A A M M M O M

Ticket NumberDate Plant Module Issue raised

Sample E Code for
Checking the issue
Priority
1
Malanpur Time
LOP absences not
prorating on Sunday
10000839 LOW
2 High
Medium
M A M M M A
User NameUSER ID
Administrator
Name
Problem Type Problem Details Date
Hem Chandra
Configuration
Report Display
Auth
Save Training
Suggestion
M M M M M A
Expected time for
resolution
Assigned Resource
Comment from
Solution Manager
Time
Required
Status Closure date
3 Day
Self 2 Day In Process
1 Day Technical Not Started
2 Day Funcional Closed
M A M A A Remarks
Admin
Confirmation
Admin
Confirmation
date
Confirmati
on from
User
User
Confirmati
on date
Resolution Time (Days)
OK
Not OK
Email Triger