AASIF MAHMOOD

AAKAR CHS LTD A-501

NEAR HADERI CHOWK
NAYA NAGAR
MIRA ROAD(E)
Mobile-9833626673
Email-aasifkarma@gmail.com

CURRICULAM VITAE
OBJECTIVES
My Career objective is guided by challenges, variety in learning and opportunities for growth. In this stage of
career I would like to obtain employment in an industry which will make use of my skill for benefit of my
employer & furtherance of my career.

EXPERIENCE
2.working with tata croma (since 21st Jan 2010 till now)
Job responsibilities
Handling team of 12 staff
identifying and fulfilling customer needs
Keep updating and fulfilling customer needs.
To achieve the given targets, stock checking, grooming standard of staff
To convert walk in into prospects and close the sale
impervising and training of sales staff and implementing staff related regulation such as store timing and staff dress
code
Checking and reviewing precious stock on daily basis
Co-ordination with dc for proper stock for the store
Handling delivery of goods of the customer
Controlling the shrinkage at store and dc level.

1.

Shop24Seven India Ltd. (Hinduja Group))

(1s june to 24TthMarch 2009 as a customer care executive)
24th march till 29th December promoted to supervisor
Job Responsibilities

Understanding customers concern.

Handling Customers queries regarding inquiry, request, complaints, network

problems and other issues for prepaid & post paid connections and providing
appropriate solution for the same.

Training fresher about how to handle the calls & understand customers
concern.

Monitoring of calls, analyzing it and giving appropriate resolution and

feedback about the same.

Updating team members about the new updates

Making up sales of Value added services on call.

QUALIFICATION

Academic

Professional

B.Com in year 2011tamilnadu Open University.

HSC in year 2004 from DAV COLLEGE.

SSC in year 2002 from DAV High School.

1 year Diploma course in Business Management from Welingkar Institute of

Research & Management. Matunga (Central)

PERSONAL DETAILS
Date of Birth

1st MARCH 1988.

Marital status

SINGLE.

Nationality
Languages Known

Indian.
English & Hindi.

Religion

Islam.

Hobbies

Listening Music, Playing Cricket.

I hereby the above given information is true as per my knowledge and belief.

Place : ________________
Date :

AASIF MAHMOOD.