, ,

,
2010-2013

&

29-11-2013

 &

1
1

...................................................................................................................... 1

................................................................................................................... 2

................................................................................................................... 2

.................................................................................................................... 2

........................................................................................................................... 3
5.1

.......................................................................................... 3

5.2

............................................................. 3

20102013 ...................... 5
6.1

................................................................................................................ 5

6.2

.................................................................................................................. 5

6.3

......................................................................................... 5

6.4

.............................................................................................................. 6

............................................................................ 7

............................................................................ 9

.......................................................................................... 11
9.1

..................................................................................... 11

9.2

Digital Era: ................................................................ 12

9.3

....................................................................................... 14

9.4

Startups ................................................................................................................... 15

9.5

................................................................................ 16

10

............................................................................................................ 17

11

.................................................................................................................. 18

11.1

.................................................................................... 18

11.2

2012-2014 ........................................................................... 18

11.3

.............................................................................................. 18

11.4

Doing Business 2014 ................................................................................................ 19

11.5

Digital Agenda Scoreboard 2012 ............................................................................. 19

12

.......................................................................................... 20

12.1

.............................................................................................. 20

12.2

............................................................................................ 21

12.3

........................................................................................................... 24

12.3.1

: .................................................................... 24

12.3.2

/ :...................................................................... 24

 &

2
1: , . , : EITO IDC,
, 10/2013. ..................................................................................... 18
2: 2012 2014 (
%). : european economic forecast,
2013 .............................................................................................................. 18

3
1: 2013.............................................................. 18
2: Source Doing Business. Greece Made Starting A Business Easier In 2012/2013 By
Introducing A Simpler Type Of Limited Liability Company And Abolishing The Minimum
Capital Requirement ................................................................................................. 19
3: Digital Agenda Scoreboard 2012 European Commission ............................. 19

4
, , ,
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Information Technology Governance (IT Governance):

. :
http://www.cio.com/article/111700/IT_Governance_Definition_and_Solutions
2

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clusters9, StartUps ,
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6.3

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11
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[EITO- , 2012/13], [EITO- , 2013], [EITO- , 2013/14]

[. , , 14-10-2013]

 &
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16
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18
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19
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15

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200120,
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20

[Schwab K., World Economic forum, 2012-13]: 31 2001 96 2012.

[Transparency International, 2012]: 94 174 2012,
, (Corruption Perceptions
Index)
22
[ news-34, 2010]
21

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8

, .

23.
6,67 , 3,1%
24.
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32.000 ,
25 .
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282930. ,
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23

[ news38, 2011]:
. N. Kroes ..
24
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25
[CIKLUM EITO, 2012]: 152 . 2012.
26
[ICF GHK, European Commission, 2012]
27
European Employment Services (EURES)
28
[Social Europe, European Commission, 2012]: talent shortages European commission
29
[Europarl, 2013]
30
[Manpower Gr., 2013]
31
high-level ICT skills
32
[Digital Agenda Scoreboard, 2013]
33
[Digital Agenda Scoreboard, 2013]
34
[European Commission Empirica, 2013]: 300.000- 800.000

35
[, 2013]: 2008, 27,3 %
15-74 .
36
Soft skills , , ,
.
37
[Manpower Gr.-, 2013]
38
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39. , ,
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41

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[ICF GHK, European Commission, 2012]: : 2005-2006.

[ ., 2004]: . 260:
.
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( / &
1979 (.. 779/ 230/ 03-10-1979)
42
.. 44/2009, 58/8-4-2009
43
. 4186: . . 193, 17
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40

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2012,
2014
2013. , , 2012, 6%
2013 4,2%. ..
2013 201444. [ 2]
Doing Business 201445
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, 2013, 6
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46.[ 2]

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2012
2012 2013
, 2014 .
,
,
.
. 47 ,
48, 2014,
2015. 2014
, 1,1% 2013. , ,
, . [
1] , ,
$2,24 , 5%
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2014, 1,1%
2013 , 2013,
3,1% 2012, 2014 4,8%51.
T Europe 2020, 2010,
52.
.
53 [
3].
44

[, 7-11-2012]
, 19-10-2013
46
[, 30-10-2013]
47
[AHK, 2013]
48
[EITO- , 2013/14]
49
[, 7-11-2013] IDC 2014.
50
[EITO- , 2013]
51
[EITO- , 2013]
52
Europe 2020 online: http://ec.europa.eu/europe2020/index_en.htm
53
7 Europe 2020
. online: http://ec.europa.eu/digital-agenda/digital-agendaeurope
45

11

 &
, , :
20205455
;
;

9.2

Digital Era:

,
. (eskills)
,
. IDC, 90%
2015 .
56.
,
. 2012,
201257,
. 58 2013,
.
online ,
, ,
59.
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@diversity, ,
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.
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.62 [ 1]
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:
6364.

, ,

65, 6
66. ,

54

[ news- 40, 2012]

[Europe 2020, European Com., 2012]
56
[, e-skills 2012]
57
e-skills week 2012 online: http://eskills-week.ec.europa.eu/web/guest
58
: [, 28-11-2013]
59
[, 30-1-2013]
60
[, 5-11-2013]
61

62
[, 4-11-2013]
63
[, 29-8-2012]
64
(CEF), Fiber-to-the-Home ( )

65
[ 2007-2013]
66
[ ]
55

12

 &

67, :

Digi-content68:
69.
Digi-retail70:
71.
Digi-lodge72:
73.
Digi-mobile74 :
- (tablet-pc)75.
E-security76:
77.

,

-
(ict4growth)78.
, 1.000
. ict4growth79
,
. (R&D stage)
/ (commercialization stage).
H .. , , 13,7 .
"e-SENS"80.
, ,
, .
,
- , 81.
: ,
,
.
:
.
67

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[Digi-content, 2010]
69
[Digi-content]
,

70
[Digi-retail, 2011]
71
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,
.
72
[Digi-lodge, 2009]
73
[Digi-lodge] , ,
,

74
[Digi-Mobile]
75
[, 24-11-2011] /
"Software as a Service".
76
[E-security, 2009]
77
[E-security] ,
, .
78
[ict4growth, 2012]
79
[ict4growth]
, ,
.
80
[, 20-8-2013] e-Sens 1/4/2013.
81
[, 20-8-2013]
68

13

 &
,
: ,
,
, ,
. , ,
,
,
/.

9.3

,
, PwC8283.
,
,
, , .
Microsoft,
, 550
business analytics
, .
IBM 120 .
Huawei ,
100 .
84. Oracle
Software as a Service (SaaS) Business Intelligence.

,
85. SAP
startups, .
thens Startup Forum,
startups SAP ,
86. , 87 Google
,
,
88. Google,
Google Campus startups ,
. .Schmidt89

startups
90. Vodafone , ,

4G 3G. H
91 92,

2014 , 93.
82

PricewaterhouseCoopers
[, 6-11-2013]
84
[. , , 8-11-2013]
85
[, 11-11-2013]
86
[, 21-10-2013]
87

88
[EMEA, 26-9-2013]
89
Executive chairman Google
90
[, 11-10-2013]
91
,
.
92
Transit and logistics hub
93
[. , , 3-10-2013]
83

14

 &
startup Taxibeat94.
$2.. 2013
Persado, Upstream, $15.
Bain Capital Ventures, funds 95. ,
Cosmote Cosmote StartUp
9697.
, ,
.
, 98.
99 10 .
, ,
, .
, ,

.

,
. startups
,
startups,
.
H ,
, ,
. ,
2014 100
Invest in Greece101.

9.4

Startups

, ,
, .
. :
102.
103, 60%
. , 25-34
, .
, , .
, , . ,
, "Athens Startup
Weekend University"104,
105, .
startups ,
. ,
94

[, 19-7-2013] Taxibeat, smartphone

[, 19-7-2013] Persado ,

.
96

97
[Cosmote StartUp]
98
clusters, , venture capital funds.
99
[ - 2013-2015]
100

101
[, 17-10-2013]: Invest in Greece ( A.E.)
,
.
102
[Quartz, 26-3-2013]
103
OpinionPoll 22-24 1.011
104
[Startup Weekend]
105
BugSense, Taxibeat, Pinatta
95

15

 &
. , ,
.

9.5

106 ,
,
. 1000
, 29 4
1000 . , ,
, 9
.

.
,
.

. , HePIS107,
. , .,
HePIS108 109110
,
; .

111.
(DigiEm112, Gender-IT113)
,

. 114.
,

, 115.
, . ,
,
,
.

106
107

108
109
110

111

[, 4-10-2013]
[HePIS, 2011] Hellenic Professionals Informatics Society

[HePIS, 9-9-2011]
[, 26-8-2013]

[ , 25-8-2013]

[ II 2007-2013]
.
112
[DigEm] Digital Empowerment

,
, .
113
[Gender-IT, 2012] .
114

115
[, 17-10-2013]
16

 &

10
, , ,
.
, ,
( ) .
,
.
,
. , ,
,
.
,
. open data
,

.
, ,
.
, .
,
.

17

 &

11
11.1

1: , . , : EITO IDC,
, 10/2013.

11.2 2012-2014

2: 2012 2014 (
%). : European Economic Forecast, 2013

11.3

1: 2013

18

 &

11.4 Doing Business 2014

2: Source Doing Business. Greece made starting a business easier in 2012/2013 by introducing a
simpler type of limited liability company and abolishing the minimum capital requirement

11.5 Digital Agenda Scoreboard 2012

3: Digital Agenda Scoreboard 2012 European Commission

19

 &

12
12.1

[OECD, 1998] The information, Communication and Technology sector: a definition,

OECD 1998 (adapted to ISIC rev.4 2007)
[Alexandropoulou B., US Com. Serv., 2012] Alexandropoulou B. Greece: ICT Market
2012, US Commercial Service, 2012
[Schwab K., World Economic forum, 2013-14] Schwab K., The Global
Competitiveness Report 20132014 Full data Edition, World Economic Forum, 2013,
online: http://www.weforum.org/reports/global-competitiveness-report2013-2014
[Schwab K., World Economic forum, 2012-13] Schwab K., The Global
Competitiveness Report 2012 2013 Full data Edition, World Economic Forum,
2012, online:
http://www3.weforum.org/docs/WEF_GlobalCompetitivenessReport_2012-13.pdf
[Transparency International, 2012]
(Corruption Perceptions Index), Transparency international, 2012,
online: http://cpi.transparency.org/cpi2012/results/
[European Commission Empirica, 2013] Towards European e-skills Quality labels
for ICT Industry Training and Certifications, Proposals for quality lables, associated
services and tools, Empirica for European Commission, 2013, online:
http://eskills-quality.eu/fileadmin/eSkillsQuality/downloads/eSkills_Quality%20Labels.pdf
[CIKLUM EITO, 2012] ICT Market trends in Germany: Review of 2012 and Outlook
for 2013 01-2013, EITO report 2012,
online: http://www.ciklum.com/global-it-and-hr-news/ict-market-trends-in-Germanyreview-of-2012-and-outlook-for-2013/
[ICF GHK, European Commission, 2012] ICF GHK, EU Skills Panorama (2012)
Information and Communications Technologies (ICT) Sector Analytical Highlight, for
the European Commission, 2012
[Social Europe, European Commission, 2012] European Vacancy and Recruitment
report 2012, European Commission, 2012, online:
http://euskillspanorama.ec.europa.eu/docs/EVVR2012Factsheets/08-Bottleneck.pdf
[Europarl, 2013] Infographic: the fight against unemployment, European
Parliament, 11-11-2013, online:
http://www.europarl.europa.eu/news/en/news-room/content/20131108IFG24216
[Manpower Gr., 2013] 2013 Talent shortage survey, Manpower Group, 2013
online: http://www.naftemporiki.gr/documents/657364
[Europe 2020, European Com., 2012] Europe 2020: Europes growth strategy,
European Commission, June 2012, online:
http://ec.europa.eu/europe2020/pdf/europe_2020_explained.pdf
[Quartz, 26-3-2013] The tech scene in Greece is booming thanks to desperation
and 60% youth unemployment Quartz, 26-3-2013, online:
http://qz.com/67069/the-tech-scene-in-greece-is-booming-thanks-to-desperationand-60-youth-unemployment/

20

 &

12.2

[, 2013]
():
() , 2013
[ ., , 2013] . , . ,
, 19-07-2013, online:
http://www.demokritos.gr/library/downloads/Docs/documents/announcements/DIMI
TRIOU%20G._SEPVE_HFSTI_19072013.pdf
[AHK, 2013] , 2013 - ,
, 2013,
online:
http://griechenland.ahk.de/fileadmin/ahk_griechenland/Dokumente/Wissenswertes/W
IRTSCHAFTSTRENDS_GR_2013gr.pdf
[EITO-, 2012/13] , ICT Market
Report 2012/13 1, - 2012, EITO IDC,
, online:
http://www.sepe.gr/files/EITO/1stReport/pdf/SEPE_EITO_ICTMarketReport_2012)20
13_JulyAugust2012_final.pdf
[EITO-, 2013] , ICT Market
Report 2013,
2013 4, - 2013, EITO IDC, ,
online:
http://www.sepe.gr/files/EITO/4thReport/pdf/4thReport_%CE%95%CE%99%CE%A
4%CE%9F2013.pdf
[EITO- , 2013/14] ICT Market Report 2013/2014,
2013/2014 5, &
2013, EITO IDC, , online:
http://www.sepe.gr/files/EITO/5thReport/pdf/5thReport_EITO-SEPE_2013)2014.pdf
[. , , 14-10-2013] . ,
: 2013
, 14-10-2013, , online:
http://www.sepe.gr/default.aspx?pid=34&la=1&artID=4969
[, 2013] :
http://www.syzefxis.gov.gr/node/2335
[, 2013] 01-2013, , 8
2013, online:
http://www.iobe.gr/docs/economy/ECO_Q1_13_PRE_GR.pdf,
[ news-34, 2010] news, 34, -- 2010,
[ news-38, 2011] news 38, -- 2011,
[, 2013] ( 2013),
, 2013, online:
http://www.statistics.gr/portal/page/portal/ESYE/BUCKET/A0101/PressReleases/A010
1_SJO02_DT_MM_08_2013_01_F_GR.pdf
[Manpower Gr.-, 2013] :
Manpower Group () , 2013,
online: http://www.sepe.gr/default.aspx?pid=34&artID=4279&la=1
[ ., 2004] . .,
., 2004, . 260
21

 &

[, 7-11-2012] 2014
7-11-2012, , online:
http://www.sepe.gr/default.aspx?pid=34&artID=4557&la=1
[, 30-10-2013] Doing Business 2014: 72 189
- 6
30-10-2013, , online:
http://www.sepe.gr/default.aspx?pid=34&la=2&artID=5027
[, 7-11-2013] 4% 5% 2014
IDC -
7-11-2012, , online:
http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5095
[EITO- , 2013]
2013/2014 5, & 2013, EITO
IDC, , online:
http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5062
[ news-40, 2012] news , 40, - 2012,

[, e-skills 2012] "e-Skills Week 2012"

, online:
http://www.sepe.gr/Default.aspx?pid=399&la=1
[, 28-11-2013]
, , online:
http://www.sepe.gr/default.aspx?pid=34&la=1&artID=4646
[, 30-1-2013]
, 30-1-2013, ,
online: http://www.sepe.gr/default.aspx?pid=34&la=1&artID=4646
[, 5-11-2013]
:
5-11-2013, , online:
http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5085
[, 4-11-2013]
& 2013
4-11-2013, , online:
http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5081
[, 29-8-2012] , ,

29-8-2012, , online:
http://www.sepe.gr/default.aspx?pid=34&la=1&artID=4450
[ 2007-2013] online:
http://www.espa.gr/elibrary/100323_StratigikiEkthesiESPA.pdf
[ ] online:
http://www.digitalplan.gov.gr/resource-api/dipla/contentObject/de9cd3ff-2efc-449eb551-1763a8650977/content
[Digital Aid] : http://www.digitalaid.gr/
[Digi-content, 2010] : http://digicontentportal.digitalaid.gr/
[Digi-content] online:
http://www.digitalplan.gov.gr/portal/resource/Digi-content
[Digi-retail, 2011] : http://digi-retailportal.digitalaid.gr/

22

 &

[Digi-retail] online:
http://www.digitalplan.gov.gr/portal/resource/Digi-retail
[Digi-lodge, 2009] : http://digilodgeportal.digitalaid.gr/Default.aspx?aspxerrorpath=/
[Digi-lodge] online:
http://www.digitalplan.gov.gr/portal/resource/Enishysh-xenodoheiakwn-kaitoyristikwn-katalymatwn-gia-th-dhmioyrgia-diadiktyakwn-topwn-probolhs-kaisysthmatwn-hlektronikwn-krathsewn-digi-lodge
[Digi-Mobile] : http://digi-mobileportal.digitalaid.gr/
[, 24-11-2011] digi-mobile 24-112011, , online:
http://www.sepe.gr/default.aspx?pid=34&la=1&artID=3847
[E-security, 2009] :
http://esecurityportal.digitalaid.gr/Default.aspx?aspxerrorpath=/
[E-security] online:
http://www.digitalplan.gov.gr/portal/resource/Enishysh-Epiheirhsewn-gia-thnYlopoihsh-Ependysewn-sthn-PShfiakh-Asfaleia-e-security
[ict4growth, 2012] : http://ict4growth.ktpae.gr/
[ict4growth] online:
http://www.digitalplan.gr/portal/resource/Oloklhrwsh-ths-hlektronikhs-ypobolhsprotasewn-sth-drash-ICT4GROWTH
[, 20-8-2013] 13,7 .
28-8-2013, ,
online: http://www.sepe.gr/default.aspx?pid=34&artID=4882&la=1
[, 6-11-2013]
,
PricewaterhouseCoopers, 6-11-2013, ,
online: http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5088
[. , , 8-11-2013] Microsoft:
, , 550
8-11-2013, , online:
http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5055
[, 21-10-2013] SAP
21-10-2013, ,
online: http://www.imerisia.gr/article.asp?catid=30980&subid=2&pubid=113134553
[EMEA, 26-9-2013] Google ,
26-9-2013, online: www.emea.gr/--google----/358444
[, 11-10-2013] ZTE 600
11-10-2013, , online:
http://www.imerisia.gr/article.asp?catid=26516&subid=2&pubid=113128084
[, 11-11-2013] Oracle: ,
Software as a Service (SaaS) Business Intelligence
11-11-2013, , online:
http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5101
[. , , 3-10-2013]

Eric E. Schmidt 3-10-2013, ,
online: http://www.sepe.gr/default.aspx?pid=34&artID=4937&la=1

23

 &

[, 19-7-2013] startups
19-7-2013, , online:
http://www.imerisia.gr/article.asp?catid=26519&subid=2&pubid=113080964
[Cosmote StartUp] : http://www.cosmotestartup.gr/
[ - 2013-2015]
online:
http://www.espa.gr/el/Pages/ProclamationsFS.aspx?item=2423
[, 17-10-2013]

17-10-2013, , online:
http://www.sepe.gr/default.aspx?pid=34&artID=5016&la=1
[Startup Weekend] : http://athens.startupweekend.org/
[, 4-10-2013]
9 , ..
4-10-2013, , online:
http://www.sepe.gr/default.aspx?pid=34&la=1&artID=4941
[HePIS, 2011] :
http://www.hepis.gr/el/Pages/home.aspx
[HePIS, 9-9-2011] & 9-9-2011,
online: http://www.hepis.gr/el/activities/womenict/Pages/women_ict.aspx
[, 26-8-2013] 77 .
26-8-2013, , online:
http://www.sepe.gr/default.aspx?pid=34&la=1&artID=4807
[ , 25-8-2013]
25-8-2013, ,
online: http://www.tovima.gr/finance/article/?aid=527396
[ II, 2007-2013]

,
online: http://www.antagonistikotita.gr/greek/prokResultsFull.asp?id=292
[DigEm] : http://www.digem.eu/
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[, 17-10-2013] 1. -AFAEMME
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12.3
12.3.1 :

http://ec.europa.eu/europe2020/index_en.htm
http://ec.europa.eu/digital-agenda/digital-agenda-europe
http://eskills-week.ec.europa.eu/web/guest
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12.3.2 / :

.. 779/ 230/ 03-10-1979

.. 44/2009, 58/8-4-2009

24

 &

. 4186:
. . 193, 17 2013

25