Airtel prepaid to postpaid domestic voice process Description:

Minimum seats allotted 3 +

Leads provided directly from Airtel every month via email along with DNC (Do
Not Call) scrubbed data.
Lead contains customer information like-
1. Customer First Name, Last Name
2. Customer Contact Number
3. City
4. Monthly Usage
5. Activation date of his/her prepaid card

Airtel Provides:

Calling script in Hindi, Gujarati and English Language.
Rebuttals
Training through Airtel Executive.
Plan details including monthly rental, free minutes, free sms, etc.
Airtel free calling card + WLL phones * No. of seats allotted.
New updates regarding plan schemes, changes in scheme, new avail. Plan, etc.

Your Job is to:

Greeting
Calling the lead provided as much as possible
Offer the post paid plan as per his/her usage.
Explaining the advantages of plan thoroughly.
Customer should understand what plan you are offering.
Call Courtesy
Collecting Documents for the sale done.

Payment Slabs:

PAYMENT ACCORDING TO ALEX PLATINUM PLANS (MOST PREFERABLE PLAN).

1. Alex 299 = 575 { Basic Commission} + 150 { Bonus with 500 activation fee}
+ 25 {2
nd
bill} + 25 {3
rd
Bill}
= 775 / Connection
2. Alex 399 = 675 { Basic Commission} + 150 { Bonus with 500 activation fee}
+ 25 {2
nd
bill} + 25 {3
rd
Bill}
= 875/ Connection
3. Alex 499 = 725 { Basic Commission} + 150 { Bonus with 500 activation fee}
+ 50 {2
nd
bill} + 50 {3
rd
Bill}
= 975/ Connection


Extra Benefits Above 50 Connections:

TAB SLABS Additional Payout.
50-75 Rs.150 per act.
75-100 Rs.175 per act
101-150 Rs.200 per act
151-200 Rs.250 per act
>200 Rs.300 per act


Claw backs:

Clawback
Negative CV Sale will not be counted
ZAT<10 o/g MOU
within 15 days of
activation.
Sale will not be counted
First Bill Default 100% of the paid amount


In case of Plan change from Higher
rental to lower rental within 3 months of
activation, only the commission on the
lower rental will be paid.


Business Fee:

For 5 systems 1,50,000/-
For 10 systems- 2,00,000/-
For 15 systems- 2,50,000/-

Note:- The business fee would be charged once and is not refundable at any circumstances and no
negotiations regarding business fee.