Lampiran 3

Future Model of Service

G2C
G2B
Government Official
Business
Citizen
e-Gov.
G2G
Working Sys.
DB
& Data Center
Information
Sharing sys.
e-Security
e-Transportation
e-Education
e-Health
e-Welfare
e-Environment
e-Logistics
e-Trade
e-Customs
e-Intellectual Property
e-Tax
Intelligent Public Office
Single Window
e-Company Registry
Intelligent Public Office
Single Window
e-Energy
H
Service
Line
Service
Line
e-Loaning
G2C
G2B
Government Official
Business Business
Citizen Citizen
e-Gov.
G2G
Working Sys.
DB
& Data Center
Information
Sharing sys.
e-Security
e-Transportation
e-Education e-Education
e-Health
e-Welfare
e-Environment e-Environment
e-Logistics
e-Trade
e-Customs
e-Intellectual Property
e-Tax
Intelligent Public Office Intelligent Public Office
Single Window Single Window
e-Company Registry e-Company Registry
Intelligent Public Office Intelligent Public Office
Single Window Single Window
e-Energy
H
Service
Line
Service
Line
e-Loaning
Dynamic and
Intelligent Government
Active
e-Indonesia
Promotion of dynamic culture in Indonesia
Being ready to realize e-Gov
Awakening
Connecting all city/district throughout Indonesia
Collaboration among all actors in Indonesia
Connected
Application of policy through standard process and committed principle
Disclosure of administration information and process
Transparent
Enhancement of working efficiency by implementation of e-Gov. services
Improvement of citizens convenience and satisfaction of the government services
Intelligent
Empowerment to execute e-Gov and resolve national issue
Volitional
1)
Balance of Public and Private sector
Enhancement of accessibility and elimination of Digital divide
Equilibrium
1) volition : the act of willing or choosing; the exercising of ones will , volitional adj
VISION: ACTIVE e-Indonesia
A
C
T
I
V
E
Main Obstacles
on
e-Government
Implementation
Leadership
Central vs. Local
Legislation
Budget Allocation
Standard
ICT
Infrastructure
Digital Divide
Insufficient Infrastructure
Lack of Service System
Culture
Resistance & anti-feeling against e-
Government
Lack of awareness & recognition on needs of
e-Government
Unwillingness to share information and data
Vicious Circle in Specific E-Gov Application