Hng dn khc phc s c khi s dng ExamClient cho cc k Thi

I . My tnh sn sng:

a. Ci Win7 32-bit
b. Ci sn .Net Framework 3.5
c. Ci Internet Explorer 8.
d. Ci chng trnh ExamClient phin bn mi nht.
e. Ci MathPlayer.
f. Tt chng trnh dit Virus (nu c).
g. Thng xuyn dng ExamClient lm bi Thi th kim tra tnh sn sng ca my tnh v lm bi
Thi th gn nht l trc k thi ti a 03 ngy.

I I . Tng bc thc hin kim tra my tnh trc khi Thi:

1. Kim tra kt ni wireless: xem vic kt ni v kt ni ng cha.
Nu ng s c thng s IP nh sau:

IP Address: 10.12.xxx.xxx
SubnetMask: 255.255.0.0
Gateway: 10.12.xxx.xxx
DNS_01: 10.9.9.5
DNS_02: 10.9.9.6
Nu sai, s khng vo c mng (yu cu kim tra li my tnh)
(Trng hp ny thng do mi ci thm 1 chng trnh mi hoc i DNS vo FaceBook)
2. Kim tra trnh duyt Internet Explorer (IE): xem trnh duyt c truy cp mng thng qua proxy hay khng,
nu thng qua proxy, th s khng lm bi thi trn ExamClient c.
M IE > Tools > Internet Options > Connections > Lan Settings > Proxy Server ( b check 2 mc chn
bn di).



3. Kim tra chng trnh Dit Virus, chng trnh gim st h thng v ExamClient: nu chng trnh dit
Virus, gim st cn chy th cn tt trc khi chy Examclient, nu khng tt th s b vng ra ngoi trc
hoc trong gi lm bi.
4. Kim tra chng trnh IE xem xa cache (cookie, history, form data,..) ht cha: nu gp cache li, n
s khng vo c hoc s vng ra khi lm bi vi li s 9

I I I . S c thng gp trong khi Thi:
1. My thng bo li: Internet Explorer stop working v d nh hnh bn di: ko ca s thng bo li
ny ra 1 gc mn hnh ri save bi li, thot ra, ng nhp li v lm bi tip. ( cn ci li windows khc
phc li ny )

2. My thng bo li: ExamClient stop working v d nh hnh bn di: ko ca s thng bo li ny ra 1
gc mn hnh ri save bi li, thot ra, ng nhp li v lm bi tip. ( cn kim tra cc dch v chy ngm
trong my khc phc li ny nh cc chng trnh gim st hot ng ca h thng )

3. Submit bi bo li (hoc xut hin trang trng), cn kim tra li kt ni ti server c thnh cng hay khng
bng cc nt trn giao din thi Examclient, ri nhn F5 (nu khng thnh cng nhn tip nt Back 1 ln) ri
save without submitting hoc Submit all and finish.
4. Khng s dng chut trn giao din thi: do ci phn mm qun l v thay i con tr chut nn khng hin
th chut, cn tt chng trnh qun l Chut v khi ng li my trc khi vo li Examclient.
5. Khng hin th cng thc ton: do cha ci chng trnh MathPlayer hoc s dng cha ng h iu hnh
( cn ci li MathPlayer for IE hoc ci li h iu hnh theo quy nh)
6. My khng sang trang, khng submit, khng hin th phn thi gian chy bn hng: do cha add ng
dn vo phn Intranet page ca IE
M IE > Tools > Internet Options > Security > Local intranet > chn Sites > chn Advanced nhp ng
dn http://exam.fus.edu.vn nh hnh bn di:






7. Submit hoc sang trang bo li: Loi trong qua trinh ket noi Co so du lieu. Vui long giu nguyen man hinh.
Bao voi giam thi. Sau khi da khac phuc xong Nhan "F5", de tiep tuc yu cu sinh vin gi nguyn mn hnh,
thng bo ngay lp tc cho cn b IT, khi nhn c phn hi th hng dn sinh vin nhn F5 (nu khng
thnh cng nhn tip nt Back 1 ln) ri save without submitting hoc Submit all and finish
8. Li b mt kt ni internet : Trn menu xut hin thng bo KT NI B NGT, yu cu sinh vin
khng nhn Save without submitting hoc Submit all and finish v vo menu File chn Disconnect
WLAN, 5 giy xong chn Connect WLAN.


9. Li do chng trnh ExamClient c hoc khng ng (nh hnh bn di): Remove chng trnh v ln
link .... ti phin bn mi nht v ci t li.








10. Li do chng trnh Internet Explorer dn ti hin tng bo li ExamClient is Not Responding nh
hnh bn di:


M IE > Tools > Internet Options > General > Delete trong phn Browsing history > Check chn Cookie,
History, Form Data > click Delete > Ok ng Internet Option > Khi ng li IE