Best Practices #2: Design a simple workflow

Day-off Request example

(Prerequisite: For better understanding, it would be useful to read first the Comidor help article How to
create a workflow.)
One of the most typical examples of business processes is the request for a day-off.
Comidor allows you to create a workflow - an automated pattern - in order to cover
regularly repeated and quite important business process.
Our process will be a simple example with 3 steps:
a) The User submits an issue asking for a day-off,
b) The Leader of the employees department is requested to approve it and
c) The HR Department is requested to verify it.

Analyze the Process: A workflow is efficient when it mirrors accurately the actual
business process steps. In order to avoid reengineering, capture carefully all the steps
of the process and draw an accurate diagram. Try to keep your design simple and
neat. A complicated diagram will simply cause more bureaucracy and delay. Adding
check-steps is good, but loops usually should be avoided.
The diagram of our example is the following.


Design the workflow: Lets try to build our diagram into Comidor. Following the
respective manual, you are in position to create the following workflow, which you can
name Day-Off Request.
1
User Request
2
Leader Approval
3
HR Verification
1
2


Run the workflow: Now, every time a user connects an Issue with the Workflow Day-
Off Request, the workflow is automatically passing the information (usually a
verification question) from one department (or user) to another department (or user).

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