subscriber XXX has no mailbox, do you want to create it?"

II. Personal Assistant
1. Mc tiu
m t cch thc h tr nhn s.

- S in thoi di ng, s lng bn ngoi v s ni b phi c cu hnh
bi ngi dng tu bin, s dng OMC trong Expert View.
- S in thoi di ng v s lng bn ngoi phi c bt u bng tin t
nhm trung k.
- Cc la chn khc nhau ca Tr l c nhn c xut cho ngi gi theo
th t c nh ch nh.

Khi im n ca cc phn phi cuc gi (v d in thoi di ng) ang bn hoc
khng tr li ngi gi c gi li lm cho s la chn khc.
Chm dt hot ng ca Personal Assistant (c coi nh l mt loi chuyn tip
ngay lp tc)
t menu thit lp ty bin
bng cch quay s tin t chuyn tip hy b
bng cch nhn phm mm chuyn hy b
bng cch nhn mt phm c th lp trnh chuyn hy b

ng dn: /Subscribers and Basestations/station
selection/Details/Mailbox/Personal Assistant tab

III. Personal Assistant management
1. Mc tiu
tm hiu lm th no qun l cc tnh nng Personal Assistant
2. Qun l
- ng dn: OMC/Users/Base Station List/ kch vo Details ca user 103,
kch vo Mailbox/ Personal Assistant tab

- ng dn: OMC/Users/Base Station List/ chn Details ca user 102,chn
Mailbox/ Personal Assistant tab.

- kch hot thit b gi nhn s: ty theo thit lp ty chnh. Bm phm
Menu, sau 5, sau 2, v sau bm phm 1 kch hot cc tr l c
nhn personal assistant.

IV. Lu d liu h thng (System data saving).
Mc tiu:
- qun l lu d liu t ng.
- qun l OMC Backup v Restore.
- nhp 1 software key.

Mt t ng back-up cho php a vo ti khon cc sa i c a ra bi cc
trung tm Hot-line c th cu hnh h thng mt ln na vi cc c s d liu
cp nht nht.



Nu khng c mt khu sao lu ty chn, h thng khi phc mt cu hnh sau khi
ci li ngui v d, nhng mt khu ty chnh bi ngi dng quay tr li.

V. Software Download
Mc tiu
thc hin mt phn mm ti v s dng OMC.


Mt OMC v mt phin ti l khng th cng mt lc:
Vic ti mt s phn mm trn nhiu h thng cng mt lc c th bng cch chy
nhiu trng hp OMC.


Nu phin bn phn mm ca mt mc ti v trong vic cung cp khc so vi
phin bn phn mm Alcatel OmniPCX quan ca mc cc hnh ng s c thit
lp " install ". iu ny c ngha rng cc mc s c chuyn vo h thng.
Trong trng hp cc phin bn trong vic cung cp bng vi OmniPCXOffice
cc hnh ng s c thit lp " no action " v mt hng ny s khng c
chuyn giao cho cc OmniPCX Office Alcatel.
Theo thng tin ly t h thng trong giai on khi to, cc cng c download
quyt nh cc tp tin phi c chuyn giao cho h thng. Theo mc nh, ch c
cc tp tin trong c mt phin bn khc nhau nhng ngi np s c
chuyn gim ti v thi gian cho cc phn mm download.
Languages: Nt ny cho php bn chn ngn ng ca ging ni hng dn
c ti v
ng dn: OMC/Tools (icon OMC - Software Download)
- Nhp mt khu ti v
- Chn th mc cung cp cc phin bn mi (theo mc nh, hp thoi ny s
hin th cc ni dung ca a CD-ROM u tin nu c)
- Chn gi ci t ( ACD Service, Voice over IP services, Remote Access
service or Internet services)
- La chn gia cc SWAP thc hin ngay lp tc ( nt after OMC
disconnect) hoc vo mt ngy xc nh v thi gian.
- Nhn start.